Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user jackiek165
Wisconsin
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

I enjoy deal dash it is fun & a good stress reliever. The quality of their merchandise is good. It is a good way to kill time and have fun.

Date of experience: February 16, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jackie,

Thanks so much for taking the time to share your DealDash experience.

So great to hear that the auctions are fun and help to relieve stress!

Please don't hesitate to get in touch anytime, our Happiness Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Happy bidding!

Thumbnail of user celestes11
California
1 review
0 helpful votes
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August 24th, 2016
Verified purchase

I logged in to a different account than where my money was and he found my account so i didnt lose my chance to bid.

Date of experience: August 20, 2016

Thumbnail of user peggys13
Illinois
1 review
1 helpful vote
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February 27th, 2014
Verified purchase

Not very happy
I keep buying bids and spending a lot of money and never win
I don't think I'm going to buy anymore bids

Date of experience: February 27, 2014

Thumbnail of user aprylm1
Georgia
1 review
3 helpful votes
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July 24th, 2012

I started dealdash about a year ago and although I don't spend a whole lot of time or money on this site I have still won about 17 auctions now (not 1 over a dollar =)). First I did my homework, research and went through the tips of winning penny auctions. I then started to compared/visisted all the penny auctions sites I could come across and finally I decided to go with deal dash because of the amount of auctions they had as well as the buy it back option. I signed up and bought no bids for about 2-3 weeks and I studied the site for a while, i got to know a few of the other members names and watched how they bid against other members. I finally bought a small bid pack and won 4 auctions in my first week! I will admit that has been my best week so far so I wouldn't be expecting that kind of result with few bids and the items I got were small- 2 $10 gift cards and 2 cds. The biggest auction I have won has been a 150 bid pack for 23 cents and $100 mariott card with 100 bids for 38 cents. Since last year it seems that the competition has stepped up a lot but so far I have won 8 auctions for 1 penny. I also bought another bid pack and went for a kindle fire which i lost but I bought it and got all my bids back. The customer service is excellent. I asked them 3 questions before I ever even purchased a bid pack and the longest wait for a reply I have had so far has been about 24 hours. They were completely honest and extremely helpful, I would have to say that my favorite part of this site is the customer service. I will admit you definately lose and you won't win everytime but if you really want to win you should check out any tips on winning and don't expect to win everytime. I would recommend this site to anyone.

Date of experience: July 24, 2012

Thumbnail of user ervinm26
Georgia
1 review
0 helpful votes
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June 26th, 2017

The answer very quickly and I know what to do so I'm very happy with it I wish all the customer service are like that

Date of experience: June 26, 2017

Thumbnail of user thanhc7
New Jersey
1 review
0 helpful votes
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November 6th, 2013

I like the way shopping here. And i have a questtion. Will i get the bid back if i win the auction? I will give 5* if the answer is yes.

Date of experience: November 6, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Thanh. If you win the auction, we keep the bids. If you lose the auction, you can buy the item at regular price, we'll ship your item free, plus give you back all the bids you used in that auction. If you have any questions please feel welcome to contact our support team. Thank you, Dave

Thumbnail of user giuliom4
Connecticut
2 reviews
0 helpful votes
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June 22nd, 2019

The very best auction site with the best rewards. Very honest with equal oppurtunities to win. Free shipping, and fast delivery.

Date of experience: June 20, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Giulio,
Much thanks for your review, you’re the best!

What a great honour your words are too us!
We cannot tell you enough how much your positivity means to us.

DealDash loves you.

We’re here for you 24/7
And if you need anything at all, please don't hesitate!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Enjoy your weekend, and happy bidding!

Thumbnail of user dianew668
South Carolina
1 review
0 helpful votes
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October 25th, 2020
Verified purchase

I was very excited when I won the gift card, we have not had a chance to go to Red Robin yet, but looking forward to go in as soon as possible.

Date of experience: October 25, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Diane,

Thanks for leaving a review.

We hope you enjoy your meal once you have a chance to go — mmm, this is making us hungry just thinking of the menu!

Have fun in the auctions and don't forget, our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Enjoy your day!

Thumbnail of user jonw50
Texas
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I had fun bidding and getting some really gr8 deals on some really gr8 merchandise at some really low bids

Date of experience: July 3, 2016

Thumbnail of user angelr14
California
1 review
0 helpful votes
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December 29th, 2014
Verified purchase

I asked foa refund of my. Money not knowing it would be taken from my account and i was givin it without any problems. Thanks dealdash.

Date of experience: December 26, 2014

Thumbnail of user arthurk19
Arizona
1 review
1 helpful vote
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November 19th, 2013

Customer Service answered my question in less than a day. The answer was concise and fullily informed me of what I wanted to know.

Date of experience: November 19, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Arthur. If you ever need any further assistance please don't hesitate to reach out to our customer support team.

Thumbnail of user marshal299
Pennsylvania
1 review
1 helpful vote
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February 27th, 2014
Verified purchase

Loooove Deal Dash! Cheapest bids... FREE shipping... they mix things up a bit... variety... just plain fun!

Date of experience: February 27, 2014

Thumbnail of user claram27
Virginia
1 review
1 helpful vote
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September 26th, 2014

Have won many auctions on Deal Dash. Their customer service is bar none and I couldn't be more pleased. :)

Tip for consumers:
PLEASE do yourself a HUGE favor and read how to play this auction site if you are new to it. DD makes it soo easy just by reading the instructions and especially the 'Tips and Tactics' on how to play. Good luck and happy bidding :)

Service
Value
Shipping
Returns
Quality

Date of experience: September 23, 2014

Thumbnail of user katyo16
Texas
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Love everything about dealdash. Alwaysfast shipping and great products. Wish the his packs would go back to 15 per day consecutive

Date of experience: February 10, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Katy,

Thanks so much for your support, this means a lot to us!

Thank you as well for sharing your feedback in regards to our Daily Returning Bidder Reward. Please don't hesitate to get in touch with additional feedback!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a wonderful day!

Thumbnail of user johns644
Nevada
1 review
1 helpful vote
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January 31st, 2014

I had a techical problem with dealdash and they took care right away in few minutes. Very happy customer.

Date of experience: January 31, 2014

Thumbnail of user daleb35
Washington
1 review
0 helpful votes
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May 9th, 2015
Verified purchase

Requested to have my email address changed, their response and changes were almost immediate. Couldn't ask for better customer service. Thank You!

Date of experience: May 5, 2015

Thumbnail of user aliceb65
Maryland
2 reviews
1 helpful vote
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August 19th, 2015
Verified purchase

Had difficulty logging in, it's been awhile and couldn't remember password. Answered my email quickly, totally awesome.

Date of experience: August 16, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good to hear we could help Alice. Good luck in the auctions!

Thumbnail of user margaretn12
Canada
1 review
6 helpful votes
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March 23rd, 2015
Verified purchase

Was contacted by advertisement via email. Other than payments u have no customer service phone numvers

Date of experience: March 20, 2015

Thumbnail of user rayh83
Iowa
1 review
1 helpful vote
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April 4th, 2017

Congrats Deal Dash for adding some new exciting auctions. That always keeps the program fresh and interesting.
Ray
"SeniorReady4Win"

Date of experience: April 4, 2017

Thumbnail of user lindak82
Ohio
1 review
0 helpful votes
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February 19th, 2016
Verified purchase

You were very patience and helpful since i didnt know anything of how deal dash worked thanks for your help!

Date of experience: February 16, 2016

Thumbnail of user jennieg7
Texas
2 reviews
0 helpful votes
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July 10th, 2017

No hassle customer service, I couldn't have asked for better. My refund was processed quickly without any hesitation.

Date of experience: July 10, 2017

Thumbnail of user karlm46
Florida
1 review
35 helpful votes
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February 12th, 2018

THEY CLAIM THAT HALF THEIR ITEMS SELL FOR LESS THAN 90% RETAIL. LOL THEIR RETAIL PRICES ARE 90% HIGHER THAN NORMAL RETAIL AND ALOT OF THIER ITEMS ARE ODD. THEIR NOT SOLD IN NORMAL RETAIL SO YOU TRULY DON'T KNOW WHAT THEIR WORTH?. THIS IS THE SECOND REVIEW I HAVE MADE ABOUT DEAL DASH AND I CAN'T BELIVE PEOPLE ARE STILL GIVING THEM A FIVE STAR. I ALSO HAD JUST READ A REVIEW RECENTLY AND HOW TRUE IT WAS. JUST LIKE THAT OTHER PERSON I REMEMBER BIDDING ONLY THREE TIMES BEFORE STOPPING WHEN I KNEW SOMETHING WAS WRONG. I WAS BIDDING FOR OVER AN HOUR ON A ITEM WITH MOSTLY THE SAME BIDDERS. SUDDENLY ( AND THIS HAPPENED ALL 3 TIMES) A LATE BIDDER COMES IN AND WOULD WIN AFTER ONLY A FEW BIDS. HOW IS THAT FAIR?. ALSO I NOTICED IF SOMEONE DOES WIN THE BID AFTER SPENDING SAY $50-$100 ON BIDS YOU STILL HAVE TO PAY THE FINAL WINNG BID WHICH COULD EASILY BE ANOTHER $100 PLUS DOLLARS. SO YOU END UP PAYING A TOTAL OF $200 OR MORE ON A ITEM THAT IS WORTH MUCH LESS. PLEASE BELIEVE THE NEGATIVE REVIEWS THEY ARE 100% HONEST. I DONT KNOW WHERE THESE 5 STARS REVIEWS ARE COMING FROM BUT THESE REVIEWS IN MY OPINON ARE FAKE. PROBABLY WRITTEN BY THEIR EMPLOYEES. IF YOU DO TRY PLEASE START SMALL SO YOU DON'T LOOSE BIG!. GO TO VEGAS YOU HAVE A BETTER CHANCE OF WINNING. P.S. DEAL DASH PLEASE DON'T BOTHER RESPONDING WITH SOME STUPID LAME EXCUSE!.

Date of experience: February 12, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hey Karl

My name is James, and I am writing on behalf of DealDash's Customer Support Team.

Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.

For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Best,
DealDash Support

Thumbnail of user franr10
Texas
2 reviews
1 helpful vote
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December 17th, 2015
Verified purchase

I am mostly asking questions and I have never had a problem DealDash is extremely quick and very helpful.

Date of experience: December 14, 2015

Thumbnail of user robbierichardn
Texas
1 review
0 helpful votes
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February 4th, 2014
Verified purchase

Always fun and pleasurable, can count on Dealdash to literally take my worries away--soooooo much evcitement-Thank you Dealdash!

Date of experience: February 4, 2014

Thumbnail of user juliab104
Illinois
1 review
3 helpful votes
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July 11th, 2017

Out of bids.
Couldnt win Anything.
Waste of money.
Saw other people win while I was on BidBuddy!
As soon as my last bid was placed somebidy else won!

Date of experience: July 11, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Julia. Sorry to hear you didn't get lucky in the auctions. Did you hear about our second chance guarantee? In order to learn more, please contact us. We´re available 24/7 via live chat and email on: www.dealdash.com/support

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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