Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user annad16
Pennsylvania
1 review
0 helpful votes
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April 17th, 2014
Verified purchase

THANK YOU KINDLY FOR ALL YOUR HELP WITH MY REFUND, I SHURLY APPRECIATE IT VERY MUCH, GOD BLESS YOU ANNA

Date of experience: April 14, 2014

Thumbnail of user candyh2
New York
1 review
0 helpful votes
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December 12th, 2014

Online chat service is AWESOME and sooooo fast! Jessica the service rep was extremely helpful and answered my question accurately and promptly.

Tip for consumers:
Best online penny auction site!

Service
Value
Shipping
Returns
Quality

Date of experience: December 9, 2014

Thumbnail of user jm90
Arizona
1 review
0 helpful votes
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January 28th, 2014
Verified purchase

I have been with DEALDASH for a couple of years now. I have always had a great experience with all aspects of using them.

Date of experience: January 28, 2014

Thumbnail of user debbiel8
Ohio
2 reviews
3 helpful votes
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December 1st, 2012

I wouldn't give dealdash any stars if it were possible... so just call this a negative 5 stars... The concept is great and I don't have a complaint about losing auctions, and spending bid money. That's how it works. You buy bids, you decide how many you will use to try to win. You have to watch an auction till it's down to a small number of bidders and jump in and out as you see fit... no big deal... Where the problem comes in for me is when you win, it takes FOREVER, IF EVER to get the items you have won. I'm the VP of a Large Service Company, and if we did business this way, we would be out of business with the attorney general on our butts. Which will probably be what happens here, if they don't get their customer service and shipping up to speed. I have been forced to issue 6 Paypal disputes and escalate 2 of those disputes to claims. I didn't want to do that, but you only have 45 days from the time you pay for something to get your money back if you don't receive the item, through paypal. I imagine I will have to go to my credit card company for another item or two that I paid for through them instead of paypal. They don't mess around, they ask for your copies of email where you tried to resolve an issue and if there isn't evidence that the other side made an attempt to fix a problem, they just give you back your money, and takes back monies they paid out to the vendor in question. I don't want to do that tho, because the items are worth far more than what I spent. But if you get no items? What are ya suppose to do. I seriously have emailed anyone I could get an email address on at dealdash, but no one responds at all. When you call the phone number you find after searching and searching, it gives you a message that says email us! Lol They did respond earlier in November when they owed me a ton of gift cards, saying they hired a new gift card company, and then also they hired 30 some customer service people etc. But it doesn't appear anything got any better so far. It's a sad story really, cos this company has the ability to be a really good one, but under their current management, or perhaps they just financially are over their heads I am not sure, which. Either way right now they seem to be kind of on the border of being down for the count. I am not going to invest any more money in them for the time being, I need to sit back and see if they are going to pull out of this, or if they are really going to go under cos I am not feeling confident about their ability to keep up with what they have going on. I even offered to assist them with getting their customer service team up to speed, but that email went unanswered too! Lol

Date of experience: December 1, 2012

Thumbnail of user evelyng7
New York
1 review
1 helpful vote
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February 26th, 2014

Very Very Understanding and helpful with any problems always try to resolve Thanks again Deal Dash EV Gaston xxoo

Date of experience: February 26, 2014

Thumbnail of user teresas18
Kentucky
1 review
3 helpful votes
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July 28th, 2014
Verified purchase

I love deal dash not winning much but im still trying because you are a grat site. Love teresa

Date of experience: July 25, 2014

Thumbnail of user juliusm34
Virginia
1 review
0 helpful votes
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July 25th, 2016
Verified purchase

Everything on Deal Dash is on sale and if you stick with it you can win everything listed on Deal Dash...

Date of experience: July 22, 2016

Thumbnail of user pk26
New York
1 review
1 helpful vote
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August 2nd, 2013

Never bid successfully - it's a complete waste of time and money! Too many bidders - STAY AWAY from this site!

Date of experience: May 6, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi P K, sorry to hear you feel this way. Did you know DD has a 100% no questions asked money back guarantee on your first purchase if not satisfied for any reason? Also, if you don’t win, you can buy item for its retail price. You get free shipping and we’ll even give you back the bids you placed in that auction. All information about how it works can be found on site and if you need any help feel welcome to contact the customer support team. Sincerely, David

Thumbnail of user debbief45
New Jersey
1 review
2 helpful votes
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December 25th, 2016
Verified purchase

Deal Dash is a Great App. Customer Service is the best I have ever used when needing assistance.

Date of experience: December 22, 2016

Thumbnail of user judyb21
Illinois
1 review
0 helpful votes
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November 16th, 2013

A mistake was made with a bid pack. Deal Dash fixed the problem immediately. Thank you!

Date of experience: November 16, 2013

Thumbnail of user barbarab34
Connecticut
1 review
0 helpful votes
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February 28th, 2014
Verified purchase

Lots of fun this to bid on and win! I have won iPad, Dyson and more.

Date of experience: February 28, 2014

Thumbnail of user joyt11
California
1 review
0 helpful votes
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April 3rd, 2014
Verified purchase

I really enjoy dealdash, better then other sites, dealdash is the only site for me now.

Date of experience: March 31, 2014

Thumbnail of user marybethc2
Maryland
1 review
1 helpful vote
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February 10th, 2014
Verified purchase

I enjoy shopping at deal dash. I got 3 gift certificates for only a penny each.

Date of experience: February 10, 2014

Thumbnail of user monicab22
California
1 review
2 helpful votes
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March 18th, 2015
Verified purchase

I have already started telling all my friends to go to your website and start bidding.

Date of experience: March 15, 2015

Thumbnail of user chaub5
Texas
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Damaged products in transit, I got replaced quickly or free bids credits in my account… cool

Date of experience: October 19, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for taking the time to leave a review for us Chau! I'm happy to hear our Happiness team was able to resolve your issue in a timely manner, DealDash loves you!

Thumbnail of user lindah69
Missouri
1 review
2 helpful votes
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November 27th, 2014
Verified purchase

Service is always great. I love the free shipping and the variety of items on auction.

Date of experience: November 24, 2014

Thumbnail of user paula254
Texas
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

? What is this? I did NOT purchase anything on Feb. 13,2014. Am I missing something?

Date of experience: February 14, 2014

Thumbnail of user kheris
Texas
1 review
0 helpful votes
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March 8th, 2013

I have won several auctions. I like getting the deals. It takes time to learn how.

Date of experience: March 8, 2013

Thumbnail of user jeffw91
Oregon
1 review
0 helpful votes
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January 20th, 2017
Verified purchase

Got a good and quick response. Was very pleased.! Will recommend to anyone to try it!

Date of experience: January 20, 2017

Thumbnail of user dorethaw
Florida
1 review
0 helpful votes
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June 16th, 2015
Verified purchase

Customer support was very fast to respond and help with my request. Thank you very much

Date of experience: June 13, 2015

Thumbnail of user franks86
California
1 review
0 helpful votes
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May 16th, 2015
Verified purchase

My problem was handled in one day and item was re-shipped. Thanks to the support team.

Date of experience: May 13, 2015

Thumbnail of user shirleym736
Texas
1 review
0 helpful votes
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May 12th, 2021
Verified purchase

Deal Dash has always treated me with courtesy and fairness. Been with them about 10 years.

Date of experience: May 12, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Shirley, Thank you for your review and for being part of our community for almost 10 happy years, DealDash loves you <3

Thumbnail of user paulp117
Florida
1 review
0 helpful votes
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July 17th, 2016
Verified purchase

Adrian was very quick to respond and had an excellent solution for both parties.
Thanks Adrian!

Date of experience: July 15, 2016

Thumbnail of user darlap1
Indiana
1 review
0 helpful votes
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August 12th, 2016
Verified purchase

I am very happy with service they are very polite and fast to answer any questions

Date of experience: July 11, 2016

Thumbnail of user kenc56
Illinois
1 review
0 helpful votes
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March 14th, 2016
Verified purchase

II received a super response from dealdash. A great site. You can put your trust in DEAL DASH. BID BID BID

Date of experience: March 11, 2016

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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