Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user judiea
Arkansas
1 review
0 helpful votes
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March 11th, 2016
Verified purchase

Being on disability I don't have the money to just throw away on this

Date of experience: March 8, 2016

Thumbnail of user maribelg
Florida
1 review
0 helpful votes
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January 7th, 2014

Dealdash was very prompt resolving the issue in hand. I Give the excellent reviews.

Date of experience: January 7, 2014

Thumbnail of user mikeg79
New Jersey
1 review
1 helpful vote
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January 31st, 2014
Verified purchase

Date of experience: January 31, 2014

Thumbnail of user ninag4
Florida
1 review
0 helpful votes
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December 25th, 2014
Verified purchase

Andrew is the best Customer service person! Give him a raise! Dealdash is wonderful!

Date of experience: December 22, 2014

Thumbnail of user mikec140
New York
2 reviews
1 helpful vote
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December 23rd, 2014
Verified purchase

I misunderstood the price of the service and they are cheerfully refunding my money.

Date of experience: December 20, 2014

Thumbnail of user mohammedm24
Ohio
1 review
1 helpful vote
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August 1st, 2015
Verified purchase

I had a query about a transaction and they there prompt in replying.
Excellent.

Date of experience: July 29, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for writing Mohammed. I'm glad we could be of service. Have a nice day!

Thumbnail of user kevinr52
Texas
1 review
0 helpful votes
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January 10th, 2015
Verified purchase

I asked for a refund and it was handled in a very timely manner.

Date of experience: January 7, 2015

Thumbnail of user jamesh2154
Connecticut
1 review
6 helpful votes
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February 10th, 2020
Verified purchase

Fairly impossible to win an auction, I would rather see. 50 to $1.00 increments

Date of experience: February 10, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi James
Thank you for your honest review of DealDash

I'm sorry to hear that you are having some trouble winning on DealDash.
I can certainly understand your disappointment.

Here are some top customer-voted bidding tips:
• Bid only on items you like.
• Focus on one auction at a time.
• Decide in advance how many bids you will use in the auction (keep to this limit).
• Use Buy it Now if you don't win to get your bids back and the item
• Keep to a budget

Thanks for your feedback regarding the bidding increments. Each bid raising the auction price by just 1 cent helps to keep the final auction price down.

We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!

With all this said, we are truly grateful for you speaking up and being honest.
Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.

Let’s continue the conversation, we’d love to hear how you think we can make the auctions on DealDash even better.
If there's anything that we can do to improve your review, please don't hesitate to let us know!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thank you once again for your time, and have a great day.

Thumbnail of user jacquelinec13
Georgia
1 review
1 helpful vote
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March 15th, 2015
Verified purchase

Response was great and my situation was handle without any questions asked thank you

Date of experience: March 12, 2015

Thumbnail of user sheilar26
New York
1 review
0 helpful votes
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July 26th, 2016
Verified purchase

Customer service reps are very helpful and the products won are just as described

Date of experience: July 23, 2016

Thumbnail of user johnb555
West Virginia
1 review
7 helpful votes
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March 1st, 2016

Who would pay $68.00 just to be able to look at whats dor sale

Date of experience: February 27, 2016

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi John. If you wish to view the products we have to offer before purchasing a BidPack, you are more than welcome to. Simply create your free account, then click the DealDash logo in the top left corner of the page from anywhere on our site.

I hope this helps! Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user barbarat32
New York
1 review
1 helpful vote
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September 6th, 2015
Verified purchase

Very nice
So easy with their help.
They are there to help.
Thanks
Barbara

Date of experience: September 3, 2015

Thumbnail of user katherineh22
Arkansas
1 review
0 helpful votes
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September 6th, 2015
Verified purchase

Frustrating that the card didn't work but am hopeful that it will be resolved

Date of experience: September 2, 2015

Thumbnail of user michaelr4978
Utah
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Every time I have needed help, the Dealdash service team are quick to help.

Date of experience: August 8, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your kind comments regarding our Happiness team Michael, we are here for you 24/7 always :)

Thumbnail of user charlottec251
New Hampshire
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Get fun to do at home, without having to go out around other people.

Date of experience: January 9, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Charlotte,

Thanks so much for your support, and for taking the time to leave a review!

We're happy to hear that you're having fun on DealDash, and have to agree—it's the perfect stay-at-home activity!

Have fun in the auctions and please don't hesitate to get in touch if you need our help.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user jamesw260
Missouri
1 review
1 helpful vote
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February 8th, 2016
Verified purchase

Iscrewed up when I joined, did not know iwas purchasing bids when I joined, DDCS did a great job taking care of my blunder! Ty

Date of experience: February 5, 2016

Thumbnail of user brianb78
North Carolina
1 review
0 helpful votes
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October 30th, 2013

This is a ponzai scheme! Beware! If its too good to be true... it surely is!

Date of experience: October 30, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

It is not a Ponzi scheme. We are a retail shopping website where people bid to win auctions for really good deals. Anyone that does not win can just buy the item at normal retail price and get back the bids to try again. If you'd like to learn more about our service please contact our support team. Thank you, Dave

Thumbnail of user jamesh133
Louisiana
1 review
0 helpful votes
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September 13th, 2014
Verified purchase

I had trouble logging in. I send an e-mail and received a responce right away.
Thanks

Date of experience: September 10, 2014

Thumbnail of user tamaraj11
New York
1 review
0 helpful votes
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May 2nd, 2016
Verified purchase

I requested 2 refunds and my requests were honored. I appreciate their prompt & courteous service.

Date of experience: April 29, 2016

Thumbnail of user chrissyh3
Oregon
1 review
0 helpful votes
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July 6th, 2016
Verified purchase

I have the best experience with this site. When I win I get what it says not a substitute.

Date of experience: July 3, 2016

Thumbnail of user steves112
North Carolina
2 reviews
13 helpful votes
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December 25th, 2013

DEALDASH IS THE BEST PENNY AUCTION ON THE WEB HANDS DOWN! I AM A LIFETIME CUSTOMER! A++ CUSTOMER SERVICE

Date of experience: December 25, 2013

Thumbnail of user morufud
Florida
1 review
8 helpful votes
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April 8th, 2015
Verified purchase

Bad your system not so good twice icharged for what i dont bid for iwant mt money back

Date of experience: April 5, 2015

Thumbnail of user lourap
Tennessee
1 review
0 helpful votes
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March 19th, 2014
Verified purchase

I have never had a issue. All experiences have been positive and timely

Date of experience: March 19, 2014

Thumbnail of user dereks20
Alabama
1 review
1 helpful vote
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March 8th, 2014
Verified purchase

Extremely fun, entertaining and inexpensive. Items ship quickly and arrive in no time!

Date of experience: March 8, 2014

Thumbnail of user terrym55
Kansas
1 review
0 helpful votes
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March 28th, 2014
Verified purchase

I was answered in a timely fashion and given the information I requested.

Date of experience: March 25, 2014

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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