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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!
Dealdash.com is a safe, reliable and truthful penny auction website! They are just an email away, give them a try. For those of us skeptical about payments, they accept Paypal. This may give you peace of mind
Date of experience: May 5, 2013
My money disappeared from my account... you were extremely fast giving me a refund... I really appreciate that (better than most companies). I feel more at ease on your site... thank you. I will be coming back..
Date of experience: May 5, 2016
Well I have been bidding on these types of sites for 6 months and came across DealDash. I bought a bid package and to give them a try and every auction said no new bidders. This site has so many bidders it is very difficult to get in an auction and win. I finally won an item and shipping took forever.
Date of experience: May 6, 2014
I was able to Bid and won during a free auction. So when it normally would have cost me $350 or more I paid only 1 cent. I keep it on my counter and use about 4-5 times a week. It sure makes my baking easier. I love the black onyx color.
Date of experience: July 3, 2016
These people who run and take care of DealDash are so nice when you contact them. And you don't wait for a response. They answer your emails really fast! I have won a few things and there is no waiting a week for the products. You win, BAM its at your doorstep!
Date of experience: September 14, 2016
Deal Dash has been the best site for great auctions, they offer great items, and give back bids as well. I have won four auctions in just a few hours of bidding and watching how it all works. I highly recommend this great auction site!
Date of experience: May 20, 2014
Today was my first day trying dealdash.com It is now so bad actually, it's just very competitive. What i find very upsetting is their support system... it's horrible. I wrote to them 3 times today and they didn't reply at all. Also, on TV it says if you don't win, they give you your money back on the first item. I bid on an apple Ipad and lost 127 bids and they haven't given them back to me... I would like my bids back please... and a response from support.
Date of experience: September 4, 2013
I spent $30 on a bid bundle and spent probably 75 on a Walmart card. Just about that time a needless popup saying I gad reached level 5. So what. I move to clear it and the WalMart auction is done. I search and I wasnt even listed as a bidder yet I was leading at the time ans the only same auction found. I couldnt enter because it read no new bidders. RIP OFF. Save your money! They lie.
Date of experience: June 10, 2020
Hello Barbara
My name is Laura from our customer happiness team here at DealDash, I am so sorry for any misunderstanding here, we would love to help with this!
I am sorry for any negative experience you may have had in your auction play and we would be happy to have the opportunity to look further into these details.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
I recently signed up with Deal Dash. I won a few auctions and received all the items in a couple of weeks. I contacted customer service and received a quick response. This website appears to be well run. Their bid sales lately have been awesome.
Date of experience: November 26, 2012
There was a discrepancy with Pay Pal. Anyhow; I ended up purchasing two bid packs but only receiving only one set of bids. After clearing the bank I wrote one e-mail to DealDash and everything was corrected. Excellent response time wise by the DealDash team..
Date of experience: February 24, 2015
Very courteous staff employee. Cooperative in helping me understand about the auctions. I definitely will check out DealDash auctions and bid on the great items they have. I will recommend this site to my family and facebook friends. Thank you again.
Date of experience: April 3, 2014
My 10 year old son signed up and used my credit card to make the initial payment for bids and after receiving an email notification of this purchase I replied to the refund department and was refunded my money back with no questions asked. The representative was very professional. Thank you Graham and Deal Dash
Date of experience: May 1, 2015
This was my first time on DealDash. I enjoyed the experience even tho there's a lot to learn about bidding. I had fun and I'm going to try out my Bid buddy for an auction this evening. Keeping my fingers crossed!
Date of experience: May 24, 2014
GREAT! Just trying to learn more about bidding and buying before I start! I'm excited to try it because of all the commercials i've seen on tv! But I'm still a little lost on how to win, so i want learn first! Customer service is great, I got a quick response about my request and it makes me feel like this is a trustworthy site that I can trust thank you!
Tip for consumers:
100 percent legit! Trustworthy site, and great service and deals! They responded to my request and took care of my problem immediately! They gave their word that they can help me with any questions and did what they said they would do! I trust this site 100 percent! Have fun and enjoy all the great deals! 5
Date of experience: September 3, 2014
Once you get the hang of it and develop a bidding strategy, it's not impossible to win. You just need patience especially if you don't want to rely on the bid buddy since other players try to kick you out in hopes of finishing your auto-bids. You really need to save bids so you have a chance at items which usually go for hours on end.
Date of experience: August 30, 2017
Hi Rio,
You are a DealDash Champion.
Thank you for your sound tips for beginners here and, more importantly thank you for being apart of our community.
If there is anything else we can do to make you have a great experience with DealDash please let us know!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
James & The Team at DealDash
From what I anticipated to be a possible nightmare you have thus far, (that is, since MY association with your company (which is all of 24 hours (if that!)) You hav presented how thoroughly you have invested in good customer relations.
Date of experience: January 4, 2015
It was a breath of fresh air to discover a company that in the days of outsourced or computer generated customer support, still treats its customers with respect and goes the extra mile to insure your experience is smooth and positive.
Date of experience: September 12, 2016
Initially was good. However as time has gone on, I am disgusted with bidders who express their aggression through their bidding by "stomping" on bids and bidding far beyond the BIN value presumably only to get increased highest bidder points. When I use up my current 900 bids, I will leave DealDash forever. DealDash contact support has been very helpful and responds quickly.
Date of experience: February 19, 2014
I received a gift card that would not work. I have sent them several emails to see if they would correct this problem. NOTHING was ever done. I keep hearing they will forward this information to their suppliers. It's a shame, seems like the invalid card could be exchanged for a valid card.
Since I wrote the review deal dash has sent me a new gift card. It did take awhile, but everything was corrected.
Date of experience: March 15, 2015
Revealed to me... Great Products... Concerns with any problems/concerns solved quickly and professionally... Free meter bids with specials that allow time to accumulate 2 to 4 times faster... Wins at 50 percent off and free wins on some days which is often and a great savings to winner... New items often... Sales on bid packets (especially@. 12 cents some days). Thanks for providing us bidders the opportunity to play on such a great auction site.
Date of experience: July 21, 2016
My experience has been mixed here, first things were Good... price, shipping, delivery and product. Then it slowed down, meaning I have not received 2 winning items since April and it is July now. Finally, the last item I did receive was a ring, I even gave a great review, now that has changed since it turned my finger brown and green 2 weeks later. So, yes, it has been a mixed experience for me on DealDash.
Date of experience: July 6, 2016
Caution should be exercised when bidding for more expensive items. DealDash makes their money on these items because multiple bidders pay a considerable premium to post multiple bids at penny increments. If it looks like there are going to be a number of bidders before closed bidding ($5.00 bid), then it is best not to participate because you will lose all the money you paid for each penny bid. Buying on Amazon may be a better choice.
Date of experience: January 15, 2016
Hi Earl. Thanks for the review and advice for fellow bidders. Indeed, that is a good strategy to follow on DealDash. It is always advisable to keep to a budget and try to avoid auctions that are very crowded, since those will take longer to end. Thanks for taking the time to send this feedback. Please let us know if there's anything else you need. We'll be happy to help.
I joined to see if anything can be useful for myself and grandchildren but there were too many of the same things, so I stopped the membership. No problem in doing so> I will, however, keep looking on the site in case I see something that is needed.
Date of experience: April 30, 2015
Deal Dash is not what it makes itself out to be. They claim that the option to "Buy Now" makes it so you always get your money back, but it's very misleading because ALL items are priced considerably higher then buying retail. You have to place so maybe bids by the time your auction is done, if you win, you often pay MORE because of the amount of bids you purchased and the bid price.
Like most things, it seemed too good to be true, and it is. Save your money.
Tip for consumers:
Don’t use this sote
Products used:
Nothing because I requested my money back
Date of experience: January 6, 2022
Hi KS, thanks for the review. The Buy It Now option allows users to pay the retail price of the item to receive all of their bids back, along with the item itself. The Retail Recommended Price from the supplier/brand themselves is the basis for the Buy It Now price. Kindly note, all items on DealDash come with warranty, which external retailers may not offer.
The first day I won 4 auctions with only one bid. I tried to win other items by bidding and using the bid buddy, but no luck. How do some of these people have bids going all day on several auctions? They would have to have thousands of bids hoarded up and spend an ungodly amount of money just buying bids, and it doesn't seem like they even win that much. When I use all my bids I am probably done. Something doesn't seem right.
Date of experience: September 4, 2015
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Marta! I'm sorry to hear that you haven't received an answer from our customer support team. They're available 24 hours a day, so I'm not sure why you're experiencing these difficulties.
If you send me a personal message through here with some additional details I'll be more than happy to look into this matter, and it's certainly no problem for us to credit your account with the bids you used from your first bid pack if you didn't win an auction.