DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!
I would like to try this out before I buy any bids.
Date of experience: September 14, 2016
I love DealDash, they are always fair and they have great products.
Date of experience: October 16, 2020
YOU WILL NEVER WIN. BIDS WILL WILL BE LOST AND YOU WILL HAVE NOTHING. THIS IS A GIANT SCAM. SAVE YOUR MONEY STAY AWAY FROM DEAL DASH!
Date of experience: April 24, 2015
Hi Steve, this is very disappointing to hear. We've gone ahead and provided you with a full refund per your disappointing experience. Please feel welcome to keep the bids and try 100% risk free.
You just need to know when to give up. Great auction site and you can get some really great deals.
Date of experience: February 27, 2014
AFTER BIDDING ON SEVERAL ITEMS I LIKED, I WON 2 AND WAS VERY IMPRESSED BY HOW QUICKLY THEY WERE SHIPPED AND HOW WELL PACKAGED THEY WERE.
Date of experience: April 3, 2014
I ONLY DEAL WITH... " DEALDASH ". I'D GIVE THEM A 10 OUT'A 10 FOR SURE & I RECOMMEND THEM TO EVERYONE. PEACE
Date of experience: April 7, 2014
I HAD A QUESTION AND WAS WAITING FOR A REPLY AND I GOT IT AND THEY WENT ALL THE WAY AND BEYOND.
I WOULD HIGHLY RECOMMEND THIS SITE FOR BIDDING.
Date of experience: November 27, 2013
Thank you Mildred for the positive feedback. I'm glad to hear customer support was able to assist you. Happy Thanksgiving!
Dealdash was quick to respond to my questions. They were great in getting back to me.
Date of experience: January 12, 2014
I was excited to try this site but I found Very confusing and hard to win
Date of experience: August 2, 2015
Sorry for any inconvenience Alexander. DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
The most awesome customer service Ive come across and I work at a customer service job!
Date of experience: January 22, 2013
I love the concept. The bids you can purchase are too expensive for the products available.
Date of experience: February 12, 2014
Easy to navigate, fast shipping and great deals. Great site for someone new to penny auctions.
Date of experience: February 9, 2013
Shocked. I repaired myself to haggle to get my bids back. Boy, was I pleasantly surprised!
Date of experience: February 13, 2016
I have had great success with deal dash and i have won a lot of items.
Date of experience: August 3, 2016
I was truly amazed by response time I received. The service was very friendly and informative.
Date of experience: March 25, 2015
I wrote to customer service and they got back to me quickly and resolved my issue.
Date of experience: May 28, 2015
I love it! I just wish the auctions would go faster.
Date of experience: January 28, 2014
Very awesome, wish all customer service was as great as them,
Date of experience: March 25, 2014
Jessie was great because may not all fix but, shorty fix!
Date of experience: April 17, 2014
I received free points because a purse was missing a key
Date of experience: December 13, 2015
My issue was taken care of immediately. I was quite satisfied.
Date of experience: September 24, 2015
It was just fine... please, just refund my paypal account asap
Date of experience: May 20, 2014
I guess I really don't understand it. No fault of DD.
Date of experience: May 9, 2014
Hi Judi,
I'd be happy to help you understand more about how our service works and share some good tips of advice on how to get the most out of your shopping experience. Why don't we set up a phone call to discuss this? Please send me a private message via SiteJabber and let me know what your user name is or simply contact our support team. If you contact customer support simply ask for me and I'll get your message so will be able to personally assist you.
Looking forward to hearing from you soon!
David
Feels like I'm playing more against a computer than a person
Date of experience: November 14, 2020
Hi Lisa,
Thanks for reaching out with your concerns.
My name is Erin, and I'm replying on behalf of the DealDash Happiness Team.
Please know that there are no robot or fake bidders on DealDash. All bidders are really people like you, and none are in any way connected with or controlled by DealDash.
DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. That said, your concerns matter to us, and I've reached out to via email as well.
As always, please don't hesitate to get in touch. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
Steve helps you out. Always get steve. Not Mathew he sucks
Date of experience: December 2, 2015
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi David,
Thank you for taking the time to leave a review!
Customer satisfaction is our top priority, so we are so delighted to hear your feedback.
Please don't hesitate to get in touch any time you need our assistance, we're always happy to help.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!