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DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!
I am enjoying my experience on the site. I recommend it on a regular basis.
Date of experience: February 28, 2014
I ordered too many bids by mistake. DealDash refunded it as soon as I asked.
Date of experience: February 11, 2015
The more I bid, the less I win. It is getting expensive to save money!
Date of experience: November 9, 2021
Fun site. I was somewhat skeptical at first, but after I tried it out I really liked it!
Date of experience: December 30, 2012
After I understood it, It was ok. It a good Deal after you learn Thank ya'll so much.
Date of experience: December 24, 2014
No experience yet. I have not done anything much yet.
Asked a few questions - but, no answers yet.
Date of experience: September 18, 2016
This site is so addictive and it's so fun and everything I've got so far has been awesome
Date of experience: August 22, 2020
Hello Becky,
Thanks for your awesome review, we're pumped to hear you're loving DealDash!
Happy shopping, and don't hesitate to get in touch if you need us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
First of all they need to be honest when they say that a bid buys you 10 secs on the clock. It almost never, even when everyone is using the bid buddy goes for a full 10 secs. In those situations it goes for 8. The problem is that with all of the algorithms that control the bidding from the time and bid buddy end, they still "allow" these "people" to come in and continuously hit the bid button when your time on the clock only last 1-2 seconds.
Last night/ this morning I bought $14 worth of bids (120) on sale. I also had 250 bids, so a total of 370 bids.
I started bidding on a 300 bid pack from the onset of the auction. After the bidding got over the $5 threshold for no new bidders, in come what appears to be a new acct sniping people within the 1st 1-3 seconds of their bids, pretty much every person's bid. This went on for a VERY long time. To put it into perspective: every time this person or bot hopped on their bid (sometimes with them getting less than a second) it would cost them at least 14 cents for every bid today. This person or bot, I tend to think it was a bot since it went on for so long and was so quick, continuously took 14 cents from every person who was bidding. This went on from right before it hit $5 until around the $17 mark.
A little disclaimer here, I was an idiot for staying in the bidding for that long. I was a newbie is the only excuse I can come up with. By that time I mistakenly thought that "well most of my bids are gone, I might as well keep going since I have lost or more aptly had so many bids stolen." I thought I could just buy the 300 bid pack for the price that they were being sold for at that moment which was $36. WRONG!
Just before the end of bidding I ran out of bids. A new person who must've put in 1 bid before the $5 mark came in fresh, after the 2 of us who remained had been there for hours trying to get the bids. She ended up taking it with only a few bids and probably at least a nap.
I looked to buy back the bids that I lost only to find that the only way that I could would be to pay $180! Funny thing is that I have been watching the site for a few weeks now and have never seen the bids at the full price of 60 cents per. Yet that is what is charged to get them back and the 300 that I was bidding on.
Needless to say, I'm finished with bidding on there. At least with Ebay, you don't lose anything to bid, and even if the product is crap, paypal protects you. DealDash is nothing more than online gambling. I plan on making a YouTube video showing people how these rogue "bidders" can come in and wipe people's bids out and DealDash will sell them back to you at higher than normal prices.
Date of experience: September 17, 2016
Hi Bailey. It looks like the users you mention are manually bidding directly after others. I know that this can be a frustrating experience for the other bidders on the auction, however, it’s a strategy that is often not very effective, and can be costly to the bidder who is trying to use many manual bids instead of a BidBuddy.
We are thinking of ways to improve this experience, but it is difficult, since we cannot tell bidders how to bid. We are continuously reviewing our site so if you have any ideas on how we can improve this, we would be happy to hear them.
Please note that we proactively get audited by Ernst & Young to verify that all of the bids are placed by real people, and there are no bids placed by bots, employees, or shill bidders.
If you'd like to receive a copy of the audit, please let me know. My personal email is adrian@dealdash.com
Have a great day.
I have had a positive experience with DealDash. I have won some good things.
Date of experience: February 19, 2014
The products have been great, as well as, customer service.
Date of experience: March 19, 2014
I've always had a good experience with DealDash. I rate DealDash a five star
Date of experience: February 19, 2014
I did not buy anything so I'm not sure why I got this email
Date of experience: June 25, 2014
It is a great experience. It is fun and they ship you items quickly.
Date of experience: January 29, 2014
Very helpful and informative. I was very grateful as well as impressed with response.
Date of experience: February 2, 2014
Excellent site, excellent price and can't be beat! Best bidding Site on the web!
Date of experience: February 2, 2014
I am very satisfied with the service I experienced with your customer svc reps.
Date of experience: January 26, 2015
I have a great time and wish I had more time to spend winning
Date of experience: February 28, 2014
I won the headphones and was happy with the experience.
Date of experience: July 6, 2021
Hi Gerald, Congrats on winning the Headphones and Happy Bidding :)
You can't not win the people are $#*!. You buy points and don't win
Date of experience: February 15, 2020
Hi Jack
Thank you for taking the time to leave a review.
I’m sorry if there was any misunderstanding when you were creating your account.
We, of course, are hoping you can win many of items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
As we do have a 90-day, 100% money-back guarantee on your first bid pack purchase, we are happy to help get this resolved and clear your experience up!
Did you know that we have a Second Chance Guarantee too? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance.
Your satisfaction is important to us and if you're still not happy with your DealDash experience,
Our contact details are below so you can get in touch and we can fix your expereince up.
We look forward to talking to you:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Answered my email question quickly and explained my question 100%. Thank You... M. S.
Date of experience: August 22, 2015
Thanks for the feedback Madeline, we're available 24/7 to assist with any concerns you may have.
Solves any issue you have quickly and efficiently thank you
Date of experience: September 17, 2021
Hi Steven, thank you for your kind comments regards our Happiness Team. We are here for you 24/7!
Fast service and very detailed information. Thanks for your service
Date of experience: April 3, 2015
Used online help and responded and fixed my issue immediately
Date of experience: November 6, 2015
I am completely satisfied with my experience with Deal Dash,
Date of experience: March 8, 2020
Hi Henry,
Thank you for taking the time to leave us a review.
We're delighted that you're having a positive experience, this is always what we hope to hear!
If you have any questions or concerns, we'd love to hear from you.
We're available 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Jacques, I am sorry to hear that you are having a tough time with the auctions. Kindly reach out to us at support@dealdash.com so we can further assist. I look forward to hearing from you!