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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!
I won an auction for a Craftsman electric pressure washer. Upon receiving the item I realized it was used. I sent my concern about this to Customer service. Within minutes I received a response and are just waiting for the Vendor to respond then hopefully a resolve. Thank you very much for your prompt reply and help with this matter.
Date of experience: April 18, 2014
I tried deal dash to see what it was all about. I had a good experience at first bidding and winning on some items and being successful. Then I was blocked from winning items under $200, there is apparently a limit of 6 a week, which I was not aware of. So, I started bidding on larger purchase items, using bid buddy and the bid buddy kept refreshing and erasing my bids and bam, then the auctions would end and I lost all the bids I used due to some weird glitch on deal dash. I also had another issue which was when I tried to add more bids to my bid buddy, an error would come up saying "this auction is temporarily paused" and then it would restart and bam, lost again. So, I don't know if other people are having similar problems but after sitting for an entire day bidding on an item for my daughter and for these glitches to happen and I lost over 1200 bids and $200. I have contacted customer service twice with no response. I am extremely frustrated!
Date of experience: August 27, 2013
Something went awry when signing up with deal dash, so I backed out all of my info only to find out a short time later that they went ahead & processed my information after they said there was an error on account information, that it to closely matched another account #.
Date of experience: September 14, 2016
I had a couple of issues with two high end products. Both times it showed me to be the winner and then a few seconds later. It popped up and said "NOT" When I contacted Deal Dash I got absolutely know where with them. I tried several more times to get help and was totally blown off!
Date of experience: May 27, 2014
Hi Lawrence, the auctions you're referencing ended back in 2012. Based on the communication history regarding this instance we investigated the auctions and explained how they continued several minutes after your final bid was placed. We understood you may have tried to place a bid at the final second before the auction ended, however unfortunately it was too late and the auction sold to the highest bidder.
I see you have not participated in any auctions since 2012 as a result of this experience. We'd be more than happy to welcome you back and give you a second chance to try out the many new features made available since 2012. I'll send you a personal follow up email where we can discuss more. Thanks for giving us the opportunity to improve your shopping experience with us - even after all these years!
The bicycle I bought through DealDash( I did not win the auction, but used the Buy it Now option) was found to have a warped front wheel. I wrote DealDash and they have arranged for me to exchange it at a Walmart store of my choosing. I am in the process of setting up someone to help me as my car is a bit small. The purchase date shown above can't be correct though, this all took place more recently and didn't take 3 months as that date would indicate.
Date of experience: August 11, 2014
At one point in time Deal Dash had a wide variety of higher tick items. Returning to check it out these days I see a lot of under the kitchen drawer and under the sink items. It is very true the site can suck you in and as others have written, the cost of bids seems to be a taboo subject. You will notice that Deal Dash TV Ads have disappeared and I suspect a large percentage of their original bidding members have fallen by the wayside.
If you are truly interested in an item, I suggest finding it on the Web in another location.
Date of experience: September 28, 2014
Honest Company with Integrity and loyalty to their customers. I am overly impressed with how they handle and conduct themselves as a Company. So much more than just some mobile bidding app. Very Impressed. Highly recommend.
Date of experience: February 2, 2017
I think DealDash is the best online auction site going! All of the items I've won have been just as described. The Customer Service folks are absolutely the most professional, responsive, and kindest people (especially James) and bend over backwards to ensure you are happy with your purchases. All of the special features, such as the automatic bidding system, are head and shoulders above all of their competitors. I enjoy the competition of bidding AND saving money on the items I need for myself and my family. Thank you DealDash!
Date of experience: July 22, 2016
I am so frustrated with this auction and i'm starting to realize that some of the reviews are true that there are a lot of fake accounts to drive up the prices. I have been bidding on a 850 bid item for a good 3 hrs, lost 416 bids on it decided to leave when yet another person joined to bidding process. The person who was originally bidding with me is still one now, 4 hours later. She never left, kept bidding. By my estimation, she would have lost well over 1000 bids, yet she is bidding on a 850 bids - how does that make sense. I won by "some miracle" 100 bids right when i joined and a $10 Dunkin donuts gift card right in the beginning and ever since then, loosing and loosing. Don't waste ur money people
Date of experience: February 18, 2020
Hello Viorica,
Thank you for the taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team. I'm sorry to hear you're feeling frustrated and hope that I am able to help ease your mind.
We do have some active bidders, some who have been with us for a very long time.
That said, I can assure you that DealDash is not fake or rigged in any way. All of our users are real people just like you, placing bids in real-time. We have a top-notch Compliance Team monitoring the auctions full-time. If instances are found where an account is in violation of our Terms of Use, we take immediate action, including account closure where necessary.
Despite this, we always like to review anything that a customer deems suspicious. Kindly reach out to us so that we may further assist.
Our team is here 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your DealDash experience is our utmost priority, and we look forward to hearing from you
I just recently joined Dealdash on advice from a co-worker. I have managed to fill my entire Christmas Shopping List with some major deals and saved me hundreds of dollars. I won items I normally would not have been able to buy shopping locally.
Tip for consumers:
Stock up on bids and be ready for the deals when they pop up!
Date of experience: October 22, 2014
I have won several items from Deal Dash, all of which of been good quality products. While you may not always win the item you're bidding on, it's a fun way to win inexpensive items and have a little friendly competition while doing so!
Date of experience: July 21, 2016
I love this site, the very first thing I won was a $10.00 gift card from Walmart and it only took 1 bid so it cost me a total of $0.16. I think I must have gotten really lucky on this one because I haven't gotten any since. The nice part about this auction is that even if you lose the bid you can always buy the product and get your money back that you bid with so I will prob always shop at walmart to I wont lose any money...
Date of experience: December 19, 2012
This site is great but also the workers are better when it comes to any issues.
The only reason i gave them four stars is because there was no skateboards or long boards but all in all really good site.
Date of experience: December 4, 2015
I have been a participant on DealDash for 5 months and have won 59 auctions. I visit the site daily. I watch more auctions than I participate in. It's exciting and entertaining, but you have to know your limits. Enrollment increases daily. Because of this, they could use more auctions. Customer service is friendly, very receptive of feedback, and respond quickly. They are better than other penny auctions because of their free shipping and deals on bid packs!
Date of experience: July 12, 2012
Thrill of the win, agony of lose. I have won and lost many auctions. It's all about the play. I would stay on DD but my pocket book won't let me! Great finds, adrenaline rush, and learning control. Thanks DD.
Date of experience: July 5, 2016
Purchased more gift cards than I won. I've followed auctions for more than an hour only to finally give up and in some cases purchase the gift card. I appreciate that opportunity but just wish I could win a few.
Date of experience: January 28, 2014
Don't waste your money on the bids. Once you are the highest bidder, you still have to pay for the item. If you have nothing better to do with your life, then dealdash is the place to be because you can spend hours bidding. All in reality, it's a very deceiving website that just takes your well earned money that you work so hard for. Just don't do it. I would preferably like my money back, but I know that won't happen.
Date of experience: December 10, 2017
Hi Megan. Thanks for your review. Please note that thousands of customers get great savings on DealDash every day. Sorry to hear it didn't work out for you. We have a 100% money back guarantee on the first bid pack purchase, so make sure you contact our Customer Support team if you wish to request a refund. Our toll-free number is available 24/7: 855 455 3325
At times I have found Deal Dash to be so busy with bidders that it's difficult to compete. I do enjoy though the different options Deal Dash employs to help make the experience of bidding fun and enjoyable to play. It's a challenge but exciting game that just keeps on getting better. I do wish some bidders would let the bid clock run it's 10 second course instead of bumping bidders off. It's a matter of common courtesy.
Date of experience: July 22, 2016
I see it's all about strategy. Pay attention to what everyone else is doing. Just because you see 20 people in a bid watch to see how many are in it after a few dollars. Bid late at night to get a better feel for it and win items with one or two bids. But pay attention and be patient. Good Luck!
Date of experience: April 25, 2015
Anytime I have won or bought something and had any type of trouble the customer service has been great. I do have one drawback and that is once you buy certain items you can NEVER purchase or bid on the item again. Think there should be a 1 year blackout or something along those lines. I have already purchased Christmas gifts for this coming year and got GREAT deals. I not all of Christmas last year on here and business gifts for clients. Love this sight but can get addictive!
Date of experience: March 31, 2014
I was bidding on a cake (silver) server and had bid 249 times. A new person jumps in after the $5.00 limit, but he had placed a bid at 89 cents, he goes on to win because I ran out of money. This just doesn't seem fair.
Date of experience: April 30, 2015
I had won an item that was broken when I received it and deal dash sent me a return label right away but I haven't received it so I let them know again about the problem and within a few hours they responded back. Great service. Thanks
Date of experience: April 28, 2014
Well I like the selections. But, like all penny auctions, you have jumpers and greedy competition. Even with the no jumping offers after 3.00 or 5.00... everyone places a bid before the cutoff and then comes back... just like jumpers. Me too it is the only strategy.
Date of experience: January 17, 2015
Fewer prizes now offered that interest me. I check daily to see if anything is what I would want. Dealdash was more fun before 2013: fewer bidders, better prizes. I notice that many of the items offered now have terrible reviews on Amazon, so, not top-quality merchandise.
Date of experience: February 14, 2014
The experience was very well received by me. Thank you for doing what you stated you would do and then some. L will consider rejoining again later on.
Suggestion: Select the number of gold stars at top of page or page will not be sent to you.
Date of experience: September 4, 2015
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Cary, thank you for your review and I'm glad your experience at first was good, however very sorry to see you've recently had a negative experience resulting in a "meh" rating of our business. To help level out the playing field, there are winning limits which allow everyone to win 6 items valued under $200 per week and 3 items valued over $200 per week. This is outlined in the House Rules section of the website along with other important topics so be sure to check that out when you have a chance.
As for the technical issues you encountered, I do apologize for this. Our development team works round the clock to help ensure the best possible bidding experience for our customers, however unfortunately sometimes when releasing new features or fixing bugs, etc. there's a chance of unexpected network issues or errors and unfortunately sometimes may even require them to pause the auctions.
I noticed Stephen from our customer service team was able to answer your support ticket approximately within 24 hours of being received and I'm glad to see he's been able to help assist you. I can only hope that your experience with our service from this point forward is a more enjoyable one. However, if you run into any issues in the future, keep in mind that we're just an email away and we'll always be happy to help. Sincerely, David