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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

Rating

Timeframe

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user raymondc48
Kansas
2 reviews
2 helpful votes
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October 25th, 2015
Verified purchase

After advising Dealdash of the damage I received a full refund within two days.

Date of experience: October 22, 2015

Thumbnail of user sharone28
Massachusetts
2 reviews
2 helpful votes
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June 9th, 2016

Things seem to work reasonably and they were extremely nice

Date of experience: June 8, 2016

Thumbnail of user joc272
Texas
2 reviews
3 helpful votes
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January 26th, 2016
Verified purchase

Any time there is an issue, they are Johnny on the spot to remedy it!

Date of experience: January 23, 2016

Thumbnail of user chrisj100
Georgia
1 review
0 helpful votes
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January 25th, 2016
Verified purchase

James just helped me tremendously! He very quickly resolved the situation, great Customer Service

Date of experience: January 22, 2016

Thumbnail of user stanr14
Virginia
1 review
0 helpful votes
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January 20th, 2016
Verified purchase

Did not see anything that I was interested in buying.

Date of experience: January 17, 2016

Thumbnail of user lawrencek316
Ohio
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Love the deals we find here. Super fast free shipping.

Date of experience: September 19, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your 5 star review Lawrence! I'm happy to hear of your great deals, Happy Bidding!

Thumbnail of user jerryb63
Canada
1 review
1 helpful vote
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October 28th, 2015
Verified purchase

Had a inquiry and the customer service agent answered very fast

Date of experience: October 25, 2015

Thumbnail of user johnm583
Nevada
2 reviews
7 helpful votes
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October 22nd, 2015
Verified purchase

Gave money back guarantee upon request no questions asked

Date of experience: October 19, 2015

Thumbnail of user maryc132
New York
1 review
1 helpful vote
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August 20th, 2015
Verified purchase

I had a problem with amounts won in auctions, but customer service immediately corrected my order

Date of experience: August 17, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Great to hear we could be of assistance Mary. If you need anything else, please contact us!

Thumbnail of user miked140
Texas
1 review
0 helpful votes
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May 14th, 2015
Verified purchase

They are refunding my purchase because I misunderstood how it worked. Very honest people.
Thanks

Date of experience: May 11, 2015

Thumbnail of user georgef32
Pennsylvania
1 review
3 helpful votes
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April 21st, 2015
Verified purchase

Staff is awesome but they changed site and it sucks now.

Date of experience: April 17, 2015

Thumbnail of user chirsp
Virginia
2 reviews
2 helpful votes
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June 18th, 2016

Dealdash is a phenomenon! Unbelievable deals and the best customer service!

Date of experience: June 15, 2016

Thumbnail of user yvelisp
Illinois
1 review
11 helpful votes
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January 28th, 2016

Without authorization my card was charged. I need a refund and cancel this account

Date of experience: January 25, 2016

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Yvelis,

Thanks for getting in touch. I'm sorry to hear that there's been a misunderstanding.

The initial payment was for the bidpack you purchased after signing up for your free account. DealDash operates on the "pay to participate/bid model" so it's required to first purchase bids. With that said, all customers are entitled to a 100% money back guarantee on their first bid pack.

I've gone ahead and issued a refund for this transaction. Please allow 3 to 5 business days for your bank to receive the refund.

In the meantime, I'll leave the bids in your account. You can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund!

For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work

If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains!

Thumbnail of user miguelh29
New York
1 review
0 helpful votes
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January 27th, 2016
Verified purchase

Well taken care of had no experience dash deal and got help quick

Date of experience: January 24, 2016

Thumbnail of user scotts134
New Jersey
1 review
0 helpful votes
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October 26th, 2015
Verified purchase

They care about their customers. Fix the problem right away.

Date of experience: October 22, 2015

Thumbnail of user arlener131
Delaware
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I've enjoyed this site and won several good prizes.

Date of experience: January 14, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Arlene, Thank you for taking the time to leave a 5 star review! I'm happy to hear about your wins, Happy Bidding :)

Thumbnail of user jeffreyr43
Illinois
1 review
1 helpful vote
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July 6th, 2016
Verified purchase

I get bargain prices on many name brand items. Thank you Deal Dash!

Date of experience: July 4, 2016

Thumbnail of user ceciliac8
Florida
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Great place, and their customer service is the best!

Date of experience: July 3, 2016

Thumbnail of user agnesn
New Jersey
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Won a few things I was very happy with my auction experiences

Date of experience: July 3, 2016

Thumbnail of user carolej4
Kentucky
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Great, but learning experience so you don't waste your bids

Date of experience: July 3, 2016

Thumbnail of user dawns64
Michigan
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Fair bidding
Great bargains
High quality purchases

Date of experience: July 3, 2016

Thumbnail of user leea125
Virginia
1 review
1 helpful vote
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November 1st, 2015
Verified purchase

I had asked a question, and was surprised at the fastness of your response

Date of experience: October 29, 2015

Thumbnail of user terrys64
South Dakota
2 reviews
2 helpful votes
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June 24th, 2015
Verified purchase

Someone emailed me within a few minutes. Problem solved. Thank you

Date of experience: June 21, 2015

Thumbnail of user snowloa
Washington
1 review
0 helpful votes
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March 25th, 2015
Verified purchase

Very helpful, resolved my issue in a timely manner. Thank you.

Date of experience: March 22, 2015

Thumbnail of user robc65
Florida
2 reviews
1 helpful vote
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July 5th, 2016
Verified purchase

James was able to solve my problem with exceptional customer service.

Date of experience: July 3, 2016

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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