• DealDash

DealDash

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Overview

DealDash has a rating of 4.3 stars from 4,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.8%
Positive
73
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,433)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user danan5
1 review
0 helpful votes
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August 10th, 2015
Verified purchase

I recently and in the past have received a damaged or inoperable item from this site. Upon contacting the support team, I was Immediately treated with concern and professionalism.My situation was handled in a very fast and efficient manner. The staff members were always able to reach a very agreeable conclusion. Many thanks to the entire staff and the efforts that they put forth. Dana Nelson.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Dana, always a pleasure talking to you. We'll be here to help.

Thumbnail of user suer45
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I love DealDash,. I'm a handicapped senior, on a fixed income, & it has afforded me some luxury's & bargains. I eat out a lot on the fraction of the cost, with the gift cards. I have been in it since 2012, & my home is furnished mostly from D/D. The c/s rocks, & they get back to you & help with whatever your problem is.

Thumbnail of user barkatu1
1 review
1 helpful vote
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July 4th, 2020

Feeling really hopeless. In seven days (2/26 to 3/4) about 5200 items were auctioned in DealDash. No idea how many bidders participated (maybe a million). About 1900 bidders won at least one item (ranging from 1 to 58 items per person). Only 45 bidders won 20% of all auctions. Only 145 bidders won 40% of all auctions. DealDash should limit 3 or fewer wins per day per bidder.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Barkat,

Thanks for your review:)

You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions.

For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids.

However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bid they spent.

Please let us know if you have any other questions, we offer 24/7 support!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user cheryls22
1 review
1 helpful vote
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June 28th, 2014
Verified purchase

Really enjoy dealdash even though I haven't won anything in over a year. I keep trying, but never seem to win. Still I like what deal dash is doing and the items they have and all the good stuff they offer. Will keep on trying.

Thumbnail of user tjl4
3 reviews
19 helpful votes
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April 26th, 2021
• Updated review

Bidding is fun and exciting. However, there is a flaw in the system. The older bidders have thousands of bids and usually dominate the auctions. DD has tried to address this to their credit, but still has a way to go. Perhaps go to every 60 days someone can win a particular item and include all alike products and sizes. I believe this will go a long way to making this site more honest and fair.

Tip for consumers:
Beginners be patient and don't be intimidated. Remember those who have been bidders for years have the advantage and they know it. Go into the auction when others have exhausted a lot of bids. Your chances will increase. Good Luck

Products used:
Sheets, rings, sponge holder and many more.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi TJ,
Thank you for your review about DealDash! I'm happy to hear you are enjoying your DealDash experience and your feedback regarding our auction limits is certainly appreciated. We are continuously looking for way to improve the DealDash experience and are working to address some of those concerns. Users can always earn free bids by joining our social media challenges and by utilizing our Time as Highest bidder rewards program, among others. If you need any assistance, please feel free to do so by emailing us at support@dealdash.com. Have a great rest of the week :)

Fun for all
July 7th, 2016
Verified purchase
• Previous review

Fun and easy to play thanks deal dash.

Thumbnail of user loric28
7 reviews
5 helpful votes
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February 20th, 2014
Verified purchase

As always my experience with Deal Dash was highly positive. There are never any problems or confusion. I am always satisfied with the products sent. Shipping is quick and product is always high quality..

Thumbnail of user bris8
1 review
0 helpful votes
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February 5th, 2015
Verified purchase

I was accidentally signed up for this site, and wanted to cancel my payment of $75.00. They refunded my money no problem, and let me keep the bids Incase I wanted to try again. Excellent customer service, and I wish more companies were like them.

Thumbnail of user pc96
1 review
0 helpful votes
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July 9th, 2017

The response to my request for a refund was answered swiftly. I didn't have to argue or explain the problem over again. They immediately understood my mistake and gave me a refund. Other companies should follow their example.

Thumbnail of user navnitlalm
2 reviews
5 helpful votes
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September 22nd, 2021
Verified purchase

Its over a month, the Nissan Car that I won is still not delivered., its a bout a month now.,
I had one available here in my area from a local dealer, and I requested to help to get the delivery locally here
But my request was not considered.
Similarly, one schultz massager also was delivered after a month after several reminders
There is a small complaint about this product which I made but its not paid attention to.,
Thank you

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Navnitlal, We are very excited for you to drive your brand new 2021 Nissan Sentra SR Xtronic CVT - Aspen White!

While we are open to dealership suggestions, unfortunately, the particular dealership you had mentioned was not willing to work with us, which is why we were unable to facilitate that for you.

We hope you are loving your new Nissan Sentra SR now that it has been picked up :)

Happy driving! Beep Beep!

Thumbnail of user sharonb31
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

It has gotten to be very frustrating bidding on items. Quality of items offered are below average. Not enough of good gift cards are available. Haven't been successful in winning anything,,, I am sitting out for a while Deal dash needs to get other companies to participate in the auctions. To make it interesting like it was 3 years ago... What happened to Amazon gift cards? What happened to Kohl's gift cards? Numerous restaurant cards, as well a gas cards... don't see a lot of then anymore... just a few a week... WHY?

Thumbnail of user rayw15
1 review
1 helpful vote
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March 8th, 2013

I have won quite a few items on Dealdash.
I will be buying more bids on Dealdash due to their great customer service and fast delivery times. The new customer support team has supper charged DealDash.

Thanks Guys

Thumbnail of user connieb61
1 review
2 helpful votes
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February 15th, 2016
Verified purchase

I did not understand how this works and was almost immediately refunded. I will get help watch offered video and hopefully feel more confident in my choice so I may use this site in the future... thank you!

Thumbnail of user joane10
1 review
0 helpful votes
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December 10th, 2015
Verified purchase

Rep went above and beyond the call of duty to resolve my delivery problem and provided exceptional service giving me many options to choose to resolve my delivery issue. The ending result was FAR better than I expected. I am so please with this rep, he made my day by taking time with me and providing me many options. He has the patience of a saint. I would highly recommend DEAL DASH especially their service. Just doesn't get any better!

Thumbnail of user lisav53
2 reviews
1 helpful vote
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January 26th, 2017
Verified purchase

My daughter bought 75.00 worth of bids without my permission. When I called about it, the staff member who took my call was so kind and understanding and he refunded the whole amount. I am very impressed with Deal Dash and the courtesy your staff exhibit. Thank you!

Thumbnail of user petert101
2 reviews
2 helpful votes
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May 31st, 2016
Verified purchase

Nothing more to say than dealdash is focused on customer service period. They do a super job, I'm not convinced on the bidding format quite yet but I will continue to play and learn and make some money. The customer service is what will keep people coming back

Thumbnail of user roberte50
1 review
4 helpful votes
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July 3rd, 2015
Verified purchase

I made what could easily be called a naive and uneducated mistake! However after I messaged the company, and without delay they corrected my mistake without delay! Instantly, I have became a big deal dash fan and would not hesitate to use them again. Thanks for your understanding!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Robert, glad we could be of assistance. Let us know if you have more questions!

Thumbnail of user thomasp27
1 review
1 helpful vote
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December 16th, 2013

I give them high marks based on good customer service, ease of use and the buy now feature. I have won a few small auctions. On the down side, I don't like the Free auctions, that just runs up the bids and also don't think that they don't use Bots. I have seen auctions where bidders have place large numbers of bids that would exceed the value of the product 3 and 4 times. The auction I am watching now, the same bidder has been bidding every other bid for the last 8 hours, the auto bidder does not support this and no person is capable of placing a bid every 12 to 15 seconds for 8 hours… they should check their programming. Loll

Thumbnail of user davido9
DealDash -. – DealDash Rep

Than you Thomas for the feedback. The only bot is the autobidder aka BidBuddy which places your bid for you during the last second of the auction. This is highly recommended to use and the majority of auctions sold are with the help of the BidBuddy.

Thumbnail of user jameela
4 reviews
6 helpful votes
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May 23rd, 2010

This is pretty addictive, but incredibly competitive. You are bidding against hundreds of users around the world and often they are not even bidding on the same item (or in the same currency)! They've got a huge amount going on at any time though and delivery is prompt.

Thumbnail of user lucyb87
2 reviews
11 helpful votes
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December 16th, 2018

I spent over $200 buying bids and won nothing,... Nothing!
When you do the math you will find that in many cases you are paying retail or more for the product. So every time I was over the price I wanted to pay I stopped bidding, but guess what? I had paid for those bids so there went my money anyways!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Lucy,

Thank you for your most honest, invaluable feedback here.

Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.

If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won. Giving DealDash a try is risk-free!

Please feel free to reach out to us directly so that we can assist you further, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Your DealDash experience means everything to us.

Thumbnail of user franks9
2 reviews
4 helpful votes
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August 9th, 2012

This used to be a great site until the inconsistent pricing of bids started. Now it seems like it takes 3 to 5 times the amount of bids to have a chance to win an auction. Another thing I do not like is the time between bids. The timer starts at 30 seconds until the price hits $2 then goes to 20 seconds and does not drop to 10 seconds until the auction reaches $10. Very slow! Good customer service.

Thumbnail of user johnr126
1 review
2 helpful votes
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November 14th, 2013

I requested a refund on my unused first bid pac, for reason's having nothing to do

With deal dash!... and they were straight/up, honoring their own policy by

Promptly refunding my $36.00 the same day I made my initial request. Finally,

To experience "old time " traditional country type service... WOW! Thought

It'd all but disappeared from the Landscape. Way to go guy's...

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you John. If you ever have any other questions please don't hesitate to reach out to us. Sincerely, Dave

Thumbnail of user martyf66
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

My last three purchases have been Kamikoto knives. They are finely honed and a welcome edition to our cooking utensils. Other items appear overpriced and of unknown origin or made specifically for Deal Dash. Over-all my experience has been very positive. Auctioning off some brand name products would help my decision-making process.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Marty, thanks for taking the time to leave a review! I'm happy to hear you are enjoying the Kamikoto brand and hope you get to discover some great brands we plan on working with soon, happy bidding!

Thumbnail of user aliciat1
1 review
2 helpful votes
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March 23rd, 2013

DD is the best penny auction site online. They give great customer service, great promos each week and free bids for doing simple tasks. Everyone has a chance to win something and it's very addicting. 100%

Thumbnail of user suec12
1 review
1 helpful vote
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March 8th, 2013

I discovered Deal dash this past fall. I kept seeing all of my friends posts on Facebook about the site. So, I checked it out. Wow, am I addicted! I began buying the smallest amount of bids, but the site gives you so many chances to win bids that I don't hardly ever need to buy them. Also, if I lose an auction, I can purchase the item and get ALL of my bids back! You can't go wrong. This site is so much fun and I have received MANY amazing deals!

Thumbnail of user charlesh173
1 review
25 helpful votes
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November 16th, 2017

Look at the retail prices. A candle $130. A vibrating massage chair, $14,400.(I paid $659 on Ebay). Plated CZ junk jewelry $150 to $180. A coffee tabLe $5100 t h at sells for $679 downtown. Really nice customer service but a righteous screw job overall. Find another penny auction.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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