Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user gailb49
Texas
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

I have had fun with bidding on DealDash, just not sure what the 'secret' is to winning, rather than spending so much and losing bids that are not high dollar. I know it's all luck and how deep our pocketbook is, and I will occasionally continue to buy bids and try my luck again.

Date of experience: July 22, 2016

Thumbnail of user annah83
Louisiana
1 review
2 helpful votes
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November 28th, 2015
Verified purchase

Me being who I am I do not pay attention when signing up for things, so when I made a huge mistake on my part, James was quick and able to help me fix and right my wrong! This service has made me even more excited to be apart of this very helpful community!

Date of experience: November 25, 2015

Thumbnail of user dannya10
Arkansas
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Had a fun time bidding, but there are to many same name bidders for me to throw my money away trying to bid for something that i like, just to have these bidders grab it. They can`t have that much money, to be here constantly bidding on many many items at the same time, constantly every day. Maybe i`ll try again.at least until those greedy wealthy bidders start following me from item to item. Thanks and have a great day.

Date of experience: January 28, 2014

Thumbnail of user dianee5
Pennsylvania
1 review
1 helpful vote
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January 25th, 2014

If you enjoy gambling, you will love DealDash. It is so costly to "win" an item of any value, and most "winners" spend more on the bids than the item is worth. I watched an auction off and on for two days and figured out that the "winner" had spent over $1200 in bids, (at the least expensive price of 15 cents per bid) for an item that was claimed by Dealdash to have a retail value of around $500, and still had to pay for the item! If you love losing money, Dealdash is the place for you!

Date of experience: January 25, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Diane, thank you for the feedback. Because there are several ways to get free bids it's really difficult to know how much someone is actually paying. People value bids very differently especially if they win a 2000 or 5000 Bid Pack with just a few bids. If you'd like to learn more about bidding tips and strategies or if you have any questions I'd be happy to talk with you. Please send me a message. Sincerely, Dave

Thumbnail of user nancyc34
Minnesota
1 review
1 helpful vote
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February 13th, 2014
Verified purchase

I have enjoyed the times that the bid clock has been double or 3 times per bet and getting more bets to use then for the next auction.

Im on daily or more depending on finding a item to bid on. If I don't find one I look often until I do.

Don't get caught up with those that bid every time some one else does. You don't get your time for free bids then and waste bids. Let it go and get back in the game when that person drops out. They always do.

Use Bid Buddy and you don't have to worry about some one dropping out and only 1 other person using BB beside you. You can keep trying to win then and not loose out.

Thanks DD for the good customer service. Thanks for the fun times when you make some changes in the game. It keeps it interesting for those of us who are around a lot

Date of experience: February 13, 2014

Thumbnail of user samp203
South Carolina
2 reviews
1 helpful vote
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October 24th, 2014

For me, the best way to enjoy the use of DealDash is to bid only on items you are willing to buy at full price so that you can go ahead and buy the item and get your bids back if the bidding goes too high. Gift cards to stores and restaurants where I frequently do business are particularly good objects for me to bid on. Occasionally the auction sale price will be low and I win. Most often I don't win but because I get back my bids and get a gift card that I will use I feel like I have not lost anything. Bidding is fun!

Tip for consumers:
Have fun!

Service
Value
Shipping
Returns
Quality

Date of experience: October 21, 2014

Thumbnail of user suer45
Arizona
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I love DealDash,. I'm a handicapped senior, on a fixed income, & it has afforded me some luxury's & bargains. I eat out a lot on the fraction of the cost, with the gift cards. I have been in it since 2012, & my home is furnished mostly from D/D. The c/s rocks, & they get back to you & help with whatever your problem is.

Date of experience: July 21, 2016

Thumbnail of user danan5
New York
1 review
0 helpful votes
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August 10th, 2015
Verified purchase

I recently and in the past have received a damaged or inoperable item from this site. Upon contacting the support team, I was Immediately treated with concern and professionalism.My situation was handled in a very fast and efficient manner. The staff members were always able to reach a very agreeable conclusion. Many thanks to the entire staff and the efforts that they put forth. Dana Nelson.

Date of experience: August 6, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Dana, always a pleasure talking to you. We'll be here to help.

Thumbnail of user thomasi9
Texas
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

After a long period of time I have had a wonderful experience with DealDash. With many successful auction wins only one has been a problem. After winning one auction for an item with three parts advertised to be included in a single shipment, The first part arrived within three weeks, a second part one week later and the third has yet to arrive. This after continued assurances from support it will arrive. I asked for a tracking number and was told the shipping number is unavailable.
This is the first and only time I have experienced a difficulty that may lead to a decline in confidence.

Date of experience: July 3, 2016

Thumbnail of user jeffl250
New York
5 reviews
9 helpful votes
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April 7th, 2019

I have been on this site for about a year and a half.
There are tricks to playing this game and winning prizes.

For one thing if you play everyday they give you free bids each day.
I am up to 15 bids for free each day, I am not sure if it goes higher.

I have won some prizes and have had some fun.

Also won a Total Trivia gift card and it got me playing that game.
I am addicted to it too.

So everyday I play both games.

I think the key to winning is patience.
Don't try to win everything all at once.
Stick to the smaller prizes.

Stack up your bids so you can put them on a winnable prize.

Play as many of the promotions as you can to win extra bids.

Good Luck

Date of experience: April 5, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Jeff,

Thank you for your review of DealDash! It's wonderful to hear that you're having fun and have won some prizes - congratulations! It certainly sounds like you've developed a great bidding strategy.

It's also great to see that you are taking advantage of our Daily Returning Bidder Reward - at the moment the most that can be claimed is 15 free bids per day.

If you ever have any inquiries, questions or concerns, please do not hesitate to reach out to us - we are always happy to help and we are available 24/7.

Phone: 855-455-3325_
Email: support@dealdash.com
Live chat available using the contact_support button on the webpage
Facebook Messenger

Have a wonderful day!

Thumbnail of user vernesial
Nevada
1 review
16 helpful votes
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September 17th, 2018

I thought I try this and honestly, I feel its not worth the time and money. You buy a pack to put bids on items seems fair at first. After placing 200 bids on an item and using the entire pack (that is worth worth $72 dollars) on two items. NOTHING, that right nothing to show what I put my money into. At least with Ebay you only pay out if you win, here you lose all your money so its really a gambling site not an auction. I feel that Deal Dash should me more forth coming with their business and admit what it is not an auction, I would have never tried tried this if that was the case. This was a big waste of my time and money.

Date of experience: September 17, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Vernesia,

My name is James and I am contacting you from the DealDash Customer Support Team.

DealDash offers a 100% Money Back Guarantee on the first purchase which you are entitled to at any time.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Thumbnail of user loric28
New Jersey
7 reviews
5 helpful votes
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February 20th, 2014
Verified purchase

As always my experience with Deal Dash was highly positive. There are never any problems or confusion. I am always satisfied with the products sent. Shipping is quick and product is always high quality..

Date of experience: February 20, 2014

Thumbnail of user barkatu1
California
1 review
1 helpful vote
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July 4th, 2020

Feeling really hopeless. In seven days (2/26 to 3/4) about 5200 items were auctioned in DealDash. No idea how many bidders participated (maybe a million). About 1900 bidders won at least one item (ranging from 1 to 58 items per person). Only 45 bidders won 20% of all auctions. Only 145 bidders won 40% of all auctions. DealDash should limit 3 or fewer wins per day per bidder.

Date of experience: July 4, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Barkat,

Thanks for your review:)

You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions.

For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids.

However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bid they spent.

Please let us know if you have any other questions, we offer 24/7 support!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user cheryls22
Ohio
1 review
1 helpful vote
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June 28th, 2014
Verified purchase

Really enjoy dealdash even though I haven't won anything in over a year. I keep trying, but never seem to win. Still I like what deal dash is doing and the items they have and all the good stuff they offer. Will keep on trying.

Date of experience: June 25, 2014

Thumbnail of user bris8
New York
1 review
0 helpful votes
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February 5th, 2015
Verified purchase

I was accidentally signed up for this site, and wanted to cancel my payment of $75.00. They refunded my money no problem, and let me keep the bids Incase I wanted to try again. Excellent customer service, and I wish more companies were like them.

Date of experience: February 1, 2015

Thumbnail of user sharonb31
Illinois
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

It has gotten to be very frustrating bidding on items. Quality of items offered are below average. Not enough of good gift cards are available. Haven't been successful in winning anything,,, I am sitting out for a while Deal dash needs to get other companies to participate in the auctions. To make it interesting like it was 3 years ago... What happened to Amazon gift cards? What happened to Kohl's gift cards? Numerous restaurant cards, as well a gas cards... don't see a lot of then anymore... just a few a week... WHY?

Date of experience: February 14, 2014

Thumbnail of user rayw15
Ohio
1 review
1 helpful vote
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March 8th, 2013

I have won quite a few items on Dealdash.
I will be buying more bids on Dealdash due to their great customer service and fast delivery times. The new customer support team has supper charged DealDash.

Thanks Guys

Date of experience: March 8, 2013

Thumbnail of user connieb61
California
1 review
2 helpful votes
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February 15th, 2016
Verified purchase

I did not understand how this works and was almost immediately refunded. I will get help watch offered video and hopefully feel more confident in my choice so I may use this site in the future... thank you!

Date of experience: February 12, 2016

Thumbnail of user pc96
Maryland
1 review
0 helpful votes
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July 9th, 2017

The response to my request for a refund was answered swiftly. I didn't have to argue or explain the problem over again. They immediately understood my mistake and gave me a refund. Other companies should follow their example.

Date of experience: July 9, 2017

Thumbnail of user navnitlalm
New Jersey
2 reviews
5 helpful votes
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September 22nd, 2021
Verified purchase

Its over a month, the Nissan Car that I won is still not delivered., its a bout a month now.,
I had one available here in my area from a local dealer, and I requested to help to get the delivery locally here
But my request was not considered.
Similarly, one schultz massager also was delivered after a month after several reminders
There is a small complaint about this product which I made but its not paid attention to.,
Thank you

Date of experience: September 22, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Navnitlal, We are very excited for you to drive your brand new 2021 Nissan Sentra SR Xtronic CVT - Aspen White!

While we are open to dealership suggestions, unfortunately, the particular dealership you had mentioned was not willing to work with us, which is why we were unable to facilitate that for you.

We hope you are loving your new Nissan Sentra SR now that it has been picked up :)

Happy driving! Beep Beep!

Thumbnail of user tjl4
North Carolina
3 reviews
19 helpful votes
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April 26th, 2021
• Updated review

Bidding is fun and exciting. However, there is a flaw in the system. The older bidders have thousands of bids and usually dominate the auctions. DD has tried to address this to their credit, but still has a way to go. Perhaps go to every 60 days someone can win a particular item and include all alike products and sizes. I believe this will go a long way to making this site more honest and fair.

Tip for consumers:
Beginners be patient and don't be intimidated. Remember those who have been bidders for years have the advantage and they know it. Go into the auction when others have exhausted a lot of bids. Your chances will increase. Good Luck

Products used:
Sheets, rings, sponge holder and many more.

Service
Value
Shipping
Returns
Quality

Date of experience: April 25, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi TJ,
Thank you for your review about DealDash! I'm happy to hear you are enjoying your DealDash experience and your feedback regarding our auction limits is certainly appreciated. We are continuously looking for way to improve the DealDash experience and are working to address some of those concerns. Users can always earn free bids by joining our social media challenges and by utilizing our Time as Highest bidder rewards program, among others. If you need any assistance, please feel free to do so by emailing us at support@dealdash.com. Have a great rest of the week :)

Fun for all
July 7th, 2016
Verified purchase
• Previous review

Fun and easy to play thanks deal dash.

Date of experience: July 4, 2016

Thumbnail of user jameela
GB
4 reviews
6 helpful votes
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May 23rd, 2010

This is pretty addictive, but incredibly competitive. You are bidding against hundreds of users around the world and often they are not even bidding on the same item (or in the same currency)! They've got a huge amount going on at any time though and delivery is prompt.

Date of experience: May 23, 2010

Thumbnail of user joane10
Massachusetts
1 review
0 helpful votes
  • Send Message
December 10th, 2015
Verified purchase

Rep went above and beyond the call of duty to resolve my delivery problem and provided exceptional service giving me many options to choose to resolve my delivery issue. The ending result was FAR better than I expected. I am so please with this rep, he made my day by taking time with me and providing me many options. He has the patience of a saint. I would highly recommend DEAL DASH especially their service. Just doesn't get any better!

Date of experience: December 7, 2015

Thumbnail of user thomasp27
Connecticut
1 review
1 helpful vote
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December 16th, 2013

I give them high marks based on good customer service, ease of use and the buy now feature. I have won a few small auctions. On the down side, I don't like the Free auctions, that just runs up the bids and also don't think that they don't use Bots. I have seen auctions where bidders have place large numbers of bids that would exceed the value of the product 3 and 4 times. The auction I am watching now, the same bidder has been bidding every other bid for the last 8 hours, the auto bidder does not support this and no person is capable of placing a bid every 12 to 15 seconds for 8 hours… they should check their programming. Loll

Date of experience: December 16, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Than you Thomas for the feedback. The only bot is the autobidder aka BidBuddy which places your bid for you during the last second of the auction. This is highly recommended to use and the majority of auctions sold are with the help of the BidBuddy.

Thumbnail of user lisav53
North Dakota
2 reviews
1 helpful vote
  • Send Message
January 26th, 2017
Verified purchase

My daughter bought 75.00 worth of bids without my permission. When I called about it, the staff member who took my call was so kind and understanding and he refunded the whole amount. I am very impressed with Deal Dash and the courtesy your staff exhibit. Thank you!

Date of experience: January 25, 2017

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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