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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!
My favorite and longlasting penny auction site. If you are able to play during off hours you have an excellent chance for a good deal with always free shipping. Only problem is too many bidders are willing to prove they have more money and bid way beyond the cost of the item just to win. Its supposed to be about getting it cheap not spending the most money - so the auctions are long and seem endless.
Date of experience: August 13, 2012
There are many penny auction sites on the web. Dealdash gives you an opportunity at great savings. There is a learning curve but the auctions are fair. Their customer service replies quickly and they also have contacted me by phone about their site and how to improve the experience. I have made some recommendations to them by email and one has already been enacted. Fron my 2 months using this site they have been responsive and looking for ways to make the experience more pleasant including a 100% money back start in the bidding.
Date of experience: August 15, 2013
It's got great items to bid on, it also gives you the opportunity to get your bids back. Your items will be delivered promptly and in good shape. Any of these sites can be addicting.
So far this is my favorite.
Ellie
Date of experience: October 5, 2013
Nice to hear Ellie! We're glad to be your favorite :)
On my first day as a member unauthorized purchase was charged to my card. After notifying your support team within days... the issue was fixed. Thanks so much way to go and I love your site concept thank you. William vanderginst PhD
Date of experience: April 21, 2016
Getting a reply from customer service is taking between 10-15 days right now. They are WAY over loaded during the holiday season. They have made me exchange multiple items saying they were "out of stock" only to put them up for auction again. The website has glitches and has messed up multiple times during bidding. They have no option to call them for custoer service. This is a HUGE deal since it takes so long to get a reply by email. How can a company not have a phone customer support line? I recommend staying away for now. Maybe someday they will get their act together...
Date of experience: December 16, 2012
Fair and honest sums this site up the best. I have been enjoying this site for nearly 2 years now and can say its as fun and exciting now as it was when I first found it. I have gotten deals that you would not believe! A little patience, throw in a dash of luck, a ton of excitement and deals that are unheard of. Last but not least, all the products have been top quality and shipped quickly.
Date of experience: October 30, 2017
Bidder gerbgirl has bid over 13,000 times for a 7500 bid pack. Please view photos. Who can loose money on every auction and still play over and over. Something is wrong. I believe bidders are playing against many bots. There are many examples of this. Go to www.letsgobidding.com for more proof. Google " top dealdash bidders". Then research bidders. Same people win auctions over and over.
Dealdash is an addictive website. It should be shutdown!
Tip for consumers:
Don't go to this website
Products used:
Bids
Date of experience: June 2, 2020
Hello Chris,
My name is Laura from our customer happiness team at DealDash, I am so sorry for any frustrations that have occurred in your auction play.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Deal Dash is truly amazing, I have been a member in good standing for a few years now. I love the items. I love the customer service and the items are beautiful. I have won so many nice things. Too many to list on here. I hope they continue to keep this site up with high end items and the shipping is always free no matter how much the items weigh. Thank you so much Deal Dash for everything.
Date of experience: July 6, 2016
I have been trying since mid July to have this matter resolved. They told me how to return the very large item, but we threw the carton away, not realizing the item was not all there. My emails finally went unanswered, so I knew this was not going to get resolved by the email people. Thought I would try "live chat" and Thomas was not only helpful, he actually did what I knew was the only solution.
Date of experience: August 11, 2016
This sight is a total scam?
You bid with bids costing $0.60 that are only worth $0.01 in the auctions and you lose the bid every time you bid. I Bid on an item worth $3000 and lost over $300. The only way I could get my money back was to go ahead and spend another $3000 or full retail. I will never bid again.
Date of experience: September 11, 2013
Hi Diggs, Sorry to hear you didn't have a good first experience. We have a 90 day money back guarantee covering your first bid pack purchase, so if you're unhappy with your experience you can get a refund - no questions asked! This gives customers like you the chance to try the auctions without having to risk losing your money!
Please get in touch with our customer support staff if you'd like us to process this refund for you. Sincerely, Dave
DealDash.com is a great site!
I was very skeptical at first until I started seeing pictures of people I know on Facebook getting product very cheap. I am glad I done it, I have more than got my moneys worth! The staff is great, responsive and all my stuff was shipped quickly. Anybody that complains about this site simply should have more patience or just stick with coupons at the boring retail stores. I recommend not going after just one product, get in where you fit in:)
- ncjeepgurl: Karen T
Date of experience: November 26, 2012
Hard to get a hold of someone in Customer Service., as there are no phone numbers provided. However, I finally tracked down a phone number on my Pay pal account associated to Deal Dash Customer Service. The guy in London was really amazing and understanding, and I got fully refunded.
Date of experience: November 24, 2015
You have to be lucky to ever win something at a good price here. I was bidding with someone all night and people keep jumping in at the end. Little unfair that people can jump in after 5 or 6 hours should be some type of restriction on that. I looked on eBay and I can buy the object 80% less than they market it. I wanted a gift for mom but I got nothing but debt here. Thanks daledash for this, stay away, it's always the same people winning on here for great deals and makes you think theirs a lot of team play. Marry Xmas.
Date of experience: December 15, 2015
Hi Joe. Please note that we have measures in place to detect irregular bidding patterns, and we take them very seriously and strive to maintain a fair and honest site. Any users found to be in breach of our "House Rules": http://www.dealdash.com/house-rules face suspension and having their auction wins voided.
I'm very pleased with almost every aspect & feature. I learned a lot from my contact with support, adding to the positive experience I've had. I highly recommend this site. It is different than other auction sites and they keep it simple, easy to use AND WIN. There are bid buying specials and always a good chance of winning if you pay attention and read the tips, suggestion and watch auctions and learn from them. MUCH better site than I expected. AND I think I WON most of the auctions I bid in when I first gave it a try. It's fun, and worth it, win or lose.
Date of experience: September 8, 2014
Luisa was terrific. She answered me very quickly and that is wonderful.
All her suggestions were right on. The trouble was with my computer and not
Your site. I found the trouble and now everything is back to normal. Thanks again.
Date of experience: April 9, 2014
I registered with dealdash on 9 Oct and by the end of 10 Oct I had won 5 auctions. $205 retail and I paid 27.65. I bid 13 cents on a $35 and won it. I got my 22 inch TV today a $180 TV for 16,87. This bidding can become addictive... Unfortunately I cannot bid again till 15 Oct. So far I am more than satisfied with dealdash...
Date of experience: October 14, 2013
Way to go Mike! Sounds like you hit your winning limits pretty fast. We have winning limits to ensure equal chances for everyone to win. Currently bidders can win 6 items valued less than $200, and 3 items valued more than $200 per week. Thank you, Dave
This is the most idiotic site ever, I was confused when I gave my credit card information and paid 36.00 for 60 bids... read the fine print, you pay the money for bids that you bid on every 10 seconds and never win. I thought they wanted my credit card info for if I won something... I should have just thrown the 36.00 out the window... Dont do it.
Date of experience: October 26, 2013
Hi Tina, one of the reasons people love shopping with us is because they enjoy the strategy and possibility to achieve great savings. You purchased a bid pack, however don't worry. We have a 100% money back guarantee on your first bid pack purchase and a great support team to help answer any questions you may have in order to alleviate any confusion. Please get in touch! Sincerely, Dave
Love the variety and selection of auction items. Also like the different promos you do and change them often to keep things fresh. Have won more than I had to BIN. I recommend DD to my friends and family. Happy camper!
Date of experience: January 29, 2014
Simply put, I had a question with DD, so I asked it! I emailed my question, and within an hour or less, I received the answer. Very good response time. It will be worth your time to observe the action for a couple days. Get a feel for things. Read the tips and tricks, be patient. Then, jump in and have a blast and win some really nice things.
Date of experience: September 19, 2016
DD always has a live "help" chat person available, and all kinds of "how to" videos, blogs, and tips to start bidding. There's just no reason to not come and check it out. Their are always plenty of deals for all!
Date of experience: July 14, 2017
It was a decent site at first. Kind of Fair good deals and all, but just not deals I could win. Not because I was bad at penny auctions (quite the contrary), but because BIDDING BOTS are used wildly on the site. NuttersDog along with many other accounts are secretly bots that appear to be a bidder. They have no profile on allpennyauctions.com (a site that keeps track of every real bidder's bids/wins/losses/etc.) and are made to win auctions without a fight to display low prices on the site.
Recently, DealDash had the audacity to kick my account for the risk of fraud. This Puzzling event has caused me much disbelief because I had just won an item, and never had any problems. I suggest you use a different site or simply fight the urge and save your hard earned money.
Date of experience: January 28, 2014
An item I won, an outdoor Christmas decoration, was out of stock and there was a delay in getting more from the company. DealDash sent an email to let me know about the situation. This gave me time to find a replacement for the decoration. DealDash also gave me a choice of gift cards or bids in place of the item. I appreciate their quick action.
DealDash has been the best penny auction site I have tried. I would recommend it. Just remember to be patient when bidding on an item.
Date of experience: December 11, 2013
We often hear patience a key to winning success - good advice! Sorry the item went out of stock but glad to hear our team reached out to you with good replacement solutions in time.
DealDash has been a great way to get unbelievable deals on top brand electronics, kitchenware, tools and just about anything else you can imagine and I have had great fun doing it! I lost bids and lost money at first but, once I figured it out and developed successful bidding strategies I have gotten incredible deal after incredible deal! I now spend about 10% of retail price on average for my purchases and shipping is always free. Where else can you do that! Watch me bid and win as User NavySignalman. Thanks DealDash!
Date of experience: January 28, 2014
Wont be shoping with u due to bidding process im used to bid and its bought but u have to spend money on bids and the product thats almost the same as buying retail price only reason i will give all stars is for fast and productive customer service
Date of experience: November 29, 2015
I am not very patient with penny auction sites but this and Happy BidDay are pretty good and this one gives you bid prices on sale as well as free shipping. I just don't win much here except gift cards.
Date of experience: December 19, 2013
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Ken, thank you for your feedback! We always do our best to listen to our customers and prioritize what is important to them. If you need any assistance from our CS team please don't hesitate to reach out. We're always just an email or chat away. Sincerely, David