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DealDash has a rating of 4.1 stars from 4,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 3 days
Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.
I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.
Its been ok so far, however I do feel like there are bots and/or users that work for deal dash that drive up the prices.
Good site for finding good deals. The only complajnt or improvement that I would suggest is that more free bids would be offered in exchange for items won. I would bid more often on items or similar items that I'd won in the past if I knew I'd receive more of an equity of exchanging bids versus the value of the item(s) won previuosly.
Hi William. Thank you for your review! We're delighted to hear about your positive experience and we sincerely appreciate your insight about the bid exchanges. We'll certainly pass this along to the rest of the team. We're always looking for ways to enhance the experience for our users, and honest feedback like yours is vital in this regard. We look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
Am usually disappointed when new members think the best way to win is to jump in and waste bids. This is very frustrating, everyone deserves a chance to bid and have the clock count down.
Hi Marge! Thank you for your feedback. We understand your frustration with bid jumpers. To help new members understand how to bid effectively, make best use of their bids, and take advantage of the benefits of the BidBuddy, we do provide numerous tips and suggestions, which are accessible from our website or via email. However, we recognize how challenging it could be when others do not abide by the same strategies. Your honest insight will be taken into consideration as we continue to look for ways to improve the experience for all our users. If you have further feedback or need assistance, please feel free to reach out to us. We're here 24/7 to help. Happy bidding!
Tried to do the steps for free bids and had a problem doing the comment required portion. Emailed them and they gave me the free bids anyway!
It can be very frustrating when you have a hard time playing with the "big bidders" that have big banks of bids. Also challenging is overcoming the "threatening" bidders names that make you unsure of where you stand. I wonder if anyone ever reviews the names that some of your bidders use. And, the statements under their names can be disheartening. I am going to start listing some of them so I can share next time I have a chance to review.
Hi Juanita! Thank you for your review and for bringing these concerns to our attention. At DealDash, we prioritize ensuring a respectful and fair environment for our users and we regret any discomfort you've experienced due to usernames and bios you've come across. Rest assured, we have a moderation tool and compliance team that looks into this to ensure we keep our platform a friendly and enjoyable place. We would be more than happy to investigate the specific users you've taken note of, please feel free to email them to us at support@DealDash.com. We're available 24/7. Looking forward to hearing back from you!
In the several times that I have contacted Deal Dash support, they have been clear, quick, responsive, and fair. The quality of most products I've won is high and accurately described. I'm a longtime player and will continue to be.
Hi Dave! Thank you for your wonderful review! As a valued customer, your opinion is very important to us. We're happy to hear that we were able to provide products and support to your satisfaction. Happy Bidding!
I AM NOT MUCH OF A WRITER HOWEVER I CAN HONESTLY SAY I REALLY ENJOY DEALDASH. WHEN WHAT I WIN COMES IN IT IS LIKE A SURPRISE GIFT COMES IN AND THE PRODUCTS COME IN IT IS A HUGE SURPRISE JUST CAME IN. KEEP ADDING TO YOUR PRODUCT LINE.
Hi Wayne! Thank you for your wonderful review! We're delighted to hear about your positive experience and enjoyment of our products. Your feedback keeps our team motivated, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
It's a fun site to play and occasionally you win something too.
Deal Dash has great products and will back up any products sent to you, that may have an issue. I had a chair that broke in shipping and they immediately replaced it and made the return easy at no cost to me. I am happy with their platform and service. My most recent purchase is terrific. New soft and luxurious sheets for my bed. Thanks DealDash!
Hi Christine! We really appreciate your five-star review! Our team is thrilled to hear such nice feedback, thank you for taking the time to share your experience. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
I don't have a lot of time to play on-line but when I do, I like to play Deal Dash. I have won several items over the years and have had a great experience. The site is easy to understand and is very user friendly. I like the challenge and the unknown as to if you'll win or not.
I got a call from Customs saying I had to give them more info...since my computer knowledge is VERY limited (I am a senior) I did not know how to do what they wanted so they said they would have to send the item back to Dealdash...I notified you and the issue was resolved. Thank you very much.
Hi Linda! We're thrilled to receive such positive feedback, thank you kindly. We are more than happy to know that our services and support have met your expectations. Please reach out to us anytime you need. Remember, we're available 24/7. Happy Bidding!
Have been with you guys for over 12 years for a reason!
Hi Antonio! Thank you for your wonderful review! We're delighted to hear about your positive experience and we truly appreciate all your support throughout the past 12 years. Your feedback keeps our team motivated, and we look forward to continuing to serve you for more years to come! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
Some auction web sites have come and gone due to in my mind corrupt practices that were allowed. I have been bidder with deal dash since 2013, eleven years and never thought once that any shady things were happening. There are a few bidders that go wild and bid thing to high. That is to be expected some people just want to win no matter the cost. Thank you deal Dash for all my auctions that I participated in.
Hi John, thank you for your supportive feedback! It's absolutely delightful to know that you've been with DealDash for such a long time. Your trust and loyalty mean the world to us. We're committed to ensuring our platform is fair and transparent for all our users, so it's wonderful to hear that you've had consistent, positive experiences over the years. Once again, thank you for being an integral and loyal part of our community. If you ever need assistance, don't hesitate to reach out to us - we’re available 24/7. Happy bidding!
After 11 days the items I had won still indicated preparing for shipping, I was informed that it was an external vendor and the items would ship soon. I was given some free bids due to the delay.
Easy to use. Many different items... something for everyone.
Hi Stephen! Thanks for the five star review! We're so glad you were pleased with our services and items. It’s always encouraging to get such positive feedback, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need us. Happy bidding!
My overall experience with DealDash has been excellent. You could not ask for better representatives! They are very pleasant to work with if you have a problem and they always come up with a solution to make things right if need be. I would recommend them to anyone, anytime! DealDash has a lot to offer. A great variety of products that they auction off is always listed everyday. You can always find something that you want or need.
Hi Rosely, we're so thrilled to hear about your excellent experience with DealDash! Your kind words about our representatives have put a smile on our faces. We're delighted that they've been able to help and provide solutions whenever you've encountered an issue. Your recommendation is the highest compliment we could hope for! Should you require any assistance in the future, please remember we're always ready to help. Happy bidding!
This site used to be a great auction site, but lately I have noticed that even with fairly aggressive bidding there are a lot of bidders out there who are overtaking the auctions. It would be nice if management would consider a few more controls to give more folks a chance to win now and then.
Hi Jo, thank you for your feedback and your long-standing support for DealDash. We truly value your insights. We definitely understand that aggressive or frequent bidding behavior by some participants can make the experience less enjoyable for others. Rest assured, we’re continuously exploring ways to maintain fair competition and create a more enjoyable environment for all our users. If you ever need any assistance, please feel free to reach out to us! Our support team is always available 24/7. Happy bidding!
Very fun and most of the time i only use my free bids
Hi Kevin! Thanks for sharing your positive review! We're glad you're having a top-notch time. We're always here should you require any assistance. Happy bidding!
After 10 years still playing. Not as much fun as in the first 3-4 years when I won some fine gifts but we paid.60 cents for bids. Oh I could go on but I will still play. Thanks Estes Altman
Hi Estes! We really appreciate your five-star review! Our team is thrilled to hear you're enjoying your auction wins. Remember, we're available 24/7 whenever you need assistance or clarification about your bid pack purchase, as we typically have promotional bid prices everyday! Happy Bidding!
I always enjoy getting on there and looking for all the new products and items that there are to choose from. High quality items, because I have received alot and know that this is real. Legit, take a chance and play, you will not be disappointed!
Hi Jennifer, thank you for sharing your delightful experience with DealDash! We're thrilled to hear that you enjoy exploring the range of new products and items on our site. We're glad as well that you've been satisfied with the items you've received as we strive to provide only premium quality items that our customer would love! As always, if you ever need any assistance, don't hesitate to contact us - we're available 24/7. Happy bidding!
DealDash is a fast, crazy, and fun bidding website. We try to outwit our fellow bidders to hopefully win our bids. Whether or not we win, it is fun and if you do win, the items are wonderful and well made. Having free shipping makes it even better! If you need to speak to customer service, they are so nice too!
I love the bidding. I just need to up my button pushing so I can grab the goodies faster. I also like the holiday boxes, Easter Eggs, etc. Adds a new challenge that's fun. Keep up the good work!
DealDash provides great value and a great customer experience. I look forward to participating each and every day. Their customer support team is always prepared to help and is a pleasure to deal with.
Hi Michael! We can't thank you enough for your amazing review. It keeps us motivated and confident in delivering top-notch services. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!
Its to hard to bid aginst your big bid winners who have to many bids and can out bid anyone.
Most j in st auto bid a large amount so you dont have a chanse of winning a auction. You need to limit how many auctions people can bid on at one time. At times you cannot find a auction that does not have a bud pig biding on it.
Hi Sherry, we appreciate your feedback, and we understand that it can be frustrating to compete with users who place large amounts of bids. Our aim is to ensure that DealDash provides a fun and fair environment for all our users and we're sorry to hear that your experience diverged from this expectation. We will reach out to you directly to get more information as we would love to assist further and help improve your experience. Looking forward to hearing back from you!
I am pretty new to this so have not had the time or money to build up thousands and thousands of bids and cannot compete with high bidders who bid on every bid pack if there are 12 bid packs for the same amount these high bidders bid on every one of them at least once giving them the ability to come in at the last minute and bid and win I think they should all be (fist) no bidder after a certain limit making it fair for all
This way these high bidders have to have bids already placed and cannot re-enter at the last minute
I have hung in there using all my bids and getting close to winning then these high bid people come in at the last minute and stay until they win. It's really hard to win any high bid packs I have won my share but have spent every bid I had to do so
Just feel it would be fair this way and give new customers more of a chance to compete
Thank you
Hi Elane, thank you for taking the time to share your thoughts. We value your feedback tremendously as it helps us understand how we could possibly enhance the experience for users. We do have No Re-Entry auctions where bidders are not allowed to re-enter if their BidBuddy runs out after the No New Bidder limit has been reached, we will send you more information about this via email. If you have further questions or concerns, please feel free to let us know! We are always available and happy to assist. Happy bidding!
I had a nice talk with the caller who contacted me. It was a pleasure to speak with Deal Dash representee about my experience with Deal Dash. I also appreciated the refund of bids on my comforter with the refund I believe, my memory is not what it use to be. Lol
Hi Jeffrey, thank you for sharing your pleasant experience with us! We're so happy to hear that you had a good conversation with our representative and found the discussion worthwhile. Hearing positive feedback about our team truly makes our day! Should you need any further assistance or have any more queries, please feel free to contact us. We are available 24/7 and always ready to help. Thank you again for your support and Happy bidding!
All my wins were awesome. Never had a problem with delivery. Only 2-3 times in 11 years was something broke and it was immediately replaced. I am always recommending this site to everyone!
Hi Nikki, thank you for sharing your positive experience! We're absolutely delighted to hear that you've enjoyed your wins and that our delivery service has met your expectations. We're sorry for those few instances when items arrived broken, but glad to know that we were able to resolve the issues promptly. We strive to ensure every customer has a great experience, from winning an auction to receiving their item in perfect condition. Remember, our team is always here ready to assist 24/7. Happy bidding!
It was very frustrating but Dan helped me in cancelling this order and fairly.
Package arrived open and missing items. Contacted DealDash and response was very quick with options to remedy the issue. With service like this they will continue to get my business.
Hello Ernest! We can't express how grateful we are for your 5-star rating and positive feedback. We're delighted that you're happy with our customer service. Always feel free to reach out to us, we're available 24/7 whenever you need assistance. Happy Bidding!
Deal Dash has always resolved all issues quickly and satisfactorily. Your customer service is awesome.
Hi Sharon! Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
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Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Josh! Thanks for your review! We're glad to hear you're having a positive experience so far! I can assure you that DealDash does not have artificial bidders. Every participant on our platform is a real person, with no affiliation with DealDash whatsoever. If you have any further questions or concerns, please do not hesitate to reach out to us at support@dealdash.com. We're available 24/7! Have a great day!