• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user jzzarts
1 review
3 helpful votes
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August 16th, 2014
Verified purchase

I'm not used to losing... in biding i set my eyes on the time that allowed... make my bid to stay in the game... then watch the bids... at the last 2 or 3 second set high bid to take the cake... with dealdash. Maybe i don't fully understand how to bid... it's not for me... i know how bid on ebay... and how to deal automatic bidder... with you guys... its slow,,, there no way to make other bidder drop out by setting higher bids...

Thumbnail of user karenb57
1 review
0 helpful votes
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September 11th, 2013

This is great penny auction site! I have won many, many wonderful items, from gift cards to a solar powered fountain. The customer service is great and products are shipped right away and are in excellent condition.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Karen! We appreciate the feedback. Let us know if there's anything we can do to make your experience on the website even better.

Thumbnail of user lindak39
1 review
1 helpful vote
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May 31st, 2014
Verified purchase

Fun, challenging and sometimes expensive. Love the specials, discount bids and free items when the time is right. Disappointed in some of the veteran bidders who are aggressive and stomp to intimidate. Most are good people, though.

Thumbnail of user gordonh21
1 review
2 helpful votes
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December 7th, 2013

I've made a few errors in my bidding and they overcharge me once. Every penny was corrected in a very short period of time.my major mistake i accidentally purchased $355.00 worth of bids when i thought i was paying for a low price gift card. With disbelief they credited me fully. Since i'm a low bidder on inexpensive items that was great. I would have had a hard time explaining that credit card bill to my wife. Happy bidding and happy holidays to the dealdash crew.
Gordy from conn.

Thumbnail of user marilynm45
2 reviews
0 helpful votes
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August 8th, 2016
Verified purchase

I didn't realize that I was being charged $29.99 for bids when I opened an account with Deal Dash. I sent them an email explaining what had happened and I received an email stating that I would get a refund and to keep the bids to try out their web site. Very nice. Not many companies work that way. I appreciate it very much.

Thumbnail of user ruthh18
1 review
6 helpful votes
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July 6th, 2014

I really don't like this I feel that they are a joke. And as for BOT's I think that going on there. Using up bids, it pointless I want a refund if that is even possible. I guess Ill try to get through to customer service again but I'm sure I wan't get an answer. But we will see. Dont play its a joke...

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ruth, per our guarantee we have returned your bids for a second chance and provided you with a full refund. We're sorry to hear you did not enjoy your shopping experience.:(

If you would like to learn more about how it works please don't hesitate to contact us and we'll be happy to speak with you.

Thumbnail of user patriciam133
2 reviews
3 helpful votes
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July 5th, 2016
Verified purchase

Deal Dash is very fair and easy to use. The website gives you a lot of helpful tips and I would take the time to read the tips before you start bidding. I am a big fan and have been bidding since 2016. Free shipping and delivery. If you do have a problem receiving an item, their customer service is top notch. They were very helpful and sweet. I highly recommend DealDash.com.

Thumbnail of user criseanr
1 review
1 helpful vote
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December 29th, 2012

I love deal dash, Although it is very addicting Lol. The products and prices are great I even made my brother sign up and now he's hooked! We have won tons of bids and have only been on the site maybe 3 months.

Thumbnail of user shawnar1
1 review
3 helpful votes
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November 13th, 2012

This site promised if you don't win you get your first bid pack back. Thats great except theres no way to get a hold of anyone! I sent 3 emails over the last week and called and NO response. WHAT A SCAM... I feel like I was robbed of my money and don't know if theres even anything I can do to get it back! :(

Thumbnail of user vigneshb
1 review
1 helpful vote
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December 25th, 2016
Verified purchase

One of the best honest auction site I ever used, very transparent in transactions, fast and very helply customer support and all the above daily free bids. And as usual friendly advice play for fun and don't be too addictive. Happy bidding :)

Thumbnail of user paulp34
1 review
0 helpful votes
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December 3rd, 2012

Having a good time on dealdash! Came over from happybidday which really stinks.
I've won a few items and enjoy doing the bidding. Unlike happybidday, dealdash is really fair and honest. Happybidday likes to let your last bid let everyone know your about to win so that can jump on your bid and then it takes another 200 bids or more to win the product. Thanks dealdash for being honest!

Thumbnail of user donaldw23
1 review
1 helpful vote
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April 27th, 2014
Verified purchase

This is without a drought the best for the on-line bidding sites. The service is excellent. Whenever I have had a problem, and that has been very few and minor, the staff has been prompt to get with me and solve my issues. I have even spoke to them on the phone on occasion and they were very helpful and I could understand their explanations. If you know what I mean? At-any-rate this is a fun site all seems fair I haven't heard of any shilling or plants. I have stopped using two other UN-NAMED sites I found using tricks to bump the bids up,,,,, soooo keep it clean kids and I will join in from time to time when I a extra scratch or feel lucky,

Thumbnail of user barbl2
1 review
3 helpful votes
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December 12th, 2013

Hi,
I have been a bidder now for over a year! In order to be successful, you need to bid on only the auctions you really want and willing to buy if you don't win. You will then not lose your bids and reuse them. I also love the extra bids you earn with the timer. There is lots of competition, but I have won some great deals that keep me coming back. I am not a big gambler and not willing to lose money, Deal Dash is the way to go, have fun, win some and lose some... Free Shipping, Excellent customer service too!

Thumbnail of user pattis165
1 review
2 helpful votes
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January 21st, 2020

Dealdash is a WINNER. I love bidding and winning the top quality items they offer on Dealdash. I have won beautiful items for my home. I just won a lovely piece of jewelry. And I am not that great at bidding. I am what you would call average. Their shipping is super fast. I can hardly wait for my next win. Highly recommend. It's super FUN.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Patti
I hope you are having a wonderful day

Thumbnail of user karenl132
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

Deal Dash is an awesome auction site! Though very addicting, I have had no trouble at all. Any problems I may have ran across, are quickly handle by there excellent staff. Looking to join a penny auction site? This is definitely the one!

Thumbnail of user kianac2
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I have had nothing but great experience with Deal Dash. There has been only one problem, where I was sent a wickless candle and Deal Dash replaced immediately! I'm having a wonderful time trying to win just one more thing. Thanks for everything!

Thumbnail of user marionk11
2 reviews
1 helpful vote
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January 28th, 2014
Verified purchase

I like your site. I have won many nice gifts. Currently there has not been a good deal. People tend to bid high. The last couple of things that I won, I had bid too much but I did to preserve my bids. I have watched 2 or 3 people drop out of the same time, suspect.

Thumbnail of user davids3081
1 review
8 helpful votes
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December 28th, 2019

Several times, customers win merchandise for only a few pennies. But if you check out the bidding history, on specific items, you will find out that a majority of the time, the amount of money a winning customer has spent on their bids amounts to more than the price they are paying to win a particular item.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi David,
Thanks for getting in touch!

I am truly sorry for any confusion here with DealDash.

We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!

With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.

It seems there is no active DealDash account associated with David S within our system.

We have sent you a message through Site Jabber right away to get some further information from you.

To help us locate your account, please send us any of the following, if applicable:

• Alternative email addresses
• Your PayPal email address
• Last 4 digits of credit/debit card
• Order receipt/invoice numbers

In the meantime, if you see this comment first please feel free to contact us at:

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

We look forward to speaking to you soon and getting this resolved right away.

Thumbnail of user barbarah12
1 review
2 helpful votes
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February 14th, 2014
Verified purchase

Dealdash new policy has allowed the site to be taken over by a few very wealthy
Bidders. As a result wins are predictable and it is not much fun any more. I have
Been on the site for 6 years and have done very well, but am reducing my use as a
Result of the new policy.

Thumbnail of user barbaras19
1 review
16 helpful votes
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November 5th, 2011

I have successfully used other sites... even won an ipad on qbids so I joined this site. I could not win anything. Deciding to use up the credits I had, I decided to bid on a $25 cheesecake factory gift card. Just wanted to use up my 300 credits and get something for my money. I bid 105 credits before realizing I was bidding against a computer bot, not a person. Who would spend $50 for a $25 gift certificate. Also her description of herself was very strange and did not sound real. I do intend to report them to the FCC or to whomever oversees internet fraud. I will call my congrssman tomorrow. BUYER BEWARE!

Thumbnail of user sukons
1 review
0 helpful votes
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September 30th, 2013

This site has a very nice list of product offerings. I've won a lot of products at huge discounts. The customer services is responsive and very helpful. The payment and check out service is easy to use. Shipping and tracking numbers are automatically generated. This is my favorite online penny auction site.

Thumbnail of user davido9
DealDash -. – DealDash Rep

So nice to hear we're your favorite penny auction site, thank you!

Thumbnail of user daniellec75
1 review
1 helpful vote
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January 26th, 2017
Verified purchase

I'm new so not so sure of it. All I know is u should have a end of auction time limit also. It's kinda hard to win most things so my only suggestion is for it to be a little bit easier to actually get some of ur products u bid on

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Danielle. Sorry to hear you didn´t win as many items as you were expecting. Most customers win with their first bid pack. If you don´t, we will put the bids back in your account for a second chance.

I can also give you some advice on how to bid in order to place your bids efficiently and maximize your wins.

Would you like to learn more? Please get in touch. My email address is adrian@dealdash.com

Thumbnail of user claires22
1 review
0 helpful votes
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February 1st, 2017

Lots of fun but addictive! Deal Dash is a wonderful way to get good deals but you have to have restraint and will power. You also have to have the ability to keep track of how much you spend on bids not only how much the item actually costs. It can add up quickly! In addition it helps to have a positive attitude and positive expectation for winning. And just know that there will always be people out there who are going to bid until they win causing a bidding war. Don't get caught into that! So if you keep your head on straight it can be a lot of fun and you can get some really good deals.

Thumbnail of user scottb62
1 review
3 helpful votes
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November 18th, 2013

I've been using DealDash.com since November 2010. What initially drew me to the site was the buy it now option. Whenever you bid on an item and lose the auction you can still "Buy It Now" and DealDash will give you all your bids back! I've received every item I've won or BIN'd and I've even found that on occasion the pricing beats Amazon! Their "No Jumper" auctions are really cool too because this means that only people that have been in the first $5 are eligible to bid after the auction goes past $5. That keeps new people from coming in and "jumping" you. There are a lot of Penny auction sites out there. Many have bots to run up the auction price. These tactics tend to give penny auctions a bad name. I've not seen this tactic at DealDash. I look for this kind of thing too! They are a fair and reputably site and I'd recommend them to anyone looking to give penny auctions a go.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Scott for sharing the good tips of advice for bidding on our site.

Thumbnail of user judec12
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

Best customer service ever. Best user friendly website. So much fun... until it became overpopulated. Now auctions go on for a full day and sometimes days and you can lose hundreds of dollars on each item. Bidding for bids has become even more competitive, and when you lose you're out more bids with nothing tangible ever in sight! So there are some problems, but overall a great company with a great idea. Let me know when you've figured out the traffic. Until then i'm posting all bids today on items and when i'm out i'm out. Thank you dealdash for the respect to your customers it's a rare thing today!

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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