• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user maries23
3 reviews
2 helpful votes
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December 21st, 2012

I spent nearly $400 and had no product or response from Customer Service. I placed bids and orders between November 18 and 26, with delivery promised by December 12-18.

My e-mail messages to Customer Service were unanswered and the telephone number has a recording saying to e-mail them.

Happily, I received EVERYTHING today, December 21. They came through before Christmas with all my gift cards. I am SO relieved.

I relied on positive reviews but now this company is being reviewed badly due to lack of item receipt. Unfortunately, I am not alone.

Thumbnail of user maryo14
1 review
1 helpful vote
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August 10th, 2013

I registered to the site, and the only way to get a real idea of how it worked was to purchase a bid package. I purchased the least amount, which was 200 bids@. 17 a bid for a total expense of $34. It is a total sham... please avoid... for instance, before you purchase, just look at the bidding home page, and do the math, bids go up incrementally at one cent in purchase price for each bid. Why do you think that is, it's because with every bid (at 17 cents each) represents enormous revenue to this company. Think about it, if the current bid shows a price of $46.00, that means $4,600 bids were placed so far, at a price paid to the company of $782 just in bids, plus the $46.00 purchase price, so $828 total to the company for probably a $100 item! DO YOUR MATH people, and AVOID THIS! At least on Ebay, you don't spend any money unless you won the bid on the item you want. You are not caught up in the clicking away 17 cents every ten seconds!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mary, did you know DD has a 100% money back guarantee on your first purchase? This allows anyone to try the site completely risk free. Our customer support team is also ready to help answer any questions about how the site works to ensure complete understanding. Additionally, anyone that does not win the auction can just buy the item at its regular retail price and get back all the bids used in the auction free. Please let me know your username and I'll be happy to personally reach out to you and assist further and ensure you receive your refund as you are not satisfied. Sincerely, David

Thumbnail of user philipp36
1 review
2 helpful votes
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November 14th, 2013

Compared to quibids DealDash is better in that the cost of bids are less, and if you don't win you can buy the item and get your bids back. BUT they have changed over the years the items they offer are very expensive, some times as much a double what you can buy them for on line and what they offer now are not things that most people, in my opinion, are looking for.

Thumbnail of user perrys16
1 review
1 helpful vote
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May 9th, 2014
Verified purchase

Customer support was straight forward and honest. I just cannot justify a 60 cent bid cost when the bid price jumps only 1 cent at a time. Example: I win an item for a bid of $1.00. There were only two bidders on this auction. I therefore had a total of 50 bids x 60 cents per bid means this auction actually cost me $31.00. $30.00 for bids plus the $1.00 for winning the bid.

Thumbnail of user beag10
1 review
9 helpful votes
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August 14th, 2017

They advertise fair bidding. There is nothing fair about this site. If you can afford to buy thousands of bids you can win but if not forget it. They have certain bidders that bid on everything and just don't quit so you don't stand a chance. I have won some things on this site but have lost way more.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Bea. Please note that all bidders are real people, and we get proactively audited to ensure that there are no bots, shill bidders, or employees in the auctions. Sorry to hear you didn't win as much as you were expecting. I'd like to remind you that we have the Buy it Now option. If you don't win an auction, you can buy the item for its normal price and get all the bids you used in the auction back to your account. If you have any questions, please feel free to contact our 24/7 toll free number: 855 455 3325

Thumbnail of user karenl44
1 review
2 helpful votes
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August 18th, 2014

I have been relatively happy with Deal Dash with a few exceptions. I have won several nice items. However, in 2012 I won some perfume and never received it. They say it was delivered to my address but yet, I never saw it. Over the past few months, I purchased 3 $50 babies r us gift cards with buy it now and won 1 auction for a babies r us $50 card. Yesterday I tried using them and there is zero balance on them, I had never even scratched the pins until trying to place the order. So happy I saw it when I did as I had planned to buy more bids tonight to bid on items coming up. Awaiting a reply from customer service.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Karen, I see you're in communication with our customer service team and this issue is being resolved for you. We apologize for the inconvenience and hope to have new cards delivered to you soon. Thank you for your patience and understanding.

Thumbnail of user robins38
2 reviews
1 helpful vote
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May 2nd, 2013

I started Deal Dash in November of 2011. Not only is it fun, a lot better than player solitare. You get the chance to win huge things. You buy bids in packages, and they are almost always on sale. You pick what you want to bid on you can bid one at a time or you can put your bids in a bid buddy if you are busy and can't watch the screen. I have won iPad Retinas, telescopes, tvs, Galaxy tablets, pub stools, etc. It's the thrill of it that is so fun on me.

Thumbnail of user kaye28
1 review
1 helpful vote
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April 9th, 2014
Verified purchase

I was questioning why I couldn't see my bids when there was less than 10 seconds on the clock.
I received an email from Andrew explaining what I was doing incorrectly. He made some suggestions and tips on the bidding process. Then placed 60 bids into my account to try again,
I am a retired customer service representative for the largest shipping company in the United States and I am familiar with most of the issues that occur in the field.
Andrew was courteous and took care of my issue in a timely manner.
Kudos Andrew!

Thumbnail of user janieo1
1 review
0 helpful votes
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February 24th, 2015
Verified purchase

I am new to your site, and somehow made a big error when I applied for what I thought would cost $30. When I explained my error, very quickly the problem was resolved. Thank you for such great service. Janie

Service
Thumbnail of user debbiem22
2 reviews
1 helpful vote
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January 29th, 2014
Verified purchase

I never thought I could win items so easily. My first time I won a registered Baseball for a penny. Very nicely packaged in a see thru case. Of course you could take it out and look at it. My grandson loves it. He keeps it on his shelf.

Tip for consumers:
You won't be sorry! Great site and lots of fun.

Thumbnail of user bryantu
1 review
11 helpful votes
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July 2nd, 2016

I signed up just so I could check the site out a bit. And they automatically took out 70.00 I don't know why I never selected that package and I didn't want it. They stole my money then when I noticed and called them I had to speak to 3 different people just to get a refund. And everyone gave me different answers and I still shave the got my money back. I'm only 19 with limited money and that took the rest of my bill money for the week. Very bad hustle scam. I hope this site becomes shut down

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Bryant. I am sorry to hear about your experience with us. I hope that you have received your refund. If you need anything else, I'll give you my personal email so you can contact me personally: adrian@dealdash.com

I look forward to hearing from you and helping out the best I can.

Best,

Adrian
Community Manager

Thumbnail of user elizabethf20
1 review
0 helpful votes
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January 28th, 2014
Verified purchase

I have found several good items but with not much luck in winning them. Ijust went ahead and purchased the items. It saved me a lot of time before
Christmas as I did not have to go out and look for anything.

Thumbnail of user julief21
1 review
1 helpful vote
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May 10th, 2014
Verified purchase

Not long after I lost my mom to cancer, I attempted to deal with DealDash and in my confusion misunderstood the terms of buying bid pacs. I wrote to customer service and received very fast response and was quite pleased with the outcome. With customer service like this, I have no doubt you will continue to be one of the top auction sites due to your incredible virtue and good relations in that area. My hat's off to you. I am a very satisfied customer.

Thumbnail of user markr66
1 review
2 helpful votes
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December 19th, 2013

ALL penny auctions are scam. I spend $80 on bidding. And got nothing. This was cruse vacation to Bermudas. They do not send You anything. When I call. You must go on sum websides to claim prize. No ticket no voucher YOU WON ZERO. I see now ads on TV. Showing actors who telling everybody like they won computer for $10. Mixer worth $350 for $10. This is all lie. Big lie. And will take You all day to bid item. You must stay home and do not work. Im suprise nobody shut down this auctions. Try to bid. A penny every time You bid will take You forever. And nobody ever won something worth $300 for $10. Why because people bid until item get to original price. Better go to the store. Have bad experience. STAY AWAY. SCAM.

Thumbnail of user steved995
1 review
1 helpful vote
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October 29th, 2020
Verified purchase

These men and women are the nicest most caring group of professionals I have ever had the privilege of making my bidding experience easy and great they are a great team to take care of any issue you may have 5stars is to low for this bunch I can't thank them enough there fantastic like a family they really do care that matters thanks guys.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Steve,

Thank you so much for your positive feedback and for taking the time to post this review.

Our Happiness Team is incredibly passionate, and we are very humbled to receive your kind words and accolades. Thank you as well for being part of the DealDash community!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Hope you have the best day!

Thumbnail of user sharons44
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

This auction site is great! I have never had a bad experience. The Deal Dash people are so nice and will go to all lengths to help you out. I have saved hundreds of dollars on so many things. I'm never leaving Deal Dash for any other auction site!

Thumbnail of user danielb187
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I have won items for just a penny. Amazing and fun. I seen the television ad on Deal Dash and it's true about the being the fair and honest bidding site. Deal Dash often sends me sale opportunities to get in on the action which is nice to have when I'm looking to try a win a bid or two. :)

Thumbnail of user staceyt19
1 review
4 helpful votes
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October 6th, 2017

I have been on DealDash since March of this year and I have won some amazing items. Once you learn to not bid on the items that several regulars that I like to refer to as Hogs, because they literally hog everything, then you will see that you have a fair and honest shot at winning. The shipping is always free and the customer service is excellent. Once you see the fireworks for the 1st time you'll be immediately hooked! Happy Bidding

Thumbnail of user rebelst
1 review
0 helpful votes
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November 1st, 2016
Verified purchase

DealDash is not unlike playing slots at the casino or buying a Lotto scratch-off. You have to be willing to spend the money and ok with losing. It's a lot of fun and even offers tips and tricks on websites as well as a FB site. It does take patience and practice and winning is a lot of fun! Customer service, of course, is top notch. Very courteous and professional. I would recommend this site for fun.

Thumbnail of user francesd3
1 review
1 helpful vote
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June 25th, 2010

Swoopo might not be illegal but it's a scam designed to trick people into thinking they'll get a deal. Swoopo is basically just gambling. So if you really want a deal wait for a sale on Amazon or find something used on eBay. DO NOT get suckered into buying bids on Swoopo. You'll waste your hard earned money and time. Like me.

Thumbnail of user adelm29
1 review
21 helpful votes
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May 16th, 2020

It's not what they show you on television AD, you would have spent a couple of hundreds of dollars before you win anything and then you will give up after all the money and time and you get nothing in return. 2 hours later I get emails saying the this item is sold for a lot higher than I left it, it would've cost me a lot more money to even win anything. So the bottom line is not true and it will cost you more than think.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Adel,

Thank you for your review, we’re sad to hear you feel this way.

As a penny auction website, DealDash is unlike other auction sites that you may be used to.

While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.

On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.

As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.

Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user steveb78
1 review
2 helpful votes
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February 27th, 2014
Verified purchase

It was very rewarding for about six months, but it now appears impossible
To win a single item. I wasted over 1200 bids not to win a 800 bid package. I
Think I will lay-off bidding for a while. Congrats on having so many new
Customers.

Thumbnail of user austins32
1 review
0 helpful votes
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April 11th, 2017

Thank you my question was answered fast and to the point thank you and i hope I will win a bid some day on deal dash i sure like what is offered and from what I can see some of the deals offered are way below the price in stores and also offer free shipping a very added bonus when purchasing a product on line

Thumbnail of user jeoffh
1 review
1 helpful vote
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July 6th, 2016
Verified purchase

It has always been a bit frustrating because I am not always able to stay online batter does our hit the wrong button but by the time i get back online the play is over. Not tired fault just the way out goes.

Thumbnail of user susand132
2 reviews
0 helpful votes
  • Send Message
July 5th, 2016
Verified purchase

When I first signed onto Deal Dash I won 4 items which I received quickly.
I was able to use them as gifts for others which was fantastic for me.
It is fun and there is a nice variety of items which you can bid on each day.
If you ever have a problem the support team help you resolve it.
I love Deal Dash.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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