• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user larryu2
3 reviews
2 helpful votes
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February 12th, 2014
Verified purchase

Great site! Dealdash delivers everything they promise. Usual for these days. I have won several nice items, plus saved money to boot!

The best thing I like & appreciate about Dealdash is they are quick and very fair in helping and resolving any an all problems that you might have...

I can honestly say (an I am not being paid to say these things) an indorse Dealdash to anyone!

Thank you

Thumbnail of user mariap38
1 review
1 helpful vote
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May 19th, 2014
Verified purchase

I saw a commercial for DealDash and I read about it on their website. It peaked my interest so I signed up. For me personally it is a little more intense than I thought. I gratefully took advantage of the 100% satisfaction guarantee and requested a refund. The response was amazingly quick. They are a stand up company.

Thumbnail of user debras24
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

I'm taking a break from DealDash for a while. All auctions I participated in I was unsuccessful in getting a deal. People ran the price up to the BIN price or higher. Why waste time bidding all day to then pay full price. It is not worth the effort. I have wasted a lot of time and money.

Thumbnail of user normd13
1 review
14 helpful votes
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September 11th, 2019

Having been a member/sucker since Dec. 2016 it came to my attention there are 30 or so players who win 98% of ALL the "high end" merchandise. (I question there pricing) As mentioned by others they seem to have Unlimited Bids, hence you haven't got a prayer of winning those items. Many items are marked as"1" meaning you can only win the item once, that is a FARCE. The 98%ers I mentioned win these items numerous times, generally with at least 6 months between wins. I contacted DD about this & was told they were winning same item but NOT from auctions marked as "1". BULL!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Norm,

My name is James, and I am writing on behalf of DealDash’s Customer Support Team.

First off, I want to thank you for sharing your feedback. I will make sure your message gets shared with the rest of our Team. It’s feedback like yours that have helped us introduce features such as a limit of 50 auctions wins per week, When this was launched we then saw the number of unique auction winners increase by ~30%.

DealDash has two types of auctions: one-per-user auction types and one-per-30 days auction types. These auction types have different and separate winning limits so users are allowed to participate and potentially win both auctions according to their individual winning limits in the same 30 day period. And with that said, we’re also adding more One Per User auctions based on customer feedback like yours.

Improving and making DealDash even better is an ongoing mission, and if you have any further ideas on how we could make the auctions on DealDash more fun and exciting for everyone our Customer Support Team is available just one click away - 24/7!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thank you once again for your time, and have a great day!

Thumbnail of user paulb372
1 review
7 helpful votes
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September 11th, 2017

I responded to a promotion that Dealdash was offering. The deal was, if I installed the Dealdash app on my phone and purchased one bid pack they would give me almost 5000 gems. I fulfilled my part of the deal and never got my gems. All I continue to get, is computer generated emails saying they will resolve the problem. They have no intention of doing that. They are scammers.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Paul. I am very sorry to hear about the misunderstanding. I'd like to look into it myself and make sure your issue is resolved. Can you send me an email with your user name so I can take a look at your account? My personal email is adrian@dealdash.com

Thumbnail of user jamesd70
1 review
1 helpful vote
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March 9th, 2013

DealDash is the best penny auction site, hands down! The frequent promotional pricing of the bids makes it affordable to play and win. And, if you don't win, Buy it Now with all bids back and Free Shipping helps you to at least break even on the item you choose. I have received all items won or purchased through Buy it Now. Any issues that have been brought to the attention of customer service have been remedied quickly. I am a big fan of the site.

Thumbnail of user dianec90
1 review
3 helpful votes
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February 25th, 2017

DealDash can be fun if you're either rich or bidding on small-dollar items. And they have $3.00 and $5.00 no jumper limits on items. But the developers need to do something about keeping people from jumping into an auction after 3 or 4 people have legitmately used either Bid Buddies or their eyeballs to tract and bid on an auction for hours or even days. Of course, it should pay off for someone to religiously watch an item and get into the auction when it's down to a couple of people but, if those 2 or 3 folks have been bidding on an item for a long time and invested time and bids (read "money") into it, it's just not right for someone to pop in there at the last minute and win the item. I've gotten so tired of this happening that I'm not using the site anymore. It is too disappointing and frustrating.

Thumbnail of user suek11
1 review
2 helpful votes
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August 15th, 2014
Verified purchase

I was very happy to win a $320 kayak for approx $115 (including bids). However when the June 24 delivery date came and went with no kayak, I contacted customer support. Upon further checking they discovered that the vendor they used did not have any more kayaks left for the rest of the Summer. While that was not Deal Dash's fault, I feel that they should have been made aware of that, especially since the same kayak was up for auction about 10 days after mine. Deal Dash did offer me a $350 gift card in exchange, however what I REALLY wanted was the kayak.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sue, I'm so sorry to hear your kayak was no longer in stock. I do hope you'll be able to find one with the gift card you received.

Thumbnail of user anns35
2 reviews
0 helpful votes
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February 19th, 2014
Verified purchase

I LOVE DealDash! I don't really win a lot, but it's fun and sort of relaxing all at the same time. I like the Buy it Now feature for sure. I just received a wonderful TV today through BIN... and getting the bids back is like icing on the cake. It's easy to get addicted... but I still love it!

Thumbnail of user donaldg15
1 review
1 helpful vote
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November 21st, 2014
Verified purchase

Being new to this type of site, I was completely lost. When I got in trouble they did help my plight. This is more for the pc than the smartphone, take heed. Overall they did tell me what I needed at the time. They were kind, an truly direct. Just shy of warm. So,
I'm going back for more deals, knowing they are lookong out for me if needed. Got to dash, see you there.

Thumbnail of user bonniew14
1 review
1 helpful vote
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March 10th, 2013

I am really happy to post what I think of deal dash because I can do this from the heart. I have found this site to be very honest. And the opportunity is there for everyone to get a really good deal. The variety of items to bid is way beyond anything that other auctions have to offer. And free shipping works always. Dealdash is my favorite site!

Thumbnail of user monih
2 reviews
0 helpful votes
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November 27th, 2012

I'm relatively new to DealDash, having learned about it from a friend. And while I've not yet won anything, I did make a huge mistake in making a deposit/buying bids on my account. DealDash has customer service that is second-to-none! They handled MY mistake in a very proficient and professional way. Extremely honest and very helpful. Walked me through what is probably a very simple task (I'm so not technically inclined), showed me a great deal of patience and respect and, BEST OF ALL, actually fixed the mistake I made with a bonus in my favor. I couldn't be more pleased. They've earned my business! Thank you DealDash for being the very best!

Thumbnail of user denisef22
1 review
0 helpful votes
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March 3rd, 2016
Verified purchase

I found in reading that DealDash is only for US users I am Canadian. I contacted the live chat line to see what I should do and was immediately helped and refunded my initial cost. It is too bad DealDash is not available in Canada as well, great site. Thank you for you excellent customer service.

Thumbnail of user kevinm132
1 review
18 helpful votes
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August 30th, 2015

This thing is rigged like the lottery. One person may win the bid at a fair price - all of the rest spent money to lose. My guess is that they are in fact selling goods for 10X the win bid as every loser fritters away bids they bought. Can't believe the high ratings - guess a lot of people flunked math in grade school.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kevin,

Thanks for writing and sorry that your experience has not been positive. Please note that all of the items we offer have a fair Buy it Now retail price. If you lose the auction, you can still buy the item at the Buy it Now price and get the bids back. We always recommend our users to do the math, keep to a budget and bid only on items they really want.

If you follow these guidelines, the Buy it Now removes any risk of bidding and leads to an overall better experience of using the site based on the customer data we've gathered since our February 2009 launch.

I hope this helps. Please write back if you have more questions.

Thumbnail of user frayert
2 reviews
1 helpful vote
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August 9th, 2016
Verified purchase

I made a mistake and it told me I had placed an order which I was only updating some info. I immediately sent a message to customer service and within 10 minutes they had taken care of my goof up. They get an A plus plus. Most companies have bad customer service today and this is a nice change. Thanks for taking care of this matter.

Thumbnail of user vickies4
1 review
1 helpful vote
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March 18th, 2015
Verified purchase

I would just like to say I really appreciate the quick, friendly and supportive response to my refund request from the Deal Dash website. I honestly expected a negative response and a shut down. DealDash will be successful business maintaining the level of customer support that was shown me. I just wanted to take this opportunity to let others know this web business is trustworthy.
Thank you!
Vickie

Thumbnail of user kathryns14
3 reviews
10 helpful votes
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October 13th, 2014

Not fair! I was bidding and some bids just disappeared, then I tried to buy more and it would go through but it still said my bids were 0. I contacted them and received no response. I decided to give them the benefit of the doubt and tried to contact them again. Still no response. I was bidding on 2 items and they went to someone else right away because the bids I bought would not show up. It is only fun while it was fair, now in feel cheated.

Tip for consumers:
Watch out that you don't end up buying bids that don't show up.

Service
Value
Shipping
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kathryn, I'm sorry to hear about this. According to our records we did not receive any payment which is why bids were not added to your account. I see our customer service agents have replied back to both of your messages within 24 hours of receiving them and even added complimentary bids to your account to help make up for the confusion.

Thumbnail of user margaretp17
1 review
1 helpful vote
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December 31st, 2013

My experience with DealDash has been fabulous. I'm treated like a Queen. My questions are answered promptly and courteously. You feel great when you're a winner and DealDash gives you so many auctions to win and feel good about it. It's important to start out with enogh bids to win small and then go up the ladder. The commercials on TV are true. You can win often just what you want. I love DealDash. It cheers me up on dark days. Huge kudos for DealDash!

Thumbnail of user darcys2
1 review
1 helpful vote
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February 26th, 2013

Deal dash is an incredible site! I have had such a great experience and won some awesome items at unbelievable prices. I love the free shipping and have been impressed with their outstanding customer service. I love Deal Dash and recommend it to anyone who likes great deals!

Thumbnail of user theresad7
1 review
0 helpful votes
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March 19th, 2014
Verified purchase

Deal dash is a great web site, but if you are like me i put things away for birthdays and special holidays and give a lot to charity imagine my dismay when i gave my grandson a remote jeep for his birthday and it had two little metal pieces missing in the battery department and it would not work i had to end up going out and buy him another one from the store. When i contacted deal dash they gave me bids but made a big deal about how long i had the item see i assume everything is new and not defective, so now have to take everything out of boxes to make sure they work and try to pack them back in. Not real fun to do but all you have to do is get burned or imbarrased one time and it changes things. So check all items.

Thumbnail of user monah8
1 review
7 helpful votes
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February 23rd, 2017

I think it is a rip off. Do not waste you money. I think they have fake bidding set up. Just my opinion but I fell for it for awhile until I figured out I wasnt getting anything cheap just a few $5 or $10 dollar gift cards.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mona. All bidders on DealDash are real. No shills, bidding by employees, or bots. We get proactively audited by Ernst & Young to certify this. If you want to see the results of the audit, please email me and I´ll be happy to send them to you. My personal email is adrian@dealdash.com

I´m sorry to hear that you didn´t win the auction for the massage chair. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hope this helps. If you have any further concerns, we´re here to assist.

Thanks,
Adrian

Thumbnail of user samanthac41
1 review
0 helpful votes
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September 3rd, 2015
Verified purchase

I accidentally purchased a bid pack. I contacted the DealDash customer service via electronic message on their website requesting a refund and within 15 to 20 minutes they got back to me and had already processed my refund. They also gave me some complimentary bids. Great customer service!

Thumbnail of user markl86
32 reviews
97 helpful votes
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March 14th, 2018

So you log into dealdash and they decide what you can and can not bid on. For instance if you got 100 bids and went in they will let you win something trivial like a 10 dollar gift card to Burger King or something that costs them nothing to give away. That way you can't say you got scammed because they will claim you won an item, even though you can not really win the bigger items you want to. So then you buy more bids hopeful to bid on bigger things, but someone will always outbid you because they have computer systems set up to auto bid. I personally think they are fake bidders to drive prices up so the average consumer will pay big money for low cost merchandise. DealDash is a for profit company, they won't take a loss on anything so remember that if you decide to give away your money.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mark,

Thanks for your review, I'm sorry to hear that there's been a misunderstanding. I'd be happy to explain how our beginner auctions work.

When a user signs up, they'll be able to see beginner auctions. These auctions can't be accessed by more experienced users. Beginner auctions can enter these auctions in order to familiarize with how DealDash works before stepping up against tougher competition. Each new bidder is allowed to win a maximum of 4 beginner auctions, and won't be able to see any more after that.

I can assure you that there are no fake bidders on DealDash. Every bidder is a real person, and we get proactively audited in order to prove so.

Hope this helps.

Please let me know if you need anything else. I'll be happy to help.

Have a great day.

Best,

Adrian
DealDash Support

Thumbnail of user janethg
2 reviews
0 helpful votes
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November 5th, 2013

Deal Dash is a great way to spend some idle time. If you are not careful it can become very addicting. You can win some really nice items but you must learn to play by first observing how others play. I did a lot of homework before I actually starting betting so I would have a better chance of winning.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good advice Janeth, thank you for sharing!

Thumbnail of user gustavs5
3 reviews
5 helpful votes
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October 23rd, 2013

DealDash is a penny auction site that I have found to be the best on the Internet. Great customer service, great variety of auction items and a good network of members. The site is easy to use and fast to learn. They have great privacy options in place, which I very much like for my safety on the Internet that is very important to me and most others. I suggest that you find your way to DealDash.com and start getting some great deals at great prices.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Gus. Security and Privacy are very important and something we take very seriously. The site is McAfee Secure, VeriSign Trusted and your personal information is never shared. Sincerely, Dave

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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