• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user shannong43
2 reviews
3 helpful votes
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September 4th, 2017

I discovered DealDash around 6 months ago and I am SO GLAD I did! I quickly figured out how to bid on the auctions and was winning in no time! I have contacted Customer Support on more than one occasion and have been treated promptly with nothing but respect. They have the best customer support of any site online!
Most people that say this site is a scam does not take the time to learn how to bid. If you want to join, buy a bid pack and watch some of the auctions prior to placing your first bid. Also, use bidbuddy so you do not waste bids.
I would give DealDash 10 stars if I could! A+ in every way!

Thumbnail of user davidb731
2 reviews
0 helpful votes
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July 17th, 2017

To all the people complaining that they never win. Winning is not easy, but it takes some luck and patients. You also need to have deep pockets sometimes if you want to win a high priced item. I have won at least 30 items on this site, sometimes you get lucky and sometimes you need to spend some money and stick it out for many hours. If you think you are going to go on this site and drop 7 dollars for 50 to 60 bids and win a tv or a camera you are sadly mistaken. Good Luck to all.

Thumbnail of user andyo12
1 review
11 helpful votes
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February 16th, 2016

Tried to win a couple gifts over the last 2 months. Maybe I have no luck but when you see how much previous winners paid ya think ok I have a chance. To many of the auctions I tried went for r or the times the amount of previous winners. I also know the previous winners numbers don't jive because they change every couple of hours. I'm done. Good luck

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Andy. You’ll be happy to know that if you do not win anything with your first bid pack (as advertised, first bid pack only), DealDash will put those bids back into your account so you can try again, we call this our Winning Guarantee. Could you send me an email to adrian@dealdash.com with your user name so I can take a look at your account? Thanks!

Thumbnail of user kennethf5
1 review
0 helpful votes
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September 13th, 2013

I have a great time using Deal Dash and have won 25 items in the past 19 days. Most folks that have a bad experience simply don't understand how to use the site. You should only bid on things that your willing to buy anyway, that way if you lose then you simply use the Buy It Now feature and you'll get all your bids back to try for something else. Since shipping is free, if you use this strategy then its a win win situation. You get the item you wanted and the bids to try again. And if you win, then you've gotten a great deal on something you wanted anyway. Just be patient and watch a few before you start and it will all become clear how to play. Just don't go straight for that big screen TV with no experience and a few hundred bids and expect to win it big.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kenneth, great bidding advice... "You should only bid on things that your willing to buy anyway, that way if you lose then you simply use the Buy It Now feature and you'll get all your bids back to try for something else. Since shipping is free, if you use this strategy then its a win win situation. You get the item you wanted and the bids to try again. And if you win, then you've gotten a great deal on something you wanted anyway." - Thank you for sharing. Sincerely, Dave

Thumbnail of user michaelh5173
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Maintaining control with my bids and strategically bidding, I have paid next to nothing for several key items that I use on an everyday basis. Although bidding on everything and anything with tons of bids can be fun, too.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your great review Michael and the great tips you have shared, Happy Bidding!

Thumbnail of user mikeb287
1 review
0 helpful votes
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August 6th, 2016
Verified purchase

I emailed dealdash with a general question; not even a problem issue. I expected an answer the next day. I received a response email in under 30 minutes, with my question fully answered... and then some. I'm very impressed.

Thumbnail of user maryd57
1 review
1 helpful vote
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January 22nd, 2014

I have never had a negative experience on DealDash. Saying it is an honest company/site just doesn't seem to say enough! Great opportunity for deals, Quick and free shipping. An opportunity to earn free bids, and to buy what you bid on an didn't win.

Thumbnail of user royb46
1 review
9 helpful votes
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December 4th, 2015
Verified purchase

I was new to this type of bidding site. I made a deposit and attempted to get into the swing of things but honestly I found the process to be a bit boring and I also felt as if I was a rookie amongst a bunch of pros. The thought of actually being able to acquire something such as MacBook for under $40 bucks sounds very interesting but the actuality of that happening are slim to none in my book especially when you have "PROS" who have thousands invested into there accounts that they have set to automatically place bids up to $100 below the actual retail price. I mean if one could get a $ 1400 item for $1100 that is still a great deal. But to the average Joe hoping to get lucky and grab the steal of a lifetime $1100 hurts just as bad as $1400.

Thumbnail of user harryannep
1 review
3 helpful votes
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January 26th, 2017

If you have all the time in the world to waste, and lots of money too, you may win one or two auctions, but competition is fierce for anything worth any value, like TV's and Cameras. A total waste of time and money, totally stupid.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Harryanne. I´m sorry to hear you didn´t get lucky in the auctions. I do agree and sympathize with you that it would be great to walk away with an item you are truly interested in. Most of our customers do win, but maybe you’ve had an unlucky run or perhaps your bidding strategy has not been the most appropriate. If you need any tips and strategies on how to bid more efficiently, please let me know and I´ll send those to you.

DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.

If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.

If you wish to learn more, please let me know. My email address is adrian@dealdash.com

Thumbnail of user brendag16
2 reviews
1 helpful vote
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November 13th, 2013

Great Site - Always buy things anyways and just another fun way of doing it. A wise word: Only bid on the things you want and would buy anyways - then get your bids back if you don't win! Thanks for a fun way to shop DealDash!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Great advice! Using the Buy it Now to get your bids back in case you don't win is the only way to go!

Thumbnail of user gigip
1 review
1 helpful vote
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December 31st, 2012

OMG! I love this site! I'm totally hooked, I found so many inexpensive gifts for xmas & paid a fraction of what I would have normally paid in the stores! In this tough economy, it was worth the gamble!

Thumbnail of user jaimek6
1 review
1 helpful vote
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February 10th, 2014
Verified purchase

DealDash is a great site! Not only do they offer fair auctions with free shipping, but they also run various daily deals, like 50% off and FREE auction win days. Their customer service is also fast and efficient. They really do care about their customers.

Thumbnail of user jeras
1 review
1 helpful vote
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January 7th, 2015
Verified purchase

I'm new to dealdash and didn't have a clue about the bidding process. I went crazy and got carried away bidding on everything in sight. When I realized my error I contacted them. They returned my bids. I really appreciated how they handled my problem.

Thumbnail of user stephenj25
1 review
1 helpful vote
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February 7th, 2014

I haven't been using the site for very long and have had two separate issues with the bidding. However, they were both resolved quickly and to my satisfaction and I find this is the best auction site out there.

Thumbnail of user donnap50
3 reviews
12 helpful votes
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March 16th, 2016

From $0.60 to $0.12 per bid, then each bid is $0.01, then when you win, you have to pay for all of your own bids again, PLUS everyone else's bids.

What type of system is this?

I like to get deals and I have received several but I also lost several auctions and my bids. This to me is like GAMBLING! It becomes so addictive that you can't stop and then you end up losing a lot!

Also, people are ridiculous in their bidding methods which cause the price to go up and it is most likely not even an item they want but they want to win the "game" of it all.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donna. Thanks for your message and sorry for any inconvenience you may have had. Please note that the average customer at DealDash saves money by winning brand named goods at a significantly discounted price (bids included).

We encourage healthy bidding: keep to a budget, plan ahead how many bids you want to spend, and use buy it now to get your bids back. You can take a look at more tips and strategies here: https://www.dealdash.com/tactics-and-tips

Unfortunately, overbidding is a phenomenon we cannot explain. Users are completely responsible for the amount of bids they place in an auction. However, in some rare cases you can see these kind of situations happening.

We do not have an explanation or reason why someone would overbid. This does not benefit neither bidders, nor DealDash, since it makes our overall customer experience worse and makes us look dishonest.

However, since we do not have any kind of control on bids placed by our users, we cannot avoid these situations, although we really try our best to do so with our recommendations.

I hope this helps. If you still have any questions or concerns, please do not hesitate to contact us.

Thumbnail of user keithc52
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

At first I thought there was a discrepancy with my item I won, but I was wrong! Very wrong indeed, Deal Dash went out of their way to help me with my problem and then some. Way ta go guys, outstanding company.

Thumbnail of user sharlonh
1 review
1 helpful vote
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March 17th, 2014
Verified purchase

Feeling frustrated because I do not have a lot of money to spend on bids then also pay for the auction price. Try to watch it till it gets down to the final few, but it doesn't work out. I have spent more $ than I have saved. Not sure it has been worth it.

Thumbnail of user jaym218
1 review
8 helpful votes
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July 26th, 2017

Not pleased w the site. Spend way to many hours trying to win something is ok BUT to be in the bidding from the first penny spent and watch every single name come across and after it gets to a point where no new bidders can join. You start to see new names pop up that NEVER bid before... Not for me to loose money like that. This was from my first bid and not happy w how this works. Seems more of a STEAL than a DEAL..

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jay. We don't allow new bidders after the auction is closed to new bidders. What may have happened in this case is that some users only bid in the beginning of the auction and then stop bidding until after the No New Bidder limit is reached. This might make it seem like they were jumping into the auction, when in fact they had already placed their first bid before the limit. On the auction page, you can hover your mouse over the avatars to see when each user placed their first bid. If using the DealDash app, the 'Other Bidders' tab displays this information.

If you have any further questions, our toll free number is available 24/7: 855 455 3325

Thumbnail of user johnp222
2 reviews
1 helpful vote
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February 16th, 2015
Verified purchase

My won article arrived in poor condition. Mimi the service rep answered my email quickly with all the information that I needed to get it replaced and now I have a new one in perfect working condition. I'm impressed by the speed and care that was taken to ensure that I was/am a satisfied customer.

Thumbnail of user nancyw41
1 review
0 helpful votes
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January 12th, 2015
Verified purchase

Excellent! The response I received was right on the money and I am tickled that the service is so great! I will tell everyone I know that DealDash cannot be beat. Thank you for your prompt and courteous attention to my request.

Thumbnail of user louiser161
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

I enjoy bidding on DealDash, especially when I win... lol. It gets aggravating at times and expensive, however, I do have fun on the site. Everything that I have won have been excellent quality. I am pleased with all of my purchases!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Louise,

Thanks so much for your review, we appreciate you taking the time to share your DealDash experience!

We're happy to hear that you're delighted with your purchases, and having fun in the auctions.

Please don't hesitate to get in touch any time you need us, we're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a great day!

Thumbnail of user joanv2
3 reviews
3 helpful votes
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October 30th, 2013

I have been a fan of DealDash for a year. Once I learned the process I was able to win some really nice prizes and gift cards. I have received my wins very quickly and was amazaed when I won a HOP printer for $12.74 and received it in two days! They must have known I really wanted that printer. Their customer service is really great and I am always treated with respect and dignity. This will be my site of choice for a long time to come. Love DealDash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank Joan for the very nice review. We're happy to have you as a customer for over a year and hope you continue to win some great deals! Sincerely, Dave

Thumbnail of user henryj32
10 reviews
63 helpful votes
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March 1st, 2016

In order to even see the site, a new user must enter all of his/her private information, and then add a credit card account. This website is a time bomb. Pay a little more to use ebay and/or paypal, and you won't be wasting your time trying to stop identity theft. Thanking you in advance for your attention, Henry
Please note, the "fast" response from dealdash is automated. I wrote a 4 paragraph message and received a 5 paragraph response in under 1 minute, obviously automated. The site relies on taking advantage of the new user. The ONLY way to find out how to enter the site is to write a bad review. There is no way to enter the site without providing all personal data and a credit card number BEFORE you are allowed to see the site. Make no mistake about it, once the scum of the earth(aka dealdash) have your personal data and credit card data and you demand a refund your data will be sold to the highest bidder. Avoid this site, Henry

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Henry,

Thanks for getting in touch. Please note that we take our user's security extremely seriously. We use SSL encryption to make sure that the transactions are 100% secure. The credit card is requested when you want to start bidding. Of course, a physical address is requested when you place an order (not before), since we need somewhere to ship the items to.

I hope this helps clarify. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user mariac86
1 review
0 helpful votes
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September 9th, 2015
Verified purchase

Because of an error on my part when I was registering, $70 was withdrawn from my bank without my knowledge. When I noticed the withdrawal from my account, I immediately contacted the Customer Support staff. I might add that it was a holiday weekend, so I wasn't really expecting any answers until Tuesday, at the earliest. To my pleasant surprise, I received an email within a 24 time frame. They were very understanding as to my mistake and promised to reimburse me within 5 days. This is so cool that I wanted to share with anyone who might be on the fence about registering. You can't go wrong. Trust me.

Thumbnail of user larryt67
1 review
5 helpful votes
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January 8th, 2018

At first, I was skeptical about the entire process of participating in an auction, but when I saw people winning expensive items for as little as $0.01, that peeked my interest in learning more about this auction site. Don't get me wrong not everything goes for $0.01 but the fact that anything could go for that price, depending on if anyone bids on the item was enough for me to take a gamble and give this auction site a shot. This auction site can be very addicting, so make sure you have self-control when it comes to your spending habits. I've won a couple of items so far on this auction site and plan to win more items in the future.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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