Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user margaretp17
Maryland
1 review
1 helpful vote
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December 31st, 2013

My experience with DealDash has been fabulous. I'm treated like a Queen. My questions are answered promptly and courteously. You feel great when you're a winner and DealDash gives you so many auctions to win and feel good about it. It's important to start out with enogh bids to win small and then go up the ladder. The commercials on TV are true. You can win often just what you want. I love DealDash. It cheers me up on dark days. Huge kudos for DealDash!

Date of experience: December 31, 2013

Thumbnail of user monah8
Texas
1 review
7 helpful votes
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February 23rd, 2017

I think it is a rip off. Do not waste you money. I think they have fake bidding set up. Just my opinion but I fell for it for awhile until I figured out I wasnt getting anything cheap just a few $5 or $10 dollar gift cards.

Date of experience: February 23, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mona. All bidders on DealDash are real. No shills, bidding by employees, or bots. We get proactively audited by Ernst & Young to certify this. If you want to see the results of the audit, please email me and I´ll be happy to send them to you. My personal email is adrian@dealdash.com

I´m sorry to hear that you didn´t win the auction for the massage chair. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hope this helps. If you have any further concerns, we´re here to assist.

Thanks,
Adrian

Thumbnail of user samanthac41
New York
1 review
0 helpful votes
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September 3rd, 2015
Verified purchase

I accidentally purchased a bid pack. I contacted the DealDash customer service via electronic message on their website requesting a refund and within 15 to 20 minutes they got back to me and had already processed my refund. They also gave me some complimentary bids. Great customer service!

Date of experience: August 31, 2015

Thumbnail of user gustavs5
Kentucky
3 reviews
5 helpful votes
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October 23rd, 2013

DealDash is a penny auction site that I have found to be the best on the Internet. Great customer service, great variety of auction items and a good network of members. The site is easy to use and fast to learn. They have great privacy options in place, which I very much like for my safety on the Internet that is very important to me and most others. I suggest that you find your way to DealDash.com and start getting some great deals at great prices.

Date of experience: October 23, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Gus. Security and Privacy are very important and something we take very seriously. The site is McAfee Secure, VeriSign Trusted and your personal information is never shared. Sincerely, Dave

Thumbnail of user janethg
Texas
2 reviews
0 helpful votes
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November 5th, 2013

Deal Dash is a great way to spend some idle time. If you are not careful it can become very addicting. You can win some really nice items but you must learn to play by first observing how others play. I did a lot of homework before I actually starting betting so I would have a better chance of winning.

Date of experience: November 5, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good advice Janeth, thank you for sharing!

Thumbnail of user markl86
Indiana
32 reviews
97 helpful votes
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March 14th, 2018

So you log into dealdash and they decide what you can and can not bid on. For instance if you got 100 bids and went in they will let you win something trivial like a 10 dollar gift card to Burger King or something that costs them nothing to give away. That way you can't say you got scammed because they will claim you won an item, even though you can not really win the bigger items you want to. So then you buy more bids hopeful to bid on bigger things, but someone will always outbid you because they have computer systems set up to auto bid. I personally think they are fake bidders to drive prices up so the average consumer will pay big money for low cost merchandise. DealDash is a for profit company, they won't take a loss on anything so remember that if you decide to give away your money.

Date of experience: March 14, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mark,

Thanks for your review, I'm sorry to hear that there's been a misunderstanding. I'd be happy to explain how our beginner auctions work.

When a user signs up, they'll be able to see beginner auctions. These auctions can't be accessed by more experienced users. Beginner auctions can enter these auctions in order to familiarize with how DealDash works before stepping up against tougher competition. Each new bidder is allowed to win a maximum of 4 beginner auctions, and won't be able to see any more after that.

I can assure you that there are no fake bidders on DealDash. Every bidder is a real person, and we get proactively audited in order to prove so.

Hope this helps.

Please let me know if you need anything else. I'll be happy to help.

Have a great day.

Best,

Adrian
DealDash Support

Thumbnail of user shannong43
Ohio
2 reviews
3 helpful votes
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September 4th, 2017

I discovered DealDash around 6 months ago and I am SO GLAD I did! I quickly figured out how to bid on the auctions and was winning in no time! I have contacted Customer Support on more than one occasion and have been treated promptly with nothing but respect. They have the best customer support of any site online!
Most people that say this site is a scam does not take the time to learn how to bid. If you want to join, buy a bid pack and watch some of the auctions prior to placing your first bid. Also, use bidbuddy so you do not waste bids.
I would give DealDash 10 stars if I could! A+ in every way!

Date of experience: September 4, 2017

Thumbnail of user andyo12
Illinois
1 review
11 helpful votes
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February 16th, 2016

Tried to win a couple gifts over the last 2 months. Maybe I have no luck but when you see how much previous winners paid ya think ok I have a chance. To many of the auctions I tried went for r or the times the amount of previous winners. I also know the previous winners numbers don't jive because they change every couple of hours. I'm done. Good luck

Date of experience: February 13, 2016

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Andy. You’ll be happy to know that if you do not win anything with your first bid pack (as advertised, first bid pack only), DealDash will put those bids back into your account so you can try again, we call this our Winning Guarantee. Could you send me an email to adrian@dealdash.com with your user name so I can take a look at your account? Thanks!

Thumbnail of user davidb731
New Jersey
2 reviews
0 helpful votes
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July 17th, 2017

To all the people complaining that they never win. Winning is not easy, but it takes some luck and patients. You also need to have deep pockets sometimes if you want to win a high priced item. I have won at least 30 items on this site, sometimes you get lucky and sometimes you need to spend some money and stick it out for many hours. If you think you are going to go on this site and drop 7 dollars for 50 to 60 bids and win a tv or a camera you are sadly mistaken. Good Luck to all.

Date of experience: July 17, 2017

Thumbnail of user brendag16
Illinois
2 reviews
1 helpful vote
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November 13th, 2013

Great Site - Always buy things anyways and just another fun way of doing it. A wise word: Only bid on the things you want and would buy anyways - then get your bids back if you don't win! Thanks for a fun way to shop DealDash!

Date of experience: November 13, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Great advice! Using the Buy it Now to get your bids back in case you don't win is the only way to go!

Thumbnail of user kennethf5
New Hampshire
1 review
0 helpful votes
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September 13th, 2013

I have a great time using Deal Dash and have won 25 items in the past 19 days. Most folks that have a bad experience simply don't understand how to use the site. You should only bid on things that your willing to buy anyway, that way if you lose then you simply use the Buy It Now feature and you'll get all your bids back to try for something else. Since shipping is free, if you use this strategy then its a win win situation. You get the item you wanted and the bids to try again. And if you win, then you've gotten a great deal on something you wanted anyway. Just be patient and watch a few before you start and it will all become clear how to play. Just don't go straight for that big screen TV with no experience and a few hundred bids and expect to win it big.

Date of experience: September 13, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kenneth, great bidding advice... "You should only bid on things that your willing to buy anyway, that way if you lose then you simply use the Buy It Now feature and you'll get all your bids back to try for something else. Since shipping is free, if you use this strategy then its a win win situation. You get the item you wanted and the bids to try again. And if you win, then you've gotten a great deal on something you wanted anyway." - Thank you for sharing. Sincerely, Dave

Thumbnail of user royb46
Maryland
1 review
9 helpful votes
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December 4th, 2015
Verified purchase

I was new to this type of bidding site. I made a deposit and attempted to get into the swing of things but honestly I found the process to be a bit boring and I also felt as if I was a rookie amongst a bunch of pros. The thought of actually being able to acquire something such as MacBook for under $40 bucks sounds very interesting but the actuality of that happening are slim to none in my book especially when you have "PROS" who have thousands invested into there accounts that they have set to automatically place bids up to $100 below the actual retail price. I mean if one could get a $ 1400 item for $1100 that is still a great deal. But to the average Joe hoping to get lucky and grab the steal of a lifetime $1100 hurts just as bad as $1400.

Date of experience: December 1, 2015

Thumbnail of user gigip
Florida
1 review
1 helpful vote
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December 31st, 2012

OMG! I love this site! I'm totally hooked, I found so many inexpensive gifts for xmas & paid a fraction of what I would have normally paid in the stores! In this tough economy, it was worth the gamble!

Date of experience: December 31, 2012

Thumbnail of user jeras
Illinois
1 review
1 helpful vote
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January 7th, 2015
Verified purchase

I'm new to dealdash and didn't have a clue about the bidding process. I went crazy and got carried away bidding on everything in sight. When I realized my error I contacted them. They returned my bids. I really appreciated how they handled my problem.

Date of experience: January 4, 2015

Thumbnail of user maryd57
Virginia
1 review
1 helpful vote
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January 22nd, 2014

I have never had a negative experience on DealDash. Saying it is an honest company/site just doesn't seem to say enough! Great opportunity for deals, Quick and free shipping. An opportunity to earn free bids, and to buy what you bid on an didn't win.

Date of experience: January 22, 2014

Thumbnail of user jaimek6
New Jersey
1 review
1 helpful vote
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February 10th, 2014
Verified purchase

DealDash is a great site! Not only do they offer fair auctions with free shipping, but they also run various daily deals, like 50% off and FREE auction win days. Their customer service is also fast and efficient. They really do care about their customers.

Date of experience: February 10, 2014

Thumbnail of user stephenj25
Colorado
1 review
1 helpful vote
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February 7th, 2014

I haven't been using the site for very long and have had two separate issues with the bidding. However, they were both resolved quickly and to my satisfaction and I find this is the best auction site out there.

Date of experience: February 7, 2014

Thumbnail of user harryannep
Maine
1 review
3 helpful votes
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January 26th, 2017

If you have all the time in the world to waste, and lots of money too, you may win one or two auctions, but competition is fierce for anything worth any value, like TV's and Cameras. A total waste of time and money, totally stupid.

Date of experience: January 26, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Harryanne. I´m sorry to hear you didn´t get lucky in the auctions. I do agree and sympathize with you that it would be great to walk away with an item you are truly interested in. Most of our customers do win, but maybe you’ve had an unlucky run or perhaps your bidding strategy has not been the most appropriate. If you need any tips and strategies on how to bid more efficiently, please let me know and I´ll send those to you.

DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.

If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.

If you wish to learn more, please let me know. My email address is adrian@dealdash.com

Thumbnail of user mikeb287
Colorado
1 review
0 helpful votes
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August 6th, 2016
Verified purchase

I emailed dealdash with a general question; not even a problem issue. I expected an answer the next day. I received a response email in under 30 minutes, with my question fully answered... and then some. I'm very impressed.

Date of experience: August 4, 2016

Thumbnail of user michaelh5173
Arizona
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Maintaining control with my bids and strategically bidding, I have paid next to nothing for several key items that I use on an everyday basis. Although bidding on everything and anything with tons of bids can be fun, too.

Date of experience: April 6, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your great review Michael and the great tips you have shared, Happy Bidding!

Thumbnail of user donnap50
Michigan
3 reviews
12 helpful votes
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March 16th, 2016

From $0.60 to $0.12 per bid, then each bid is $0.01, then when you win, you have to pay for all of your own bids again, PLUS everyone else's bids.

What type of system is this?

I like to get deals and I have received several but I also lost several auctions and my bids. This to me is like GAMBLING! It becomes so addictive that you can't stop and then you end up losing a lot!

Also, people are ridiculous in their bidding methods which cause the price to go up and it is most likely not even an item they want but they want to win the "game" of it all.

Date of experience: March 13, 2016

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donna. Thanks for your message and sorry for any inconvenience you may have had. Please note that the average customer at DealDash saves money by winning brand named goods at a significantly discounted price (bids included).

We encourage healthy bidding: keep to a budget, plan ahead how many bids you want to spend, and use buy it now to get your bids back. You can take a look at more tips and strategies here: https://www.dealdash.com/tactics-and-tips

Unfortunately, overbidding is a phenomenon we cannot explain. Users are completely responsible for the amount of bids they place in an auction. However, in some rare cases you can see these kind of situations happening.

We do not have an explanation or reason why someone would overbid. This does not benefit neither bidders, nor DealDash, since it makes our overall customer experience worse and makes us look dishonest.

However, since we do not have any kind of control on bids placed by our users, we cannot avoid these situations, although we really try our best to do so with our recommendations.

I hope this helps. If you still have any questions or concerns, please do not hesitate to contact us.

Thumbnail of user sharlonh
Utah
1 review
1 helpful vote
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March 17th, 2014
Verified purchase

Feeling frustrated because I do not have a lot of money to spend on bids then also pay for the auction price. Try to watch it till it gets down to the final few, but it doesn't work out. I have spent more $ than I have saved. Not sure it has been worth it.

Date of experience: March 17, 2014

Thumbnail of user jaym218
Tennessee
1 review
8 helpful votes
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July 26th, 2017

Not pleased w the site. Spend way to many hours trying to win something is ok BUT to be in the bidding from the first penny spent and watch every single name come across and after it gets to a point where no new bidders can join. You start to see new names pop up that NEVER bid before... Not for me to loose money like that. This was from my first bid and not happy w how this works. Seems more of a STEAL than a DEAL..

Date of experience: July 26, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jay. We don't allow new bidders after the auction is closed to new bidders. What may have happened in this case is that some users only bid in the beginning of the auction and then stop bidding until after the No New Bidder limit is reached. This might make it seem like they were jumping into the auction, when in fact they had already placed their first bid before the limit. On the auction page, you can hover your mouse over the avatars to see when each user placed their first bid. If using the DealDash app, the 'Other Bidders' tab displays this information.

If you have any further questions, our toll free number is available 24/7: 855 455 3325

Thumbnail of user louiser161
Arizona
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

I enjoy bidding on DealDash, especially when I win... lol. It gets aggravating at times and expensive, however, I do have fun on the site. Everything that I have won have been excellent quality. I am pleased with all of my purchases!

Date of experience: February 9, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Louise,

Thanks so much for your review, we appreciate you taking the time to share your DealDash experience!

We're happy to hear that you're delighted with your purchases, and having fun in the auctions.

Please don't hesitate to get in touch any time you need us, we're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a great day!

Thumbnail of user nancyw41
Texas
1 review
0 helpful votes
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January 12th, 2015
Verified purchase

Excellent! The response I received was right on the money and I am tickled that the service is so great! I will tell everyone I know that DealDash cannot be beat. Thank you for your prompt and courteous attention to my request.

Date of experience: January 9, 2015

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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