• DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.6%
Positive
72
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,432)

Rating

Timeframe

Other

Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user donaldm2034
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

Thanks for checking this out for me. Unfortunately I've won all the Walmart gift cards

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donald! Thank you for your 5-star review! We're delighted to hear about your positive experience. Your feedback keeps our team motivated, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!

Thumbnail of user danielc2668
2 reviews
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

I always enjoy my time bidding on items. What would be nice and improve your chance of winning is to lower the $5 bidder limit.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Daniel! Thank you for sharing your experience! We value your feedback regarding the $5 bidder limit. We do run some auctions where the No Jumper limit is lower than $5 so I recommend keeping an eye out for those! Your input is invaluable in shaping our platform for the better. If you have any further recommendations or feedback, don't hesitate to let us know! Happy bidding!

Thumbnail of user louisb676
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I win some products that make it way worth the bidding. I enjoy it!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Louis! Thanks for the positive review! We're so glad you were pleased with our service. It’s always encouraging to get such positive feedback, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need us. Happy bidding!

Thumbnail of user katc18
2 reviews
2 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

Explained I couldn't get on DealDash due to an error page and within a couple of minutes it was fixed. Very efficient. Thanks DealDash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kat! Thank you so much for leaving a wonderful review. It gives us great pleasure to know that you had a good experience with our services and customer support. Your feedback encourages us to strive for the best. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!

Great fun and great rewards
September 22nd, 2016
Verified purchase
• Previous review

Been DealDashing since 2016 and have never had more rewarding fun. They are truly fair and Honest and I couldn't be more pleased to be part of it all. It's affordable and they have great items to bid on. Customer. Service is great and they're also fun to just chat witj. Give them a whirl and see for yourself first hand what the buzz is all about

Thumbnail of user mikew2704
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

I have won a few things and it is great. But there are a few pro bidders out there. With some luck you can win things. Happy Bidding all.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mike! Thanks for your review, we appreciate your honest feedback! We're here to assist you if you ever need help. Happy Bidding!

Thumbnail of user guyp56
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase
• Updated review

Had problems win item and they replaced one and returned money and bids on the second. All free of charge. Fast response

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Guy! We're very grateful for your positive review. We’re ecstatic you're satisfied with the support we've provided. Anytime you need assistance, our 24/7 team is ready to help. Happy bidding!

Fun site
October 7th, 2023
• Previous review

Bidding on Deal Dash is fun and a great way to to win some nice items. I like some of the new things they have added to gain free bids. They have a wide verity of items but I think it used to be more. Quality if the items is good, I have had to return items and they were exchanged with no problem. Overall great site. Remember patients is key!

Thumbnail of user richk15
1 review
1 helpful vote
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May 15th, 2024
Verified purchase
• Updated review

Questioned how ******* bad can be placed by one person?

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick! Thank you for your review! We're genuinely sorry that your experience was not entirely positive. Your feedback is invaluable to us as we strive to better our service. We've reached out to you directly and are eager to address your concerns! Looking forward to hearing back from you!

I wanted to return an item and I was reimbursed immediately...
May 16th, 2014
Verified purchase
• Previous review

I wanted to return an item and I was reimbursed immediately for shipping costs and the bidding cost of the item in full. You guys are great and I love Deal Dash!

Thumbnail of user johnl7352
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

When use the girt card ordering online they only let m use 1 girt card at a tme

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi John! Thank you for sharing your experience! We're saddened to learn that your experience wasn't up to the mark. We highly value your feedback and are eager to address your concerns. We've reached out to you directly and are eager to address your concerns! Looking forward to hearing back from you!

Thumbnail of user paulk2547
1 review
1 helpful vote
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February 5th, 2024

Must be careful as there are many "high rollers" on the site that will spend as much as they have to too win.
Many players spend way over the purchase price because they are just entertaining themselves.
Just do not get hooked and be smart.

Tip for consumers:
none

Products used:
flashlight,candle

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Paul! Thank you for your review. Bidding in auctions on DealDash can indeed be competitive at times, and it does require strategy and patience. We encourage all users to develop their personal strategy and set a budget for themselves. Our "Buy It Now" option also allows users to get back all the bids they've used in an auction if they choose to purchase the item at its Buy It Now price, ensuring that they don't lose their bids. If you have further inquiries or need assistance, please reach out to us at support@dealdash.com. We're here 24/7 to support you. Thanks again for your feedback!

Thumbnail of user pamelad894
3 reviews
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Sometimes you win but not always. Gotta have a little luck. Lots of fun to watch and bid on nice things.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Pamela! Thanks for sharing your feedback! We're glad you're having a fun time on our platform. We're always here 24/7 whenever you need assistance. Happy bidding!

Thumbnail of user robm1016
1 review
7 helpful votes
  • Send Message
December 29th, 2023

This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rob! Thank you for your review. We're sorry to hear that you are having doubts about our auctions. First and foremost, we'd like to assure you that there are no bots or fake bidders on DealDash, as all bidders are real users like yourself. It does happen sometimes that the final auction price exceeds the Buy it Now price, this typically happens when there are Time as Highest Bidder, Leaderboard, or auction discount promotions as users take advantage of these events to gain free rewards. I have taken a look and can confirm that both auctions you are referring to are 75% Discount auctions which means that the final auction price is slashed by 75% for the auction winner. I hope this helps clarify. If you have further questions, please reach out to us at support@DealDash.com. Your trust is paramount to us and we value your satisfaction immensely. We're truly sorry for any confusion this has caused. Looking forward to hearing back from you!

Thumbnail of user herberts198
1 review
1 helpful vote
  • Send Message
April 7th, 2024
Verified purchase

It has become harder and harder to get a good deal on any item on DealDash. I find myself overpaying for what I could have purchased the same item on Amazon or at SAMS Club:-(

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Herbert, we're very sorry to hear that you're finding it harder to score the deals you would like on DealDash. As a competitive bidding platform, it can sometimes be challenging to win an auction, especially when there's a high demand for a particular item. We truly value you letting us know how you feel and regret any frustration you've been experiencing lately. We've reached out to you directly to gather more information and assist further. Looking forward to hearing back from you!

Thumbnail of user terryw99
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Fast shipping and product was great and as described.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Terry! We're truly grateful for positive feedback and thrilled by your satisfaction with our product and shipping timelines. Thank you for your kind words. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!

Thumbnail of user jayceeh7
1 review
2 helpful votes
  • Send Message
March 14th, 2024
Verified purchase

There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at support@dealdash.com so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!

Thumbnail of user davew292
1 review
22 helpful votes
  • Send Message
April 15th, 2019

Been on dealdash for a little over a year & haven't had too much to complain about until recently when it was clearly obvious that I should have won an auction at a certain price but didn't. As can clearly be seen, 14 seconds ticked off between the times of 04:56:13 & 04:56:27. I don't by their explanation of internet refreshing or whatever. Haven't done a lot on here since that fiasco. Just hoping they are a little more honest in the future.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Dave,

James here from Customer Support.

Thank you for your open and honest review on DealDash.

A difference of more than 10 seconds, although rare, can occur if there has been a short delay in the time-stamp generation within the bidding database. In these cases, our system takes a split second to check and confirm that the auction still had users with BidBuddies booked and that the auction should have continued as normal.

In this particular case (auction ID 7353291), it has been confirmed that there were other users with BidBuddies already booked in the system. We can assure you that nobody has gained any unfair advantage or additional time to place a bid during this slight delay.

Again our apologies for any confusion caused by this. If you have any additional questions, please feel welcome to contact us below. We are available 24/7 and we are always more than happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user tgm_697
1 review
6 helpful votes
  • Send Message
December 17th, 2023

The TV ads were misleading. I got X for 10 dollars! You are not informed that: a) you have to purchase "bid credits" (which should be added to the cost of the item); and b) the auctions take hours and hours and hours. I spent 6 hours bidding on two items. DealDash embodies the old adage: if it seems too good to be true...

Service
Value
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your review and we're sorry to hear about your disappointment. We aim to make our model clear to users, so we're truly sorry if you did not find this to be the case! The prices displayed in our ads include the cost of bids. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included. :) All of our customers are also entitled to a 100% no-questions-asked refund on their first purchase of bids - giving the service a try is risk-free! Let us know if you have any further questions, we're available 24/7!

Thumbnail of user mariano41
4 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

I've never had a disappointment with my winnings at Deal Dash. The quality is top-notch and always very high end items.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Marian! We truly appreciate your tremendous review. Your kind words inspire us to continually provide the best for our wonderful customers. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!

Thumbnail of user paull179
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase
• Updated review

Was amazed with how customer service, handled everything fast and very helpful. I would LOVE to do a commercial for you!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Paul, thank you so much for your review! We're glad to hear we were able to provide you great support - this is always our goal! Thanks so much for your interest in being in our advertisement! I've passed this along to our team! If you ever need any further assistance in the future, please don't hesitate to let us know. Happy bidding!

Great People
March 30th, 2024
• Previous review

I'm new to the site 85 days, I have found the people Very helpful and the site has great deals. Better then Qbids

Thumbnail of user evgeniis10
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

Thank you for great experience I have had for many years.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Evgenii! Thanks a ton for sharing your positive review. Hearing that you’re happy with our services reaffirms that we're on the right track. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!

Thumbnail of user staceyt6
1 review
1 helpful vote
  • Send Message
March 26th, 2015

I've tried other penny auction sites but done as good as DealDash. Customer Service is second to none, quick to respond in a satisfactory matter concerning bids, refunds, credits, and inquires of items in questions. Ships all items free and quick. The Best by Far.

Tip for consumers:
Bid on no more then 2 items at a time. This will help control your spending.

Service
Value
Shipping
Returns
Quality
Thumbnail of user howards652
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

It is fun to compete with other and get a product at a low price.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Howard! Thank you for your incredibly encouraging review. Knowing how much you appreciate our services gives us motivation to keep doing our best. We’re here to assist you 24/7 if you ever need it. Happy Bidding!

Thumbnail of user deborahw261
3 reviews
10 helpful votes
  • Send Message
January 28th, 2019

Once you learn the ins and outs of auctioning on this site you will win stuff at low prices. For example: I won a 550 dollar vacuum cleaner for under 6 dollars. Including bids it was like maybe 15 or 20 bucks. I won a 300 dollar top quality duffel bag for like 6 bids which ended up being like a dime. I won a set of knives for 2 dollars. Since it was a half price sale I paid 98 cents. Including bids i probably paid 5 dollars for these top quality chef knives.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Deborah
I hope you are having a wonderful day

Thank you so much - You are awesome.

Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Let me know if there anything I can do to further assist you.
DealDash loves you!

Thumbnail of user joseh269
1 review
23 helpful votes
  • Send Message
December 2nd, 2020

This site is trash! It cost money just to bid, you bid on items that if you don't win you basically spent money for nothing and to top it off the same names always win. Something not rite about this site. Save your money. I started with 250 bids and you earn bids as you go. So tell me who the hell spends over 250 bids to win 225 bids and still pay? It makes no sense. Check the pictures out as proof.

Service
Value
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jose,

Thank you for reaching out with your concerns.

My name is Erin and I'm reaching out on behalf of the DealDash Happiness Team.

I'm sorry to hear that you aren't enjoying your DealDash experience. The integrity of our auctions is our utmost priority, and after having been in business since 2009, we would never do anything to cast doubt upon our motto of "fair and honest" auctions.

DealDash has no control over the duration of the auctions, it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one.

That said, it can also mean that bidding on an item can sometimes go high. Every bidder has their own strategy, and reason for bidding the way that they do. For instance, some bidders are looking to level up in their Time as Highest Bidder, and other times they are looking to place on the Leaderboard when we have the Time as Highest Bidder Leaderboard promotion on.

Your experience matters to us, and we'd love the chance to turn this around for you. I hope you'll take the time to reach out to our friendly Happiness Team!

We're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user gordonb435
1 review
16 helpful votes
  • Send Message
December 11th, 2023

What a scam! This should be illegal. Buy bids for 13 cents to raise the bid 1 cent. Who ever heard of an action where you have to buy bids? There are a handful of winners and a whole bunch of loosers, and deal dash rakes in the cash. It reminds me of the old pyramid scheme. Run away!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Gordon! Thank you for your feedback. I am sorry to hear about your opinion of DealDash! We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. However, we understand that this may not be for everyone, so we do have a money-back guarantee for all customers on their first purchase of bids so that they can try us out risk-free. We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly, have done several 3rd party audits of the auction bidding itself, and we're an A accredited business with the BBB. If you have any further questions, feel free to reach out to us directly - we hope to hear from you soon!

Thumbnail of user jenelles
1 review
2 helpful votes
  • Send Message
January 17th, 2015
Verified purchase

Very good-didn't give it the 5th star because the response time from customer support is way too slow----you should also have a telephone number available for questions that require immediate responses

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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