Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user erico7
New York
1 review
1 helpful vote
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February 16th, 2014
Verified purchase

Of all the penny auction sites used, DealDash has provided the most enjoyable platform. All wins and purchases were delivered as expected and in an acceptable timeframe. The promotions of 1/2 price and 'Free' wins are great and switch up the bidding strategy.

Wishing DealDash continued success.

Date of experience: February 16, 2014

Thumbnail of user roberth110
New Jersey
1 review
2 helpful votes
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February 12th, 2014
Verified purchase

It appears that this site has become a retail bid site. It was not like that before and just a few months ago. I have found another auction site and it appears to be better. I will let all my Facebook friends know about the new site.

Date of experience: February 12, 2014

Thumbnail of user chrisv27
California
2 reviews
2 helpful votes
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July 30th, 2015
Verified purchase

I had a item that was out of stock and Deal Dash tech support was happy to exchange the items purchase price for a gift card from any one of the major retailers. It was simple and smooth thanks for the help..

Date of experience: July 27, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Chris, happy to hear we could make the process as simple as possible!

Thumbnail of user ricks31
Florida
1 review
1 helpful vote
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October 13th, 2013

As a first time user, I had no luck bidding. The completed auctions show people winning for very few dollars... however, when I have bid on some of the same items the bid got way out of range and I had to drop out, you did give me back my first bid pak... but I've had no luck in winning anything at a low price. Even the real cheap items have gone over retail inmany cases. This makes no sense at all. Why would someone pay more that the item is worth just to win a bid?
I guess if I had won a bid I would feel differently. Ot sure if im goilg to continue after I use up my remaining bids.

Date of experience: October 13, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick, sorry to hear you have not had any luck winning auctions. Most people do not over bid and pay more than the item is worth. One of the best strategies customers share with us is to calculate in advance how many bids it makes sense to use in the auction when comparing to the Buy it Now price. Keep to that budget and book your BidBuddy. Hopefully you will win the auction with much less bids however if you don't, simply Buy it Now to get your item plus all the bids used in the auction. Remember many people value their bids differently as they may have won bids or received free bids through a promotion. If you would like any assistance with bidding strategies please feel welcome to contact us and we'll gladly help you out. Sincerely, Dave

Thumbnail of user annr413
Florida
2 reviews
4 helpful votes
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September 21st, 2020
Verified purchase

Purchased a Buy Now item for a lot of money. Received the wrong item. Was told my situation would not be corrected until I sent the wrong item back. I had to stand in line at FedEx to return the wrong item, then report this back to support so I could have my correct item sent. I was pissed that as a long time customer I had to jump through hoops to get my stuff. Then as a thank you I received 100 bids. I would appreciate more compensation in bids. I spend a lot of money with Deal Dash.

Date of experience: September 21, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ann,

Thank you so much for sharing your feedback.

We do have agreements in place with our brands that require items to be returned, and apologize for the frustration you experienced with a wrong item being shipped, as well as for any inconvenience experienced with the returns process.

That said, we're happy that everything did get sorted out and that you have received the correct item. Please don't hesitate to get in touch any time you need us, we're always more than happy to help.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Wishing you a lovely day!

Thumbnail of user lauriea30
Florida
4 reviews
3 helpful votes
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June 9th, 2018

I have won many items so far. I have found the items are of superior quality. Happy so far. If you bid only what you can afford, then you will be okay. I would recommend this site to my friends and family.

Date of experience: June 9, 2018

Thumbnail of user linl8
Ohio
1 review
0 helpful votes
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September 23rd, 2013

Deal Dash offers excellent support. Shipping is free and very fast.
I have won a lot and I have won more than I have spent.
What I don't like is the auctioning of large bid pks. When people win them
They immediately go into ongoing auctions. This makes it very unfair.
If you do try DD just beware of the winners of large bid pks.

Date of experience: September 23, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good feedback Lin, thank you! You're correct that when people win a large bid pack, like 2000 or 5000 bids, it's likely they may go on a bidding rampage to try and win some of the ongoing auctions. If there's anything you think we can improve upon to help make your experience better please don't hesitate to get in touch with our team. Sincerely, Dave

Thumbnail of user earls25
New Jersey
1 review
0 helpful votes
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August 19th, 2014
Verified purchase

I tried this program out, but was very confused as to how it worked. I thought if you didn't win the auction you didn't lose anything. I of course wrote a nasty letter as I thought I had just spent all my money for nothing. I was wrong, (this time), but I don't think it will happen again. I do feel that everyone should know if they bid than that bid is lost forever, unless of course you win. Then you get what you wanted. This program is paid for by the people that bid and don't win. So, if you play play to win because what ever you bid with is gone you don't get it back. Unless of course you pay the MSP for what ever item you are bidding for. Just remember, only people with money to burn pay MSP for anything. Go to Walmart.

Date of experience: August 16, 2014

Thumbnail of user marianz
Pennsylvania
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

I like it, but I don't have enough money to buy a lot of bids to keep bidding on items. Most of the time I run out of bids, so I have to quit. The only reason I received more bids and a $25 KMart gift card was because I bought them. I can't say if it's worth it yet or not, since I haven't won an auction yet.

Date of experience: January 28, 2014

Thumbnail of user sallyb16
New York
1 review
0 helpful votes
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September 5th, 2013

It is true you have to have some time to spend, and some money to buy bids. However, I have won many things. I pace myself and watch what I am spending for bids added to the cost of the item. I will not spend more than half the retail. I have gotten many things for less than 1 dollar, and have seen other auctions go as cheaply. Sure, some bidders keep bidding long after common sense would allow, but if you watch what you are doing, you can get many things for good prices.

Date of experience: September 5, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sally! It's true that it takes some time to learn how the auctions work, but once you do you can get some really great deals!

Thumbnail of user haroldm3
Virginia
1 review
8 helpful votes
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July 3rd, 2012

I think dealdash.com is the #1 auction site. I've used the others and found very little satisfaction with there products, and overall handling of there sites. Dealdash has not only the best assortment of products but also free shipping and the best customer service around. If your new to auctions don't waste your time and money on the other sites dealdash is the one for good exsperiances and great for deals.

Date of experience: July 3, 2012

Thumbnail of user annea7
New York
1 review
3 helpful votes
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October 23rd, 2013

The items offered at the DealDash auctions are great. If you don't win the auction, you have the option to Buy It Now and get all the bids back that you spent on the auction. Great electronics, gift cards and home furnishing products keep me going back for more!

Date of experience: October 23, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

That one thing that separates us from other penny auction sites. Having the Buy it Now option is what makes shopping here risk free. Tip: always bid on an item you like and would buy anyway - this way you get a chance at a getting a great deal and if you don't win, you can buy it and get your bids back. It's a win-win really. Sincerely, Dave

Thumbnail of user dawnb59
Washington
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

After winning an item at auction, I anxiously waited for the arrival. It never came. I thought the mail man had delivered to the wrong person. I had a tracking number so I knew it had been sent. When I contacted customer service they researched it and saw that it had been delivered according to the post office. I never received it. I thought OH WELL that is that! BUT NO! DealDash sent another one to me right away. Fantastic customer service and quick response. I am impressed!

Date of experience: July 21, 2016

Thumbnail of user garryw8
Colorado
1 review
1 helpful vote
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April 28th, 2014
Verified purchase

At first I was upset because I didn't know that I was paying to sign up. Rather, I thought I was giving my debit card information for future bidding purposes. Andrew with Customer Support rectified the problem much to my satisfaction and everything turned out perfect. Thank you and God Bless you. Gary Walters.

Date of experience: April 25, 2014

Thumbnail of user malcolmb16
Arkansas
1 review
0 helpful votes
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November 27th, 2012

Thouht I would try it and if it was a scam, definitely inform my friends and family not to trust the site. To my surprise, Dealdash is actually a good site. The shipping is kind of slow but they actual tell you it may take 2-3 weeks for delivery. First bid package, won 6 prizes worth $375 retail in stores. Got them all for $. 66 cents. Site does have some bugs to fix when auctions are going bids may jump rapidly but overall very pleased with Dealdash. Now working on my second set of bids package now and struggling but it's my bad bidding and not the site scamming me. Have recommended this site to 6 friends and 5 family members and would recommend it to others as well.

Date of experience: November 27, 2012

Thumbnail of user lindas113
New Hampshire
1 review
0 helpful votes
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December 4th, 2014
Verified purchase

I was not getting Alerts and found I had entered my email without a necessary number. I notified Support and they got back to me very quickly with what I needed to do to confirm the correction I was requesting. Very nice and cordial. Appreciated their corrected my mistake.

Date of experience: December 1, 2014

Thumbnail of user deborahw31
Illinois
1 review
1 helpful vote
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August 14th, 2015
Verified purchase

Okay, I'm hooked
It's was a little confusing at first, I had to ask about how the bids were purchased and used. I thought I could buy with the bids I purchased... Nope, that money was just to be able to bid. I have the hang of it now.

Date of experience: August 11, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good to hear Deborah. Best of luck in the auctions!

Thumbnail of user theresar1
North Carolina
1 review
0 helpful votes
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April 4th, 2014
Verified purchase

AWESOME products! Exciting site with a large variety of items. I have gotten several people to "check out" DD and have been members every since. I have been very fortunate with winning auctions and will remain a loyal member!

Date of experience: April 1, 2014

Thumbnail of user tiffanys13
Utah
1 review
0 helpful votes
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August 25th, 2013

I have won a lot of great things on Deal Dash. I even won the photo of the week contest and won a super great prize of a $500.00 gift card. I have bid on many bidding sites, and Deal Dash by far is my favorite. They always offer free shipping, and their customer service is awesome at getting back to you quickly if you ever have a problem or question. I love Deal Dash!

Date of experience: August 25, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Tiffany and that's awesome to hear you won a $500 gift card in the Best Photo of the Week contest! Congratulations and may you win many more auctions! Sincerely, David

Thumbnail of user bettyk20
Michigan
1 review
4 helpful votes
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April 9th, 2016
Verified purchase

I had been bidding on a tripod lamp for hours. It was finally down to three of us and we were bidding consecutively. All of a sudden it popped up that one of the bitdders had one. I had pushed bid but somehow my bid did not show. I'm sure the third-party was just as upset as I was. Deal dash returned my last purchase of bids which was very considerate of them. I don't know how many bids I have left but I do not look forward to using them anytime soon.

Date of experience: April 6, 2016

Thumbnail of user brianr118
Texas
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

This site is fun and entertaining. When or lose. It's always great to place bids and see what happens. Every bid is always worth the win because the items I have received are top notch. I enjoy every win!

Date of experience: July 21, 2016

Thumbnail of user jillb19
Texas
1 review
1 helpful vote
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February 19th, 2014
Verified purchase

If you want to bid on auctions and have tons of fun doing it, then join Deal Dash. You really can win great things and have fun doing it. Customer service is friendly and very prompt to answer any of your concerns. Try it out and believe me you won't regret one minute of playing, Deal Dash is fantastic.

Date of experience: February 19, 2014

Thumbnail of user kevind538
Georgia
1 review
12 helpful votes
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November 15th, 2019

I have been on the site for years now. When I first started using it site auctions could be won. Now it seems that there is always one more bid. Almost seems like people have unlimited bids and drive the price of items up. Gift cards use to be something that you could bid on and at least get face value when you bought them after not winning and the bid price ends up more that the value of the gift card. And talking about gift cards you can not even get a gift card without having a bid pack added to the price. So now even gift cards are over priced.

Date of experience: November 14, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kevin,
Thank you for your honest review here.

I'm very sorry for any frustrations you have experienced.

Based on customer feedback like yours, we have made a number of changes on DealDash since you began with us back in 2012. We hope these have been for the better, however, your comments
Are invaluable in empowering our team to create more positive change on DealDash. I’ll make sure that your voice is heard in our ongoing discussions about how we can improve.

In fact, we’d love for you to jump on a call or chat with us and give us more suggestions of what you’d love to see in the auctions this holiday season!

Let’s talk auctions ☺

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

The Team at DealDash

Thumbnail of user leandrom18
Massachusetts
1 review
0 helpful votes
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March 29th, 2017

Very good deal dash but sometimes they are mistaken about you, they confuse you with other people but I am already 2 years playing and I love being with a dash deal earning expensive things for so little money

Date of experience: March 28, 2017

Thumbnail of user pamc21
New York
1 review
6 helpful votes
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August 31st, 2015
Verified purchase

Sometimes it feels as if your being doubled teamed by friends or maybe they have bots. I have bout numerous bids and way over bid on items an still lost but ended up buying certain items and received those bids back. Bids are expensive when one spends 600-800 on an item and does not win. Maybe im wrong but i have read a friend referred me to this sight or thank you all for your cards and gifts and one person said the site mad them really mad cause its hard to win but still remains hopefull and it is an addicting site..

Date of experience: August 28, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your note. We don't have fake bidders but the bidders who bid on the more expensive items are very experienced, have developed very good strategies and they have a lot of bids to use. Sorry to hear that you find it's too hard to win.

If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/tactics-and-tips), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains!

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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