• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user charlese55
1 review
4 helpful votes
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July 28th, 2017

Until you level the playing field again i wouldn't recommend this place to my enemy! They have about 20 or so bidders that you couldn't beat to save your life, so if they brought back limits to the amount of wins per week or even day it would level the playing field some what, but that would make no sense for them to do because they wouldn't make as much money from the suckers who don't know any better yet. My advice is to stay away from here until they bring back winning limits.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Charles. Thanks for your feedback and sorry to hear that you didn't find winning easy enough on DealDash. We do limit item wins to one item per user per week to limit the competition. We also have our $5 No New Bidders limit which aims to limit the amount of bidders that can participate in an auction. Hope this helps. If you need anything, feel free to give us a call on our toll-free number: 855 455 3325

Thumbnail of user edp29
1 review
3 helpful votes
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May 12th, 2016
Verified purchase

I have been a big fan of DealDash for several years and for the first time experienced a small issue when using BidBuddy. I contacted the DealDash's Technical Support, and they were prompt, courteous, and professional. They reviewed my issue and corrected it most fairly. Thank you very much!

Thumbnail of user tomicav
1 review
1 helpful vote
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February 2nd, 2014

On the commercial that it you advertise say's its free to join. I did not select to purchase 60 bids when I first joined. This is where you draw people in and get then to join. This $36.00 I was charged put my checking account in the negative. I was so excited to join this site but now reading the fine print I'm disappointed. What if I didn't want to purchase $36 worth of bids when signing up. I feel like I was set up and that is not a very good feeling. I've told my friends about this site and told them it was free to join which now makes me a liar and that is not a title that I like to hold. So how will you fix this problem that I now feel very uncomfortable with and now have to explain to my friends to not join unless they want to be charged $36 even if they don't want the 60 bids. Very Unhappy Sooqie2016

But they rectified the situation in a matter of minutes.
Very Happy Sooqie2016

Thumbnail of user sg126
1 review
2 helpful votes
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February 7th, 2018

Deal Dash is the best auction site I have joined! I won all the time & there was always great stuff to bid on! The merchandise I won in the auctions were of great quality & I gave them out to my family & friends for Christmas! I gifted myself also! I love Deal Dash!

Thumbnail of user traviss32
2 reviews
0 helpful votes
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August 22nd, 2016
Verified purchase

I've been on dealdash for many years and won a lot of exciting gifts for me my wife and kids sometimes you have to bid a little smarter to win but it is possible won a 55 inch flat-screen TV for 1 cent and only 20 bids what a deal plus you ever have a problem they will fix it right away like I said best site to bid and win great products

Thumbnail of user tiffanie2
1 review
1 helpful vote
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December 4th, 2012

I have had a wonderful experience with this website. I was a little leary at first but I have had nothing but good experiences with this site and their customer service department. I have had a couple of issues but they were resolved quickly and in my interest, the customer. They really do value their customers and put the customer first. This is so hard to find these days. They were not just interested in their bottom line but in me as a customer and an individual. I was not just another number like so many companies tend to make me feel. I really appreciate seeing the old but good values of the past in DealDash.

Thumbnail of user carla481
1 review
23 helpful votes
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December 29th, 2016

DealDash is a complete rip-off. They're acting like you can pick up these items for pennies on the dollar. By the time you put in your bids and win you still have to pay for that item. It is complete scam. Also the money they make on an item is incredible. If a PS4 ends up selling for $150 on their site you divide that by all the bids placed, the end up making $1,500 on that item and then still want you to pay the $150 winning bid. Stay away from that site your just throwing your money away.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Carl. Please note that more than half of the items we sell go for 90% off retail or more. This is including the cost of bids. So, though it's true that you have to buy bids to participate in the auctions, our users end up with significant savings.

If you have any questions or concerns about your DealDash account, please send me an email with your user name and query and I'll be more than happy to help. My personal email address is adrian@dealdash.com

Happy new year,

Adrian

Thumbnail of user robertb119
1 review
1 helpful vote
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February 20th, 2014
Verified purchase

I'm disappointed and tired of the Pro Players with deep pockets winning most of the high end items. I have concerns that there are bots on the site controlling the bidding. I have a feeling that the bids I have now will last a very long time.

Thumbnail of user shelii
2 reviews
1 helpful vote
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August 24th, 2015
Verified purchase

Had an issue with an item I won. Sent a message to customer service. Within an hour I received a couple of options to resolve the problem. Karl S handled things quickly. Customer service doesn't get any better than this! Thank you Karl S! Thank you DealDash!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Sheli, we're always available to help you resolve any issues you may have as fast as possible. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user marilynp6
1 review
0 helpful votes
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December 25th, 2013

These folks are great i clicked on the link thinking i was spending. 60 cents and it was 60. Dollars and im on social security and that took all my money when i asked for a refund they were on it and did it for me! I CANT say enough for deal dash.com! They are wonderful!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Marilyn for the feedback and I'm glad to hear your issue was resolved for you. Happy New Year!

Thumbnail of user joser56
1 review
0 helpful votes
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November 14th, 2015
Verified purchase

Excellent customer service was provided. I was able to change my username via customer service in less than 2 minutes. Today is my first day with DealDash and I love it! My wife was right. It's fun and honest bidding!

Thumbnail of user jennap11
1 review
2 helpful votes
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July 7th, 2016
Verified purchase

I contacted Deal Dash after learning that a couple of items that I had recently won were not able to be purchased. After sending them item information, they opened up the won auctions again and I was able to purchase the items.

They were very helpful and very friendly, thank you!

Thumbnail of user rogere12
1 review
0 helpful votes
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February 4th, 2014
Verified purchase

My problem is that I live in a small town. Don't have most of what gift cards you have on your site. Have a Walmart but the Walmart card has become the most popular on your site. Also, I am a senior citizen. Deal Dash runs a good operation.

Thumbnail of user mustaphae
1 review
1 helpful vote
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February 28th, 2014
Verified purchase

It is becoming harder and harder to win and if entered bidding early you might as well forget it, you'll never win unless you were extremely lucky. In short too many people and too few worthy items to bid on..

Thumbnail of user sandrao89
1 review
7 helpful votes
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January 28th, 2019

DealDash is the biggest scam out there. DealDash is nothing but a scam. I have even shown them proof with their own time clock that there was 10 seconds between my bid and another persons bid and still nothing. Scam

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sandra,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.

From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.

In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.

One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.

Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.

I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are always happy to help.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Your DealDash experience means everything to us.

Thumbnail of user christieb12
2 reviews
1 helpful vote
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June 2nd, 2014
Verified purchase

The first time I bought a bid pack I was so overwhelmed and frustrated that I requested my money back. They refunded my money and my bid credits and explained where to go to learn how to bid. I still haven't won anything yet, but I finally got the concept thanks to their outstanding customer service team! Kudos to them! A+++++!

Thumbnail of user maryp42
2 reviews
1 helpful vote
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January 29th, 2014
Verified purchase

Love DealDash except for the few bidders that have thousands of bids that keep others from having a chance on the bigger items. That doesn't seem fair, also, there seems to be team bidders who get together and monopolize the bidding. Why not have auctions that don't have BidBuddies? Give all a fair chance.

Thumbnail of user brockm13
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

I would highly recommend deal dash... I won an I pad 16gb for only 20 dollars. It's a great website and if you need to ask them a question they email you back right away. Love this website definitely recommend it to everyone.

Thumbnail of user jimd44
1 review
1 helpful vote
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January 25th, 2014

So easy to see the dealdash is the Sucker land of online bidding sites. I ran from this one after going through the process of watching, bidding, and losing bids after seeing items being bid up above retail and the bidder spending more on bids than product. Paying Twice! Some bidders spend more on the bids rather than the item.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jim, if you have not won an auction with your first bid pack you can get those bids back for a second chance. You're also eligible for a refund on your first purchase if you're not satisfied. It's difficult to know what bidders actually spend because of the many ways to get free bids and chances to win bids. It's very rare to see the final selling price go above the cost of the item and if it does it's usually because it's a special auction where the winner does not have to pay the final price. If you'd like to discuss more or have any questions please send me a message. Sincerely, Dave

Thumbnail of user skipp20
1 review
6 helpful votes
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April 2nd, 2023

I joined Deal Dash this weekend and was highly dissapointed and feel robbed. People have learned to game the system using bidding buddies. It happened to me in three of my five bids. Within seconds of stopping my bids someone wins? My bids are in Purple.

Products used:
Online bidding

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your comment. We're sorry to hear of the inconvenience here. Users can use our automated tool Bidbuddy to place bids for them and we recommend users to use Bidbuddy, as it guarantees the bids will be placed into the auctions whenever it is their turn in the queue. Just reach out to us directly so we can further assist, thanks!

Thumbnail of user sandrao19
1 review
2 helpful votes
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April 23rd, 2016
Verified purchase

It was very addicting. Unfortunately I didn't win like they describe in the commercials. Maybe I'm just unlucky but for what it's worth, I had a fun time using it. And if I was rich, I would use this all the time lol

Thumbnail of user williamp41
2 reviews
1 helpful vote
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February 14th, 2014
Verified purchase

Not bad. Too many people overbid, so even if you are patient and play it right, you end up paying full price. It would be nice if you did as Quibids does and cut people off when their bidding exceeds the BIN price.

Thumbnail of user geneg12
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

I at first did not understand the results of an answer I received until it was clearly explained to me by in the original message, so it is clear that people should NOT make an unrashional decision until they read the response received from the help people at least one good time, or a second time to make sure it was understood. It only takes a few extra seconds.

Thumbnail of user kenp137
1 review
10 helpful votes
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June 5th, 2018

You have to realize you are paying for bids and they may cost you around 10 or 12 cents (taking into account free bids) so if you have to place 200 bids to buy something for $5.00, you have paid $25 to $30 before you are done. But it is clear in the rules. The problem is everything has an inflated buy it now price. The lady did not get a $5100 coffee table for $20, she got probably a $500 coffee table for $20 and maybe $100 of bids. Still some get lucky. You can't win bidding 20 bids for most things. Need to be in it to win it and you need to watch the jumpers and cheaters.

Thumbnail of user cindyh16
1 review
1 helpful vote
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February 20th, 2014
Verified purchase

I've had a wonderful time winning things I know my family would like and it's a lot cheaper to win them on DealDash than to go buy them in the store. It's also warmer sitting in my house and winning the prizes!

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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