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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I have done many auctions in my life, dealdash is the only auction that when you bid and you don't win you loose all the money you were working with! This is NOT the way real auctions work! Since when that when you bid and don't win you loose your money. This is nothing but a scam & big money grab! I would not recommend this auction site to my closest friend! It's a steal your money auction!
Tip for consumers:
Don’t waist your money!
Products used:
Lost all monies & no product!
Date of experience: April 9, 2021
I have been a DealDash customer for some time. I do not have access when a lot of your items are put up for bid, therefore there are times that I would have bid on an item, only to find out that the bidder selection is already full.
I have only won a couple of your items.
Date of experience: March 7, 2015
I love DealDash! I have won several gift cards. I have gotten a few great deals (bid 2 times and won a $25 gift card). It can be difficult to win, but if you study patterns and spend some time on strategies, you can win.
Date of experience: April 30, 2013
It seems that every time I decide to bid on an item, the bids go on and on. I have paid the price for a lot more items than I have won by bid. I can't say that I am really satisfied considering my experiences.
Date of experience: February 1, 2014
Hi Ed, since the auctions are really unpredictable it's best to always bid on items you plan on buying anyway in case you don't win; this way you don't lose your bids. I'd be happy to talk with you to answer any questions or share bidding tips. You may also be interested in visiting DealDashTips.com or DealDashReviewed.com. Sincerely, Dave
I had won steaks and had not received an email. I had to make an emergency trip to the hospital and was gone for 3 day. During that time the steaks were delivered and know one was looking for them so they sat outside. I contacted Deal Dash a few days after I got home and now I have new steaks on the way. Deal Dash has always answered every email. It may not be the answer you want but if you have a problem they will explain the reason for the answer.
Date of experience: November 5, 2015
What a joke, this site charges you 24 bucks for bids and every item worth bidding on takes 100'xs more bids to even have a chance of winning so you have to bid on bids on more bids and pay more money for more bids. Granted some players are hooked and do just that and a rare few get something for better than shopping around prices.
Date of experience: April 13, 2018
Hi Marly,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Best,
DealDash Support
On the commercial that it you advertise say's its free to join. I did not select to purchase 60 bids when I first joined. This is where you draw people in and get then to join. This $36.00 I was charged put my checking account in the negative. I was so excited to join this site but now reading the fine print I'm disappointed. What if I didn't want to purchase $36 worth of bids when signing up. I feel like I was set up and that is not a very good feeling. I've told my friends about this site and told them it was free to join which now makes me a liar and that is not a title that I like to hold. So how will you fix this problem that I now feel very uncomfortable with and now have to explain to my friends to not join unless they want to be charged $36 even if they don't want the 60 bids. Very Unhappy Sooqie2016
But they rectified the situation in a matter of minutes.
Very Happy Sooqie2016
Date of experience: February 2, 2014
Until you level the playing field again i wouldn't recommend this place to my enemy! They have about 20 or so bidders that you couldn't beat to save your life, so if they brought back limits to the amount of wins per week or even day it would level the playing field some what, but that would make no sense for them to do because they wouldn't make as much money from the suckers who don't know any better yet. My advice is to stay away from here until they bring back winning limits.
Date of experience: July 28, 2017
Hi Charles. Thanks for your feedback and sorry to hear that you didn't find winning easy enough on DealDash. We do limit item wins to one item per user per week to limit the competition. We also have our $5 No New Bidders limit which aims to limit the amount of bidders that can participate in an auction. Hope this helps. If you need anything, feel free to give us a call on our toll-free number: 855 455 3325
I have been a big fan of DealDash for several years and for the first time experienced a small issue when using BidBuddy. I contacted the DealDash's Technical Support, and they were prompt, courteous, and professional. They reviewed my issue and corrected it most fairly. Thank you very much!
Date of experience: May 9, 2016
Deal Dash is the best auction site I have joined! I won all the time & there was always great stuff to bid on! The merchandise I won in the auctions were of great quality & I gave them out to my family & friends for Christmas! I gifted myself also! I love Deal Dash!
Date of experience: February 6, 2018
I've been on dealdash for many years and won a lot of exciting gifts for me my wife and kids sometimes you have to bid a little smarter to win but it is possible won a 55 inch flat-screen TV for 1 cent and only 20 bids what a deal plus you ever have a problem they will fix it right away like I said best site to bid and win great products
Date of experience: July 21, 2016
I'm disappointed and tired of the Pro Players with deep pockets winning most of the high end items. I have concerns that there are bots on the site controlling the bidding. I have a feeling that the bids I have now will last a very long time.
Date of experience: February 20, 2014
Had an issue with an item I won. Sent a message to customer service. Within an hour I received a couple of options to resolve the problem. Karl S handled things quickly. Customer service doesn't get any better than this! Thank you Karl S! Thank you DealDash!
Date of experience: August 21, 2015
Thanks Sheli, we're always available to help you resolve any issues you may have as fast as possible. Please let us know if there's anything else you need. We'll be happy to help.
I have had a wonderful experience with this website. I was a little leary at first but I have had nothing but good experiences with this site and their customer service department. I have had a couple of issues but they were resolved quickly and in my interest, the customer. They really do value their customers and put the customer first. This is so hard to find these days. They were not just interested in their bottom line but in me as a customer and an individual. I was not just another number like so many companies tend to make me feel. I really appreciate seeing the old but good values of the past in DealDash.
Date of experience: December 4, 2012
DealDash is a complete rip-off. They're acting like you can pick up these items for pennies on the dollar. By the time you put in your bids and win you still have to pay for that item. It is complete scam. Also the money they make on an item is incredible. If a PS4 ends up selling for $150 on their site you divide that by all the bids placed, the end up making $1,500 on that item and then still want you to pay the $150 winning bid. Stay away from that site your just throwing your money away.
Date of experience: December 27, 2016
Hi Carl. Please note that more than half of the items we sell go for 90% off retail or more. This is including the cost of bids. So, though it's true that you have to buy bids to participate in the auctions, our users end up with significant savings.
If you have any questions or concerns about your DealDash account, please send me an email with your user name and query and I'll be more than happy to help. My personal email address is adrian@dealdash.com
Happy new year,
Adrian
It is becoming harder and harder to win and if entered bidding early you might as well forget it, you'll never win unless you were extremely lucky. In short too many people and too few worthy items to bid on..
Date of experience: February 28, 2014
My problem is that I live in a small town. Don't have most of what gift cards you have on your site. Have a Walmart but the Walmart card has become the most popular on your site. Also, I am a senior citizen. Deal Dash runs a good operation.
Date of experience: February 4, 2014
These folks are great i clicked on the link thinking i was spending. 60 cents and it was 60. Dollars and im on social security and that took all my money when i asked for a refund they were on it and did it for me! I CANT say enough for deal dash.com! They are wonderful!
Date of experience: December 25, 2013
Thank you Marilyn for the feedback and I'm glad to hear your issue was resolved for you. Happy New Year!
I contacted Deal Dash after learning that a couple of items that I had recently won were not able to be purchased. After sending them item information, they opened up the won auctions again and I was able to purchase the items.
They were very helpful and very friendly, thank you!
Date of experience: July 5, 2016
Excellent customer service was provided. I was able to change my username via customer service in less than 2 minutes. Today is my first day with DealDash and I love it! My wife was right. It's fun and honest bidding!
Date of experience: November 11, 2015
DealDash is the biggest scam out there. DealDash is nothing but a scam. I have even shown them proof with their own time clock that there was 10 seconds between my bid and another persons bid and still nothing. Scam
Date of experience: January 28, 2019
Hi Sandra,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.
In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.
One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your DealDash experience means everything to us.
The first time I bought a bid pack I was so overwhelmed and frustrated that I requested my money back. They refunded my money and my bid credits and explained where to go to learn how to bid. I still haven't won anything yet, but I finally got the concept thanks to their outstanding customer service team! Kudos to them! A+++++!
Date of experience: May 30, 2014
Love DealDash except for the few bidders that have thousands of bids that keep others from having a chance on the bigger items. That doesn't seem fair, also, there seems to be team bidders who get together and monopolize the bidding. Why not have auctions that don't have BidBuddies? Give all a fair chance.
Date of experience: January 29, 2014
It was very addicting. Unfortunately I didn't win like they describe in the commercials. Maybe I'm just unlucky but for what it's worth, I had a fun time using it. And if I was rich, I would use this all the time lol
Date of experience: April 20, 2016
I would highly recommend deal dash... I won an I pad 16gb for only 20 dollars. It's a great website and if you need to ask them a question they email you back right away. Love this website definitely recommend it to everyone.
Date of experience: January 28, 2014
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Rick,
Thanks for your review, I'm very sorry for the inconvenience.
DealDash does operate on a pay to bid model, where bids are required to be purchased. However, we do offer a full money back guarantee on the first bid pack purchase and a Second Chance Guarantee for your first win!
DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. With over a million registered users, we are the leading company in this market in America - that success would not be possible without a total commitment to integrity.
Feel free to reach out to us anytime at support@dealdash.com, have a great day!