• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user nicholasy4
1 review
1 helpful vote
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July 26th, 2016
Verified purchase

Every time I ask a question it is answered promptly and with courtesy.
Also, I had a problem with a purchase of a hand-made bag, which in my opinion did not warrant the purchase price, and Deal Dash sent a shipping label with a note to pack the bag and return it and they would return the purchase price.

Job well done!

Thumbnail of user helens50
1 review
2 helpful votes
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March 2nd, 2015
Verified purchase

I have received excellent feed back and information from the support department. It has given me a much better understanding of how the site works. I thought I was learning from other bidders and I should have known better.

Thumbnail of user ronl12
1 review
0 helpful votes
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September 25th, 2013

The last three day I've seen something strange happening on DD. I'm limited on cash so I watch the site a lot and bid when I think there's a chance to win. What's been happening is a lot, and I mean a ton, of low end $10 and $15 Amazon gift cards have been going for $. 01 and a few more for no more than $. 03. Many of those are going to "first time winners". That seems to have stopped since last nite. During that same time period the $25 and up cards have been going of very high prices in general with a few under a dollar. This a/m the site wasn't updating like is is supposed to as well. Possibly internet traffic jam or maybe a denial of service attack?
The obvious inference on the cheap cards is DD is somehow allowing newbies to "win" a few to keep up the interest etc. I really think DD is trying to maintain a rep of honesty etc but when I see things like this m alarm bell start ringing!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ron, thank you for the feedback. I checked with our auction management team to see if there have been any changes with scheduling of gift card auctions. There have not been any major changes in the volume of gift cards scheduled. We did however add a few more higher valued gift cards such as the $800 Amazon, $500 Home Depot and $500 Walmart. It's likely you'll see even more higher denomination gift cards scheduled up for auction in the coming weeks. As for the price the auctions are selling for this remains very unpredictable, however trends show the lower valued auctions get less bids placed and therefore sell cheaper.

Regarding the site not updating well, our development team has been working on a new product releases and merging those updates to the database. I spoke with one of our developers and was informed they encountered a couple small bugs during the migration, however were able to react and fix those quickly. If you do notice any bugs please let our customer support team know so we can log the incident which helps our developers investigate and correct any issues.

If you have any other questions or have any suggestions on how we can improve your experience on the site please don't hesitate to get in touch. Sincerely, Dave

Thumbnail of user terrab3
1 review
25 helpful votes
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May 30th, 2016

I am embarressed to say that I placed over $650 over the last 2 days with Dealdash, and no matter which approach I took, I never won a bid. On three occasions, my computer screen would freeze up, and when I was able to pull the page back up, low and behold, someone had won the bid! Hmmm

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Terra,

Thank you for getting in touch. I'm sorry to hear that you're experiencing frustration with the bidding. To give you a better chance to enjoy DealDash, we've refunded your first purchase and also added 300 bids to your account. We've also added some tips below to winning.

Here are some top customer voted bidding tips:

Bid only on items you like.
Focus on one auction at a time.
Decide in advance how many bids you will use in the auction (keep to this limit).
Use Buy it Now if you don't win to get your bids back and the item
Keep to a budget

Keep in mind, you can always re-coup the bids from all other subsequent bid packs by taking advantage of our Buy It Now feature. If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/page.php?id=6), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains!

If you need anything else, please don't hesitate to contact me!

Best,

Adrian
DealDash Community

Thumbnail of user teresaw4
1 review
3 helpful votes
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October 11th, 2012

DealDash is a terrific site! I have been on other penny auctions sites, but DealDash is by far the most fun and profitable. I have won over 100 items at very reasonable prices, They have a lot of specials on this site like free auctions with cheap bids. This makes it a fun way to save money and win items. I will be bidding on DealDash for a long time as it is my favorite site. The Customer Service team is outstanding, anytime I have a question or problem, they get back to me in a timely manner. I had doubts at first coming from other penny auction sites where I didn't win anything, but once I started bidding and winning on DealDash I was hooked. I receive my items that I have won within a week or two so it is a WIN, WIN on this site, check it out!
Sincerely,
Nuttersdog

Thumbnail of user cynthian10
1 review
0 helpful votes
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August 23rd, 2016
Verified purchase

DealDash provides quality items to bid on and gives the bidder a fun shopping experience while providing bargain prices. The playing field is level for all the bidders. It's a treat reading the bidder bios. Thanks DealDash for giving the player a place to find great items at bargain prices. It's great fun!

Thumbnail of user joek1210
1 review
4 helpful votes
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November 4th, 2023

There's a new deal dash commercial circulating right now. The 1st example of a great deal is a $1000 camera. It's an obvious lie. It's a cheap 'grab & shoot' camera, something for kids at best. Deal dash is a ripoff. Trust me. They ripped me off years ago!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Joe, thanks for your review! Rest assured, it's the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price displayed in our Marketing. I'm very sorry to hear that your experience with DealDash years ago was not positive. We would love to assist you further, please don't hesitate to contact us at support@dealdash.com, available 24/7. We value your feedback and are here to help provide a better experience.

Thumbnail of user petert102
1 review
1 helpful vote
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July 5th, 2016
Verified purchase

All of my dealings with Deal Dash have been smooth and easy. From time to time a item has been on back order but they have always filled the order as fast as they can. Deal Dash is like any store they run out of a item and like everyone else they have to wait for it to come in.

Thumbnail of user alana138
1 review
0 helpful votes
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March 22nd, 2016
Verified purchase

I had an issue when I signed up it did not state that it would cost me an amount much less how much it was. When I found out I notified y'all and you responded very quickly and took care of the issue very quickly. I wish every business did that. I thank y'all very much and y'all have been so kind in this issue. I would recommend you to anyone because y'all do at least take care of your customers. It shows you have heart and kindness. Again I thank you

Thumbnail of user jerrym105
1 review
0 helpful votes
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June 25th, 2017

DealDash responded promptly to my problem, and I believe it will be solved as promised. I have had many previous successful auctions (and a bunch I lost). This is a first class business and I will continue as long as possible.

Thumbnail of user barbarac104
1 review
1 helpful vote
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April 8th, 2016
Verified purchase

Deal Dash has the best Customer Service. I have had questions or problems and referred to Customer Service and heard from them in 24 hour or less in some cases. My problems turned out to be no problems. In some cases, they even rewarded me for my inconvenience. Way-to-go Deal Dash.

Thumbnail of user sharonp71
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

I have had nothing but a FANTASTIC experience with DealDash... The items are beautiful and its a exciting experience to be involved in. I have told many friends about your site! I visit your site a couple of times a week. I have won 32 bids. Your Customer Service Department is outstanding!

Love DealDash

Service
Value
Shipping
Quality
Thumbnail of user glendal6
1 review
0 helpful votes
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June 28th, 2017

I may not always win, but I don't always lose either. Its shopping at its best if you don't have time to get out to the stores or malls. It kind of gives you the feeling of casino betting to get the win. I find it entertaining. Its easier to not take so serious or you do get upset.

I find there are some rookies out there that do know the betting concept and do have the time to sit it out. I am more of an, in one minute out the next. I get busy.

Thumbnail of user lorab3
1 review
2 helpful votes
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September 7th, 2014
Verified purchase

Great people to talk to if you encounter a problem or question. DealDash is a fun site to try to win great items. More trying than winning but its all fun, right? And the buy-it-now option cinches the deal in the end so you don't ever really lose.

Thumbnail of user traceys54
2 reviews
0 helpful votes
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July 5th, 2016
Verified purchase

I have been a deal dash customer for quite a while now, and I thoroughly enjoy every time I go on this website. They have great products, great prices, and overall a great place to get a good buy. I have always been satisfied with the products that I have received and I recommend this website to everyone that likes a good deal.

Thumbnail of user myn72
1 review
1 helpful vote
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June 1st, 2022

I visited the site several times and it shows the supposed retail price! I think those values are seriously exaggerated! And if you believe those values, you might spend hour after hour bidding for their stuff!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for taking the time to leave a review! It is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. Of course, we are hoping you can take part in the auctions and win many of these items at a great discount :)

Thumbnail of user verno212
1 review
2 helpful votes
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January 1st, 2014

They let you "win" enough to whet a gambler's appetite, then you pay and pay. You get just enough to keep you paying, but overall you end up paying way more for things than you would if you bought them outright. Stay away!

Thumbnail of user davido9
DealDash -. – DealDash Rep

When shopping for things you're planning on buying anyway, why not try to win it at a good price. If you don't win, you can buy the item at regular price and get your bids back to try for something else. The auctions are really unpredictable and people win some really good deals every day.

Thumbnail of user chasec9
1 review
14 helpful votes
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December 31st, 2015

It seems kind of fishy that 1 person wins over half of the dekdo hover boards and each time they get a good deal on them. Its always the same people bidding over and over. Just kind of hard to believe that they would have this many bids

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your note. We don't have fake bidders but the bidders who bid on the more expensive items are very experienced, have developed very good strategies and they have a lot of bids to use.

Are you new to bidding? If you are, we suggest you watch and learn the auctions and do not bid immediately on the expensive items. Start with the smaller items like $15 gift cards and the like. You'll notice many of these smaller prizes also have bids attached. I can't stress watching and learning enough-it's vital to learn from the best and see what they do.

Can you win a large item like an iPad with a few bids on your first time out? Of course, you can - but it's not likely. That's just the truth. Watch and learn and ask lots of questions-That's how you develop a great strategy for bidding!

Please write back with any other questions you may have.

Thumbnail of user stanleyw96
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

I love this site the auctions I have won have fun getting involved even in auctions I didnt win are fun love reading peoples little stories about themselves are humorous. Cant wait to set my sights on something else that tickles my fancy will be soon very soon

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Stanley,

Thank you for taking the time to review us, we are happy to hear that you are enjoying DealDash :) Have fun in your upcoming auctions!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user jeannew18
1 review
2 helpful votes
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September 15th, 2017

Customer support at DealDash is the best I have ever dealt with. They answer your emails within a few hours, with a real person, and resolves your issues quickly and efficiently. They are always friendly, courteous, and very efficient. DealDash is the best!

Thumbnail of user carolined6
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

I've enjoyed the challenge of getting the best deal at the best price. I've found items that I've wanted for a long time and it was exciting to 'play the game' while loving the bargains I've gotten. I'm so glad I discovered this site.

Thumbnail of user tysonh6
1 review
5 helpful votes
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December 27th, 2015
Verified purchase

I had a misunderstanding on DealDash and didn't know i was gonna get charged for registering so when i saw the e-mail of a transaction i contacted them and requested a refund the rep instantly told me a refund was being made out to me.

Thumbnail of user maf
6 reviews
20 helpful votes
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May 6th, 2014

This is such a ripoff! The five star ratings MUST be from employees! No way is it worth it to pay to bid. The only winners are the greedy owners of the sites such as this one. I spent $34 to press a button. The attorney general should get involved in this/these scams!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello m-a f,

I'm sorry to hear you're not satisfied with your shopping experience so far. I see you've been provided with a full refund of your purchase and a second chance by having the bids returned to your account to try again. I'd love to help answer any questions you may have to ensure a great shopping experience. Please let me know how we can best assist you.

Thank you.

Thumbnail of user myrak21
1 review
2 helpful votes
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December 27th, 2020

New to this... seems jigged to me... when I place a bid... regardless of the seconds left to be at five or four or three or two it matters not... and there is no smooth way to just place a bid it will come up with different words or options and then of course the time goes by I just don't think this is anything that's for real. And unfortunately I bought seven dollars worth of more tokens... also used up quite a bit of time this morning watching it. I guess this is just not for me. Unless there's a really good tutorial and I come to see you differently I would say it's a rip off of time and dollars and MENTAL HEALTH...

Happy New Year 2021!
Deal DASH belongs in the year 2020 with all of its surreal scary hard to wrap head around... & what
Is legit... what is not or overblown... politics. Covid is real, just not honest. This deal dash is real they even have $ to run TV adds... but it's not honest.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Myra,

Thank you for getting in touch with your concerns.

My name is Erin and I'm replying on behalf of the DealDash Happiness Team.

The integrity of our auctions is our top priority. After having been in business since 2009, we would never do anything to cast a shadow on this. All bidders in our auctions are real people bidding in real-time just like you. As well, we do not interfere with or control the auctions in any way.

That said, your concerns matter to us. I've sent you an email as well, including some helpful tips to get you started. I do hope to hear from you soon!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a wonderful day!

Thumbnail of user peggyj2
2 reviews
14 helpful votes
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October 29th, 2014

I feel totally cheated. On the commercial on TV they never tell you you have to buy bids, I spent around $400 and only won half that. I won gift cards, it would have been cheaper to buy them, I kept buying bids and even spent lots of bids to buy more bids only to lose them all. I would rather go on Ebay at least you dont have to pay if you dont win!

Tip for consumers:
Be prepared to buy and lose a lot of bids.

Value
Shipping
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Peggy, the best way to prevent from buying more bids is to use the Buy it Now. For any auction you don't win, you can buy it and get all your bids back. So for example if you were bidding on a $100 gift card and did not win it, you could buy the $100 gift card for $100 and get your bids back free! People who shop this way have a great and fun experience and win more auctions too! If you'd like a refund on your first bid pack please send me a direct message or email our support team. Sincerely, Dave

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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