- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
Share Review on:
DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I've been using DD for over a year and my experience has been so wonderful from the people who work at DD to the products and yes even the shipping. On a scale from 1 to 10 for customer service, products, and shipping I'd rate DD a 10+++++, with 10 being the best and 1 being the worst. I've never had a bad experience with DD. It is a classy business, with classy people working there. I love DD and will continue to be an avid customer for the rest of my life. Keep up the great work DD!
Date of experience: July 22, 2016
DealDash is a lot of fun. Customer Service is always there when you need them until you get the hang of it. They read the questions submitted to them carefully and answer the questions completely and effectively.
Date of experience: January 15, 2014
I love the site. I do find it a little harder to play then the original site I used to play on. This site does have get items that you can actually need or use. They seem to help you out if you come across any questions or concerns. It is FUN, and GREAT to play on this.
Date of experience: January 3, 2015
My contact was with ANDREW and was a result of a credit card fraud situation.
He looked into the situation and was able to remedy the problem.
As no confirmation number was issued, Andrew sent an e-mail verifying what had been done.
Date of experience: May 2, 2016
I have been a member of Deal Dash since 2012, I have had so much fun! Not much to complain about in all that time, they excel in Customer Service and that means so much. I have had few problems but they were handled to my satisfaction and who could ask for more than that. There are a lot more bidders today than when I first started which makes it more difficult to win but its still fun and when I get a little extra money I usually share it with Deal Dash!
Date of experience: March 6, 2022
Thank you for your 5 star review Carol! I'm happy to hear our Happiness team were able to handle any problems you had faced and we are here for you 24/7, Happy Bidding^_^
I bought the hundred bid pack and later decided I change my mind, so I go to request a refund for all my money back because I hadn't used any of the bids at all, but guess what. Nobody responded and I don't have my money. Even though they claim you can get a refund apparently they don't give a crap
Date of experience: January 17, 2014
Hi Abel, I found your email and it appears we replied to you 3 minutes after you contacted us and processed your refund in full. I'm sorry if you did not see the reply. I'll personally forward that on to you again for your convenience. Sincerely, Dave
I have find Dealdash to be fun, and fair, but most of all, the customer service and support has been excellent. I have experienced a couple of issues and Dealdash resolved them. I have won several items and received them as promised. I would recomend this site to others. My advice play smart and always be aware of your bidding practices.
Date of experience: February 12, 2013
Dash Dash is the only penny auction site that I bid on. DD always have great items up for bid. I have won items for myself as well as great gifts for family members and friends. You can't go wrong with Deal Dash!
Date of experience: July 5, 2016
I contacted Deal Dash regarding the refund of my unsuccessful bids and the agent I chatted with instantly handled the refund, before I said anything else. I was amazed and extremely pleased at the instant response and customer service.
Date of experience: October 20, 2016
It has been harder to win now that more people are on and they also are bidding way beyond the value of it. I notice that some people are that win an item are bidding on it again to try to win twice if it doesn't have the win only once on it. Most of the stuff I have won has either been by luck or I had to pay almost what it cost to buy it because of the ending price and the bids I spent. Not that much fun anymore...
Date of experience: February 20, 2014
I have had wonderful experiences with DealDash Everything that I have won has been delivered well packaged and in a timely manner. I have been well pleased with quality of merchandise. I will continue to deal with DealDash and have told my friends and family about it
Date of experience: February 20, 2014
Customer service is great. Really happy with the site. But I rather use your site from my computer. When I use it on my phone is freezes my phone or just opens all by itself. But other than that great site.
Date of experience: March 24, 2014
Back then you could win good items in minutes. Now you have to decide whether you want the item or not because of the price of the item you would have to pay for if you don't win. This is not the honest auction because people are anxious to pound you like crazy and I have seen where they can run people off and win the items cheap and it's wrong. I know I have been there and done it. So you can join deal dash if you want to but be prepared to pay for the items that you want.
Date of experience: October 1, 2015
I have enjoyed the many hours spent on DealDash. I love the items that I won. They all are of fine quality. I try to choose carefully the items I wish to win. All of the items won have been more than worth the bids it cost me to win them. I wish I could play more often. Thank you DealDash for the great time spent on your site...
Date of experience: November 26, 2017
I like to get a deal on anything I can. I ordered a necklace for my daughter and I never received it. I emailed deal dash and they emailed me back saying they would send me another one. I got it in the mail today and beautiful
Date of experience: March 10, 2016
I waited 2 months and didn't get what I "won" (you have to PAY to bid). Finally support told me that I am "suspected of fraud" and that I won't be receiving my items OR a refund until their "investigation is complete." - I wrote the Attorney General and BBB and will sue them for a refund if I have to. Avoid this scam company at ALL costs!
Response to DealDash: I already did get in touch with you. My review reflects what your customer service already told me!
Tip for consumers:
Do not use this site.
Date of experience: December 8, 2016
Hi JD,
Thank you for getting in touch. I'd like to take a look at your account and see how we can resolve this. Can you send me an email with your user name?
My personal email address is adrian@dealdash.com
Looking forward to receiving more information.
Well, every time the word Checking comes up, someone is allowed to bid over it. Whenever I try to do it, I lose. Therefore, I just do not understand what is going on. But, I do enjoy bidding on your website.
Date of experience: July 28, 2016
Too much delay between submission of a bid and when it registers. Also, BidBuddy would be more interesting if the bids were randomly submitted. If they are going to be at the "last second", they should in fact be at the last instant so as to NOT allow a "jumper" to come in immediately after the bid causing the bidbuddy bidder to lose the lapsed time.
Date of experience: February 13, 2014
This site will take money from your bank account/ credit card unauthorized! Do NOT give any financial information to them whatever you do! They will drain all your financial means from your account. FRAUD!
Date of experience: August 20, 2015
Hi Jill. Sorry to hear there's been a misunderstanding. Please note that although signing up on DealDash is free we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
I have the same opinion as Will. I have tried several auctions after I first joined Dealdash and in every case, I've ended up having to use the buy it now feature because there is no way to win. I don't want to use the Bidbuddy because I have noticed, sometimes the items go for more then their listed value. Don't understand that at all. I don't want to pay $30 for a $25 gift card! That brings me to the value they list on the items. I'm not so sure the values they list are anywhere near what the items are actually worth. No "buy it now" makes sense on over priced items. Also, when I bought bids, they ran it through twice. I only bought one pack and ended up with two. Not what I wanted. Why would I buy bids in two different transactions at the same time?
Date of experience: September 8, 2016
Dealdash has the best associates to work that I have every dealt with woth any company. Very detailed ordinate. Always has an answer or solution to any matter you might have. Kudos to dealdash's associates/employees.
Date of experience: January 23, 2017
First time i tried got in a biding war with several other determined bidders after spending over $100 dollars dropped out received nothing when they posted the winner wasn't even one of the people i was bidding against sure I can get my Bids back by buying the item at full price$700 no thank Ill stay away
Date of experience: July 26, 2015
Thanks for getting in touch. I apologize for the inconvenience. In order to see what may have happened and help you out, could you please let me know your DealDash user name? I cannot see any accounts under the name "Larrbear". Perhaps you included some numbers?
Alternatively, I can pull up your account with the email address you've registered on DealDash.
Looking forward to hearing from you in order to help resolve the situation.
Fastest win I've ever had & I have tried to win this set for so long. I already won this set a very long time ago & my sister accidentally threw one of the knives away in this set, the smaller one. I missed this knife so much as I love to use these everyday. I think I will pass on the other 2 to my son as he loves to cook as well. I have almost all the knive sets in this series. Thank you Deal Dash for a terrific win.
Date of experience: December 21, 2022
Thank you for your review Susanne! We're very happy to hear of your great auction win and look forward to hearing of more fantastic wins in the near future, Happy Bidding :)
I have been on DD since June. I am confused by some of the negative comments I have found here about DD. I have never had a problem with a shipment and I have won several things from them. I think their customer service is overall very good. My only gripe is that a bid COSTS between 15 and 60 cents each but is only worth ONE CENT when you go to bid. That is some steep depreciation! However knowing that, I still go back and bid. If you keep your wits about you and don't overbid, you can still make out ok.
Date of experience: October 23, 2013
Thank you Vince. By having the auction price only increase by 1¢ with each bid, the final sales price of the auction remains very low for the winner. We use the sales generated by selling Bids to fund the highly discounted auction prices. Sincerely, Dave
My experience has been very exciting and productive. Watch how much you bid for each item and be aware of the price you will have to pay. AND bid on the things that you want and are willing to pay for if you do not win the bid.
Tip for consumers:
Be nice to the other bidders. Let the clock run down!
Date of experience: October 21, 2014
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Thank you Holly for the nice feedback and glad to hear you're having a fun shopping experience with us! Get in touch if you ever need any assistance!