Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user davew292
Illinois
1 review
22 helpful votes
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April 15th, 2019

Been on dealdash for a little over a year & haven't had too much to complain about until recently when it was clearly obvious that I should have won an auction at a certain price but didn't. As can clearly be seen, 14 seconds ticked off between the times of 04:56:13 & 04:56:27. I don't by their explanation of internet refreshing or whatever. Haven't done a lot on here since that fiasco. Just hoping they are a little more honest in the future.

Date of experience: April 15, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Dave,

James here from Customer Support.

Thank you for your open and honest review on DealDash.

A difference of more than 10 seconds, although rare, can occur if there has been a short delay in the time-stamp generation within the bidding database. In these cases, our system takes a split second to check and confirm that the auction still had users with BidBuddies booked and that the auction should have continued as normal.

In this particular case (auction ID 7353291), it has been confirmed that there were other users with BidBuddies already booked in the system. We can assure you that nobody has gained any unfair advantage or additional time to place a bid during this slight delay.

Again our apologies for any confusion caused by this. If you have any additional questions, please feel welcome to contact us below. We are available 24/7 and we are always more than happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user matthewt1046
Idaho
1 review
30 helpful votes
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April 30th, 2023

This website is so under regulated. I have no doubt it will be under investigation in the next 12 months.
VERY misleading, very TRICKY and SCAMMY. Be warned, they make it sound easy and you'll find yourself spending hundreds of dollars and getting NOTHING. If you do win anything you'll find it's pretty poor quality.

Tip for consumers:
SCAM. UNTRUTHFUL. UNFAIR. FALSE ADVERTISING!

Service
Value
Shipping
Returns
Quality

Date of experience: April 30, 2023

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for sharing your review with us Michael. I'm sorry to hear of your experience. We've now reached out to you directly and look forward to hearing back from you!

Thumbnail of user ernestc242
Texas
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Package arrived open and missing items. Contacted DealDash and response was very quick with options to remedy the issue. With service like this they will continue to get my business.

Date of experience: March 28, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Ernest! We can't express how grateful we are for your 5-star rating and positive feedback. We're delighted that you're happy with our customer service. Always feel free to reach out to us, we're available 24/7 whenever you need assistance. Happy Bidding!

Thumbnail of user staceyt6
Michigan
1 review
1 helpful vote
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March 26th, 2015

I've tried other penny auction sites but done as good as DealDash. Customer Service is second to none, quick to respond in a satisfactory matter concerning bids, refunds, credits, and inquires of items in questions. Ships all items free and quick. The Best by Far.

Tip for consumers:
Bid on no more then 2 items at a time. This will help control your spending.

Service
Value
Shipping
Returns
Quality

Date of experience: March 23, 2015

Thumbnail of user janicev377
Texas
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Very rewarding with each purchase and no problems. Will give Deal Dash eight thumbs up.

Date of experience: July 19, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Janice! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!

Thumbnail of user donnap2094
Washington
4 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

I have playing off and on for several years and it is a lot of fun.

Date of experience: July 11, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donna, Thank you for your positive review! We're thrilled you enjoyed your experience! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!

Thumbnail of user deborahw261
Tennessee
3 reviews
10 helpful votes
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January 28th, 2019

Once you learn the ins and outs of auctioning on this site you will win stuff at low prices. For example: I won a 550 dollar vacuum cleaner for under 6 dollars. Including bids it was like maybe 15 or 20 bucks. I won a 300 dollar top quality duffel bag for like 6 bids which ended up being like a dime. I won a set of knives for 2 dollars. Since it was a half price sale I paid 98 cents. Including bids i probably paid 5 dollars for these top quality chef knives.

Date of experience: January 28, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Deborah
I hope you are having a wonderful day

Thank you so much - You are awesome.

Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Let me know if there anything I can do to further assist you.
DealDash loves you!

Thumbnail of user wolfieb
Connecticut
1 review
2 helpful votes
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March 24th, 2023

Went on deal dash wanted to see what they had they want credit card info right away used pay pal next thinv i know im kn the hook for $30! I didnt BUY ANYTHING! Disputing charge will get money back rip off!

Date of experience: March 24, 2023

Thumbnail of user davido9
DealDash -. – DealDash Rep

We're sorry for the inconvenience here Wolfie. DealDash does operate on a pay to participate model where bids are required to be purchased in order to participate in the auctions. Just reach out to support@dealdash.com and we will be happy to assist with a full refund, thanks!

Thumbnail of user joseh269
California
1 review
25 helpful votes
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December 2nd, 2020

This site is trash! It cost money just to bid, you bid on items that if you don't win you basically spent money for nothing and to top it off the same names always win. Something not rite about this site. Save your money. I started with 250 bids and you earn bids as you go. So tell me who the hell spends over 250 bids to win 225 bids and still pay? It makes no sense. Check the pictures out as proof.

Service
Value
Quality

Date of experience: December 2, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jose,

Thank you for reaching out with your concerns.

My name is Erin and I'm reaching out on behalf of the DealDash Happiness Team.

I'm sorry to hear that you aren't enjoying your DealDash experience. The integrity of our auctions is our utmost priority, and after having been in business since 2009, we would never do anything to cast doubt upon our motto of "fair and honest" auctions.

DealDash has no control over the duration of the auctions, it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one.

That said, it can also mean that bidding on an item can sometimes go high. Every bidder has their own strategy, and reason for bidding the way that they do. For instance, some bidders are looking to level up in their Time as Highest Bidder, and other times they are looking to place on the Leaderboard when we have the Time as Highest Bidder Leaderboard promotion on.

Your experience matters to us, and we'd love the chance to turn this around for you. I hope you'll take the time to reach out to our friendly Happiness Team!

We're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user mandyl268
New York
1 review
8 helpful votes
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January 7th, 2024

Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.

Date of experience: January 7, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at support@DealDash.com. We're available 24/7! Looking forward to hearing back from you!

Thumbnail of user wiltonh10
Virginia
1 review
0 helpful votes
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February 4th, 2014
Verified purchase

Gotta be careful and this site can be rewarding, took a while t learn. Now these team bidders or the coincidental dropping our of other bidders just when I do is unnerving, almost think you guys are involved(bidding)

Date of experience: February 4, 2014

Thumbnail of user markl80
Ohio
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

I won 3 gift cards out of 10. Not bad at all.

I have encountered some bidders jumping on me and would be nice to suspend those people for 1 week or 2 so that I can earn free bids faster like everyone else.

Date of experience: February 19, 2014

Thumbnail of user laurab255
Illinois
1 review
1 helpful vote
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July 19th, 2017

I contacted Deal Dash customer service yesterday and received a reply quickly.

Stephen M even sent. An additional training resource to make sure I understood fully.

God Bless you in your mission.
LB

Date of experience: July 19, 2017

Thumbnail of user algies8
North Carolina
1 review
0 helpful votes
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August 16th, 2014
Verified purchase

Quick response to my contact email and follow up came in a couple days. Graham very business like and you know you will be kept updated until your problem is resolved. Definitely 5 stars when it comes to customer service.
Thanks

Date of experience: August 13, 2014

Thumbnail of user ronniew3
Pennsylvania
1 review
1 helpful vote
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December 4th, 2012

DealDash is great! I have won numerous items less than a dollar. Very fair, offering you to pay for an item if do not win and get your bids back. They often have great prices on bid packs too. Fun! Fun!

Date of experience: December 4, 2012

Thumbnail of user williamm83
Ohio
6 reviews
34 helpful votes
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June 21st, 2013

I am aware before that auction sites could actually give us the ability to own an iPad or a TV at a low price but I never expected to get those things for a dollar only. My ideas and perceptions about this matter changed when I came cross this one site that many people already love.
DealDash has a well-known name in the online realm as one of the best reliable sites that offer more for your hard-earned money. It is not every day that you get to buy electronic gadgets or designer bags at 60% to 70% off its price tag but this can happen right at DealDash. All you need to do is purchase a meager 60-cent pre-bid pack which you can use in bidding for your noted products.
My bidding and auctions experiences there are all totally good. You should also check out this auction site open of these days and actually get those items at prices you would think as crazy offers!

Date of experience: June 21, 2013

Thumbnail of user beckyp3
Wisconsin
1 review
0 helpful votes
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November 24th, 2012

When I first joined last month they had a phone number and a fb page anyone could comment on... now there is no phone number listed at least not one anyone answers and their fb page seems to block any comments from the public only showing people who send in winning photos while not allowing any feedback at all. This seems like really bad, bad things are starting to happen. I hope I'm wrong. I'm about to send off my "my items have not been received for about 11 overdue items". I'll keep everyone posted on if, when, and what their response is. But I'm thinking that UPS and FedEx usually come well before their 5-8 day delivery times and since gift cards probably are just sent usps, I'm more than a little concerned that there would be issues with so many different products all being late... Keep ya posted!

Date of experience: November 24, 2012

Thumbnail of user chrism214
Georgia
1 review
1 helpful vote
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December 24th, 2015
Verified purchase

Love the customer service, design, and the way all the auctions are set up. Only problem I have is sometimes the bids last 11 seconds instead of 10, so you could win but someone gets an extra second to jump in.

Service
Value
Shipping
Returns
Quality

Date of experience: December 21, 2015

Thumbnail of user gtcwestw
District of Columbia
1 review
2 helpful votes
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March 4th, 2014
Verified purchase

Desktop site work is great. Overall experience with DealDash has been really good. We have received all products that we win in a timely manner. The Customer Support team really cares about users and listens!

Date of experience: January 28, 2014

Thumbnail of user jenelles
Idaho
1 review
2 helpful votes
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January 17th, 2015
Verified purchase

Very good-didn't give it the 5th star because the response time from customer support is way too slow----you should also have a telephone number available for questions that require immediate responses

Date of experience: January 13, 2015

Thumbnail of user stephq
Illinois
1 review
0 helpful votes
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February 3rd, 2015
Verified purchase

Deal Dash has a wonderful support team! They gave me a full refund with no questions asked after I made an unintended purchase. I will definitely be trying them out to see what their bidding is all about!

Service
Returns

Date of experience: January 31, 2015

Thumbnail of user lisav5
California
2 reviews
2 helpful votes
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September 8th, 2019

Penny auctions have come and gone people say. "They can't be trusted" & "they're all scams" is another one.
I'm here to tell you, there ARE (a few) trustworthy sites, and DealDash is one of them!
I've been a member since October, 2016, I've won over 21 high quality products (with free shipping!) and the one or two times I've had to contact customer service, I was amazed at how professional & courteous they were.
I've never felt anyone was trying to scam me out of money, quite the contrary, they GIVE you bids everyday, just for logging in! (Up to 15 bids). (They can't go broke after all).
And that's probably the main reason I keep coming back, I love collecting those free bids! (;
So I urge you not to listen to the haters, and give DealDash a try! It really is fun & entertaining, and there's NOTHING like that rush when you win an auction! It's something everyone should experience...

Lisa V.

Date of experience: September 6, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Lisa,
Look at you go! You are truly amazing!

Thank you so much for this glowing review of DealDash.
We are so proud to hear you love your items and are having a great experience in the auctions ☺

I personally promise you, will work very hard to keep that trust of yours we have gained.
If there's ever anything we can help you with, we are happy to assist you 24/7.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Your friends at DealDash.

Thumbnail of user douglass31
Indiana
1 review
0 helpful votes
  • Send Message
September 1st, 2015
Verified purchase

I can only speak for myself, but the service provided by DealDash is far superior than 'other type' auction sites. Things usually go smoothly, but once in awhile, things happen. One time a technical glitch and another, item received was broken. Both times, the issue was handled right away with no hassle what-so-ever. Great Service!

Date of experience: August 29, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for writing Douglas! It's great to hear we've been able to resolve your issues in a satisfactory manner. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user jone165
Arizona
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Deal dash has saved me thousands on products around the house from clocks to artwork and basically my whole bed set. It also makes Christmas shopping easy because everyone just wants gift cards nowadays. If you know what you're doing you can save a ton of money.

Date of experience: August 22, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jon, Thank you for being part of our DealDash community, we truly appreciate you <3

Thumbnail of user frankb75
Canada
2 reviews
5 helpful votes
  • Send Message
December 6th, 2022

I've been a DealDash member and have won some great items at a great cost. People's bidding can be foolish and an auction for a remote control truck worth $50 in Walmart went on for over 26 hours and the winner paid $212. DealDash's Buy it Now prices are insane. A motorcycle jacket had a BiN price of $4,600. The max store price was likely less than $300. This is just one example. Ppl need to limit their bidding and don't get into a bidding wars. You can win but bid smart.

Tip for consumers:
Budget your bidding and only bid on what you really want. Don't get into a bidding war as you will waste your bids and and in thee end you will lose all your bids and likely lose the auction. Bids cost money. Don't drain your bank account or max out your credit cards.

Products used:
Electronics, kid's toys, tools

Service
Value
Shipping
Quality

Date of experience: December 5, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for taking the time to leave a review for us Frank. I'm happy to hear of your great wins and deals that you have won on DealDash. Thank you for also sharing your bidding tips on how to stick to a budget and win items at a great deal. DealDash wants to bring a wide range of exciting and new items to auction, and to do so we work with major retailers like Walmart and Amazon, as well as multiple brands and distributors from Aava to Wilson & Miller. It is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. Of course, we are hoping you can take part in the auctions and win many of these items at a great discount.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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