• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.3%
Positive
75
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,435)

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Reviews that mention popular keywords

deal dash (720) customer service (747) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user rachelb88
1 review
2 helpful votes
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July 6th, 2016
Verified purchase

I have been a shopper a little over a year and have been very happy with many of my purchases. Many unique items which also make great gifts. On a stressful day I can get my mind off things by heading to DD and bidding on items.

Thumbnail of user hoan7
1 review
0 helpful votes
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January 22nd, 2015

I had problem with my account and I went online for help. It take only 3 minutes for my problem fixed. This site have the best online service I ever have for a long time. Very professional and best knowledge.

Tip for consumers:
Go on line if you ever have any problem that need to be fixed.

Service
Thumbnail of user traceys55
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

I have been with DealDash for a few years and I really enjoy the deals that I get. I have lots of fun with bidding and sometimes I just buy now because I want the item. Always receive the item and quick shipping :)

Thumbnail of user walkera2
1 review
8 helpful votes
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December 22nd, 2015

I'm so tired of pulling out of an auction that I've been in for over 100 bids only to have one of the only two players left pull out ONLY A COUPLE OF BIDS LATER and let the other one win. DD says they are nit team bidding but really that's 5 times in less than a week. Case in point auction http://www.dealdash.com/battle.php?auction_id=******* and auction http://www.dealdash.com/battle.php?auction_id=******* are just 2/5 examples. That's 100's of bids only to be won a couple of their bids because the other bidder "all of the sudden" got out.
They got 3 stars because their customer service is unbeatable. Always helpful and friendly.

Tip for consumers:
So the reverse happened to me. 2 bidders pulled out at the same time and I won. Plus if you think someone is team bidding hit "live chat" and they will check. They checked an auction for me and the players were team bidding. Of coarse by then one of them had won but DD gave me back the bids I had used in that auction. It takes money and a lot of time to win an auction, the majority of the time. Team bidding is cheating!!! Hope they did not get the item they won in that auction!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Walker. We have measures in place to detect irregular bidding patterns and I can assure you that this has been looked at further to assess if any form of cheating has taken place. In this case, the auctions were reviewed closely, but we did not find any correlation between the accounts. It seems like these were unfortunate coincidences.

We appreciate you reaching out and letting us know about this. Please always report these issues as we take them very seriously and strive to maintain a fair and honest site. Any users found to be in breach of our "House Rules": http://www.dealdash.com/house-rules face suspension and having their auction wins voided.

If there's anything else I can help you with, please don't hesitate to ask me.

Thumbnail of user jacquelines48
1 review
0 helpful votes
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May 19th, 2017

Thank you so kindly. Deal Dash made my day. Deal Dash came through for me. I thought when you purchased an item from Deal Dash you could take picture and get your free bids. You can only do it once a week. The mistake was mine not Deal Dash
Now I can bid on the item for my husband and mine 40th Wedding Anniversary.
Thanks again Deal Dash.

Thumbnail of user toms1352
1 review
3 helpful votes
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November 27th, 2020

Its simple it's a scam. When you add everything you spent you could of bought at the store or another site like Amazon. Or some of the other Dealdash makes it look like you got your item for hardly any thim but what about all the money your spending on bids. ADD IT UP.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Tom,

I hope you are having a fantastic day!

My name is Erin and I'm reaching out on behalf of the DealDash Happiness team. I'm terribly sorry to hear that you feel this way, and hope that I can help to ease your mind.

We partner with reputable brands, suppliers, and retailers to bring the items that we list in auction. As part of these partnerships, our retail prices are largely determined by the MSRP (Manufacturer’s Suggested Retail Price) as determined by the manufacturers directly.

One thing to keep in mind—if you are seeing similar items on eBay or Amazon, it might not be listed by an authorized retailer, which would mean the item is not covered by any type of warranty. DealDash offers warranty on all items to give you peace of mind that your purchases are covered should anything go wrong.

Please don't hesitate to get in touch, we're happy to share some tips and tricks to help you build your strategy.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have the best day!

Thumbnail of user meredithb2
1 review
1 helpful vote
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November 16th, 2013

I bought the over priced bid package just to see what it was all about. In my opinion I should get a refund for the. 60 bids I had to buy to try it out considering you can buy them everyday for. 15-. 17. On top of that, either the auctions are rigged or people cheat. I was trying win more bids and spent all day today in one auction for 800 bids and at the end of the day I spent $135 for nothing as the same 3 bidders kept switching back and forth to keep me from winning. Masterdash, I want it to, and another one kept switching in and out. Eventually I gave up as I'd used all my bids and refuse to buy more. I have NOTHING to show for my money! All I wanted was some more bids so I could bid on Christmas presents for my family! I want my money back! I've contacted support 3 times and have heard nothing back! Don't waste your money like I did!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Very sorry to hear about your negative experience Meredith. I see our customer support team got back to you and refunded your purchase for you.

Thumbnail of user ce1378
1 review
0 helpful votes
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August 11th, 2015
Verified purchase

Their was a service issue with dealdash at the time I was bidding on a product. I contacted dealdash and within hours they had credit my account with the bids I had lost. Excellent company and they stand by their name and their product.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for writing C. E. Let us know if there's anything else we can do for you!

Thumbnail of user marya218
1 review
0 helpful votes
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May 3rd, 2015
Verified purchase

Overall this was an easy process to follow. However, I tried to bid for a laptop and found the auction went on for over 6 hours at which point I threw in the towel. This wasn't for me but it was an interesting experience.

Thumbnail of user praneethr2
1 review
0 helpful votes
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August 1st, 2016

I was really happy about customer service. This is my first customer service experience who responded to email within few minutes. I will promote this site discounts and deals to my friends and colleagues.
Awesome Guys plz continue the same service dont disappoint anyone..

Service
Thumbnail of user denniss52
2 reviews
0 helpful votes
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February 4th, 2014
Verified purchase

I have been surprisingly pleased with my experience with DealDash. I have won well over 50 bidding auctions and enjoy the chance to not only win and save money of the products but I also enjoy the fun of the experience.

Thumbnail of user robinr20
1 review
1 helpful vote
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February 15th, 2014
Verified purchase

The site has gotten so overrun with overbidders that its lost a lot of its appeal. I will be bidding way less than I used to. There are a lot of people going broke due to the way they are getting caught up in winning and I fear for the site in the long run because of that. A lot of the people I used to see bidding on a regular basis are gone, probably for the same reason that I'm pulling way back.

Thumbnail of user ogdens
1 review
4 helpful votes
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November 21st, 2013

DealDash is a simple, yet complete website that is easy to understand, clean, and very easy to navigate. It provides clear information, easy to follow and it allows users to enjoy the auction experience. From new users all the way to experienced shoppers, DealDash makes the auction experience complete and fulfilling. I enjoy the DealDash more than any other side

Thumbnail of user jacobp15
2 reviews
3 helpful votes
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November 9th, 2013

I am a new user on DealDash jacobpaske08. I see many good products on DealDash, unfortunately they are unattainable for many of its users. I am requesting my 200 bids get returned to my account, "Due to the fact i did not understand the bidding concept of the site" Or i will be filing for a refund. Thank you and good luck to everyone.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jacob, sorry to hear you did not understand the bidding concept. All customers are entitled to a full 100% money back guarantee on their first purchase, no questions asked. If you'd like to talk about some bidding tips please feel welcome to reach out to our support team and we'll be happy to help.

Thumbnail of user shanem40
1 review
0 helpful votes
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March 30th, 2015
Verified purchase

Rate the customer service you just received!
Thank You!
Thank you so much for letting us know how you were treated by our team.

Let other consumers know how DealDash treated you on Sitejabber.com!

You will be redirected there shortly.

For your ease, here is your previous response that you can freely copy and paste:
Thank you For you prompt reply Joao-

Ok, Yes I will try the 1000 bids please - I will get my brother something else.

And, I will make A Whiteboard/Animation Review Video after this... 5Star...

God Bless you and the rest of The Deal Dash Team

The Customer Service/Public Relations is 5Star...

Also leave reviews for other sites you love!

Service
Value
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Returns
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Thumbnail of user janisd4
2 reviews
0 helpful votes
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July 24th, 2016
Verified purchase

DealDash Customer Service is truly the absolute best customer service I have ever experienced! No matter what your problem or concern is, they treat you with the upmost respect and bend over backwards to to make sure the problem is solved in a timely manner and that you are pleased with their service! They actually go above and beyond to assure that you get the best customer service possible! Time and again I have received the same friendly exceptional service no matter which representative answers my message! I appreciate ALL the members of the DealDash customer service team very very much! Much thanks each and to every one of them!

Thumbnail of user dianed11
1 review
1 helpful vote
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January 22nd, 2014

I had several questions on the cost of bidding and the balance after bidding. I was also concerned that the timing of bidding was an issue. All these questions were answered quickly and I got right back into bidding on the item.

Thumbnail of user donk28
1 review
1 helpful vote
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March 15th, 2014
Verified purchase

I had a "not so nice experience" that was handled with the utmost compassion and fairness by a very nice lady at DealDash Support. This lady's professional understanding and quickness solving my problem will be remembered every time I make future bids on DealDash. I recommend anyone having a problem with DealDash, please contact the "Support Team" they will handle your situation fairly and quickly.

Thumbnail of user palmergirlsrocks2021
1 review
9 helpful votes
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June 12th, 2023

This is a total SCAM! There is no way that a PlayStation could be 0.50 cents! Now the Playstation is 148 dollars this a scam and fraud! Would not recommend buying here! How in the world is a PlayStation 0.50 cents!

Service
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your review! I can understand where the skepticism may be coming from. Although each auction is different, I can guarantee that this is 100% true! For more information, please do reach out to us directly at support@dealdash.com - we hope to hear from you soon!

Thumbnail of user jeffs113
1 review
0 helpful votes
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September 25th, 2015
Verified purchase

I am skeptical of anything that sounds to good to be true, so accordingly I had
Thought of numerous ways DealDash might not be legitimate and asked them
Numerous "gotcha" questions. They passed my litmus test with prompt and
Relevant (no BS) responses.

I will be signing up as soon as I need an item they might auction.

Thumbnail of user susanb3321
1 review
6 helpful votes
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July 5th, 2021

I was reading a magazine and was curious about the Deal Dash. So I scanned the code to learn more. I went on the site to learn. I thought it looked like a good thing. BUT somewhere in this, I just got a receipt for spending $78.00 for 600 bids... I didn't sign up to be charged without even bidding. I should have known this was too good to be true. I have a receipt but no picture to submit.

Tip for consumers:
READ before you sign up. I don't know where it says I would be charged. I pretty upset about this.

Products used:
All I did was sign up, and I got charged 78.00 for 600 bids without my knowledge.

Service
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Susan, please email us to support@dealdash.com so we can further assist you with your refund query, Thank You.

Thumbnail of user donnam47
2 reviews
2 helpful votes
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November 24th, 2014
Verified purchase

This is a fun and fair auction site, just keep in mind this is an auction; a place where you can get a great deal, or a not so great deal. The fun is in the hunt and the loss is collateral, it was your decision to do it

Thumbnail of user robertv16
5 reviews
14 helpful votes
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August 14th, 2013

It is really sad had the mount of players, playing as a joint team has increased. It is difficult
For DEAL DASH to stop it, players can often play in same auctions, but it is how they are playing. They maneuver down to 3 bidders on a item and one disappears, and within 1 bid the team player stops bidding allowing for there partner to win a auction at a extremely low price. They often try to disguise with a new player joining with no information like State, but they jump in and out of auction trying to mislead legitimate player as to how many bidders are bidding at the same time, and in a blink of the eye AUCTION is over and team has won, making it frustrating for honest players. It is more prevalent now more than ever! Making it unfair to other legitimate players to have a fair chance to win. That is why where there is gambling there will always be those that exploit it.

Thumbnail of user cherylb50
1 review
0 helpful votes
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January 24th, 2016
Verified purchase

I appreciate the response and action taken when I received a damaged product from a bid that I won. They asked for pictures and put a plan of replacement into action. I appreciate their response and action on my behalf!

Thumbnail of user chrisj72
2 reviews
0 helpful votes
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February 12th, 2015
Verified purchase

This is a confusing site that is similar to be a auction, but the structure is so close that a lot of people that bid in an actual auction know that fee's are paid if you win the item. The fact is your every bid is paid for by you so if you win the item you end up paying the final price & the bids it took to win it so ad up how many bids it took & the winning price that is your total. So they are not helping you save money on so many of the items you win, ( Good Luck)

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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