• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.3%
Positive
75
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,435)

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Reviews that mention popular keywords

deal dash (720) customer service (747) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user judim1
1 review
3 helpful votes
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December 10th, 2013

I have been with this web site for one year plus, may I say I have never had a real complaint for them. They have always treated me very well all my prizes or winnings have always been delivered in the best way possible and very fast may I add when some people were saying they were slow... no I NEVER had that problem and I have had packages delivered every month sometimes several a day came to my house... I love winning on this site and yes I have won a lot. It take patience and what is great too is: if you do not win the item you can purchase it and get the bids that you spent on it back, and PLUS it is shipped free to you

Thumbnail of user faisala13
1 review
7 helpful votes
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February 12th, 2016
Verified purchase

Yesterday I found a deal for GoPro that says "buy it now" for just zero dollar. I bought it then I got my receipt. When I checked the status of my order today, I found it voided! I talked to the online support, he told me that it is not possible for him to send me the cam for free. I said to him it was my first impression of this website because I'm a new costumer. Then he gave me a free bids for apologizing. It is okay, but I think if there is any error in the system, the costumer is not responsible for that. You should send the product to the costumer even though it was an error.

Thumbnail of user rhondaj6
1 review
3 helpful votes
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October 20th, 2014
Verified purchase

There was a miss understanding about how things were going to happen and due to the miss understanding I mistakenly placed an order. As I was ready to panack the customer support staff was quick to respond to me and put my mind at ease. Thank you very much.

Thumbnail of user paulr105
1 review
0 helpful votes
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February 26th, 2015
Verified purchase

My experience with dealdash is has been a pleasant one. If i can use it so can you. I am illiterat when it comesbtonusing computers. So like i said its easy to do and glad to be a part of it. I cant afford it all the time but win way more then i have pug into it.

Thumbnail of user markh326
1 review
3 helpful votes
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July 6th, 2017

Some of the items are good.the good items are few. Winning them is next to impossible. There are bidders with money who outbid everyone.the bidders from before 2013 are more often outbidding everyone.

Thumbnail of user melissaa8
1 review
1 helpful vote
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December 3rd, 2013

DealDash is wonderful. I love that you can get so many things for cheap, what a great way to get things for christmas and birthdays. The customer service dept. is great, very fast and courtous. My address was wrong and they reship my order how great is that. I just bought a house and I am finding all my things at DealDash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Melissa for the great review! Must feel great to have bought a house and to fill it with new items. Enjoy!

Thumbnail of user richards338
1 review
0 helpful votes
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June 24th, 2017

Very fair site. Response to question has been better than I have ever seen before from any other site or any other company. Your response time is like my kids and grandkids when I have a question.
Thank You

Thumbnail of user carolw18
1 review
3 helpful votes
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June 13th, 2013

The timers seems to be rigged. Even if you are quick enough to bid at the -1 second mark you don't win the auction, the timer resets to 9 seconds and you have to waste MORE bids. This site is for people who have LOTS of money to buy bids and spend hours trying to beat the timer

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Carol, sorry if there's been any possible misunderstanding about how the site works. With each new bid the clock always resets to allow a chance for someone else to place a bid. If no new bids are placed the auction sells to the highest bidder. Our customer support team is always available to help with any questions so don’t hesitate to chat or email us at anytime.

Thumbnail of user henrym68
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I scored a wonderful tea set I would have never thought I could afford. I got a bunch of jewery that I gave as gifts that everyone loved and wanted additional items. Great site just have to have a bit of self control because it is a lot of fun.
Good luck to everyone.

Henry

Thumbnail of user georgeb62
3 reviews
1 helpful vote
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January 25th, 2014

My wife and I had an unfortunate issue occure durning a mass sale, That dealdash was offering. Upon reporting this to the technical team, we received a response much quicker than expected. Hats off to the service Dealdash provides. It certainly shows their genuine concern and attentiion to detail, with respect to customer service. See you on line.

Thank you Dealdash

Regards, Thevikes

Thumbnail of user bradl169
1 review
0 helpful votes
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November 10th, 2020
Verified purchase

I have used DealDash for many years and I have always had good experiences with them. The items I win always arrive quickly and in good shape. Lately I have just been bidding on the Kamikoto knife sets and I have not been disappointed! They are good quality knives displayed in beautiful boxes and arrive very quickly! DealDash is an honest auction site and if there are any problems they are very quick to respond and resolve any issues that might arise. I highly recommend this site if you like to spend your entertainment dollars in this way and get some great deals!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Brad,

Thanks so much for your review. We're thrilled to hear that you're enjoying the auctions.

We have to agree, the Kamikoto collection is absolutely fantastic — we're really happy to hear that you are satisfied with the knife sets that you have won.

Please don't hesitate to get in touch with any questions or concerns, we are always happy to lend a helping hand.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Wishing you a wonderful day!

Thumbnail of user emilyd16
2 reviews
2 helpful votes
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April 28th, 2014
Verified purchase

DealDash handled my situation very professionally and promptly. There was an issue I came across while paying for bids and the situation was handled within 48 hours and I will continue to let everyone I know about DealDash, its awesome deals, and superior customer service. Thanks DealDash!

Thumbnail of user janessas9
1 review
0 helpful votes
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March 25th, 2022

You will waste most of your money trying to win bids at a discount price which cost you twice as much. I would venture to bet that they have inside bidders! I deleted the app after spending $160 trying to win a $50 Texas Roadhouse giftcard. I am a little stubborn and wouldn't walk away. Items they offer are always the same. Not much variety. More bid auctions than anything. They will spark your interest with a few nice bigger items to win but watch out and remember that someone won 8k, 7k, 6k, 5k bids and you really have no chance unless you have money to waste! You can spend 3 hours battling it out with a few others and they someone else can join back in and all that time and money wasted. Save your money or you'll be sucked in.

Tip for consumers:
Use Caution

Products used:
Clock

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Janessa, thanks for your feedback. DealDash takes our motto of fair and honest auctions very seriously, and all bidders on DealDash are actual users such as yourself. We also have a robust Compliance team to ensure our terms of use are strictly adhered to. We agree that it is important to have a budget before jumping into an auction and each auction will have the past winners information listed, which includes the number of bids and final auction price at which the item was won. For more tips, feel free to visit: https://www.dealdash.com/help/tips-and-tricks

Thumbnail of user ninam12
1 review
0 helpful votes
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May 11th, 2015
Verified purchase

I contacted DealDash to suggest that allowing the words Deal Dash to be included in usernames might lead to the impression that DD was running up its own bids. I heard back very quickly and was thanked with specific reference to my issue, not just a form letter. I am a DD fan!

Thumbnail of user davidw153
2 reviews
11 helpful votes
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June 5th, 2014
Verified purchase

I got cold feet about participating. When I sought a refund, I feared running into "problems". In actuality, I was issued a refund in the politest, most helpful possible manner. Now, I trust Dealdash.com and am fixin' to return and participate!

Thumbnail of user kenj92
1 review
2 helpful votes
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January 29th, 2014
Verified purchase

I'm becoming more suspicious of some of the bidders. I think Deal Dash is running up the bids with boggus bidders. Can you give me any kind of assurance this is not happening? I know there is some tag-teaming going on.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ken, I can assure you we are not running up the bids with bogus bidders. We are also audited by professional third party CPA's to prove this. All bidders are real people looking to win a good deal. If you ever suspect any tag-teaming or team play going on please contact customer support know so our compliance team can investigate the matter.

If you have any other questions or matters you'd like to discuss or need any other assurance please reach out to support and feel welcome to ask for me. Thank you, Dave

Thumbnail of user johnk378
1 review
0 helpful votes
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April 3rd, 2017

I think it would be a fun site to be onthe Dealdash site has everything to chose from and I think people could save a it of moneys high as everything is these days are i don't see where a person can go wrong take advantage of the savings and have alto of fun doing it!

Thumbnail of user amberg4
1 review
2 helpful votes
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December 11th, 2012

I won an item November 16th, just got an email stating that my item is out of stock! So this site lets you bid of out of stock items, then offered me a $25.00 gift card or 193 bids to my account... I feel this is unfair and bad business. So my 60.00 bid pack gets me no won item nor a decent offer to make up for it... SMH

Thumbnail of user tomg40
1 review
0 helpful votes
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August 7th, 2013

Me and 3 of my friends tryed dealdash.com... Well a waste of 36 dollars we all one 2 to 3 penny auctions with each one was worth $10 so the a loss of 6 dollars and all the time. Would love to know how I can get my time and money back!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Tom, thanks for letting us know about your experience. We’re glad to hear you and your friends all won 2 to 3 auctions, however very sorry to hear you did not enjoy the experience. If you would let us know your username we'd be happy to look into this and help you get your money back. Just reach out to our customer support team. Thank you

Thumbnail of user robertc2284
1 review
20 helpful votes
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January 14th, 2020

Charge for bids. No matter how much you bid you'll never win. Always a last sec bid to cause you to lose. Bid on a ps4. After using over 100 bids I still lost. It's a scam to get you to waste bids on items you'll never win so you have to buy more bids. Stay away from

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Robert
Thank you for your honest review.

I'm sorry to hear that you didn't win the PS4 auction.
I can certainly understand your disappointment with the winning price here had gotten quite close to the Buy-It-Now price.

You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or 50% off promotions.

We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!

Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.

With all this said, we are truly grateful for you speaking up and being honest.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.

Our contact details are below if you'd like to discuss this or have any other questions.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thumbnail of user scottr106
2 reviews
17 helpful votes
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November 26th, 2017

There are no quality items on dealdash. Well maybe 1 out of 100 are ok but the majority are the same as tophatter but take FOREVER to finish the penny bidding. I don't have forever to wait on 1 item to finish.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Scott. Thanks for your review. I'd like to let you know that the items we have on auction are all from quality brands. If you're not happy with the quality of any of the items you received, we will always take care of the return at no additional cost for you. If you have any more questions, feel free to contact us!

Thumbnail of user dennish80
1 review
1 helpful vote
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February 22nd, 2017

Refunded on a careless mistake that I made earlier when I was joining Deal dash this morning I didn't take the time and make sure what I was doing was correct human error. I notify the correct people and receive a very nice and happy response in very appreciative time

Thumbnail of user segundop
1 review
1 helpful vote
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October 22nd, 2013

I have very good experience with dealdash good fast customer service and great pricesi was wit quibiz.com before but dealdash have beter prices. Any question call me at *******879 my name is Segundo

Thumbnail of user davido9
DealDash -. – DealDash Rep

Nice to hear you've had a good shopping experience with us. Providing great customer service is very important to us. Sincerely, Dave

Thumbnail of user franciscoq1
1 review
0 helpful votes
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August 24th, 2016
Verified purchase

We did have some problems with the shipping address, and before I realize, that the address was wrong the guys from Costumer service send me an email to correct the mistake. Thanks for everything you did for me.

Thumbnail of user sharonp70
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I have had a few issues that I felt were unfair but I feel DealDash is honestly trying to make it more fair for everyone and I do appreciate that. I love the items I have won and hopefully some of the new rules will help me win more :)

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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