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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
When DealDash first started it was fun and you could actually win decent items at a reasonable price. Some of there electronic items were very generic and outdated. Customer service was good. Bid bots, hmmmm prolly! I really enjoyed this site until it got tooo big. The only other con is the time spent waiting and bidding until it ended,
Date of experience: August 26, 2014
I never enjoyed gambling. I don't play the slot machines or go to the dog races. This site is excitement for those who do gamble. You can lose money very quickly. BidBuddy is not there to help you, it is there to facilitate more bidding. The only one who gets a good deal is the seller. They collect on all those fruitless bids and end up earning far more than the item is worth. If you want to gamble, have a set amount and be willing to walk away. If you do win something, factor in all the unproductive bids. Also, if you lose the auction and buy the item you do not get your money back. You get your bids back if you buy the item. Quite a few items have the price ramped up to include the purchase of additional bids.
Date of experience: November 12, 2012
I have been with this web site for one year plus, may I say I have never had a real complaint for them. They have always treated me very well all my prizes or winnings have always been delivered in the best way possible and very fast may I add when some people were saying they were slow... no I NEVER had that problem and I have had packages delivered every month sometimes several a day came to my house... I love winning on this site and yes I have won a lot. It take patience and what is great too is: if you do not win the item you can purchase it and get the bids that you spent on it back, and PLUS it is shipped free to you
Date of experience: December 10, 2013
There was a miss understanding about how things were going to happen and due to the miss understanding I mistakenly placed an order. As I was ready to panack the customer support staff was quick to respond to me and put my mind at ease. Thank you very much.
Date of experience: October 17, 2014
My experience with dealdash is has been a pleasant one. If i can use it so can you. I am illiterat when it comesbtonusing computers. So like i said its easy to do and glad to be a part of it. I cant afford it all the time but win way more then i have pug into it.
Date of experience: February 22, 2015
Yesterday I found a deal for GoPro that says "buy it now" for just zero dollar. I bought it then I got my receipt. When I checked the status of my order today, I found it voided! I talked to the online support, he told me that it is not possible for him to send me the cam for free. I said to him it was my first impression of this website because I'm a new costumer. Then he gave me a free bids for apologizing. It is okay, but I think if there is any error in the system, the costumer is not responsible for that. You should send the product to the costumer even though it was an error.
Date of experience: February 9, 2016
DealDash is wonderful. I love that you can get so many things for cheap, what a great way to get things for christmas and birthdays. The customer service dept. is great, very fast and courtous. My address was wrong and they reship my order how great is that. I just bought a house and I am finding all my things at DealDash.
Date of experience: December 3, 2013
Very fair site. Response to question has been better than I have ever seen before from any other site or any other company. Your response time is like my kids and grandkids when I have a question.
Thank You
Date of experience: June 24, 2017
Some of the items are good.the good items are few. Winning them is next to impossible. There are bidders with money who outbid everyone.the bidders from before 2013 are more often outbidding everyone.
Date of experience: July 6, 2017
The timers seems to be rigged. Even if you are quick enough to bid at the -1 second mark you don't win the auction, the timer resets to 9 seconds and you have to waste MORE bids. This site is for people who have LOTS of money to buy bids and spend hours trying to beat the timer
Date of experience: June 13, 2013
Hi Carol, sorry if there's been any possible misunderstanding about how the site works. With each new bid the clock always resets to allow a chance for someone else to place a bid. If no new bids are placed the auction sells to the highest bidder. Our customer support team is always available to help with any questions so don’t hesitate to chat or email us at anytime.
I scored a wonderful tea set I would have never thought I could afford. I got a bunch of jewery that I gave as gifts that everyone loved and wanted additional items. Great site just have to have a bit of self control because it is a lot of fun.
Good luck to everyone.
Henry
Date of experience: July 3, 2016
My wife and I had an unfortunate issue occure durning a mass sale, That dealdash was offering. Upon reporting this to the technical team, we received a response much quicker than expected. Hats off to the service Dealdash provides. It certainly shows their genuine concern and attentiion to detail, with respect to customer service. See you on line.
Thank you Dealdash
Regards, Thevikes
Date of experience: January 25, 2014
I have used DealDash for many years and I have always had good experiences with them. The items I win always arrive quickly and in good shape. Lately I have just been bidding on the Kamikoto knife sets and I have not been disappointed! They are good quality knives displayed in beautiful boxes and arrive very quickly! DealDash is an honest auction site and if there are any problems they are very quick to respond and resolve any issues that might arise. I highly recommend this site if you like to spend your entertainment dollars in this way and get some great deals!
Date of experience: November 10, 2020
Hi Brad,
Thanks so much for your review. We're thrilled to hear that you're enjoying the auctions.
We have to agree, the Kamikoto collection is absolutely fantastic — we're really happy to hear that you are satisfied with the knife sets that you have won.
Please don't hesitate to get in touch with any questions or concerns, we are always happy to lend a helping hand.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a wonderful day!
DealDash handled my situation very professionally and promptly. There was an issue I came across while paying for bids and the situation was handled within 48 hours and I will continue to let everyone I know about DealDash, its awesome deals, and superior customer service. Thanks DealDash!
Date of experience: April 25, 2014
You will waste most of your money trying to win bids at a discount price which cost you twice as much. I would venture to bet that they have inside bidders! I deleted the app after spending $160 trying to win a $50 Texas Roadhouse giftcard. I am a little stubborn and wouldn't walk away. Items they offer are always the same. Not much variety. More bid auctions than anything. They will spark your interest with a few nice bigger items to win but watch out and remember that someone won 8k, 7k, 6k, 5k bids and you really have no chance unless you have money to waste! You can spend 3 hours battling it out with a few others and they someone else can join back in and all that time and money wasted. Save your money or you'll be sucked in.
Tip for consumers:
Use Caution
Products used:
Clock
Date of experience: March 25, 2022
Hi Janessa, thanks for your feedback. DealDash takes our motto of fair and honest auctions very seriously, and all bidders on DealDash are actual users such as yourself. We also have a robust Compliance team to ensure our terms of use are strictly adhered to. We agree that it is important to have a budget before jumping into an auction and each auction will have the past winners information listed, which includes the number of bids and final auction price at which the item was won. For more tips, feel free to visit: https://www.dealdash.com/help/tips-and-tricks
I contacted DealDash to suggest that allowing the words Deal Dash to be included in usernames might lead to the impression that DD was running up its own bids. I heard back very quickly and was thanked with specific reference to my issue, not just a form letter. I am a DD fan!
Date of experience: May 8, 2015
I got cold feet about participating. When I sought a refund, I feared running into "problems". In actuality, I was issued a refund in the politest, most helpful possible manner. Now, I trust Dealdash.com and am fixin' to return and participate!
Date of experience: June 2, 2014
I'm becoming more suspicious of some of the bidders. I think Deal Dash is running up the bids with boggus bidders. Can you give me any kind of assurance this is not happening? I know there is some tag-teaming going on.
Date of experience: January 29, 2014
Hi Ken, I can assure you we are not running up the bids with bogus bidders. We are also audited by professional third party CPA's to prove this. All bidders are real people looking to win a good deal. If you ever suspect any tag-teaming or team play going on please contact customer support know so our compliance team can investigate the matter.
If you have any other questions or matters you'd like to discuss or need any other assurance please reach out to support and feel welcome to ask for me. Thank you, Dave
I think it would be a fun site to be onthe Dealdash site has everything to chose from and I think people could save a it of moneys high as everything is these days are i don't see where a person can go wrong take advantage of the savings and have alto of fun doing it!
Date of experience: April 3, 2017
I won an item November 16th, just got an email stating that my item is out of stock! So this site lets you bid of out of stock items, then offered me a $25.00 gift card or 193 bids to my account... I feel this is unfair and bad business. So my 60.00 bid pack gets me no won item nor a decent offer to make up for it... SMH
Date of experience: December 11, 2012
Me and 3 of my friends tryed dealdash.com... Well a waste of 36 dollars we all one 2 to 3 penny auctions with each one was worth $10 so the a loss of 6 dollars and all the time. Would love to know how I can get my time and money back!
Date of experience: August 7, 2013
Hi Tom, thanks for letting us know about your experience. We’re glad to hear you and your friends all won 2 to 3 auctions, however very sorry to hear you did not enjoy the experience. If you would let us know your username we'd be happy to look into this and help you get your money back. Just reach out to our customer support team. Thank you
Charge for bids. No matter how much you bid you'll never win. Always a last sec bid to cause you to lose. Bid on a ps4. After using over 100 bids I still lost. It's a scam to get you to waste bids on items you'll never win so you have to buy more bids. Stay away from
Date of experience: January 14, 2020
Hi Robert
Thank you for your honest review.
I'm sorry to hear that you didn't win the PS4 auction.
I can certainly understand your disappointment with the winning price here had gotten quite close to the Buy-It-Now price.
You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or 50% off promotions.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.
With all this said, we are truly grateful for you speaking up and being honest.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
There are no quality items on dealdash. Well maybe 1 out of 100 are ok but the majority are the same as tophatter but take FOREVER to finish the penny bidding. I don't have forever to wait on 1 item to finish.
Date of experience: November 26, 2017
Hi Scott. Thanks for your review. I'd like to let you know that the items we have on auction are all from quality brands. If you're not happy with the quality of any of the items you received, we will always take care of the return at no additional cost for you. If you have any more questions, feel free to contact us!
I have very good experience with dealdash good fast customer service and great pricesi was wit quibiz.com before but dealdash have beter prices. Any question call me at *******879 my name is Segundo
Date of experience: October 22, 2013
Nice to hear you've had a good shopping experience with us. Providing great customer service is very important to us. Sincerely, Dave
Refunded on a careless mistake that I made earlier when I was joining Deal dash this morning I didn't take the time and make sure what I was doing was correct human error. I notify the correct people and receive a very nice and happy response in very appreciative time
Date of experience: February 21, 2017
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Thank you Melissa for the great review! Must feel great to have bought a house and to fill it with new items. Enjoy!