I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I had some good experiences with dealdash but one bad. I had won auction for 200 free bids and $250 walmart gift card. I recieved 200 free bids but never recieved gift card When i contacted dealdash they said giftcard was shipped. Do not bid on gift cards. They do not have secure way of sending them.
Date of experience: January 14, 2014
I signed up bought my package of bids, and started bidding not knowing what I was doing. Needless to say I was disappointed and won nothing. Big let down. I wrote to support venting on my loss.
To my surprise I received a email stating that my acct. Was being credited for the price of my package! Plus allowed to keep and use remaining bids. I have watched and learned, am more prepared to give it a go again.
Thank you, thank you. You rock!
Date of experience: September 20, 2016
Yes! I highly recommend DealDash over any other auction site because all items are with free sihipping and handling, bids are credited to you as you bid and when you BIN all used bids are credited back to you. It is a win-win.
Date of experience: August 4, 2015
Thanks for writing Sharon. Feel free to contact us if there's anything else you need.
STARTED AN INQUIRY ON 4 FEB INTO NOT RECEIVING A KAMIKOTO 3-PC. KNIFE SET WITH CASE THAT I WON IN DECEMBER, 2022. NO CUSTOMER SUPPORT CONTACT. GAVE A BAD PRODUCT REVIEW ON UNSHIPPED ITEM 7 FEB. CUSTOMER SUPPORT CONTACTED ME 8 FEB ABOUT MY BAD REVIEW GIVEN... BUT NO CONTACT YET ABOUT GETTING MY KNIFE SET MAILED & DELIVERED TO ME.
Date of experience: February 9, 2023
I'm sorry to hear the issue hasn't been resolved yet Kenneth. Please reach out to us at support@dealdash.com or give us a call at 855-455-3325 and we are available 24/7 to assist you with any of your orders right away!
Bidding seems fair and I won a couple of things after I complained about a charge, but I think it was a fixed win to keep me hooked and I was hooked until I noticed discrepancies in winners and posted bindings, then noticed a few of the same people did a lot of bidding and winning, those people disappeared and a new group were bidding and winning. There are some legitimate bidders and winners interspersed
Date of experience: August 20, 2017
Hi Dianne. DealDash guarantees that all auctions are fair and honest. We get proactively audited by Ernst & Young to ensure that all bids are placed by real bidders. We guarantee that there are no shill bidders, employees, or bots in the auctions. If you have questions or want us to look into something, please give us a call, we're available 24/7 on our toll free number: 855 455 3325
Dealdash is so much fun. I've won really nice items for very cheap. Makes Christmas and birthdays alot easier. Customer service is great. It's fun and fair. Just get your strategy and learn how to bid and win. Win. Win.
Date of experience: May 8, 2016
I did not understand it. The writer said that my bids were some sort of bonus bids. Not true I purchased 33.00 dollars worth of bids to see ONCE again if I could win SOMETHING. I was told my bids would not be returned to me, Still do not get your program.
Date of experience: January 28, 2014
Mistakenly gave them a POB for a product where they needed a physical address. Received an email prompting me to provide physical address. Appreciate the proactive approach instead of waiting for me to tire of waiting for the product and then calling them about the issue.
Date of experience: August 14, 2014
I am absolutely disgusted by this site and will NEVER use it again. It's nearly impossible to win an auction. I've spent $700 and have $300 in gift cards that I had to pay FULL price for in order to keep from losing even more money. DISGUSTED! It's a complete and total crock and only stays in business because people get addicted to the chance of winning. It's worse than gambling and should be ILLEGAL!
Date of experience: February 13, 2014
Hey! Sometimes I win and sometime I don't. But it's all fun and figgering out your strategy against fellow bidders is half the fun. The other half is out smarting them and winning! Deal Dash is a blast!
Date of experience: August 7, 2016
I won a laptop. It doesn't work. I wrote to customer service and explained the problem. Kaylee apologized and sent me the necessary paperwork for me to print and take to a Walmart, along with the nonoperating laptop, in order to get a replacement laptop.
Date of experience: September 19, 2014
Just all around fun and exciting and tense and even disappointing once in a while when someone beats you on an item. But great from the top CEO to the newest employee.
I tell all my friends and my employees I own an Italian restaurant that it's GREAT!
Date of experience: July 27, 2016
We'll I didn't really understand the rules they helped me fix what I screwed up on it was really my fault but they help me anyway I think it was completely fantastic and the got a clear warning what not to do here lol they were great
Date of experience: July 11, 2014
I registered for the site and wasn't aware that I would be charged for the service right off the bat just to see the site. I sent an email to support and they refunded my money and told me that I could still use the bid points anyway. I can't use them because I don't have time to sit there and watch the screen, but It's great that they offered that to me. Great customer service!
Date of experience: February 7, 2016
I think DealDash is a fun, fair way of being on online auctions. Hey are very fast with answers to questions and products won are sent out immediaely. The process is easy to understand and alot of fun.
Date of experience: November 8, 2020
Hi Rebecca,
Thank you for writing a review.
We're so happy to hear that you're having fun in the auctions! We aim to please so if you do have any questions or concerns, don't hesitate to get in touch!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a wonderful day!
I've been playing for a couple of months now and have about $20,000 in it (yea my fault). I started to study winners and how many bids they placed. Most winners are the same people and place upwards of 1500+ bids on items worth $90. My guess is they have autobots running the bids up there by running their profits up. I've also noticed the number of items to bid on has seriously decreased. Their jewelry is junk and their Bolvaint brand is a cheap knockoff made in China. There is no such company in Paris (look it up). My advice is to steer clear of Deal Dash. They'll suck you in and spit you out-BROKE!
Date of experience: September 7, 2018
Hi Susan,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
I want to start this conversation by inviting you to read our audit, independently conducted by Ernst & Young:
https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Best,
DealDash Support
This website is wonderful. The customer support is efficent and quick with response and action. I don't have the time to dedicate to being a true bidder but I would absolutely recommend to others with a little more free time and a bit more money to spend.
Date of experience: August 18, 2015
Thanks for the feedback Ashley, and if you change your mind we'll be happy to welcome you back!
I started in 2012 and had some nice success winning. Since they reduced the amount of active auctions it's been tough. I've bid on small items and large items. They tell you, try bidding on the small items. But what if I wanna try to win the big items, just because I'm not a rich person who can buy thousands of bids, I'm not allowed to bid on the big items, not fair. Just had around 1400 bids and won NOTHING! I use bidbiddy, I try the small items but I'm not overpaying and I have used buy it now. But when u have almost 400 bids on something that goes for $120, and still can't win. That's a problem. I just cancelled my account because I'll go broke Trying to win something decent. I've done BIN, bidbuddy, all of it. I think I have the right to win a big ticket item.
Date of experience: March 1, 2014
Please change this bidding system Never see anything like this ripped off! I know is not a abligation but don't let people pay 12 cent for 1 cent. This is seems like Casino hey guys You wanna bidding check this out go to. TOPHATTER that's the bidding side you don't have to buy a bid.
Date of experience: March 8, 2016
Hi Kenan. In line with our money back guarantee, we have refunded your first bid pack purchase, so you'll be having your money back! Please let us know if there's anything else you need. We'll be happy to help.
My win was quickly shipped but the shipper just sat it on the front porch and left.
It was stolen! I contacted the shipper, filed a claim and notified Deal Dash on live chat. Deal Dash took it from there. They reordered my win and are reshipping it! I will get it this time! Deal Dash is awesome! No hard time and no stress!
Thank You Deal Dash
Date of experience: September 19, 2016
Total scam. They charged my card for $23 for additional bids that I didn't request or order, and then closed my account so that I couldn't remove my card info! I had to cancel my card!
Date of experience: October 12, 2023
Hi Alex, thanks for your review! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack and would love to look into this further for you. Please reach out to us at support@dealdash.com for assistance, we're here 24/7. Looking forward to hearing back from you!
Explained I couldn't get on DealDash due to an error page and within a couple of minutes it was fixed. Very efficient. Thanks DealDash.
Date of experience: April 10, 2024
Hi Kat! Thank you so much for leaving a wonderful review. It gives us great pleasure to know that you had a good experience with our services and customer support. Your feedback encourages us to strive for the best. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
Been DealDashing since 2016 and have never had more rewarding fun. They are truly fair and Honest and I couldn't be more pleased to be part of it all. It's affordable and they have great items to bid on. Customer. Service is great and they're also fun to just chat witj. Give them a whirl and see for yourself first hand what the buzz is all about
Date of experience: September 20, 2016
I tried Deal Dash and it was not for me. HOWEVER, the customer service was great as far as getting a refund with no hassles!
I felt like they GOT IT and that they got it right -- even when the auction approach is not a good fit for the customer.
More online companies should do business this way!
Date of experience: January 30, 2016
So I tried it based off commercial I saw
Well had no luck and then
I started reading looking around discovered i purchased bids by entering my CC when i created an account
This was not explained nor displayed nor advertised
I thought it would be like eBay or Goodwill auction but not so.
I sent an email once I figured out they charged me requesting a refund and within two days they responded and issued a full refund
Fun costly game... go on drink the kool-aid
Date of experience: August 1, 2016
I couldnt use the site. So i called about the money back refund. The agent did not hesitate and quickly credited the money back to my card. I also have a crappy phone. And he was very calm with me. GREAT CUSTOMER SERVICE
Date of experience: December 1, 2015
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Sherry, I'm sorry to hear about your bad experience. I'd like to pull up your support ticket to look into this for you. Gift cards valued at this amount should have a tracking code. Please send me a message to customer support with attention to Dave so I can help look into this matter. Sincerely, Dave