• DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.6%
Positive
72
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,432)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user garyj53
1 review
0 helpful votes
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March 17th, 2017

Again, Fedex says they delivered but they never showed and I was home all day working on the front door. I live in a quite neighborhood with only neighbor traffic. Fedex is my standard problem here and I would never use them for any service due to this constant issue they cannot fix.

Dealdash states they will send another package. Hopefully by some other carrier.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Gary,

Thank you for your getting in touch. Sorry for the inconvenience with delivery. A new package should be in the way and we will make sure you get the item you paid for.

If you have any other questions or concerns, please don't hesitate to contact us. We're always happy to help.

Best,
Adrian

Thumbnail of user nicollef
2 reviews
16 helpful votes
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August 13th, 2017

Interesting that almost all the high ratings talk about great customer service only. The way it works is obviously not worth it. Only one person wins, so the likelihood of you spending money for nothing is high! Every bid costs 60¢ whether u win or not, and everytime someone bids it adds time to the bid. So it's not like you can try being the highest bidder when the last second hits. You're stuck having to keep bidding until everyone else stops. At that point, you may have bid a thousand times and spent several hundred dollars JUST bidding. Get smart people!

Thumbnail of user audreyp2
1 review
3 helpful votes
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November 18th, 2012

Joined today, placed 2 items on auto-bid just before they hit the 5 dollar mark. And what do you know? BOTH items used up all my bids with 5-6 people over-bidding me for hours and as soon as I was out of bids/money, the auction ended. I find it extremely hard to believe that within 30 seconds of me stopping bidding, that the other 4 people competing with me stopped too resulting in the remaining person winning.

If you study this site it becomes painfully obvious that it is a scam. Unfortunately, I fell for it. STAY AWAY from it, don't fall prey to their Facebook posts, don't believe anything positive you read about this site because you will get sucked in and lose your money as well. They lure you in and then take your money. They're $72 dollars richer today and I'm a sucker for falling for it.

Epic Scam!

Thumbnail of user yvettet20
1 review
0 helpful votes
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April 9th, 2017

I made a purchase by accident and customer service immediately responded and resolved the problem without any further inconvenience. I wish everyone handled disputes in the same manner. They have awesome deals as well!
Thank you Deal Dash...

Thumbnail of user ricke176
1 review
6 helpful votes
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September 23rd, 2021

I have been using Deal Dash for 5 years now. Was much easier to win items when i started compared to now. Many new people joining it seems like daily which ups the competition. Also many times throughout the day there seems to be fewer auctions, which also does not help. There are also about 30 or 40 bidders with very deep pockets that seem to take turns winning the good items. You really have to watch how much your bidding on an auction and do not get caught up in the action or you can lose a lot of money.

Products used:
shoes,flashlight,lights

Service
Value
Shipping
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick, thanks for the review. We recommend to keep working on a winning strategy, and sooner than later you should see some good wins. We are here for any support you may need or any feedback you may have to improve your DealDash experience. Thank you for being with us for 5 years and Happy Bidding~

Thumbnail of user sherric47
1 review
3 helpful votes
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June 7th, 2018

I love everything about this app! I have won many things and never been disappointed with any of them! Their customer service is quick to respond and helped resolve my issue instantly... Give it a try! Oh and anything & everything you win from "The Barrel Shack" is AWESOME and very well made...

Thumbnail of user bryanr14
1 review
0 helpful votes
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February 4th, 2014
Verified purchase

Love winning great deals! Hate when people over bid the value of an item, but I guess I can't really control that. Need to earn more bids while being bidding leader. Takes too long to accrue free bids.

Thumbnail of user lindam358
3 reviews
23 helpful votes
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February 6th, 2017

Customer service is excellent some of the merchandise is way overpriced and the Linens too flimsy so I've had two sets rip in the corners on me. It's just not worth the return. Also have not received many items yet. I'm not bidding until I get it straightened out. Thank you mrs. Linda

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Linda. Thank you for your getting in touch. We will make sure you receive everything you have paid for, guaranteed. Also, if you´re not happy with the quality of any of the items received, we´ll be happy to guide you through the steps to return the item.

Please let me know if there anything else I can do, I´ll be happy to help.

Best,
Adrian

Thumbnail of user deec17
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Items won are exactly as described, shipped promptly only thing I would recommend would be to limit number of potential buyers on each item by set amount not just the $5.00 cut off, overall I enjoy the site.

Thumbnail of user davids209
1 review
0 helpful votes
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January 28th, 2014
Verified purchase

Innovative and pioneering business, always having great new ideas and over the top customer service! None of these other companies come close to Deal Dash whatever their specialty may be? Keep up the impressive work and dedication :)

Thumbnail of user michaelw74
1 review
1 helpful vote
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February 13th, 2014
Verified purchase

Deal Dash is just fine. We all know how they make money and it's O. K. Number one rule: Don't bet on anything that you are not willing to buy.
What I don't understand is some of the gamers. To pay 49.75 for a $50.00 gift card, what has gotten into the player? Maybe he doesn't have to pay for his bids. :))

One more point: The issues I had were all promptly solved by your staff.

Thumbnail of user matthewa44
2 reviews
0 helpful votes
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March 11th, 2016
Verified purchase

Used the online chat for my first return... it was only a sizing issue, everything I get from these folks is always first class merchandise. James made it easy 1-2-3 and we were done. No questions, no interrogation,

Thumbnail of user chuckb25
1 review
1 helpful vote
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February 19th, 2014
Verified purchase

Fun at first... but I can't seem to win much any more...
I suggest one dollar limit on bidders occasionally to make things way more interesting. What's happening now is... a few rich cats are out bidding everyone.

Thumbnail of user jimb466
1 review
3 helpful votes
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December 29th, 2017

Great! Best customer service I love Deal Dash! I can bid any time day or night, Super deals, half off - - deals for one cent! How can you beat that? Lots of different products to choose from different styles sporting, household and electronics many ways to get free bids just an all around great sight,

Thumbnail of user jackies22
1 review
1 helpful vote
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September 24th, 2013

There are LOTS of team bidders or possibly it's the same person setting up multiple accounts. I have bid on three different items where there were two others bidding. As soon as I dropped out, one of the others did too letting the other win before someone else joined the auction. That's too much of a coincidence since it's happened three different times within a few days.

I did win an item 2 weeks ago that hasn't shipped yet. It's readily available online or at BestBuy. I contacted their support via e-mail & was told it may be as long as a month from the date the auction was completed. Their FAQ states fast shipping but it isn't.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jackie, thank you for the feedback. We take "team bidding" aka "collusion" very seriously and it is against the rules and terms of use of our site as is setting up multiple accounts. I hope you have written into our customer support team notifying of suspected team bidding so this can be investigated. If you have not done that yet, please do so immediately.

As for the item you won 2 weeks ago which has not shipped, I'm very sorry for this delay. Our team always does their very best to ensure all items are shipped by our supplying partners promptly and without delay. There must be some explanation for this and my guess is it has to do with a stocking issue. However, if you'd like to write in and provide me with your username I'll be happy to have this looked into straight away and provide you with a status update. If the shipping is still delayed we'd be happy to substitute the item with a gift card of your choice if you would no longer like to wait. Thank you Jackie and I'm sorry for the troubles and I hope you'll reconsider your review of our business.

Sincerely,
Dave

Thumbnail of user pauld1550
1 review
5 helpful votes
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February 13th, 2021
Verified purchase

It seems to me that there Title speaks of Easy to win auctions. I have had nothing but heartache dealing with these auctions. You see I would spend so much money on bids, just to lose them all! Every auction I entered was an all day, or all night one. Hundreds, and Thousands of bids, lost for small items like: Bed Sheets, Towels, Wine Glasses, etc. I tried mixing the time of day to enter. It didn't matter. I would look at previous winners, and scream! How they win at $1, 3, 5 just makes my blood boil!
There customer service dept. has been very heart felt with me. They helped me out several times. I can't Thank them enough. I just wish I didn't spend so much!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Paul,

Thanks so much for leaving a review.

Keep in mind that we don't have control over the duration of the auctions—how long they last is up to you, the bidders. However, with developing a solid strategy we hope that you will find enjoyment in the auctions again. We'd love to turn your three-star experience into a five-star one and have reached out via email.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user henryt184
2 reviews
2 helpful votes
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July 14th, 2021
Verified purchase

I have so much fun attempting to win all sorts of products and bid packs. They reward you as you play and remain the top bidder over time. I even receive mailings from Deal Dash granting me a code to redeem free bids.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Henry, I am happy to hear you are enjoying our rewards program and the flyers you have received as well! Happy Bidding :)

Thumbnail of user judys12
1 review
0 helpful votes
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December 1st, 2012

I have had very good luck with winning items on DealDash. I have won over 300 dollars in gift cards plus a camera, coffee pot and a cobra cb radio. NOW I took time prior to bidding to read the FAQ, check out reviews on the web and watched auctions for about a week before I placed my first bid. Once the mad Christmas rush started I stepped back a bit. Like anything you have to do your homework and take time to know what your doing. I love Deal dash and there will be a couple of happy people at my house for the holidays this year.

Thumbnail of user feliciaw72
1 review
2 helpful votes
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September 23rd, 2020
Verified purchase

I have had many great experiences with DealDash and I love bidding on their site. However, they tend to send fragile items without the proper packaging so they get damaged in transit. If they would change this, my experience would be much better!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Felicia,

Thank you so much for your review.

We appreciate this feedback and are sorry to hear that you had items arrived damaged. If you haven't already done so, please do get in touch with us right away! When things go wrong during shipping, we are always more than happy to make things right.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Enjoy your day!

Thumbnail of user trinam8
2 reviews
2 helpful votes
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September 13th, 2017

I won a $99.00 The Earth Company 100% Pure Jute cushion - Amaranth *******@DealDash for only $0.01! It came in at the perfect time too because I just had hip surgery and now I can be comfortable and stay eco-friendly! Plus the customer support team does an excellent job!

Thumbnail of user raymondw15
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Wish there was more lower priced items to be won once in a while. The same things keep repeating themselves. Like the S3.00 bid cap. Don't hear back on very many you will be notified items. Would rather see smaller free bids with shorter bid time rather than taking weeks to get larger ones. I have stopped using all other bid sites because of the free shipping. I just bid less often and more conservatively now. But will keep playing until of if I find a better site.

Thumbnail of user reinas2
1 review
2 helpful votes
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March 15th, 2013

This site is definitely not for me. No doubt, i am sure you could get some great deals, but after being a member for months and probably wasting several hours on bidding, i have yet to win a single auction even by following their tips. I much prefer sites like Amazon or eBay since you don't have to throw away a whole half a day clicking your mouse. Also, as a mother of 2 young boys, i can't say i have much time to sit around and watch a timer tick down. Don't get me wrong, if you have had luck getting great deals... good for you, but personally i am just going to use my remaining bids just to I never have to re-visit this site again!

Thumbnail of user gailg26
1 review
6 helpful votes
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July 28th, 2016
Verified purchase

Have enjoyed DD for 2+years. Thought the new limits of one per week would be better, but it is not, since no total weekly winnings have been discontinued. The same people bid on everything available, and makes it very hard to win. Also, you can depend on these same ones to start bid when it's just below $5.00 bid entry, and people have invested lots of bids. I am going to take the "cure" for awhile, as spending $ on deal dash is now harder than winning at the casino. Thanks for a good run - Did win a few nice items when I first started, and all were of very good quality.

Thumbnail of user stephaniem138
1 review
1 helpful vote
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September 6th, 2016

I did not understand signing up for deal dash and had some issues, contacted customer service, they responded back within 30 minutes, resolved my issues without any problems and apologized to me even though it was my misunderstanding. Great service, ordered from them and still using their services. Would recommend to everyone.

Thumbnail of user susanw25
1 review
0 helpful votes
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November 27th, 2012

I have won 4 items since 10/29/12. As of today 11/27/12 I have received 1 item. Waiting more than 3 weeks for a gift card. I would not buy from them if you are expecting to receive it by a certain date. Their customer service sucks! They never get back to you.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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