Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user rs30
New York
3 reviews
12 helpful votes
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November 10th, 2012

Anyone remember the old saying "If it sounds too good to be true it probably is" That pretty much sums up this site. The over the top enthusiasm in the 5 star ratings is completely transparent. Do yourself a favor and stay clear of dealdash.

Date of experience: November 10, 2012

Thumbnail of user audreyp2
Michigan
1 review
4 helpful votes
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November 18th, 2012

Joined today, placed 2 items on auto-bid just before they hit the 5 dollar mark. And what do you know? BOTH items used up all my bids with 5-6 people over-bidding me for hours and as soon as I was out of bids/money, the auction ended. I find it extremely hard to believe that within 30 seconds of me stopping bidding, that the other 4 people competing with me stopped too resulting in the remaining person winning.

If you study this site it becomes painfully obvious that it is a scam. Unfortunately, I fell for it. STAY AWAY from it, don't fall prey to their Facebook posts, don't believe anything positive you read about this site because you will get sucked in and lose your money as well. They lure you in and then take your money. They're $72 dollars richer today and I'm a sucker for falling for it.

Epic Scam!

Date of experience: November 18, 2012

Thumbnail of user ivanr38
New York
1 review
2 helpful votes
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November 12th, 2016
Verified purchase

DealDash is a great penny auction website. I joined two months ago and already have won several cool electronic items at a fraction of the cost. Customer service handles issues in a very timely manner and they do what they can to keep their bidders satisfied.

Date of experience: November 9, 2016

Thumbnail of user nicollef
Arizona
2 reviews
17 helpful votes
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August 13th, 2017

Interesting that almost all the high ratings talk about great customer service only. The way it works is obviously not worth it. Only one person wins, so the likelihood of you spending money for nothing is high! Every bid costs 60¢ whether u win or not, and everytime someone bids it adds time to the bid. So it's not like you can try being the highest bidder when the last second hits. You're stuck having to keep bidding until everyone else stops. At that point, you may have bid a thousand times and spent several hundred dollars JUST bidding. Get smart people!

Date of experience: August 13, 2017

Thumbnail of user sandraj12
Virginia
2 reviews
0 helpful votes
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February 28th, 2014
Verified purchase

5 stars for my past experience. I got an awesome deal about a year ago, but lately it seems almost impossible to win. And unfortunately with a cut in income, I can't afford the luxury losing. So my recent activity has been reduced greatly. Hanging on to those last few bids for just the right time.

Date of experience: February 28, 2014

Thumbnail of user luked15
Georgia
1 review
1 helpful vote
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April 24th, 2014

Can get some incredible deals on expensive equipment, and useful everyday things at a fraction of retail or even good sale prices! Also, customer service has been helpful with any issues I've had and resolved quickly! They've also taken a good stand against those that try to cheat the system with team bidding and people using cheating software and i like that they are proactive against such deviants!

Date of experience: April 21, 2014

Thumbnail of user jocelynw
Maryland
2 reviews
4 helpful votes
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July 31st, 2010

I seriously want to see the profile of the people who actually win an item on this site! I bet it's their employees.

Bottom line: don't put your money here, it's better off with eBay or something like that.

Date of experience: July 31, 2010

Thumbnail of user judyd35
Oregon
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Love this site. Gives great descriptions on items and very nice expensive things for a small price. The products are delivered quickly and packaged very well. Also, DealDash, has excellent customer service!

Date of experience: July 3, 2016

Thumbnail of user dustinl9
Georgia
1 review
3 helpful votes
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November 27th, 2013

I have used Deal Dash for over a year now have bought several items. If there is ever a problem, they will go the extra mile ensuring your satisfaction. It is possible to find great deals on this site!

Date of experience: November 27, 2013

Thumbnail of user barbc5
California
1 review
0 helpful votes
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January 12th, 2013

I've gotten many great deals on dealdash.com but the most surprising thing was the outstanding customer service I've received on the few issues I've encountered. Their customer service folks are live, caring people who really have the answers, not an automated system churning out generic responses.
As with any business, there may well be glitches from time to time, but I found by contacting them, they answered in a timely manner and went above and beyond the norm to help me.

Date of experience: January 12, 2013

Thumbnail of user sanithab
Georgia
1 review
1 helpful vote
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January 20th, 2013

I have had a great experience over that past few months since using DealDash. It gives me a fun yet inexpensive way to shop for me and my family. The gift cards really came in handy at Christmas time. The customer service team is one of the best and Ive ever seen. Their response time alone is above average.

Date of experience: January 20, 2013

Thumbnail of user garyj53
Massachusetts
1 review
0 helpful votes
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March 17th, 2017

Again, Fedex says they delivered but they never showed and I was home all day working on the front door. I live in a quite neighborhood with only neighbor traffic. Fedex is my standard problem here and I would never use them for any service due to this constant issue they cannot fix.

Dealdash states they will send another package. Hopefully by some other carrier.

Date of experience: March 17, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Gary,

Thank you for your getting in touch. Sorry for the inconvenience with delivery. A new package should be in the way and we will make sure you get the item you paid for.

If you have any other questions or concerns, please don't hesitate to contact us. We're always happy to help.

Best,
Adrian

Thumbnail of user carolm141
Rhode Island
1 review
0 helpful votes
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July 6th, 2016
Verified purchase

Fairly good selection of items... very fast shipping... extremely pleased with the entire experience... I'll be here for a very long time... maybe for eternity... this place makes me smile... thanks folks

Date of experience: July 3, 2016

Thumbnail of user jacquelinef17
Arkansas
1 review
1 helpful vote
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July 25th, 2016
Verified purchase

LOVE - the products, excitement, competition, service. Very entertaining!

HATE - staying awake all night, being late for work, being unable to compete with the bidders who can afford to bid on every item on the page and shut out the less fortunate from so many auctions.

Overall, it is a great site, but I'm going broke!

Date of experience: July 22, 2016

Thumbnail of user jaredc321
Minnesota
1 review
9 helpful votes
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September 12th, 2023

People frequently drop 1 penny and then wait till late into bidding to drop hundreds if not thousands of bid mean while your out money because you've been bidding the whole time!

Service
Value
Shipping
Returns
Quality

Date of experience: September 12, 2023

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jared. We're truly sorry to hear about your less-than-ideal experience. Your feedback is crucial to us and we are committed to improving our service based on it. We understand how frustrating it can be when the bidding strategies of others affect your own experience. We sincerely apologize that you've encountered such issues and recognize how this can make the process feel less equitable. We're here to help with any concerns you have. Please feel free to reach out to us at support@DealDash.com, where we're available 24/7 for you. Looking forward to hearing from you!

Thumbnail of user jackies22
Mississippi
1 review
2 helpful votes
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September 24th, 2013

There are LOTS of team bidders or possibly it's the same person setting up multiple accounts. I have bid on three different items where there were two others bidding. As soon as I dropped out, one of the others did too letting the other win before someone else joined the auction. That's too much of a coincidence since it's happened three different times within a few days.

I did win an item 2 weeks ago that hasn't shipped yet. It's readily available online or at BestBuy. I contacted their support via e-mail & was told it may be as long as a month from the date the auction was completed. Their FAQ states fast shipping but it isn't.

Date of experience: September 24, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jackie, thank you for the feedback. We take "team bidding" aka "collusion" very seriously and it is against the rules and terms of use of our site as is setting up multiple accounts. I hope you have written into our customer support team notifying of suspected team bidding so this can be investigated. If you have not done that yet, please do so immediately.

As for the item you won 2 weeks ago which has not shipped, I'm very sorry for this delay. Our team always does their very best to ensure all items are shipped by our supplying partners promptly and without delay. There must be some explanation for this and my guess is it has to do with a stocking issue. However, if you'd like to write in and provide me with your username I'll be happy to have this looked into straight away and provide you with a status update. If the shipping is still delayed we'd be happy to substitute the item with a gift card of your choice if you would no longer like to wait. Thank you Jackie and I'm sorry for the troubles and I hope you'll reconsider your review of our business.

Sincerely,
Dave

Thumbnail of user bryanr14
Ohio
1 review
0 helpful votes
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February 4th, 2014
Verified purchase

Love winning great deals! Hate when people over bid the value of an item, but I guess I can't really control that. Need to earn more bids while being bidding leader. Takes too long to accrue free bids.

Date of experience: February 4, 2014

Thumbnail of user deec17
Michigan
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Items won are exactly as described, shipped promptly only thing I would recommend would be to limit number of potential buyers on each item by set amount not just the $5.00 cut off, overall I enjoy the site.

Date of experience: January 28, 2014

Thumbnail of user chuckb25
Hawaii
1 review
1 helpful vote
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February 19th, 2014
Verified purchase

Fun at first... but I can't seem to win much any more...
I suggest one dollar limit on bidders occasionally to make things way more interesting. What's happening now is... a few rich cats are out bidding everyone.

Date of experience: February 19, 2014

Thumbnail of user davids209
West Virginia
1 review
0 helpful votes
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January 28th, 2014
Verified purchase

Innovative and pioneering business, always having great new ideas and over the top customer service! None of these other companies come close to Deal Dash whatever their specialty may be? Keep up the impressive work and dedication :)

Date of experience: January 28, 2014

Thumbnail of user michaelw74
North Dakota
1 review
1 helpful vote
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February 13th, 2014
Verified purchase

Deal Dash is just fine. We all know how they make money and it's O. K. Number one rule: Don't bet on anything that you are not willing to buy.
What I don't understand is some of the gamers. To pay 49.75 for a $50.00 gift card, what has gotten into the player? Maybe he doesn't have to pay for his bids. :))

One more point: The issues I had were all promptly solved by your staff.

Date of experience: February 13, 2014

Thumbnail of user lindam358
Florida
3 reviews
23 helpful votes
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February 6th, 2017

Customer service is excellent some of the merchandise is way overpriced and the Linens too flimsy so I've had two sets rip in the corners on me. It's just not worth the return. Also have not received many items yet. I'm not bidding until I get it straightened out. Thank you mrs. Linda

Date of experience: February 3, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Linda. Thank you for your getting in touch. We will make sure you receive everything you have paid for, guaranteed. Also, if you´re not happy with the quality of any of the items received, we´ll be happy to guide you through the steps to return the item.

Please let me know if there anything else I can do, I´ll be happy to help.

Best,
Adrian

Thumbnail of user ricke176
Ohio
1 review
6 helpful votes
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September 23rd, 2021

I have been using Deal Dash for 5 years now. Was much easier to win items when i started compared to now. Many new people joining it seems like daily which ups the competition. Also many times throughout the day there seems to be fewer auctions, which also does not help. There are also about 30 or 40 bidders with very deep pockets that seem to take turns winning the good items. You really have to watch how much your bidding on an auction and do not get caught up in the action or you can lose a lot of money.

Products used:
shoes,flashlight,lights

Service
Value
Shipping
Quality

Date of experience: September 22, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick, thanks for the review. We recommend to keep working on a winning strategy, and sooner than later you should see some good wins. We are here for any support you may need or any feedback you may have to improve your DealDash experience. Thank you for being with us for 5 years and Happy Bidding~

Thumbnail of user jimb466
New York
1 review
3 helpful votes
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December 29th, 2017

Great! Best customer service I love Deal Dash! I can bid any time day or night, Super deals, half off - - deals for one cent! How can you beat that? Lots of different products to choose from different styles sporting, household and electronics many ways to get free bids just an all around great sight,

Date of experience: December 28, 2017

Thumbnail of user yvettet20
New York
1 review
0 helpful votes
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April 9th, 2017

I made a purchase by accident and customer service immediately responded and resolved the problem without any further inconvenience. I wish everyone handled disputes in the same manner. They have awesome deals as well!
Thank you Deal Dash...

Date of experience: April 8, 2017

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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