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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I am a loyal bidder on Deal Dash. I love the site and have a lot of fun whether I win or lose (don't really like losing)! My son won a "Far East Collection" painting for me. Yea! It arrived damaged. Customer Service was great! They emailed me a return slip and sent me a new painting. That one arrived damaged also. Same thing... another return slip and they sent me the third painting. Arrived damaged. After contacting them again and again, they are not responding. I would love to take care of this matter but I feel as though they are "dodging" me. In fact, I feel it is Deal Dash's issue with the packaging. Paintings are fragile and they are being shipped in flimsy cardboard boxes. There is NO protection for the frame and the shipping company straps them down. They get squished which results in a completely unacceptable product. Deal Dash contacted me about this issue after I posted this review. I again received a return postage and a promise to have the fourth one delivered in excellent condition. They have been more than sincere in remedying the situation. I will keep updating as this is resolved. Like I said in the beginning, I am an avid DealDash FAN! This site has been true to its word! (so far)
Date of experience: January 31, 2014
I have had a TON of trouble with this site. First, I was getting booted out of auctions, losing the bids that I had purchased. They gave me a whole 200 bids back. They did not count how many bids I had used, or the TIME I wasted trying to win my items. Second, I sent 8 emails to be contacted about the loss of bids (before they sent the 200) and I waited over a week before I filed a complaint with paypal. Then all of a sudden, someone emailed me back with the 200 bids offer. But, when I responded that wasn't enough for what I used, hmmmm... no email back! To top off all that, the gift cards I won and also paid for (the buy it now option) I have not recieved! I have sent emails again, being ignored. I have EIGHT gift cards that I am waiting for and not a one has came. Good thing I didn't plan to use those solely for Christmas and had a plan B. HORRIBLE COMPANY.
Date of experience: November 28, 2012
Takes awhile to learn how to win, but when you do... wow.
Great service, all products won or bought are delivered brand new quickly.
Thank you deal dash for the great products and the entertainment.
Date of experience: March 24, 2014
I had a lamp I had won sent to the wrong address in a wrong state!. Deal Dash corrected the problems and made things right with me. Where they could have said not our problem.
Date of experience: July 4, 2016
I love dealdash. There is a large variety of items always. With free shipping and the buy it now feature, you never lose. I have saved 1000's of dollars on items I would normally buy.
Date of experience: February 22, 2013
I Love Deal Dash! I enjoy bidding on items. Sometimes I win but I usually lose =) I always use buy it now to get my bids back even though I don't have that many or not at all. I just got married on Feb 18th and I am trying my best to teach my wife how to use deal dash with my account but she is learning not to go for big ticket items like TV's and Camera's She is basically aiming for small kitchen / bath items which we need. I never have enough bids to book a bid buddy so I just bid and hopefully I will win something but now I notice there are lots of people on this site...
I will never delete my account. I have been trying my best to get friends, co workers to sign up. I tell them about it then I forget to give them the referral about me... Oh well I love Deal Dash The shipping is extremely fast... and its free.
Deal Dash I just want to say thank you for being the best online penny auction! I have won lots of small items and I have kept all of it since I first signed up. Deal Dash has the best gifts to bid on...
I need to buy bids soon but right now I am out... =( just been focusing on the wedding reception =) I will be back on Deal Dash!
Date of experience: February 22, 2014
I did an ooops online navigating thru DealDash and realized at this point I did not want to continue and my fee was reversed by a very polite, patient and efficient DealDash customer service provider.
Date of experience: August 6, 2015
Another business that will take ur money and u may come home empty handed. Company takes all major credit cards for auctions on merchandise, yet will not refund ur money when u lose these auctions!
Date of experience: June 4, 2018
Hi Alan. Thanks for your review.
On DealDash, if you do not win an auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.
Hope this information helps! Let me know if we can do anything else for you.
Best,
Adrian
DealDash Support
I believe that if someone has to first enroll, which, BTW, requires a credit card number, just to see on what one can bid, makes it dishonest, at least potentially.
Date of experience: May 1, 2016
Hi Slaven. Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!
Adrian
Community Manager
There was a withdraw transaction made on my account that I did not authorize and DealDash looked it over and agreed, then refunded the amount back to me.
Date of experience: August 28, 2015
Glad to hear we could be of service James. Please let us know if there's anything else you need. We'll be happy to help.
When I entered the site, I saw the Black Friday Bids for sale which seemed too good to pass up, but I had not realized that the item I was interested in may not appear for some time, and I could be away when it did appear for auction. I may not have purchased the bids had I understood the process.
Date of experience: November 24, 2015
Love the bidding, love the quick service, whether it's a question or problem, they are always there. Product delivery is fast LOVE IT! Great job deal dash!
Date of experience: March 27, 2014
I purchased the starter pack of bids for $32 giving you 200 bids. My wife and I decided to bid on one item. We figured this particular item sold for an average of
$28 so we were "in it to win it". So we thought. We started bidding from the beginning. I noticed that at the $5 dollar mark, the site would close this item to new bidders. "No jumpers" I think they call it. It was pretty exciting for the first 150 bids. Thought we had a chance so my wife wanted to purchase another 200 bids to assure we would win this item, so we did. As this second 200 bids started to diminish using the bid buddy system I started to notice bids from bidders I had not seen bidding on this item. Huh, that's weird. I thought this site was not allowing new bidders after the $5 mark. This was extremely frustrating when it came down to myself and just one other bidder for several bids, and we thought if we could just out bid this one bidder the item would be ours. So, we purchased a third pack of 200 bids. After about 50 bids into the third pack, other bidders were jumping in. These "new" bidders of course played their part in absolving all of my remaining bids. This felt deliberate! I do admit being excited and having some fun for the first little while. This was my first time doing anything like this. However, I did feel like I was being scammed as this auction went on. I would definitely try it again if I can get a "FULL" refund for the 3 packs that we purchased. Thank you.
Date of experience: October 7, 2013
Hi Reggie, thank you for the feedback and sorry to hear you did not win the auction. After the auction price reaches $5 no new bidders, that did not place a bid before the $5 mark, can enter the auction. If you scroll your mouse over the avatar images of people in the auction, you can see what time they placed their first bid to confirm when they entered the auction. We offer a 100% money back guarantee on everyone's first purchase if not satisfied for any reason so we can do that for you. Also, we offer a second chance if you do not win an auction with your first bid pack. So, if you did not win an auction with your first bid pack we'll return those bids for a second chance. Additionally, you are welcome to buy the item you were bidding on at normal retail price and we'll send your item for free plus give you back all the bids you used in that auction. Just get in touch with our customer support team or contact me directly and I'll be happy to assist you. Thank you, Dave
They are in my opinion the most FAIR & HONEST Bidding Site on the Internet.
And if you do have a problem, contact Customer Support and they will do
Everything in their power to make it right.
5 Thumbs Up to DealDash Customer Support!
Date of experience: April 18, 2016
I saw this on a commercial n give it a try. I couldn't win anything so many ppl bidding on the same thing until u ran out of bids. I would like my money back.
Date of experience: August 27, 2013
I spent over $300 on bids and finally *won* a $10 Walmart and burger king gift card. No auctions I was down to the second to last person? And they got the bid? I cannot afford this auction.
Date of experience: December 30, 2015
Hi Linda.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!
The site is fun. I have one a few items or bought them. The service is great. The items arrive on time and in good condition. It can be fun to bid and use different strategies for winning.
Date of experience: July 22, 2016
DealDash is one of my favorite hobbies! I am highly competitive and love to win! Not only do I win at the game but I get incredible products in return! DD is by far my favorite bidding site!
Date of experience: July 22, 2016
Those who I talked with were very helpful. It's a great place to win a lot of different items. I won a Keurig Vue. It was valued at $180. I got it for $66.
I would recommend this site to everyone.
Date of experience: February 13, 2014
Checked out the service and found it was not the right time for me to join... received my refund right away and was invited back graciously when I am ready.
Thanks!
Date of experience: July 26, 2014
I had a payment issue, and it was resolved so quickly, and followed up on to make sure I was satisfied. This is the most fun Ive ever had Christmas shopping!
Date of experience: December 11, 2013
Nice to hear Tracy! Sorry for the payment issue but good to hear it was resolved quickly for you. Glad to hear you've been having a fun time Christmas shopping - enjoy!
Slow start but that was probably due to my being new and leaning to navigate. Seems much better now and I'm having fun, although I haven't been able to win much.
Date of experience: November 21, 2014
Every time I have won an auction or bought back, I have received the item quickly and always in perfect condition. I don't win often, but I'm still learning the ropes.
Date of experience: January 16, 2015
I Was Bidding for My 1st time Back to this Site This Year & I Forgot I had a Change of Address since Last time I Purchased Bids! I had won a Couple of small Food Cards to My Delight & Wanted to make Sure They Had The Correct Address! I Received A Very quick Response From Customer Support, Which Put Me Right at Eas!
Date of experience: March 16, 2017
After buying bids I happened to notice that there was another purchase for bids on my account. I sent an email to the company and it was taken care of immediately.
Date of experience: August 9, 2016
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Glad to hear we could be of assistance Ursula. Please let us know if there's anything else you need. We'll be happy to help.