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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
Uncle Tan, Maxwell44 and Texas Gman consistently outbid all comers on DD. Here's how they do it, Uncle Tan sets the automatic bid process, then he waits until all have exhausted all their efforts trying to win. Once he wins which is inevitable he doesn't pay for the item win he takes the bid equivalent value. So for a 1300$ printer he doesn't actually pay the final item price rather he receives the bid equivalent about 5000 bids. This gives him increased bidding power for more items. For instance the car he won for 194$ would have given him about 100,000 bids. So he has hundreds of thousands of bids which give him unbeatable bidding power. DD doesn't lose because they give him bids valued at. 13 cents and don't have to order the item and on a car for instance they will make 150,000$ typically. So Uncle Tan, Maxwell44 and Texas G Man will always win every auction they're in and the honest bidder always loses. If you see an auction with these guys don't waste your money you will never win. Unless you have a couple of hundred thousand bids per item to use because Uncle Tan does and DD loves the way he operate. I've lost thousands with these guys, I call them the big three.
Date of experience: February 6, 2019
Hi Migdalia,
James here from Customer Happiness at DealDash!
Thank you very much for your review.
You're absolutely right that all bidders have the option to exchange their auction win to bids. The exchange rate is not set at 13c but instead varies from one item to the next. While it is subject to change depending on a number of factors, the exchange rate is more often $1 per bid so a $1,000 item would have an exchange rate of 1,000 bids.
I hope that helps to shed some light on the exchange to bids option that is available and the same for all bidders.
We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We've also been adding more One Per User auctions, and have some other new and exciting promotions coming soon that we hope will make the bidding experience more fun for all of our wonderful DealDashers!
Please do not hesitate to get in touch with us if you have any further questions or inquiries - We are available 247 and we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I accidentally exchanged my purchase for bids and when I reached out to customer service, they responded immediately, helped me immediately and were extremely polite and friendly.
Date of experience: May 8, 2019
You will have a hard time bidding against the same old people that will have bids unlimited to out bid you and what make it so bad, Deal Dash tell you that they can't bid on the same thing once they won that item THAT IS THE BIGGEST BS! If you really want an item on Deal Dash, Go on Ebay or Amazon and you will find the item you want at a much cheaper price that actually the same bidders that are on Deal dash and are reselling it on the Internet. What a nice racket!
Date of experience: February 23, 2020
Hi Barry,
Thank you for getting in touch with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I apologize if there's been a misunderstanding. We have two auction types—normal auctions, where the item may be won once every 30 days; and one-per-user auctions, where the item may only be won once. As these are separate auction types with their own individual winning limits, it is possible for a bidder to win an item under each auction type within the same 30-day period.
In regards to items you mentioned you have seen elsewhere, keep in mind that these items might not be listed by an authorized retailer for that brand, which would mean the item is not covered by any type of warranty.
Rest assured that reselling is against our Terms of Use; if any bidders are found to be reselling, we do take immediate action, up to and including account closure.
Your DealDash experience matters to us and I'd love to ensure that any additional concerns that you have are addressed. I hope you'll reach out to our Support Team so that we may further assist. We're here 24/7 and you may get in touch as follows:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Thanks again for sharing your concerns, and we look forward to hearing from you soon!
I have been very satisfied with every purchase that I have received from dealdash.com. I have recommended this site to others and hopefully it'll keep on going.
Date of experience: July 23, 2016
I have enjoyed myself on DealDash! I like winning stuff a low price, since this days everything is over inflated price wise! Like to see more golf equipment, since i am a golfer!
Date of experience: February 20, 2014
They are a very easy to deal with. The auctions are fast and fun. There customer service is great. If you were to have any issues they are very quick to fix it.
Date of experience: October 2, 2013
Thank you Jim, we appreciate that and glad to hear you're happy with your experience and service received. If you have any suggestions on how we can make the experience even better please sure to get in touch. Sincerely, Dave
At this time I had to cancel my purchase due to breaking my wrist. Jessica was very nice and helpful. She handled the situation fast and to my satisfaction. Thank you very much.
Date of experience: January 22, 2015
Since joining DealDash, I have had nothing but superior service! (Same goes for all products purchased). I tell all my friends about DealDash, and now I have them hooked.
Thank you DealDash!
DD
Date of experience: February 3, 2016
I have had very good experience with dealdash. The items you win is shipped in a timely matter and everything that I have won is always in good working condition.
Date of experience: January 29, 2014
By my error, gave my credit card when I signed on, not knowing it would be used right away. Asked to remove myself and refund my $35.00 to my credit card and to take me off the DEAL.
Date of experience: April 1, 2014
The items I have gotten on Dealdash are top of the line items. I have never received anything that I was dissatisfied with. I originally thought this was a scam but glad I decided to try it out.
Date of experience: October 30, 2017
I have had every question answered with complete confidence and satisfaction and a quick response and the best customer service division that I've ever had the pleasure to associate with
Date of experience: August 17, 2015
Thank you so much Michael, we are always happy to help, so let us know if you have any more questions or concerns.
PURCHASED ROBERT MATTHEW PURSES, THEY ARE CLASSY AND GOOD QUALITY AND EVEN SHIPPED IN VERY CLASSY BOXES WHEN TAKEN OUT OF SHIPPING BOXES. BARREL SHACK TOTES ARE GREAT QUALITY AND LARGE ENOUGH FOR OVERNIGHT BAG OR JUST CARRYING FOR YOUR CASUAL DAYS.
Date of experience: July 3, 2016
It used to be fun to bid and win once in a while but now its too competitive and not fun anymore. The wins are now far and few between. Sorry I don't visit as often as I used to.
Date of experience: February 14, 2014
A+ customer service. I was unfamiliar with this site and it was very unfortunate that my misunderstanding led me to purchase bids. I was so concerned that I lost my $72.00. I decided to send an email with my situation and concerns and within 24hours I received 2 emails. The first being sent shortly after my email was sent confirming that my email was received. The second was an email which indeed was sent within that 24 hours stating I would receive a full refund and I was also able to keep those bids I purchased as a courtesy to continue to check out the site and was wished luck on any actions I choose to try!
I have faith that I will return to this site to enjoy once my financial status is better. I thought at first another scam... but trust me a company that does a great job at customer service and stands by their 100% money back guarantee in your first bid package is a winning company in my book.
Thanks for being honest and honoring my refund, it's appreciated more than you know.
I am still in awe on the fast response and complete understanding, nor, many company's out there like this anymore.
Thanks again
Signed
One extremely happy person.
Michele
Date of experience: March 1, 2016
My experience with DealDash has been excellent. DD has demonstrated nothing but prompt and courteous professionalism in all of my interactions with them.
Date of experience: February 14, 2014
My 1st round of bids and not accustomed on how to pay with multiple bids left me a little confused on how to pay for merchandise. Overall, it was a great inexpensive game to play!
Date of experience: September 17, 2015
I can honestly say deal dash support really takes care of the customers. I was taken care right away. I will continue to do business with deal dash because of the great service they provide.
Date of experience: August 10, 2014
I received an email from DealDash about adding them to my G+ account to get 50 free bids. I did what was suggested, wrote a reply and today received my 50 free bids. Thank you!
Date of experience: April 5, 2014
I have only won a few auctions. The number of bidders in most of the auctions seems to have increased. I feel the competition has gotten too much. I am considering trying another auction site.
Date of experience: February 10, 2014
This is nothing like it is described. I tried to see how it worked and was charged $72. I just wanted to see if they had a sewing machine and lost $72. Please be careful.
Date of experience: June 7, 2020
Hello Terrie
Thanks for getting in touch.
My name is Laura and I'm replying on behalf of the DealDash Happiness team.
My apologies for any misunderstanding when you signed up that you were making your first Bid Pack purchase at the same time.
We offer a 100% money back guarantee on your first Bid Pack, and I have issued your refund and sent you an email confirmation with the refund details.
If you have any questions, please don't hesitate to reach out.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
I understand that dealdash.com allows a full return of your money on your first purchase if there is cause. My first purchase after some time bidding was to just go ahead and buy now. I that that on a laptop computer at the price of $514. The article was shipped promptly but when UPS delivered it the package looked like someone had taken a wrench to the box. The flap was also totally unsealed. I was not about to accept such a vulnerable piece of electronics under that condition. I refused the package and it was returned to sender on Sept 26th this year. I did not hear from DealDash.com so I went to their contact site and advised them of the issue. I have since contacted them twice more and have had no response from them. If this was just a small item I would walk away but I am 78 years old, not stupid, and not afraid of anyone but God. I have received recent emails from them so I know that their electronic system recognizes my electronic system. I will not hesitate to contact any tv channel which carries their advertisements, I will start at the top. I will give them one week to contact me in regard to this issue. As I told them in my correspondence to them, I just want to be a happy customer.
Date of experience: September 26, 2013
Hi Vonda, I'm sorry to hear you received a damaged product. Our customer support agent Chris responded to the email you sent us yesterday just a few hours after it was received so I'm sorry if you did not get that response. I'll make sure someone from our support team sends you a new email today. Also, our procurement department has informed me they taking care of this issue and are having a new computer shipped out immediately with priority shipping. Unfortunately sometimes products get damaged during shipping, however don't worry, we'll be sure to take care of this incident for you.
On another note, I noticed you won a KitchenAid Artisan Mixer - congratulations! The UPS tracking code can be found from your dashboard and it looks like it's on time to be delivered by October 1,2013. If you have any other questions please don't hesitate to reach out to our support team. Thank you for your patience. Sincerely, Dave
Dealdash is a fun and fair bidding site. They have great deals with a real
Chance of winning prizes. I have won several items over $1,000 and they
Have all been delivered within a week of winning.
Date of experience: November 5, 2016
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Mark. Thanks for writing and sorry that you did not have a good experience on our site. DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.