Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?

Reviews (4,444)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user lhakpas
New York
1 review
2 helpful votes
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August 24th, 2017

Thank you for quick respon and thank you for understanding... out of five star for this app because this app is very useful and lots of good quality items in this app

Date of experience: August 24, 2017

Thumbnail of user darleneh2
New York
1 review
1 helpful vote
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January 30th, 2014
Verified purchase

There are too many people bidding on there right now. Need to increrase the number of products to bid on, especially prime time. Othr than that, I love the site.

Date of experience: January 30, 2014

Thumbnail of user jenniferp2562
Minnesota
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I am really enjoying deal dash. It can be a little bit addictive. The items are good quality products and they are very underpriced.

Service
Value
Shipping
Returns
Quality

Date of experience: December 4, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for taking the time to leave a review for us Jennifer! I'm happy to hear you are enjoying the quality of our products on DealDash and that you are getting some good deals. We are here for you 24/7 :)

Thumbnail of user carolinac1
Pennsylvania
1 review
6 helpful votes
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July 2nd, 2014

Hi, I truly wish I was writing a good review about this site because the concept is really good, however it didn't work for me.
First, I bought 32 dollars in bids and the site double it up to 64 dollars. I asked an explanation to costumer service and still waiting. Second, when you win an auction the site offers you to buy the item you won or to give you some bids back, this makes "all items" desirable to be won instead for the item itself…this means whatever you want to get…you have to bid against lots of persistent people that do not even care about the item itself at all…but have tons of bids to spend. Third…it doesn't work to bid really late into the night…it even seems there are more people bidding then.
This site seems to be a bit addictive too…it is difficult to let it go and most possibly you'll end up spending more money buying bids than saving on an item you really wanted,,, example…I spent 64 dollars on 400 bids and end up with aprox. 3 gift cards ($10 Dunkin D., $10 Something else i dont even remember, etc) of a total of 45 dollars - and I dont eat donas or drink coffee - and a pocket tool of 32 dollars…that I didn't even want.

Date of experience: June 29, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Carolina, I’m sorry about the mix up of purchasing two bid packs. As you know we've processed a refund for you.

If you’d like to read some articles about bidding and auctions this is a great site: http://www.dealdashreviewed.com/ – the articles here are written by experienced shoppers and they share some good tips of advice on how to bid, etc. Please check it out if you’re interested. It’s one way we’re trying to promote auction education and responsible bidding.

Happy 4th of July!

Thumbnail of user johnl7352
Texas
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

When use the girt card ordering online they only let m use 1 girt card at a tme

Date of experience: May 5, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi John! Thank you for sharing your experience! We're saddened to learn that your experience wasn't up to the mark. We highly value your feedback and are eager to address your concerns. We've reached out to you directly and are eager to address your concerns! Looking forward to hearing back from you!

Thumbnail of user richk15
South Carolina
1 review
1 helpful vote
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May 15th, 2024
Verified purchase
• Updated review

Questioned how ******* bad can be placed by one person?

Date of experience: May 5, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick! Thank you for your review! We're genuinely sorry that your experience was not entirely positive. Your feedback is invaluable to us as we strive to better our service. We've reached out to you directly and are eager to address your concerns! Looking forward to hearing back from you!

I wanted to return an item and I was reimbursed immediately...
May 16th, 2014
Verified purchase
• Previous review

I wanted to return an item and I was reimbursed immediately for shipping costs and the bidding cost of the item in full. You guys are great and I love Deal Dash!

Date of experience: May 13, 2014

Thumbnail of user richd7
Washington
1 review
1 helpful vote
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October 24th, 2013

I BEEN BIDDING ON DEAL DASH 4 OVER A YR. NOW. AND HAVE WON MANY ITEMS I USED FOR BIRTHDAYS, XMAS, GRADS, WIFE, GRAND KIDS 9 TOTAL & 3 GREAT GRAND KIDS/ WHITCH ALL I GOT AT AN AVERAGE PRICE OF 25% OF COST OR LESS. ITEMS FROM $400. TO $12. I`M SHOPPING ON DEAL DASH NOW FOR THIS YRS XMAS.DON`T HAVE TO FIGHT TRAFIC, MALLS, GAS, SHIPPING AWAYS FREE, DELIVERED TO FT. DOOR. ILOVE IT

Date of experience: October 24, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Must be great to have 9 grandchildren and 3 great grandchildren! We will be listing a great variety of toys up for auction this holiday season so hopefully you'll be winning some more great deals for them. If you have any suggestions on how we can make your experience even better please don't hesitate to contact us. Thank you for the nice feedback! Dave

Thumbnail of user juditha5
Florida
1 review
1 helpful vote
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January 31st, 2014
Verified purchase

Was a 5 star experience. It was so early in the morning i couldn't call anyone to tell of my good luck, had to wait til this morning to tell friends. Thanks to DEAL DASH i am a happy and lucky camper

Date of experience: January 31, 2014

Thumbnail of user carolync43
Kentucky
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I had gone into a site that I didn't really know much about and I wanted to check yall out to see what you had at dealdash not realizing that you had to pay first. So I accidentally pushed something on my phone for it to except my credit card. I thought it hung onto your information til u bought something, so... I didn't have enough to do it at the time I just wanted to put it in just in case I decide to bid. You were so AWESOME TO UNDERSTAND my request and for that I'm truly greatful
You are truly A wonderful company to get things done in a drop of a bucket. So...
AWESOME JOB EVERYBODY I was so afraid of my financial situation that you help me so I will be back... THANK YOU FOR Everything.

Date of experience: July 20, 2016

Thumbnail of user cheryll27
Texas
1 review
17 helpful votes
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September 12th, 2015

I opened my account with $500…. Won two auctions and still had $300. I lost interest in the site and wanted MY MONEY back and they REFUSED to give it back. RUN don't walk from these scam artists!

Date of experience: September 9, 2015

Thumbnail of user veronical8
New Jersey
1 review
1 helpful vote
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June 29th, 2014
Verified purchase

Customer service has ALWAYS been great! Each and every time I've wrote to the people from Deal Dash, response was within a couple of hours and always helpful.

Date of experience: June 26, 2014

Thumbnail of user kimr51
Indiana
1 review
5 helpful votes
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March 30th, 2015

Dealdash.com is a penny auction. They say it is fair and honest. I tried the site and felt like it was like gambling. They gave me back my money and told me to finish using points. I never won until after I ask for a refund. I decided maybe I would try again after all I wanted a computer for my husband so if I just bid for that I would be ok. Thinking if I bid to high I would buy the product. I got into the site for alot of money on bids the auction ran 2 days and 1 1/2 nights. I thought I should go online and price the computer that I was bidding on. That was when I found the computer at Best Buys for $449 and they were selling it for $738. I just couldn; t justify paying almost double plus the price of all those bids. I aslo notice that sometimes I would be voting on other items and someone would win with me right there bidding. I don't believe it is fair or honest and they are making alot of money despite what they say. First hand experience but I learned my lesson well. Sincerely, Kim

Tip for consumers:
Price high items before you start to bid on them. The retail price they say is fair and honest is usually higher. Only bid on items priced well and that you could use anyway.

Date of experience: March 27, 2015

Thumbnail of user vickied4
Texas
1 review
1 helpful vote
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August 21st, 2015
Verified purchase

I açcidently was charged for a bid that I didn't do and you gave me my refund right away! Thank you for being an honest company, I appreciate that very muchurch

Date of experience: August 18, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Most welcome Vickie! Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user howards652
Arizona
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

It is fun to compete with other and get a product at a low price.

Date of experience: April 13, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Howard! Thank you for your incredibly encouraging review. Knowing how much you appreciate our services gives us motivation to keep doing our best. We’re here to assist you 24/7 if you ever need it. Happy Bidding!

Thumbnail of user maxines7
Tennessee
1 review
0 helpful votes
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August 22nd, 2015
Verified purchase

Most prompt service I have ever recieved from any site. Most courteous, and very impressive. I would strongly reccommend this bidding site to everyone. I would not choose another.

Date of experience: August 19, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for reviewing Maxine! Glad we could be of service. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user joycer14
Canada
1 review
0 helpful votes
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December 31st, 2014
Verified purchase

I cannot discribe my experiance as I did not see what was there for bidding and I wanted to see badly. Maybe my Washington address will let me see what is there so I can bid.

Date of experience: December 28, 2014

Thumbnail of user keithr157
North Carolina
2 reviews
6 helpful votes
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June 17th, 2019

Obviously, DealDash benefits only those who can afford to buy an item outright, but want it cheap; No fairness or honesty anywhere here, like their ads claim.

Date of experience: June 17, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Keith,

Thank you so much for your continued patience, and I apologize for any negative experience you've had on DealDash.

DealDash has a 100% Money Back Guarantee on first bid pack purchases, and a Second Chance Guarantee.

We would love to try to resolve any further issues that you may have, so please do reach out to us; we have Customer Support agents available 24/7 and we are always happy to help.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Yours,
The Team at DealDash.

Thumbnail of user margarete28
New York
1 review
0 helpful votes
  • Send Message
March 6th, 2016
Verified purchase

I ordered a watch and when I received it, realized it was not what I wanted. I mailed it back w/o documentation of its return. I just trusted that I wouldn't have any PRO- blems. And I didn't.

Date of experience: March 3, 2016

Thumbnail of user marys68
Illinois
1 review
0 helpful votes
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December 1st, 2012

I would reccomend this site to everyone it is legit. I have won several items from here and I have recieved everything all in great condition brand new. I love this site and I do trust it.

Date of experience: December 1, 2012

Thumbnail of user corye3
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2016
Verified purchase

Had a problem submitting a review for an item I won and_it out hesitation someone in support was trying to help, Since I couldn't complete the review support gave ne some free bids

Date of experience: July 13, 2016

Thumbnail of user mayowao1
Maine
1 review
0 helpful votes
  • Send Message
December 5th, 2015
Verified purchase

Though i'm a new customer but my experience with dealdash so far has been smooth. I can bodly vouch for them anywhere, anytime, anyday that they are indeed here to help the less priviledge

Date of experience: December 2, 2015

Thumbnail of user briant36
Louisiana
1 review
1 helpful vote
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March 8th, 2014
Verified purchase

I enjoy bidding and winning, only issue is you have too many who will bin to keep you from getting it at a fair deal

Date of experience: March 8, 2014

Thumbnail of user lennyb13
North Carolina
1 review
1 helpful vote
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February 27th, 2014
Verified purchase

Okay, need more custom auctions where those heavy bin bidders are not there, I mean who bids over 15,000 bids on a camera lens

Date of experience: February 27, 2014

Thumbnail of user leighh58
Michigan
1 review
4 helpful votes
  • Send Message
January 30th, 2019

Fun bidding but way more expensive then it first seems and many times it's money spent on bids with nothing to show for it in the end

Date of experience: January 29, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Leigh,

Thank you so much for taking the time to leave your review, we're delighted to hear that you're having fun bidding on DealDash!

We are overjoyed when DealDashers win auctions for amazing prices, and our hope is for all customers to win great items at less than the retail cost. One of the most exciting aspects of our auctions is that we have no control over how long they last! As there are no reserve prices regardless of the value of the item, any bid can truly be the last one, which means all of our customers can walk away having won an item for a fantastic discount!

We certainly hope that you have won some awesome items at great prices, too!

I'm not sure if you're familiar with our satisfaction guarantee for the first Bid Pack purchase? We have this in place to make sure that you enjoy your shopping experience. You’ll be happy to know that if you do not win anything with your first Bid Pack (as advertised, first Bid Pack only), DealDash will put those bids back into your account so you can try again. We call this our Second Chance Guarantee!

Your DealDash experience matters to us, and we invite you to get in touch with our Support Team anytime you have any questions or concerns—no matter how big or small, we're here for you 24/7.

Please don't hesitate to get in touch.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Let me know if there anything I can do to further assist you.
DealDash loves you!

Thumbnail of user jaredp4
Minnesota
1 review
0 helpful votes
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March 19th, 2014
Verified purchase

Good site, it's legit. I've won quite a bit and received everything. I'm not participating much anymore though as it's just too hard to win recently.

Date of experience: March 19, 2014

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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