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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I have had some of the best deal ever items I could not afford in the past became
My shopping reality by using DealDash. I can't wait so morning or evening to get started the DEALS are AWESOME!
Date of experience: July 3, 2016
Best website ever! They listen very well, very sweet people. Honestly, this is going to be my #1 site.
Date of experience: February 16, 2016
Appreciate that customer service employees are empowered to resolve issues without going to supervisors. They just fix the issue
Date of experience: September 22, 2016
Had a problem with my paypal. Customer service handled it immediately. Very professional. Thank you for your excellent service.
Date of experience: November 28, 2015
I'll rate you after I get the merchandise if it gets here and if it doesn't we will have a problem I think I spent way too much money look it up what I spend on bids
Date of experience: October 6, 2014
Great experience with everything that I have bought, but to be honest, I can't seem to win anything, so will probably not buy any new bids.
Date of experience: March 6, 2014
I got quick and sincere responses. I believe that Deal Dash tries to provide the best customer service they can and strive towards an honest site
Date of experience: March 25, 2014
Speedy, polite response time. Always excited with the great deals we manage to win now and then! Fun to bid and you can't beat free shipping!
Date of experience: April 24, 2014
I lose more than I win. It's a love hate relationship. They are very friendly and I do take advantage of opportunities presented ()
Keep on dashing!
Date of experience: April 20, 2019
Didn't know what i was doing im sure it is a great site i just need to do a little more research.
Thankfully
Lisa Scott Wright
Date of experience: November 23, 2015
Hi Lisa. Thanks for writing today. If you have any questions or concerns, you can always contact us and we will be glad to help!
Im sorry you'll have great support group but, I hope and pray you will stop please. I dont want to wast your time or mine please
Date of experience: December 4, 2014
I enjoy Deal Dash auctions and would recommend them to others. I had an issue with one of my items and they solved it right away.
Date of experience: January 28, 2014
Everything is just as you described it. I just don't have the time or the money to
Spend on bidding. Thanks again for a pleasant experience.
Date of experience: January 22, 2015
Quite pleased with all aspects of DealDash, Quality, Price ( whether won Auctions or Buy it Now), fast shipping, and Customer Service ( Prompt, complete, and courteous service).
Date of experience: July 4, 2016
It is fun and exciting! The products come just as promised! You only have to pay the tax on the auctioned price. I love this site.
Date of experience: April 3, 2017
Very fast refund, thank you for the no hassle refund
I expected maybe a week or more but got my refund in lest than 30 mins
Date of experience: April 3, 2017
You can find every thing under the sun and more but for less, the best shopping experience i have ever had. Keep up the good work.
Date of experience: July 21, 2016
Thank you for making sure I got a response back to my query right away & took care of my situation. It was quick & nice.
Date of experience: June 19, 2017
Just joined today and was only watching auctions, mostly one auction. I did not do any bidding yet. I had 3 friends over today watching TV and showing them this Deal Dash site. They knew I wasn't bidding yet cause I wanted to watch how long the auctions lasted, etc. Also did some research when is best time to bid and stuff, how much you pay per bid. Tonight after watching the site only, I got an email from Deal Dash, an invoice for $30.00 for bidding 235 times at 13 cents per bid. I never did bid, not even once! This site does have some good reviews but now I'm starting to wonder if they are all paid for or most of them anyway. What they did to me is definitely a SCAM! I mean really, 235 BIDS at 13 CENTS EACH when I NEVER EVEN DID bid once? That is definitely ILLEGAL! That is far beyond a little mistake. PLEASE EVERYONE BEWARE OF DEAL DASH! I am cancelling as soon as I get my refund. I have to be able to get on their site to contact them until they do. If you do bid there count your bids and keep track of them and if you can, print out the page so you have proof.
Date of experience: September 1, 2017
Hi Diana,
Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
To request a refund, please send me an email with your user name and I'll be glad to process the refund. My email address is adrian@dealdash.com
The woman IN THE COMMERCIAL paid $25 for a $150 mixer--but bid 761 times. At 60 bids for $36, she paid $481. This is the purchasing experience they are featuring in their TV ad! Shameless.
Date of experience: December 21, 2013
Actually the mixer retails for $350 and bids were purchased for 15¢ per bid (not 60¢). At the moment bids are on sale at 16¢. If you're interested to give it a try or have any questions please let us know. Thank you.
No complaints about the service. The chat interface is a little cumbersome when using Chrome on an Android.
Date of experience: November 26, 2016
Dealdash is the best! Love getting free bids, and appreciate that they ask for bidders input and opinions.
Date of experience: February 1, 2014
Immediate resolution made for my benefit as a new customer.
A solid user friendly website with competent reps
Date of experience: May 17, 2014
This company will handle all problems you may have. They are honest and uphold their website and name.
Date of experience: May 10, 2014
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Davonna,
Thank you so much for taking the time to leave your honest review.
It sounds like you might be struggling to get your next win—we’re sad to hear this!
Definitely reach out to our Support Team for assistance as we’re more than happy to offer some bidding tips to help you along.
As for your feedback regarding our Support Team, thank you for your kind words. We work to deliver a world class customer support experience, and it overjoys us to know when we’ve hit the mark! Hopefully we'll be able to improve to a 4 or even 5 star review next time!
We look forward to hearing from you so that we can go over some tips.
We’re here for you 24/7 and can be reached via any of the following methods:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!