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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
Happy with your service and your response. I know how this works now. Your wright in order to get great deals.
Thanks again
Date of experience: February 26, 2017
I was issued a full refund and given some bids so I could try the site. Now that's customer service and smart business.
Date of experience: April 2, 2017
Response is fast, great on resolving issues. It's nice to deal with professional, GREAT COMPANY DEAL DASH.COM wonderful items, quick shipping. Thank You!
Date of experience: April 1, 2017
I love Deal Dash, its fun and the deals are pretty awesome. Its a great way to relax and buy good quality items.
Date of experience: July 3, 2016
I did not understand how it worked and they refunded my money. I really appreciate their explanation as to how this program works.
Date of experience: April 3, 2017
I've tried over 32 auctions and never won and put in over 500 bids per auction it seems! Not worth time nor money
Products used:
I never won anything
Date of experience: January 28, 2022
Rigged weird auction app/site with supposedly high end merchandise that's next to impossible to get with over paying retail. Don't waste your time.
Date of experience: November 17, 2022
Thank you for your feedback Brandon. Some popular auctions can get quite competitive and we do offer the Buy It Now option to receive the item plus all of your bids back. Please don't hesitate to reach out to our support team and we will be more than happy to assist.
I don't actually know if deal dash is legit or a scam but here is the real problem with this site: It's the constant bids they offer for auction and the bids they offer in exchange for an expensive item a bidder wins. The power bidders naturally flock to these items, taking turns winning them, and are therefore supplied with a constant stream of bids to the point where the bidding power of anyone new is a no contest so new comers either bow out of an auction when a power bidder comes in, don't enter the auction at all if a power bidder is there or they just lose their bids to those power bidders. I have seen power bidders bid over 5000 times to win 950 bids. Really? And it doesn't even make a dent in their cache of spare bids. If deal dash wanted a true legitimate auction site, then they would not offer these great bid opportunities. They would instead make "all" bidders fork out the money to buy the bids and have an even playing ground. If these power buyers were having to buy their bids like the rest of us, maybe they wouldn't be so wasteful with them. Indeed, deal dash evidently thinks they are making more money on the bid packages, but I doubt it if you consider the people who quit the site because of it. Having said all this, I use deal dash and I often win. Anyone can win. But as most of the reviews reflect you have to be in an auction with no power bidders, the power bidders while waiting for the new bidders to stop when their bids are gone or the price has been run up, make a mistake and the auction accidentally ends early because a regular player stopped bidding leaving another player to win before the power bidders jump in, get lucky enough to find a time when power bidders can't bid on an item because they have already won it and are blocked, be patient enough to wait and wait and wait, buy a crap ton of bids and try to take on the power bidder or just be unusually lucky. I know all these things and I still use deal dash and i often times win but sometimes it feels more like a job or a trauma... not the fun it's supposed to be... this is real money being played with and i actually think casinos are easier :) Imagine the money dealdash might make if "all" bidders were going head to head on an even playing field instead of power bidders constantly swooping in and taking nice items or gift cards for 9 cents or 47 cents or 1.12 etc. In any event, I doubt the people calling deal dash a scan are correct. I have won too many times and seen others win too many times to believe that... it is simply the excess of bids beings offered constantly that dull the site for so many. One last point... some will say then those with more money will win all the time...and I would say, pretty sure they are anyway. At least they wouldn't have all these excess bids to go for things over and over and over or things they don't want just to get the exchange bids instead. I'm telling you it would be way more fun and tons more fair.
Products used:
I have used all the items I have won.
Date of experience: August 2, 2023
Hi Vicky! Thank you for sharing your detailed thoughts and experiences with us. We're very sorry to hear about some trouble in the auctions. Your feedback is invaluable to us and we are always striving to provide the best possible experience for all of our users. Please allow us to continue this conversation directly via email at support@dealdash.com so we can assist you further. Looking forward to hearing from you!
I have gotten some great wins over the years. Shipping is always free.
Date of experience: March 28, 2024
Hi Sylvia! We very much appreciate your positive review. Our team is ready 24/7 should you need any assistance in the future. Happy bidding!
Date of experience: January 31, 2014
The customer service from Deal Dash representatives has been absolutely amazing. Thank you!
Date of experience: March 28, 2024
Hi Gary! We're absolutely delighted to read your positive review! We aim to provide above-and-beyond customer service and we're so happy to hear we're on the right track! Remember, our team is always here, 24/7, to help you out if ever you need us. Happy bidding!
Always the best at caring for their customers. Love it!. Thanks.
Date of experience: March 28, 2024
Hi Madeline! Thank you so much for your kind. We value your feedback and will continue to work hard to meet your expectations. Don't forget, we're here to assist you 24/7. Happy Bidding!
Not winning prizes for the amount of money I spend
Date of experience: March 28, 2024
Hi Maureen, we're sorry to hear that feel you've not won the same value compared to what you've spent in bids. Our goal at DealDash is to ensure that all of our customers find value in our platform, and we want every user to have a fair and enjoyable experience. Please note that winning can sometimes take a bit of time and strategy due to the competitive nature of bidding auctions. Although you may not be winning as much as you had hoped right now, based on our experience, many customers have reported finding great deals eventually! We've reached out to you directly to gather more information about your concern so we may assist further. Looking forward to hearing back from you!
They did in fact explain to me on how the bids work, but the deal dash commercial on TV needs a little work good job guys...
End: RR.
Date of experience: May 13, 2014
The contact team was very help full in explaining a misunderstanding I had. They took care of the matter in a fast manner. Thank you all so much!
Date of experience: July 30, 2014
I haven't won but i do hope so soon. I will take the advice i got from your letter and try again, look forward to dealing with you.
Date of experience: October 13, 2014
I find that dealdash is the best bid site I have ever tried. Problem is I haven't been able to win anything for over a year or two.
Date of experience: January 31, 2014
I did not purchase anything; the prices are too high and besides, with the 10 second window of time(it used to be 30 seconds) I can't win anything.
Date of experience: February 5, 2014
Hi Caryn, next time you decide to bid I would recommend using the BidBuddy. Using the BidBuddy will always place your bids during the final second so it's much more efficient then placing single bids. You may want to read some of the helpful articles other experienced customers have written on DealDashReviewed.com. If you have any questions please get in touch. Sincerely, Dave
I was referred to Deal Dash through an offer I received on Listia. I would receive bonus credits in exchange for checking DD out. First, I must say their app was an easy download and extremely easy to navigate. I always read reviews from other customers and then the FAQ section before using any app especially where money is concerned. I was satisfied and went ahead with a purchase of a 300 bid pack on sale for only $. 12/bid. With a general idea of how things worked, I placed my first bid... AND WON! I won a $10 Burger King gift card for a penny! Now, I knew that was just a fluke probably because I happened to begin at a time of day that the site was not busy. However, it was still a big positive. I looked for more likely items and gift cards and over the course of the next couple of days popping in here and there when I had a few moments, proceeded to win two more $10 gift cards and a $25 gift card for a total of 55 cents! I was sadly at the end of my 300 bids. I only say sadly because bidding is a lot of fun. For an initial investment of $36 plus 56 cebts for the auctions I won, I received the generous bonus credits on Listia as well as $55.00 worth of gift cards! My order status didn't change (tracking is only provided for orders over a certain amount) and I began to have doubts. I reached out to DD's help team at around 8 days and received a reply in less than an hour letting me know that my gift cards had shipped on 8/22. The rep who replied to me was courteous and understanding. I received my cards the next day! From start to finish, DD has exceeded all expectation and they have won themselves a big big fan!
Date of experience: August 30, 2016
I needed help.
Although I should of explained my confusion, questions, & wonders re: "allowing a few EASY WINS"?.
USED AS A DEAL DASH "trick"?!
~treefr
Date of experience: November 22, 2014
I am a new customer on deal dash and misunderstood when they took out more money and doubled mypurchase. Now I fully understand it thank you
Date of experience: January 12, 2015
Jesse was attentive to my problem and didn't leave me hanging for a long time. Would recomend this site for anyone needing a great support staff.
Date of experience: April 5, 2015
I have joined at least 7 different penny auction sites in the last year. They all have their faults but the real sign of a good company is how they handle their customers and the service they provide. I joined DealDash several weeks ago at the urging of some friends. I watched the site and auctions for several days to learn the patterns of some of the bidders and the behavior of the site. I would recommend to all new penny auction participants to take the time to watch auctions carefully before you jump in. I have been successful with most of the sites using this strategy. You also need to set a bid limit and when it's reached back out to play another day. Shortly after joining DealDash I experienced a problem with purchased bids not showing up or disappearing during auctions. I emailed their customer service folks and together we were able to find and fix the problem. Another thing to keep in mind is that DealDash gives you the opportunity to buy the auction item if you don't win. If you exercise this option you get your spent bids back. I try to only bid on items I would purchase anyway. If I lose the auction I can still get what I wanted as well as bids to play another day. Most of the other sites do not offfer this option or will give you a 50% credit on certain items. They also have win limits on most of the large items which gives everyone a fair chance to win something nice. As with all other auctions you will find bidders that game the system. Deal Dash has assured me they are aware of this and working hard to get these individuals off their site. Since my issues in week one it has been a good experience and fun bidding on their site. Of all the sites I have tried Deal Dash has been the most responsive and honest, willing to admit when an issue is on their end and not trying to blame the problem on you or your computer and internet provider. This should be enjoyable and you should have fun. Good luck to all and I highly recommend DealDash.
Date of experience: April 18, 2012
DealDash is fun! I love their products and have won several. Customer service is also excellent
Date of experience: March 17, 2023
Thank you so much for taking the time to leave a 5 star review for us Crystal, we are here for you 24/7 and Happy Bidding!
Great, I am new today and as I saw the bidding progress, I could see that it would be easy to spend a lot of time at the computer. Too much time!
Date of experience: April 7, 2014
The customer service staff specifically James and Zahara go above and beyond they are absolutely fantastic
Date of experience: August 26, 2014
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
I'm sorry to hear you are having trouble winning auctions Cheryl. We have our second chance guarantee which states that if you don't win an auction from your first bid pack purchase, we return the bids back to your account for free so you can try again :)