Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rhonda,

Thanks so much for the star love!

We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Happy bidding!

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DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
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How would you rate DealDash?

Reviews (4,444)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user billh139
Illinois
1 review
1 helpful vote
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February 1st, 2017

I made the mistake! And they took care of it right away. I am very pleased how fast the problem was resolved.

Date of experience: February 1, 2017

Thumbnail of user dianeh64
Arizona
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

My items were delivered promptly. I had loads of fun playing. I will be returning when I have extra cash. Thank YOU!

Date of experience: July 3, 2016

Thumbnail of user stevenn20
North Carolina
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I had a minor problem with deal dash... It was handled professionally and in a timely manner with no hesitation. 100% satisfaction

Date of experience: July 3, 2016

Thumbnail of user anitah156
Illinois
1 review
0 helpful votes
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May 31st, 2020
Verified purchase

I love your customer service! Any time I've had an issue, your customer support team has handled it with professionalism and courtesy!

Date of experience: May 31, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Anita,

Thanks you for taking the time to leave us your feedback, this means so much to us.

Customer Support is our #1 priority, we strive to ensure that all our inquiries are answered to right away! We are so happy you are delighted with DealDash and we are even happier to have you as part of our community.

We have 24/7 customer support, please reach out at anytime:)

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
  • Send Message
December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rhonda,

Thanks so much for the star love!

We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Happy bidding!

Thumbnail of user darrellj9
Nevada
1 review
0 helpful votes
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March 11th, 2016
Verified purchase

I accidentally submitted a purchase for bids. Andrew was the best, explained the procedure, offered free bids, while checking into my situation.

Date of experience: March 8, 2016

Thumbnail of user ricardom215
Canada
1 review
8 helpful votes
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June 8th, 2020

What a total joke! Every time someone writes a Terrible review, this company hires people on Fiverr to do FAKE reviews!

Date of experience: June 8, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Ricardo,

Thank you for taking the time to leave us a review and I do apologize for any misunderstanding here.

My name is Laura and i'm replying on behalf of the DealDash Happiness Team. I have proudly worked here for 3 years and counting and part of my job is to respond to all of our amazing customers through reviews! I am happy to help you with anything you might need and questions you have for us at anytime.

Our Customer Support Team is available 24/7 to help out via phone, chat, or email and we would love to hear from you:)

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user darrw
Washington
1 review
0 helpful votes
  • Send Message
August 20th, 2014
Verified purchase

IT IS MY TIME IN ANY TYPE IN AUCTION. UNDERSTAND, I NEEDED HELP.
PAUL IS MY HERO. THANKS TO HIS PERSONAL ATTITUDE, I ON A WINNING VENUE ALREADY. LOOK OUT "KITCHEN-AIDE"

Date of experience: August 17, 2014

Thumbnail of user cindys28
Wisconsin
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

It was a good sale. A couple of them went over the price if you were to buy it. Shipping was extremely fast. I like that. It is rather slow bidding.

Date of experience: February 14, 2014

Thumbnail of user janiceh69
Tennessee
1 review
3 helpful votes
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October 31st, 2017

I enjoy Deal Dash. I have gotten some great stuff that I could not afford at the regular price. It is nice to have a place to feel safe buying items.

Date of experience: October 31, 2017

Thumbnail of user mimiw4
California
1 review
0 helpful votes
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March 1st, 2017

I enjoy deal dash. I have insomnia so it is a great way to spend my time and win some good deals. I would recommend this site to all my friends.

Date of experience: March 1, 2017

Thumbnail of user timf654
Alabama
1 review
2 helpful votes
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December 24th, 2022

What you should understand about this website and other like it is that they are selling transactions, you buy a transaction, (the ability to bid on an auction item) each bid is valued at a certain price, there might be hundreds of other bidders who also are paying for a transaction and that transaction is a bid on the auction. Additionally they have features only available to those customers who pay a higher price or a membership fee, those users can then choose to have the (system, "computer" that runs the website bid on their behalf) Even if they are not online or even if they are asleep, this gives them an advantage but that is not really what is wrong with this product. What is really wrong with this product is that you could end up spending a lot of money and never win a single thing. As an example I spend $160.00 never won anything, I got up in the middle of the night, when a lot of auction appear to end is late at night or early in the morning and never could win an auction because bidding just keeps on going and going and going You might think in your mind that you can win an auction item for the price point that they show on the advertising but what you have to realize is that price point does not include all the money you spend buying transactions in order to bid, if you add up all of the transactions that other bidders spend on bidding on the auction you will see that the real cost is way higher than what you could buy it for retail or even below retail online, sadly most people end up spending more money while never getting to the point where the auction ends it just keeps going and going until you have to buy more transactions (bids) I spend $160.00 in bid packs not one single auction ever ended... Not one... As long as you do not believe the advertising and you dont expect to actually win an auction then you won't be disappointed. This is literally very close to walking into a casino and expecting a slot machine to eventually give back all your money...

Tip for consumers:
not recommended just give have your money to your girlfriend or wife then you will only lose half as much money plus your girlfriend and or wife will be much happier so you will be much happier, just keep your money

Products used:
never was able to do anything but pay money to bid on the auctions but never could win an auction

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for your comments Tim. I would be happy to address your concerns about DealDash.
1) All features are available to all members on DealDash including Bidbuddy which is our automated tool that places bids for the users directly. To activate this feature, simply enter a number greater than one (for example 10), and this will activate Bidbuddy for you.
2) We offer a Second Chance Guarantee and money back guarantee on the first bid pack purchase. That means, if you do not win something from your first bid pack purchase, the bids are returned back to you so you can try again for free.
3) Here are some tips and tricks to help you towards the auctions: https://www.dealdash.com/help/tips-and-tricks

Just reach out to us at support@dealdash.com and we can further assist!

Thumbnail of user anthonyh111
Georgia
1 review
9 helpful votes
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October 27th, 2017

How do I get my 50 dollars back that was charged to my debit card? Tried to find a way to contact you folks but found it be impossible.AW Hunnicutt

Date of experience: October 27, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Anthony. Please send me an email with your user name and I'll be happy to issue the refund. My personal email is adrian@dealdash.com - I look forward to hearing from you.

Thumbnail of user gwynethb
Florida
1 review
0 helpful votes
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April 21st, 2022

The colon and semi-colon are NOT interchangeable when displaying time. Try not to make kids stupid! Please try to spell and punctuate properly.

Date of experience: April 21, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for your feedback Gwyneth, I have passed this onto our Marketing team now. We appreciate you reach out to us :)

Thumbnail of user melisag3
California
1 review
0 helpful votes
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June 30th, 2017

I CAME ACROSS A PROBLEM I MAD A MISTAKE AND THEY WERE VERY UNDERSTANDING AND GREAT ON FOLLOWING THERE OWN GUIDE LINES TO ASSEST ME IN MY PROBLEM
DEAL DASH'S TEAM MEMBERS ARE GREAT THANKS FOR YOU HELP

Date of experience: June 30, 2017

Thumbnail of user randym28
Texas
1 review
2 helpful votes
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November 29th, 2014
Verified purchase

I thought I push the buy it now bottom vauled at 600. The support team reassured Me was not in my cart
Thanks guys

Date of experience: November 26, 2014

Thumbnail of user jerrieh
New York
1 review
1 helpful vote
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December 7th, 2013

I had problems learning the ropes playing the auction and dash deal customer service was compassionate and most helpful in leading me straight. Jkh

Date of experience: December 3, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good to hear Jerrie. Please let us know if there's anything else we can assist you with.

Thumbnail of user rickf44
Illinois
1 review
0 helpful votes
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July 1st, 2017

Spot on on getting me off... Off their site that is no bull just hooked it up yo... returned my cash like presto chango

Date of experience: July 1, 2017

Thumbnail of user robinc531
New York
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

I can never win a lowes gift card or maybe a gas card it seems like its all riged up for just certain ones

Date of experience: January 7, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Robin,

Thank you for your review.

Please know that there are no robot or fake bidders on DealDash. All bidders are really people like you, and none are in any way connected with or controlled by DealDash.

If you're having trouble in the auctions, please don't hesitate to reach out to our Happiness Team—we're more than happy to share some tips and tricks.

We're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Wishing you a wonderful day!

Thumbnail of user sharonr11
Alabama
1 review
0 helpful votes
  • Send Message
March 19th, 2014
Verified purchase

It has been a great experience but hate I cant when some big ticket items. I love the deal but cant afford to play right now.

Date of experience: March 19, 2014

Thumbnail of user wh489
California
2 reviews
0 helpful votes
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February 19th, 2014
Verified purchase

The merchandise is overpriced. There were 2 occasions when time had run out and my bid was clearly the winner but someone else's bid was accepted.

Date of experience: February 19, 2014

Thumbnail of user judye2
California
1 review
0 helpful votes
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March 17th, 2014
Verified purchase

Easy to get sucked in and overspend trying to win. But I've gotten lots of items at great prices. I tell everyone but I do warm them to be careful.

Date of experience: March 17, 2014

Thumbnail of user joser29
New Jersey
1 review
0 helpful votes
  • Send Message
April 7th, 2014
Verified purchase

I had trouble bidding and cancelling my bids, i think the tec was a little off when i was on, but when it came to helping me, they were great

Date of experience: April 4, 2014

Thumbnail of user lindap43
New York
1 review
1 helpful vote
  • Send Message
June 21st, 2014
Verified purchase

Ok so I didn't win the bidding however since I wanted the items purchasing them and getting my bids back took some of the sting away

Date of experience: June 18, 2014

Thumbnail of user gordona10
Maryland
1 review
1 helpful vote
  • Send Message
June 27th, 2014
Verified purchase

I am new to this kind of thing and don't know all the ropes yet. I am slowly learning. I question how long a item runs before the bidding ends.

Date of experience: June 24, 2014

Sitejabber for Business

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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