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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
Wow! What a quick and polite response. And... I didn't even get the answer I was hoping for. Great job!
Date of experience: January 25, 2017
It was ok but they did not tell me they were going to automatically charge me $39.00 with out asking
Date of experience: September 7, 2015
All the products are great products and seem to be top notch I have no complaints and am very satisfied
Date of experience: December 12, 2021
Over the last few days I have spent more on bids, emptying my checking account and maxing a credit card. I have read your advice to bidders on how to win auctions and have employed those as well as some of my own. I have blatantly (meaning very obviously) been screwed out of wins a couple of times and complained both times and allowed you to appease me with the offer of 200 bids. I have read some of the blogs and frankly find them hard to believe. I look at the people I'm bidding against and see most of them have 0 wins. I gave a bid back for a list of those at their limits and found not even one name of a person I was bidding against in any of the three auctions i was contemplating. NOT ONE other than my own! And exactly what good is that anyways? Any one person could buy more bids at the click of a button and enrich your coffers all in pursuit of that pie in the sky nothing. I used my bid buddy, i went free hand, i watched trends, I counted bidders involved, I researched past prices paid. I have happily paid for what I did win. 2 $10 gift cards and a couple of small bid packets. I am not willing to be out hundreds of dollars with nothing to show for it and yet that is where I find myself. This is a scam. This should be against the law. Oh and that guy bragging and blogging about the piles of electronics sitting around his house because he's so good at this which he kindly donated to charity... how is it he even got to bid on the same thing more than once when I see blocked bidder lists posted on many high end items? Oh and your customer service is great... keep your mouth shut great! You ended up advising me I should not be bidding on high end items since I am new, yet you limit low end items and I get a pop up that says I can only bid on items worth $200 or more And when I don't win you want me to buy it now at an inflated price and give me my bids back. I have never been so embarrassed to wear the giant "L"oser mark on my forehead! I only hope any who read this will BEWARE! From a very disillusioned DealDash Sucker!
Date of experience: October 30, 2013
Hi Cathy,
I'm sorry to hear you have not won more than you expected on our site and perhaps spent more than you could afford. It appears the majority of the auctions you bid on were Bid Packs and you won 8 Bid Packs totalling 1,865 bids and the two $10 gift cards you mentioned.
Some of the top customer tips and recommendations when bidding is #1 stick to a budget and #2 use the Buy it Now (BIN) to get your bids back in case you don't win. Anyone that does not win the auction has 7 days to decide if they would like to buy the item at normal retail price and get back all the bids used in the auction - plus we'll ship your item for free. I see you have decided not to utilize the BIN option to retrieve any of your bids back yet, however as mentioned the BIN offer is available for a full 7 days after the auction ends so you still have time to decide.
As for the auction winning limits and the list you are referring to. Any bidders shown on the winning limit list have reached their winning limit for the week, therefore those bidders are excluded from participating in the auctions which is why you did not see them bidding in the auctions you were contemplating. We do recommend newer bidders to start off with lower valued items because the high valued items are typically harder to win and usually require more bids. The reason you could only bid on items worth $200 or more is because you hit your weekly winning limit of 6 items valued under $200 for the week.
All customers are entitled to a full refund on their first purchase if not satisfied for any reason. Our customer support team has initiated your refund for you and will be happy to help with any other questions you may have. Sincerely, Dave
Love it... great way to pass the day... sometimes you win... sometimes you just make a donation... but its always alot of fun
Date of experience: March 25, 2014
I found deal dash to be the best place to find
Exalnent deals on every thing one would need
To fill a home.
Date of experience: July 2, 2014
I joined DealDash in September 2012. A friend told me about another penny auction site that I tried for a bit, but did not like, so I used the internet to check out some others. I tried a few of them briefly, but was never impressed. Then, I saw and tried DealDash and truly liked it from the start. I read all the instructions, reviews, and watched some auctions before I tried it. After playing for a while, I discovered that if I had a question or a problem, the Support Team was always there … that REALLY impressed me! I started with small inexpensive items and did pretty well. As I graduated to larger auctions, I was successful and began the quest to try to do all my 2012 Christmas shopping on DealDash. I finished all of my shopping before Thanksgiving! Most of the gifts were impressive and on the expensive side. I purchased everything for pennies on the dollar with free shipping.
After shopping for everyone else, and with several large Amazon cards I won, I was able to purchase a quality bicycle for my husband and a cool tricycle for myself. I also won 2 Nikon cameras, 2 laptops, a Samsung cell phone, 2 Samsung tablets, 3 Dr. Dr headphones, a 45" HDTV, a sewing machine, a pressure cleaner, kitchen appliances, linens, toys, and gift cards galore! I now have all the electronics and gadgets I need.
And just recently I won the "Best Photo of the Week" prize from DealDash and chose to receive a $500 Amazon Gift Card. In addition, I received 200 free bids for the initial posting of the photo on their Facebook page! I volunteer with a local animal rescue operation, and so I'm always looking after animals that need a little extra help. That card will buy a LOT of vitamins, supplements, supplies, food, and litter for these abandoned, abused, and neglected babies.
I am an extremely satisfied DealDash customer. The savings are amazing, the support is amazing, and I see myself as being a DealDash customer for life
PS: I have a little hint for folks who might like to know for sure when a UPS package is being delivered. Sign up for UPS My Choice. You will know exactly when a package is being delivered and then sent a message after it is put on your front porch! You can even have them hold a package or re-route a package.
Date of experience: September 19, 2013
Thank you Dianne for leaving this feedback! Our team is always available to answer any questions and open to suggestions on how to improve the experience. Sincerely, Dave
As a newbie, my experience was very good. I have won two items I have bid on but haven't had much luck since.
Date of experience: January 21, 2017
I been on dealdash.com for over a year now and I just love the great Iteams up for every 10seconds I think this is s great website if you like saving $$$ from household Iteams to I pads iPhones gift cards bid packs and much much more and there Custmer service is great they have suspect good support team that will gladly help you out if you have any questions or just need help with your shipping Oders if they wrong hey will help you in everwaytheycan I love bidding of things a really want and sum times I win That's why I love shopping for good deals I want to take s minute to thank James Andrew Adrian Steve Matt Cody Kevin adim and all the rest of the support group for all your time and help getting my Oders fill out right thanks and happy bidding to all good luck and become s dealdash winery like me
Date of experience: July 21, 2016
Great fun and excitement. Just only bid on things you want. If you don't get them, you can BIN and get all your bids back to use again.
Date of experience: March 17, 2014
I have messaged dealdash and have called them but I still have not gotten refunded! This is the first time I've purchased so I would like a refund!
Date of experience: March 30, 2016
Hi Lena,
Thank you for your e-mail. I'm sorry to hear that there's been a misunderstanding.
As per our request, PayPal has released the hold on the funds. I've gone ahead and issued a refund for this transaction.
You should have received a refund confirmation from PayPal to the e-mail address associated with the PayPal purchase. Please allow 3 to 5 business days for your bank to receive the refund.
In the meantime, I'll leave the bids you've paid for in your account. You can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund!
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains!
Best regards,
DealDash Support
I signed up but read the the terms and decided not to bid but they took 70.oo out of my account how do I get my money back
Date of experience: January 6, 2016
Hi Randy. I'm sorry to hear that there's been a misunderstanding.
The initial payment was for the bidpack you purchased after signing up for your free account. DealDash operates on the "pay to participate/bid model" so it's required to first purchase bids. With that said, all customers are entitled to a 100% money back guarantee on their first bid pack.
We've gone ahead and issued a refund for this transaction. Our support team has sent you a confirmation email. For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains!
I reported problem to service representative and was resolved after contacting customer service twice.
Date of experience: October 28, 2015
Imagine the happiness when I won a compact Coca Cola compact refrigerator! The best part is I paid only $1.50 for it! This was a dream come true!
Date of experience: July 21, 2016
Always have a good time... win or lose, its a lot of fun! Excellent customer service as well, if you have a question or comment, they are fabulous!
Date of experience: March 28, 2018
Good I made a mistake purchase and they quickly got back to me and initiated a refund that I like and appreciate thanks guys
Joseph Wilson
San Francisco
Date of experience: August 7, 2016
My user name is nttk i pay to 76 bucks i get something i bring back play agin i then i lost my 76 bucks they retun some free bides i play it i lost that this website 65 employes which means this 65 employ are hissels to that website so nobadys get lowerbid i sy if you saw someone get a dollar ipad too that techinicaly employ get so compeny loss nothing who loss money to us this panny site more cracker their kill every one some blady $#*! their 24/7 i hate this site so much do not pay money this $#*! in $#*! i have so sad my money loss nothing i have work hard get a minumum wages work hard make money pay then get nothing i am realy sad dear people do not go this website one of harrasment website i naver ever see it
Date of experience: January 1, 2013
Not that happy --I sent them a email and no reply I wanted to know when i would receive the card and how they would get it to me they dont have my address STILL NO ANSWER
Date of experience: February 4, 2014
Hi Dennis, it seems you may not be receiving our email replies. Perhaps they have gone to junk inbox? I see you proceeded through the checkout process and provided your shipping address. One of your gift cards has already been shipped and the other is currently processing with the gift card supplier so should be shipped shortly as well. Please send me a private message if you did not get our reply so I can help ensure you do going forward. Sincerely, Dave
I had an item that I had not received for a good period of time. I then requested help with the matter and customer service was very heopful.
Date of experience: March 29, 2015
Very good service so far. Get answers when I need them. Always very helpfull and resolve any problems you have. So dash for the deal. Thank you guys.
Date of experience: April 16, 2015
I have had a great experience on DealDash!
Probably the best customer service I have ever had in my 65 years.
Keep it up!
Date of experience: March 19, 2014
If I knew what the hell I was doing, I think I could have won the first auction. Hints and helps are clear and good, finding them is not so easy.
Date of experience: September 13, 2015
I had an item that needed to be exchanged and it was so simple and quick. I received my item in just 3 days!
Date of experience: July 4, 2016
I love DealDash! The fun of trying to out bid others for something I really want! I have recommended it to family and friends!
Date of experience: January 28, 2014
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Jeff, Thank you so much for your 5 star review, it is truly appreciated! I am happy to hear you are happy with the quality and selection of our items, Happy Bidding :)