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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
The customer service I have received with the multiple questions I have had pertaining to your service has been 2nd to none. It is absolutely OUTSTANDING! Thank you for this!
Date of experience: September 13, 2016
Why is it the we must do your due diligence? When I say these products abound on Ebay, your answer is to tell me to let you know what items I find. Try putting a few people on it. I have reported a few but have yet to see any action. The items are still up and the same people rebuying items are still doing it.
Often your answer is for us to use the Buy It Now feature. Examples - An air mattress for $340, Q-tech headphones that have an online retail price of $400 are listed at $510 on DealDash, A brand of tennis/hiking shoes - Adamant - that can't even be found at retail shoe sources for $220 just to name a few. Brands listed as "upscale" that have websites without phone numbers and only contact forms to reach them. On and on.
Rule changes are in order. People should have to wait 2 weeks to rebuy. That will slow down the resellers and open products up to more people.
Also, close bids at $3 or $4 rather than 5 and if a person should be removed from bidding if they don't bid in a certain amount of time. 5 minutes is 300 bids! Close the loopholes.
The idea is for these to be for personal use or gifts, yes? People who are buying everything are not buying them for gifts. They are blocking people buying things for themselves and for gifts. You need to do a lot more. Don't forget there is currently a lawsuit out there questioning your practices and the brands you are selling. You need to start being proactive on resellers, the people buying everything weekly and the hijacking of products by buyers who jump in before more people start looking around as I did and/or before the current suit is given class action status..
Date of experience: June 26, 2017
Getting a deal through dealdash is not as likely since people buy these items and resell them on ebay. There are several "New" The Barrel Shack and AAVA items being resold. While dealdash says this is against terms there is no way they can know who these Ebay sellers are so on it continues. Why have a TOS if you can't enforce it?
Date of experience: June 23, 2017
Was treated very well when I had a complaint, it was taken care of in just a few days. I am very pleased with DealDash customer support.
Date of experience: March 24, 2016
ITEM ARRIVED DAMAGED-- AFTER 9 DAYS NO RESPONSE FROM COMPANY TO MULTIPLE EMAILS ASKING FOR RETURN AUTHORIZATION. NO TELEPHONE FOR COMPANY TO MAKE CUSTOMER SERVICE COMMENT EITHER
Date of experience: November 12, 2012
I had a big problem with a winning prize and they did so much to help me and straighten it out. The best people to work with
Date of experience: December 23, 2013
Deal Dash is the best Penny Auction Site out there. I have won multiple items and received them quickly. I recommend this site to anyone out there!
Date of experience: January 1, 2013
Great site with great deals and customer service. This is not a scam site despite what others say. I have gotten great deals on all my items.
Date of experience: January 22, 2013
You guys are amazing when it comes to customer service and support. Thank you DD for making this site an amazing experience for me and my family.
Date of experience: January 24, 2017
The fun is in the bidding, i have liked all that i have "won", its a blast -- keep it going, nice when you mix up the items
Date of experience: August 20, 2020
Hello Brad,
We're so delighted to hear this, thanks so much for taking the time to share!
We love feedback, so if there are items you would like to see more of, don't hesitate to let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
Ok I found it fun and yes you can get good bargains all you have to do is 'hang in there! All you need is a positive attitude. Try it you'll like it.
Date of experience: February 1, 2014
So you bid on some thing and it down to two of you and then they put up a pop up in the middle of your bid... loss of money just say no!
Date of experience: December 2, 2020
Hi Mike,
I'm sorry to hear that you've had a frustrating experience!
My name is Erin and I'm reaching out on behalf of the DealDash Happiness Team.
If you haven't yet done so, please reach out to us so that we may review the auction and help out. Our Happiness Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
I love dealdash! It's so much fun to bid on items, even if I don't win. And I love when I go to my email and find they're giving me 10 free bids.
Date of experience: July 3, 2016
I Haven't RECEIVED THE REFUND YET BUT THE CUSTOMER SERVICE REPRESENTATIVE WAS VERY POLITE AND HELPFUL, WITH THIS KIND OF SERVICE I WILL BE BIDDING AS SOON AS I GET MY REFUND BACK
Date of experience: June 19, 2017
Deal dash customer service is awesome they respond quickly and friendly and address the problem and get it fixed.
Date of experience: March 26, 2014
I have had many needs and questions. I was treated exceptionally well and quickly. Impressed altogether with Adrian especially.
Date of experience: April 11, 2015
Always fun, what you see is really what you get no surprise cut-offs like another site. The real "deal"
Date of experience: July 7, 2014
Great option of buying what you need as well as for gift shopping for Christmas birthdays and other occasions
Date of experience: September 14, 2017
I have won some and lost some. I am trying to win something big, but I myself have had no luck as of yet. Maybe I will get lucky someday.
Date of experience: December 2, 2013
Thanks Diana and good luck! I hope you win that BIG one soon!
Deal Dash is a fun way to shop for gifts or basic needs. You have the chance the bid on merchandise that you actually want for pennies on the dollar!
Date of experience: December 19, 2013
Thanks for the review. The variety of items is pretty BIG! During Thanksgiving we sold frozen Turkeys! Shoppers can also choose to buy Tide laundry detergent or even an outdoor fireplace!
Dealdash is so exciting trying to win various items the thrill of wether your the final bidder is amazing.
Date of experience: July 21, 2016
My questions and concerns were handled promptly and completely. The time and attention to this matter is appreciated. Thanks!
Date of experience: July 21, 2016
My experience with deal Dahl customer service was great. My issue was handled very rapidly. I love this site
Date of experience: April 24, 2014
Deal dash works exactly as is advertised. It is lots of fun and entertaining, with a variety of goods.
Date of experience: December 31, 2012
Happy because of your immediate attendance to my refund request. Sad because we Canadians can't participate in your products!
Date of experience: May 1, 2016
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Christine,
Thank you for your suggestions. We have a dedicated team who proactively reviews listings of items being re-sold, and takes action accordingly. If there's any users in breach of our Terms of Use, we will take measures.
Once again, thanks for taking the time to let us know how to improve. It's great to receive feedback on the user experience you have had with DealDash. This helps improve the features for future updates.
If you have any further inquiries, we're available 24/7 on www.dealdash.com/support
Best,
Adrian
DealDash Customer Support