• DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.6%
Positive
72
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,432)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user vickil20
2 reviews
2 helpful votes
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July 12th, 2017

I have been doing this for over 6 years off and on. There have been times when it's been hard to win and others when it was easier. Lately, it has been very difficult and many of the the players are making it difficult for players to use Bid buddy by stomping their opponents bids when the bidding gets down to 2-3 players. I'm not up for throwing my money away... so I'll just wait until they get tired of playing the game or reach their limits and try again. Over the years though, I have gotten some really nice items and manage to put a nice dent in my X-mas shopping each year.

Thumbnail of user debbiew12
1 review
1 helpful vote
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October 31st, 2013

I find penny auctions fun and winning is the best. Deal Dash is NOT like other penny auctions. Beware-there are some scams out there. In this case, it is always a win-win because if you do not win the item, you can buy it and get ALL your bids back. No other site is like that.
The most important advice is learn to play BEFORE you bid.
The customer service is great and I have won lots of items for less than retail; some even for a penny.
DealDash is trustworthy and honest.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Great point Debbie. Unfortunately some companies have really tarnished the entire reputation of pay to bid websites causing people also to call DD a scam which is not true. As you know we are a retail shopping site where people can bid to win great deals otherwise just buy the item at normal retail price and not lose any of the bids. We appreciate the good feedback. Thank you for sharing. Dave

Thumbnail of user pattis388
1 review
0 helpful votes
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September 25th, 2022

I have won a ton of beautiful items on DealDash. It is fun and exciting! I am not rich, tho. I choose my auctions carefully and bid at times when I am more likely to win. Their customer service is the best. I have had nothing but wonderful times. Every single day I enjoy and appreciate the things that I have won. Thank you DealDash!

Tip for consumers:
Don't start out on big ticket items. They are harder to win.

Products used:
Painting, pottery, clock, wine glasses, wine rack, vase, flatware, lladro porcelain figurines, jewelry, bathrobe, perfume, sheets, bedspread, etc.

Service
Value
Shipping
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for taking the time to leave such a great review for us Patti! I'm happy to hear of your great wins and thanks for sharing some bidding tips. We look forward to hearing of your future wins, Happy Bidding :)

Thumbnail of user shawnn27
1 review
13 helpful votes
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August 23rd, 2016

The only people who can win on dealdash are rich people! If you are rich then by all means, but if your low on money and trying to get things for less then this isn't the place for you! You will lose hundreds of dollars just to gain nothing and not get it back! Your just better off paying full price for it at a retail store! You have to pay to buy stuff and that's only if your that lucky! You'll have better luck playing the lottery or scratch offs and spend less money doing so!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Shawn. Thank you for getting in touch. I'd like to clarify that over 50% of the auctions we sell are won at 90% off retail or more. We do provide great savings to our customers. If you need any help with bidding strategies or how to be successful in the auctions, you can always send me an email: adrian@dealdash.com

Have a great day.

Adrian
Community Manager

Thumbnail of user juliey7
1 review
1 helpful vote
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June 20th, 2014
Verified purchase

I was frustrated after spending over 6 hours bidding on an item and when I went to purchase additional bids they were extremely costly and no longer offered at a sale price. I lost the auction due to this situation that I have never ever seen before. DealDash listened to my complaint and were willing to work with me to improve the situation. Thanks for listening DealDash!

Thumbnail of user jaimes16
1 review
7 helpful votes
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July 24th, 2014

I have tried multiple times to get my money back per their "No Questions Asked 100% Money Back Guarantee!
-Your entire first purchase back if you are not 100% satisfied!
-Win or Lose - no questions asked. Full refund will always be granted automatically.
-To get the refund, simply email *******@dealdash.com within 90 days." to no avail as no one will respond so lets try this! I want my money back this is a biggest scam site ever! You cannot get in touch with a human! Phone numbers are not in service!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jamie, yes this is correct. All customers are entitled to a full refund on their first purchase within 90 days - no questions asked. I sent you a private message last week requesting your user name or email address however have not heard anything back from you. If you still need assistance you can also email our support team. Thank you.

Thumbnail of user sallys21
1 review
4 helpful votes
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December 19th, 2012

You can win items that are good deals BUT chances are you will lose just as much as you win if not more. I'm a smart bidder, I watch bids, don't put bid buddies on unless it's down to a few but this site has issues. Basically to win anything you will have to watch the item for hours on end. If you book a bid buddy, chances are someone will spam you until it runs out. I've found it extremely curious that as soon as I take a bid buddy off (say because four more people placed bid buddies or the people I'm bidding against have had bid buddies going for the past five dollars) the next person after me wins it. That's happened at least five times. I honestly think that some people (whether it be DealDash team members or ordinary users) work in teams to drive bids up and bid aggressively on people to deter them.
I say, buy the stuff on amazon and save yourself the frustration.

Thumbnail of user michelew48
1 review
2 helpful votes
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January 19th, 2018

Today I used Deal Dash for the first time as I was craving Cheesecake Factory cheesecake while at work. The whole process was extremely easy. I was kept informed on the delivery status and it arrived shortly before expected. Would definitely recommend. Don't understand why so many poor reviews.

Thumbnail of user ashleyd69
1 review
1 helpful vote
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April 26th, 2016

Had an issue with a bid pack being purchased unauthorized. Contacted th support team and received a response 24 hours later. The next day the refund was returned to my account and I was gifted 500 free bids just to keep my business. All in all, good customer service.

Thumbnail of user megang40
1 review
1 helpful vote
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December 17th, 2016
Verified purchase

DealDash is a great app that has good quality products for fractions of the retail prices! I love it! Helped me get expensive gifts for all the family for Christmas and hardly paid anything! Totally recommend it!

Thumbnail of user geidyc
1 review
5 helpful votes
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May 5th, 2013

Dealdash.com is a safe, reliable and truthful penny auction website! They are just an email away, give them a try. For those of us skeptical about payments, they accept Paypal. This may give you peace of mind

Thumbnail of user patriciad80
1 review
0 helpful votes
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May 8th, 2016
Verified purchase

My money disappeared from my account... you were extremely fast giving me a refund... I really appreciate that (better than most companies). I feel more at ease on your site... thank you. I will be coming back..

Service
Thumbnail of user joes37
1 review
2 helpful votes
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April 8th, 2011

Dealdash.com has some serious issues, website was attacked, before the attack I had like 38 bids, then after they "fixed it" I had -54. Not sure how you get negative bids. Told them about it and then I had zero. I wrote to complain and was told that is what I am supposed to have!. Whatever don't waste your time there are much better sites out there, more professional, better programming and better run

Thumbnail of user kevins187
1 review
0 helpful votes
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September 16th, 2016
Verified purchase

These people who run and take care of DealDash are so nice when you contact them. And you don't wait for a response. They answer your emails really fast! I have won a few things and there is no waiting a week for the products. You win, BAM its at your doorstep!

Thumbnail of user marciab19
1 review
1 helpful vote
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July 6th, 2016
Verified purchase

I was able to Bid and won during a free auction. So when it normally would have cost me $350 or more I paid only 1 cent. I keep it on my counter and use about 4-5 times a week. It sure makes my baking easier. I love the black onyx color.

Thumbnail of user danh57
11 reviews
22 helpful votes
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May 9th, 2014

Well I have been bidding on these types of sites for 6 months and came across DealDash. I bought a bid package and to give them a try and every auction said no new bidders. This site has so many bidders it is very difficult to get in an auction and win. I finally won an item and shipping took forever.

Thumbnail of user martag
1 review
0 helpful votes
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September 4th, 2013

Today was my first day trying dealdash.com It is now so bad actually, it's just very competitive. What i find very upsetting is their support system... it's horrible. I wrote to them 3 times today and they didn't reply at all. Also, on TV it says if you don't win, they give you your money back on the first item. I bid on an apple Ipad and lost 127 bids and they haven't given them back to me... I would like my bids back please... and a response from support.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Marta! I'm sorry to hear that you haven't received an answer from our customer support team. They're available 24 hours a day, so I'm not sure why you're experiencing these difficulties.

If you send me a personal message through here with some additional details I'll be more than happy to look into this matter, and it's certainly no problem for us to credit your account with the bids you used from your first bid pack if you didn't win an auction.

Thumbnail of user barbarar887
2 reviews
34 helpful votes
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June 10th, 2020

I spent $30 on a bid bundle and spent probably 75 on a Walmart card. Just about that time a needless popup saying I gad reached level 5. So what. I move to clear it and the WalMart auction is done. I search and I wasnt even listed as a bidder yet I was leading at the time ans the only same auction found. I couldnt enter because it read no new bidders. RIP OFF. Save your money! They lie.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Barbara

My name is Laura from our customer happiness team here at DealDash, I am so sorry for any misunderstanding here, we would love to help with this!

I am sorry for any negative experience you may have had in your auction play and we would be happy to have the opportunity to look further into these details.

I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Thumbnail of user ritaw9
1 review
0 helpful votes
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February 28th, 2015
Verified purchase

There was a discrepancy with Pay Pal. Anyhow; I ended up purchasing two bid packs but only receiving only one set of bids. After clearing the bank I wrote one e-mail to DealDash and everything was corrected. Excellent response time wise by the DealDash team..

Thumbnail of user tammyo1
1 review
1 helpful vote
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May 23rd, 2014
Verified purchase

Deal Dash has been the best site for great auctions, they offer great items, and give back bids as well. I have won four auctions in just a few hours of bidding and watching how it all works. I highly recommend this great auction site!

Thumbnail of user missyh
1 review
0 helpful votes
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November 26th, 2012

I recently signed up with Deal Dash. I won a few auctions and received all the items in a couple of weeks. I contacted customer service and received a quick response. This website appears to be well run. Their bid sales lately have been awesome.

Thumbnail of user danielf34
1 review
0 helpful votes
  • Send Message
September 6th, 2014
Verified purchase

GREAT! Just trying to learn more about bidding and buying before I start! I'm excited to try it because of all the commercials i've seen on tv! But I'm still a little lost on how to win, so i want learn first! Customer service is great, I got a quick response about my request and it makes me feel like this is a trustworthy site that I can trust thank you!

Tip for consumers:
100 percent legit! Trustworthy site, and great service and deals! They responded to my request and took care of my problem immediately! They gave their word that they can help me with any questions and did what they said they would do! I trust this site 100 percent! Have fun and enjoy all the great deals! 5

Service
Value
Shipping
Returns
Quality
Thumbnail of user margog1
1 review
1 helpful vote
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May 27th, 2014
Verified purchase

This was my first time on DealDash. I enjoyed the experience even tho there's a lot to learn about bidding. I had fun and I'm going to try out my Bid buddy for an auction this evening. Keeping my fingers crossed!

Thumbnail of user glorian3
1 review
0 helpful votes
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April 6th, 2014
Verified purchase

Very courteous staff employee. Cooperative in helping me understand about the auctions. I definitely will check out DealDash auctions and bid on the great items they have. I will recommend this site to my family and facebook friends. Thank you again.

Thumbnail of user tylerd16
2 reviews
0 helpful votes
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May 4th, 2015
Verified purchase

My 10 year old son signed up and used my credit card to make the initial payment for bids and after receiving an email notification of this purchase I replied to the refund department and was refunded my money back with no questions asked. The representative was very professional. Thank you Graham and Deal Dash

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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