• DealDash

DealDash

Write a Review

Overview

DealDash has a rating of 4.3 stars from 4,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.8%
Positive
73
Neutral
5
Negative
17
68
See all photos
How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,433)

Rating

Timeframe

Other

Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user leeh884
1 review
6 helpful votes
  • Send Message
January 26th, 2023

Be careful when you're bidding. I used to love and deal that and I used to be great but as of lately it has gone downhill. I myself not the only one that's had this issue. But you go to place a bid when there's like 3 seconds left and the system doesn't do anything and it sells the product to the last bidder and boots you out. They are so I'm sure it's not on my end because I'm about a mile from a cell tower and also I have a corporate internet service with high power.

Tip for consumers:
It's a great site but prepare to lose if it doesn't accept your bid

Products used:
Knives big packs knick knacks

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you kindly for your review Lee! I'm sorry to hear of the trouble with placing bids towards the end of the auction. We recommend using bidbuddy to place bids which will ensure your bids are guaranteed to be entered into the auction and remove any external circumstances such as internet connection or device related issues from the equation. If you need any further assistance, please don't hesitate to reach out to us!

Thumbnail of user kathleenw12
1 review
1 helpful vote
  • Send Message
October 19th, 2015
Verified purchase

Deal Dash is the best penny auction on the web! I have so much fun winning with my bids on Deal Dash. Every week I win 3 to 5 new items and I am even on a disability budget! It helps me save money by purchasing bids and bidding on items that I need for my home. I always come out ahead.
The technicians are so kind and helpful when I call him to talk with them on how to be a bid! I never have to wait more than a couple of minutes to speak with them and they take their time out to really help me understand the bidding process. It also helps all of the items are shipped free and handling is always free!

Thumbnail of user steveb202
1 review
0 helpful votes
  • Send Message
July 6th, 2016
Verified purchase

I have been on DealDash for almost a year. I check it out each morning to see what the deals are for the day and reserve my place in advance using bid buddy. It's fun, and I often get some great deals!

Thumbnail of user thomasl385
3 reviews
35 helpful votes
  • Send Message
October 7th, 2019

They do not say DealDash penny is really. 20 cent. For every dollar you bid is 20 dollars. One day FCC will step in get them for false add of penny site. No one ever got nothing for a penny. I hate the T. V. lie. I won a new bike for $10. Telling a total lie. The $10 was really dealdash plan of $200 in real time money. Why dose DealDash tell lies and try scam like penny site lie.

Thumbnail of user reenies
1 review
1 helpful vote
  • Send Message
February 27th, 2014
Verified purchase

Mixed. I am having a hard time trying to figure out how it is determined who wins. I have been playing lately and been putting in a bid when it goes to someone else and win just like that what's the deal

Thumbnail of user danam122
1 review
5 helpful votes
  • Send Message
March 30th, 2018

I got some awesome item for real cheap on deal dash. I got a $5100 coffee table that was beautiful for only $20 and delivery was free. UPS delivered it to my house in just a few days after paying the $20.

Thumbnail of user deanh26
1 review
0 helpful votes
  • Send Message
March 24th, 2014
Verified purchase

Unfortunately we have to constantly battle the "auction bullies". They continue to drive up the prices and do not allow us to gain our free bids. But overall, the customer service is great and there are plenty of items to choose from.

Thumbnail of user philipl248
1 review
0 helpful votes
  • Send Message
May 10th, 2021
Verified purchase

I have watched DealDash evolve over the years, as they adjust the rules to make the game more fair and honest. That is a really hard thing to do since everybody's idea of what is fair is unique. They keep adjusting the rules which makes having a system, like counting cards in blackjack, almost impossible. In order to win, you have to know something about the other bidders, and play on your gaming intuition. That makes the game fun. However, there are some "crazies" who will bid until they win, no matter how much it costs. If you don't know who they are, it can really mess things up. If you do know, then nobody else will bid and the house looses big time. If you would limit bidding on and item to when the cost of the bids reaches suggested retail, these guys would be put out of business and the "sane" bidders and the house would be better off. If a bidder is clamped they can just buy the Item and get all of their bids back.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Philip, thank you for your review! Your comments regarding DealDash evolving is certainly appreciated. We take feedback from our customers seriously, and have implemented requested features over the years such as our: Auction Limits, No New Jumper Limit, Every BidBuddy Counts feature, Time as Highest Bidder milestone levels, and No Exchange auctions to name a few. We have more features planned to improve the DealDash experience for our users and we look forward to you enjoying them. DealDash is here for you 24/7 and Thank you for being part of our community <3

Thumbnail of user babsm1
1 review
0 helpful votes
  • Send Message
December 23rd, 2013

Had a small whoops on an item from DealDash and when it was delivered only part of the order was there. Had nothing to do with DealDash but rather with the supplier. When I brought it to their attention they resolved the issue very quickly and very satisfactory to me. I have been using DealDash now over 1 year and love it as much now as when I first started. It has kept me in gifts for family and friends non stop.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Babs, thank you for the nice feedback and thank you for shopping with us for over 1 year now! Good to know this issue was resolved quickly and smoothly.

Thumbnail of user jessicah32
1 review
4 helpful votes
  • Send Message
December 10th, 2013

I felt as though the site just took my money. I don't see how you can win an auction unless you sit at the computer for hours. I am a huge ebay shopper and feel like that is the way to go. Deal Dash is just making a ton by charging you to bid. One person wins but everyone bidding pays for the item. With ebay you pay when you win the auction but not to bid. This is a rip off!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jessica, did you know we have a 100% money back guarantee on your first purchase? Just email our support team and we'll get that processed for you since you're not satisfied. We are very different than ebay. The collective effort of individuals buying bids help fund the highly discounted prices. Members are basically crowd funding to make this happen. Anyone that does not win can simply buy the item at normal retail price and get back their bids to try to win something else. This is a simple way to make the traditional shopping experience more fun.

Thumbnail of user jamesb396
1 review
0 helpful votes
  • Send Message
July 5th, 2016
Verified purchase

I enjoy the website for the most part, although there are a couple things I'm not happy about! It seems there are people on there who's sole purpose is to burn everyone's bids! They spend way more than the item is worth, and the people who really want it are left out. There should be more auctions at one time on a regular basis!

Thumbnail of user elizabeths3256
1 review
14 helpful votes
  • Send Message
January 12th, 2023

I joined DealDash yesterday never once did they make it clear that they were I going to charge me $70 to start they don't ask you. They just want your credit card information it's very deceitful. Once again never asked.me. In addition there's nothing on DealDash that's even worth putting on in my opinion

Thumbnail of user davido9
DealDash -. – DealDash Rep

We're sorry for the inconvenience here Elizabeth. DealDash does operate on a pay to play model where bids are required to be purchased in order to participate in the auctions. Just reach out to support@dealdash.com and we will be happy to assist with a full refund, thanks!

Thumbnail of user melanieb72
2 reviews
0 helpful votes
  • Send Message
February 8th, 2017

You cannot go wrong with Deal Dash. They only have the best of the best. You see something you really want, you place bid buddies and let them do the job for you.
I have won so many remarkable items.
Word of warning though, you will probably get addicted to DD just like me!

Thumbnail of user marshar1
1 review
1 helpful vote
  • Send Message
February 16th, 2014
Verified purchase

It has been fun though there are bidders paying, with their bids, more than the item is worth. It is discouraging. I have spent a lot of money and dare not sit and over amounts of each of the items purchased vs the amount spent. I suspect the expenditure in dollars and cents is far more than the product's worth. I have enjoyed the times I put bids into bid buddy, went to sleep, checked the next day and found I had won for a very nominal amount. Ahhh, those are the sweet times... thank you.

Thumbnail of user daler32
1 review
0 helpful votes
  • Send Message
July 5th, 2016

The customer service team at DealDash.com in general is outstanding. When you communicate with them it feels like you're having a conversation with a person one on one, like a personal email or text message. Adrian D. In particular is an excellent customer service agent and pleasure to work with. He's professional yet friendly.

Thumbnail of user sandrak54
1 review
0 helpful votes
  • Send Message
July 23rd, 2016
Verified purchase

WOW! Almost anything you are looking for, wanting or needing, you will find on Deal Dash at one time or another with a chance to win them for 0.01 cent, less then 50% off, 75% off or any amount up to regular price you would pay at a store. Why not try to get it for a lot less? I've had GREAT results from pillows, sheet sets, clocks, jewelry, bicycles, toys, fireplaces and even an electric Motorcycle-650. I will always go to Deal Dash first now. Thank you, thank you Deal Dash.

Thumbnail of user annah83
1 review
2 helpful votes
  • Send Message
November 28th, 2015
Verified purchase

Me being who I am I do not pay attention when signing up for things, so when I made a huge mistake on my part, James was quick and able to help me fix and right my wrong! This service has made me even more excited to be apart of this very helpful community!

Thumbnail of user gailb49
1 review
0 helpful votes
  • Send Message
July 24th, 2016
Verified purchase

I have had fun with bidding on DealDash, just not sure what the 'secret' is to winning, rather than spending so much and losing bids that are not high dollar. I know it's all luck and how deep our pocketbook is, and I will occasionally continue to buy bids and try my luck again.

Thumbnail of user nancyc34
1 review
1 helpful vote
  • Send Message
February 13th, 2014
Verified purchase

I have enjoyed the times that the bid clock has been double or 3 times per bet and getting more bets to use then for the next auction.

Im on daily or more depending on finding a item to bid on. If I don't find one I look often until I do.

Don't get caught up with those that bid every time some one else does. You don't get your time for free bids then and waste bids. Let it go and get back in the game when that person drops out. They always do.

Use Bid Buddy and you don't have to worry about some one dropping out and only 1 other person using BB beside you. You can keep trying to win then and not loose out.

Thanks DD for the good customer service. Thanks for the fun times when you make some changes in the game. It keeps it interesting for those of us who are around a lot

Thumbnail of user dannya10
1 review
1 helpful vote
  • Send Message
January 28th, 2014
Verified purchase

Had a fun time bidding, but there are to many same name bidders for me to throw my money away trying to bid for something that i like, just to have these bidders grab it. They can`t have that much money, to be here constantly bidding on many many items at the same time, constantly every day. Maybe i`ll try again.at least until those greedy wealthy bidders start following me from item to item. Thanks and have a great day.

Thumbnail of user dianee5
1 review
1 helpful vote
  • Send Message
January 25th, 2014

If you enjoy gambling, you will love DealDash. It is so costly to "win" an item of any value, and most "winners" spend more on the bids than the item is worth. I watched an auction off and on for two days and figured out that the "winner" had spent over $1200 in bids, (at the least expensive price of 15 cents per bid) for an item that was claimed by Dealdash to have a retail value of around $500, and still had to pay for the item! If you love losing money, Dealdash is the place for you!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Diane, thank you for the feedback. Because there are several ways to get free bids it's really difficult to know how much someone is actually paying. People value bids very differently especially if they win a 2000 or 5000 Bid Pack with just a few bids. If you'd like to learn more about bidding tips and strategies or if you have any questions I'd be happy to talk with you. Please send me a message. Sincerely, Dave

Thumbnail of user thomasi9
1 review
0 helpful votes
  • Send Message
July 5th, 2016
Verified purchase

After a long period of time I have had a wonderful experience with DealDash. With many successful auction wins only one has been a problem. After winning one auction for an item with three parts advertised to be included in a single shipment, The first part arrived within three weeks, a second part one week later and the third has yet to arrive. This after continued assurances from support it will arrive. I asked for a tracking number and was told the shipping number is unavailable.
This is the first and only time I have experienced a difficulty that may lead to a decline in confidence.

Thumbnail of user danan5
1 review
0 helpful votes
  • Send Message
August 10th, 2015
Verified purchase

I recently and in the past have received a damaged or inoperable item from this site. Upon contacting the support team, I was Immediately treated with concern and professionalism.My situation was handled in a very fast and efficient manner. The staff members were always able to reach a very agreeable conclusion. Many thanks to the entire staff and the efforts that they put forth. Dana Nelson.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Dana, always a pleasure talking to you. We'll be here to help.

Thumbnail of user vernesial
1 review
16 helpful votes
  • Send Message
September 17th, 2018

I thought I try this and honestly, I feel its not worth the time and money. You buy a pack to put bids on items seems fair at first. After placing 200 bids on an item and using the entire pack (that is worth worth $72 dollars) on two items. NOTHING, that right nothing to show what I put my money into. At least with Ebay you only pay out if you win, here you lose all your money so its really a gambling site not an auction. I feel that Deal Dash should me more forth coming with their business and admit what it is not an auction, I would have never tried tried this if that was the case. This was a big waste of my time and money.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Vernesia,

My name is James and I am contacting you from the DealDash Customer Support Team.

DealDash offers a 100% Money Back Guarantee on the first purchase which you are entitled to at any time.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Thumbnail of user suer45
1 review
0 helpful votes
  • Send Message
July 23rd, 2016
Verified purchase

I love DealDash,. I'm a handicapped senior, on a fixed income, & it has afforded me some luxury's & bargains. I eat out a lot on the fraction of the cost, with the gift cards. I have been in it since 2012, & my home is furnished mostly from D/D. The c/s rocks, & they get back to you & help with whatever your problem is.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

How do I know I can trust these reviews about DealDash?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DealDash?