• DealDash

DealDash

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Overview

DealDash has a rating of 4.3 stars from 4,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.8%
Positive
73
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,433)

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user debbrab
1 review
0 helpful votes
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August 14th, 2016
Verified purchase

I have been trying since mid July to have this matter resolved. They told me how to return the very large item, but we threw the carton away, not realizing the item was not all there. My emails finally went unanswered, so I knew this was not going to get resolved by the email people. Thought I would try "live chat" and Thomas was not only helpful, he actually did what I knew was the only solution.

Thumbnail of user lilav1
1 review
2 helpful votes
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November 27th, 2015
Verified purchase

Hard to get a hold of someone in Customer Service., as there are no phone numbers provided. However, I finally tracked down a phone number on my Pay pal account associated to Deal Dash Customer Service. The guy in London was really amazing and understanding, and I got fully refunded.

Thumbnail of user diggsl
1 review
1 helpful vote
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September 11th, 2013

This sight is a total scam?
You bid with bids costing $0.60 that are only worth $0.01 in the auctions and you lose the bid every time you bid. I Bid on an item worth $3000 and lost over $300. The only way I could get my money back was to go ahead and spend another $3000 or full retail. I will never bid again.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Diggs, Sorry to hear you didn't have a good first experience. We have a 90 day money back guarantee covering your first bid pack purchase, so if you're unhappy with your experience you can get a refund - no questions asked! This gives customers like you the chance to try the auctions without having to risk losing your money!

Please get in touch with our customer support staff if you'd like us to process this refund for you. Sincerely, Dave

Thumbnail of user karent14
1 review
0 helpful votes
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November 26th, 2012

DealDash.com is a great site!
I was very skeptical at first until I started seeing pictures of people I know on Facebook getting product very cheap. I am glad I done it, I have more than got my moneys worth! The staff is great, responsive and all my stuff was shipped quickly. Anybody that complains about this site simply should have more patience or just stick with coupons at the boring retail stores. I recommend not going after just one product, get in where you fit in:)
- ncjeepgurl: Karen T

Thumbnail of user chuckk6
1 review
0 helpful votes
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September 11th, 2014
Verified purchase

I'm very pleased with almost every aspect & feature. I learned a lot from my contact with support, adding to the positive experience I've had. I highly recommend this site. It is different than other auction sites and they keep it simple, easy to use AND WIN. There are bid buying specials and always a good chance of winning if you pay attention and read the tips, suggestion and watch auctions and learn from them. MUCH better site than I expected. AND I think I WON most of the auctions I bid in when I first gave it a try. It's fun, and worth it, win or lose.

Thumbnail of user joew69
1 review
12 helpful votes
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December 18th, 2015

You have to be lucky to ever win something at a good price here. I was bidding with someone all night and people keep jumping in at the end. Little unfair that people can jump in after 5 or 6 hours should be some type of restriction on that. I looked on eBay and I can buy the object 80% less than they market it. I wanted a gift for mom but I got nothing but debt here. Thanks daledash for this, stay away, it's always the same people winning on here for great deals and makes you think theirs a lot of team play. Marry Xmas.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Joe. Please note that we have measures in place to detect irregular bidding patterns, and we take them very seriously and strive to maintain a fair and honest site. Any users found to be in breach of our "House Rules": http://www.dealdash.com/house-rules face suspension and having their auction wins voided.

Thumbnail of user tinab28
1 review
2 helpful votes
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October 26th, 2013

This is the most idiotic site ever, I was confused when I gave my credit card information and paid 36.00 for 60 bids... read the fine print, you pay the money for bids that you bid on every 10 seconds and never win. I thought they wanted my credit card info for if I won something... I should have just thrown the 36.00 out the window... Dont do it.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Tina, one of the reasons people love shopping with us is because they enjoy the strategy and possibility to achieve great savings. You purchased a bid pack, however don't worry. We have a 100% money back guarantee on your first bid pack purchase and a great support team to help answer any questions you may have in order to alleviate any confusion. Please get in touch! Sincerely, Dave

Thumbnail of user mikec90
1 review
4 helpful votes
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October 15th, 2013

I registered with dealdash on 9 Oct and by the end of 10 Oct I had won 5 auctions. $205 retail and I paid 27.65. I bid 13 cents on a $35 and won it. I got my 22 inch TV today a $180 TV for 16,87. This bidding can become addictive... Unfortunately I cannot bid again till 15 Oct. So far I am more than satisfied with dealdash...

Thumbnail of user davido9
DealDash -. – DealDash Rep

Way to go Mike! Sounds like you hit your winning limits pretty fast. We have winning limits to ensure equal chances for everyone to win. Currently bidders can win 6 items valued less than $200, and 3 items valued more than $200 per week. Thank you, Dave

Thumbnail of user paulat33
1 review
1 helpful vote
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July 14th, 2017

DD always has a live "help" chat person available, and all kinds of "how to" videos, blogs, and tips to start bidding. There's just no reason to not come and check it out. Their are always plenty of deals for all!

Thumbnail of user melaniep8
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

Love the variety and selection of auction items. Also like the different promos you do and change them often to keep things fresh. Have won more than I had to BIN. I recommend DD to my friends and family. Happy camper!

Thumbnail of user heidih38
1 review
0 helpful votes
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September 22nd, 2016
Verified purchase

Simply put, I had a question with DD, so I asked it! I emailed my question, and within an hour or less, I received the answer. Very good response time. It will be worth your time to observe the action for a couple days. Get a feel for things. Read the tips and tricks, be patient. Then, jump in and have a blast and win some really nice things.

Thumbnail of user martinf26
1 review
1 helpful vote
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April 12th, 2014
Verified purchase

Luisa was terrific. She answered me very quickly and that is wonderful.
All her suggestions were right on. The trouble was with my computer and not
Your site. I found the trouble and now everything is back to normal. Thanks again.

Thumbnail of user donnar26
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

DealDash has been a great way to get unbelievable deals on top brand electronics, kitchenware, tools and just about anything else you can imagine and I have had great fun doing it! I lost bids and lost money at first but, once I figured it out and developed successful bidding strategies I have gotten incredible deal after incredible deal! I now spend about 10% of retail price on average for my purchases and shipping is always free. Where else can you do that! Watch me bid and win as User NavySignalman. Thanks DealDash!

Thumbnail of user remyw
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

It was a decent site at first. Kind of Fair good deals and all, but just not deals I could win. Not because I was bad at penny auctions (quite the contrary), but because BIDDING BOTS are used wildly on the site. NuttersDog along with many other accounts are secretly bots that appear to be a bidder. They have no profile on allpennyauctions.com (a site that keeps track of every real bidder's bids/wins/losses/etc.) and are made to win auctions without a fight to display low prices on the site.
Recently, DealDash had the audacity to kick my account for the risk of fraud. This Puzzling event has caused me much disbelief because I had just won an item, and never had any problems. I suggest you use a different site or simply fight the urge and save your hard earned money.

Thumbnail of user gloriac11
3 reviews
3 helpful votes
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December 11th, 2013

An item I won, an outdoor Christmas decoration, was out of stock and there was a delay in getting more from the company. DealDash sent an email to let me know about the situation. This gave me time to find a replacement for the decoration. DealDash also gave me a choice of gift cards or bids in place of the item. I appreciate their quick action.

DealDash has been the best penny auction site I have tried. I would recommend it. Just remember to be patient when bidding on an item.

Thumbnail of user davido9
DealDash -. – DealDash Rep

We often hear patience a key to winning success - good advice! Sorry the item went out of stock but glad to hear our team reached out to you with good replacement solutions in time.

Thumbnail of user loum32
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Wont be shoping with u due to bidding process im used to bid and its bought but u have to spend money on bids and the product thats almost the same as buying retail price only reason i will give all stars is for fast and productive customer service

Thumbnail of user shellisas
1 review
1 helpful vote
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September 5th, 2015
Verified purchase

DealDash has the best customer service... I received two different packages with 1 broken item each (other items in the packages were in great/perfect condition). After contacting DealDash and receiving a response within a couple hours rather than the possible 12 hours it said it may take I took the requested pictures and sent them back to DealDash and received notice of the reorder of my broken items within roughly a days time. Thank you again DealDash!

Thumbnail of user sharonj13
1 review
0 helpful votes
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December 19th, 2013

I am not very patient with penny auction sites but this and Happy BidDay are pretty good and this one gives you bid prices on sale as well as free shipping. I just don't win much here except gift cards.

Thumbnail of user jeanf14
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

James, in customer service, knows how to make customers happy, and it's not an easy thing to do, but some people just have that instinct for handling people and James is one of them. Hes friendly, understanding, willing to listen, not to mention going out of the way to make customers happy. Does he have bad days? Sure, everyone does, but youd never know it. After working 30+ years dealing with lawyers, I can recognize and appreciate his talent and hard work. Hes a company asset, and its too bad it cant be bottled and sold. Now, that would be a deal!

Thumbnail of user alexm321
1 review
9 helpful votes
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October 17th, 2017

Terrible, fake savings, expensive and fixed. 60 cent per bid you pay but item is raised by one penny so it looks like everything is going 60x's cheaper than it is. And the same deal dash high rollers win everything every time. They work together against you to use your money to buy there dreams. Probably employees of Deal Dash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Alex,

Thanks for your comment. All DealDash employees have to sign a strict contract that prohibits them, or any of their family members, to bid in the auctions. We get audited by EY to ensure that this is the case, and we can guarantee that our auctions are 100% fair and honest.

If you have any questions or concerns, please feel free to contact me on adrian@dealdash.com

Have a good day,
Adrian

Thumbnail of user juneb34
2 reviews
0 helpful votes
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March 18th, 2014
Verified purchase

Frustrated at all the money I have lost. I love to play but I also like to win. I haven't won a bid since December 2012. I have bid all hours of the day and night with no luck. Makes one wonder what is going on. I think I won 10 auctions in 2012 and nothing in 2013 and thus far in 2014. All I can say is bummer. Think I need to take a break.

MARCH 17,2014 Update: I have received several communications from Deal Dash reps. Since posting my previous comments. They have been very helpful and generous in helping me to better understand the bidding process on their site. I look forward to using their advice and hopefully winning future bids.
Thanks. JESSICA, Deal Dash Rep. For your help.
Kindest Regards,
NaNa9

Thumbnail of user eliasf15
1 review
1 helpful vote
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August 22nd, 2016
Verified purchase

They have awsome customer service it's honestly one of the greatest experiences in my life and the fact that it was no longer than ten minutes to finish getting the help I need which is a 10 in my book

Thumbnail of user judis6
3 reviews
8 helpful votes
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August 14th, 2016

I have been following an auction to get an idea how this works. I have found that sneaky practices are not only allowed, but apparently encouraged. It is considered fair practice to enter in the beginning of an auction, then not bid at all for days, then jump back in when it's down to 2 people. So it's encouraged to not enter much in the way of bids until the very end, then price out the people who have been in it from the start and have a lot of money invested in it and can't afford to drop out when they've put so much in. My observance has shown me this isn't an auction site I would want to participate in.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Judy. Thank you for getting in touch and sharing your feedback with us, we really appreciate it. We don't really encourage late jumping, but it is true that it is a practice that is not against our terms and conditions. Please take into account that bidders who decide to stay silent and jump back at the end of the auction engage in more risk - the auction can end at any time before they are able to jump back. It is a matter of personal preference. When you jump back in the auction, you can conserve bids but you engage in the risk of the auction ending before that.

Hope this helps. If you have any questions or need any further clarification, please let me know.

Adrian
DealDash Customer Service

Thumbnail of user amandaq1
1 review
0 helpful votes
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February 28th, 2014

I was ready to stop being a member of DealDash. Although I love the site, you get great deals (sometimes) if your lucky, but hey it is an auction, you won some you lose some. It is taking that gamble. But I had an issue, I contacted support to let them know my issues, and ready to leave, I am sure this guy could care less if I stayed on bidding with DealDash or not. Lol. But Andrew was very understanding, he was quick in returning emails, regarding my issue, and fixed it, making me happy.So thanks to Andrew, I love this site even more! I have delt with customer support previous, and I always get a response within 5 minutes or less. So thank you DealDash!

Thumbnail of user chriss5121
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

The prices are great and the time I get the products are timely.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Chris! Thank you so much for your positive feedback! We're glad to hear we're on the right track. We're available 24/7 whenever you need assistance. Happy Bidding!

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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