Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user staceyt19
Illinois
1 review
4 helpful votes
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October 6th, 2017

I have been on DealDash since March of this year and I have won some amazing items. Once you learn to not bid on the items that several regulars that I like to refer to as Hogs, because they literally hog everything, then you will see that you have a fair and honest shot at winning. The shipping is always free and the customer service is excellent. Once you see the fireworks for the 1st time you'll be immediately hooked! Happy Bidding

Date of experience: October 5, 2017

Thumbnail of user adelm29
California
1 review
21 helpful votes
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May 16th, 2020

It's not what they show you on television AD, you would have spent a couple of hundreds of dollars before you win anything and then you will give up after all the money and time and you get nothing in return. 2 hours later I get emails saying the this item is sold for a lot higher than I left it, it would've cost me a lot more money to even win anything. So the bottom line is not true and it will cost you more than think.

Date of experience: May 16, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Adel,

Thank you for your review, we’re sad to hear you feel this way.

As a penny auction website, DealDash is unlike other auction sites that you may be used to.

While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.

On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.

As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.

Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user richardb91
Georgia
1 review
0 helpful votes
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March 28th, 2014
Verified purchase

It's a fun game and when you win you get very good deals. Otherwise you can buy it now and get your bids back and most of the time pay no more for the item that you would pay at Amazon. Free shipping is always nice.

Date of experience: March 25, 2014

Thumbnail of user trudyl1
Canada
1 review
3 helpful votes
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April 15th, 2012

Somebody is making money on this website, and believe me, it isn't the consumer. I bought 100 bids for $60, and cannot believe what is happening on some of the items I have bid on. For instance, I was bidding on a Mac laptop and there was always one constant bidder for 40 hrs straight. This bidder bid at least 5 times per minute, at 60 cents per bid for over 40 hrs. Tell me this isn't rigged! My strong opinion is that this website is rigging the bids to get the most out of people. If you have between 2 hrs to 48 hrs of time to constantly remain on this site bidding to save a dime, then all the power to you. I don't, and basically just threw $60 away to the wind.

Date of experience: April 15, 2012

Thumbnail of user aviw
New York
1 review
0 helpful votes
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August 23rd, 2013

It is a great site where when used correctly you can win some great things. I have been very happy and satisfied with them for over two years and their customer service is incredible and quick with a solution or answer to any questions you have.

Date of experience: August 23, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Avi! We're also very happy to hear you are a satisfied customer for over 2 years. Your business and loyalty means a lot to us. Thank you, David

Thumbnail of user charlenec4
Nevada
1 review
7 helpful votes
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August 22nd, 2014

I signed up for 400 bids = $32.00 and spent almost half of that on bidding for a coffee pot for almost an hour. I don't think this site is legit. I believe it is like any other auction site with robot bidders... Not for me.

Tip for consumers:
Be prepared to spend a lot of money buying bids.

Service
Value

Date of experience: August 19, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

I’m sorry to see you did not win the coffee pot which ended up selling soon after you stopped bidding. Have you thought about using the Buy it Now option to get your bids back? People who use our service as a shopping site and not just a bid to win auction site tend to have a great experience and also win more auctions. Using the Buy it Now is an important aspect to how the site works and helps makes for a fun shopping experience even if you don’t win.

We've also given you a full refund on your purchase since you are not satisfied. If you change your mind or have any questions please get in touch.

Thumbnail of user jeoffh
Massachusetts
1 review
1 helpful vote
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July 6th, 2016
Verified purchase

It has always been a bit frustrating because I am not always able to stay online batter does our hit the wrong button but by the time i get back online the play is over. Not tired fault just the way out goes.

Date of experience: July 3, 2016

Thumbnail of user toddb19
Kentucky
1 review
1 helpful vote
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September 15th, 2014
Verified purchase

I had an incorrect item sent to me from Deal Dash. Their customer service was above and beyond anything I could have expected. I have always appreciated the timely manner in which Deal Dash shipped it's orders and the bargains I have received. The speed in which they corrected my situation and the generosity they displayed should be a benchmark for all businesses.
Thank you Deal Dash.

Date of experience: September 12, 2014

Thumbnail of user donnaj4
Utah
2 reviews
13 helpful votes
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September 21st, 2012

Best site ever... All my items I have won come so fast in the mail and everything is great quality. I really enjoy bidding on DealDash and I have had a lot of success. I have christmas taken care of for all grand kids this year.

Date of experience: September 21, 2012

Thumbnail of user silvijak
Illinois
1 review
1 helpful vote
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February 1st, 2013

I have been thrilled with DealDash since the first day that I started. I have won many items, they have all arrived in perfect condition, customer service has been unbelievably supportive. I love doing penny auctions on DealDash and am having a blast!

Date of experience: February 1, 2013

Thumbnail of user steveb78
Washington
1 review
2 helpful votes
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February 27th, 2014
Verified purchase

It was very rewarding for about six months, but it now appears impossible
To win a single item. I wasted over 1200 bids not to win a 800 bid package. I
Think I will lay-off bidding for a while. Congrats on having so many new
Customers.

Date of experience: February 27, 2014

Thumbnail of user maureend4
Illinois
2 reviews
0 helpful votes
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January 30th, 2015
Verified purchase

Great experience with DealDash! Ethical prompt and just an all over great response! If all your agents are as professional as Graham then you have the best customer service department I have ever dealt with! Thank you for making my experience stress free!'

Date of experience: January 27, 2015

Thumbnail of user lynnl47
South Carolina
2 reviews
3 helpful votes
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March 19th, 2017

Deal Dash gave a speedy and complete review on what Free bid is and now I understand completely how it works. By bidding on a free bid auction you are only responsible for the 0.01 fee if you win. Which is pretty awesome!

Date of experience: March 19, 2017

Thumbnail of user austins32
Ohio
1 review
0 helpful votes
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April 11th, 2017

Thank you my question was answered fast and to the point thank you and i hope I will win a bid some day on deal dash i sure like what is offered and from what I can see some of the deals offered are way below the price in stores and also offer free shipping a very added bonus when purchasing a product on line

Date of experience: April 11, 2017

Thumbnail of user susand132
New Jersey
2 reviews
0 helpful votes
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July 5th, 2016
Verified purchase

When I first signed onto Deal Dash I won 4 items which I received quickly.
I was able to use them as gifts for others which was fantastic for me.
It is fun and there is a nice variety of items which you can bid on each day.
If you ever have a problem the support team help you resolve it.
I love Deal Dash.

Date of experience: July 3, 2016

Thumbnail of user ralphs49
Massachusetts
1 review
1 helpful vote
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September 22nd, 2016
Verified purchase

I'm very pleased with the way Deal Dash is treating me. Keeping customers satisfied is everything, especially in a non face to face business. Having to rely on e mail communications can be trying & discouraging, Deal Dash makes it easy. That's a lot to me.

Date of experience: September 20, 2016

Thumbnail of user sonjag74
Georgia
1 review
4 helpful votes
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August 7th, 2022

It's next to impossible to win anything of value on this site AND they charge you $72 to sign up which is never explained on front end. Save your money and go to Ebay instead. At least there you have some kind of chance on winning

Tip for consumers:
Don't join!

Value

Date of experience: August 7, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sonja, sorry for the trouble here. On DealDash, we offer a full money back guarantee on the first bid pack purchase along with a Second Chance Guarantee in which users are guaranteed a win on their first bid pack purchase! Feel free to reach out if we can assist you in any way!

Thumbnail of user kimberlym15
Hawaii
3 reviews
1 helpful vote
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December 18th, 2012

This is my favorite website and have nothing but good things to say about it. After getting burned and scammed on other penny auction sites. It was such a relief to find a site that was fair, has a huge selection of items to bid on, discounts on bid packages and an amazing customer service and support staff. Keep up the good work DealDash... I am hooked!

Date of experience: December 18, 2012

Thumbnail of user jamesd104
Ohio
1 review
0 helpful votes
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August 28th, 2014
Verified purchase

Deal Dash is a great auction website. The products offered are different and attractable to a wide range of interests. They have great bid buy deals and they even pay for shipment. They respond to inquiries swiftly and professionally.
This is a fun site and if you are patient, you can win some valuable items at a fraction of the retail cost if you are a smart bidder but, you can also get lucky sometimes and win a high valued item for practically nothing.
Having been on other auction sites, Deal Dash is the premier site and I highly recommend it.

Date of experience: August 25, 2014

Thumbnail of user nicolek7
Michigan
1 review
3 helpful votes
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December 2nd, 2013

Oh I am so disappointed in Dealdash. There was a time I played on this site everyday, I would tell my friends and family about this and post daily. They made lots of changes in the products that they offer making it almost impossible to "Buy it now" in the event of a major loss. The items that are offered are very slim and the kids products are not offered much at all. 3 years ago I did all my Christmas shopping through this site and this past year all that was won was a flash light, some head phones and a set of way over priced knifes. What a huge disappointment this site has become. I do hop on every now and again to see if something catches my eye but never see anything that makes me even want to try to win. Not to mention because of the fewer auctions the winning prices are way high! Good luck to those who are still playing on this site, I just feel as if Dealdash has let all their fans down in a huge way.

Tip for consumers:
Oh I am so disappointed in Dealdash. There was a time I played on this site everyday, I would tell my friends and family about this and post daily. They made lots of changes in the products that they offer making it almost impossible to "Buy it now" in the event of a major loss. The items that are offered are very slim and the kids products are not offered much at all. 3 years ago I did all my Christmas shopping through this site and this past year all that was won was a flash light, some head p

Service
Value
Shipping
Returns
Quality

Date of experience: December 2, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good advice Nicole, thank you for sharing! Good luck with the rest of your Christmas shopping. Sincerely, Dave

Thumbnail of user gregoryl22
Idaho
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

By learning to recognize the names of the few players (100 or so) that seem to win every auction they enter, avoid them completely and you will have a chance These players win at every price, every time, be it $1 or $3000. / Avoid newbies because they are unpredictable. / Only bid on what you really need.
I win by following these simple rules (with a few refinements).
The site is honest / the prizes often awesome and the customer service is reasonably quick and incredibly helpful

Service
Value
Shipping
Returns
Quality

Date of experience: July 21, 2016

Thumbnail of user vickiv1
Pennsylvania
4 reviews
1 helpful vote
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February 13th, 2014
Verified purchase

I really enjoy Dealdash. It is a stress reliever for me. But I will say it would be nice to win more often. I only play when bids are 15 or 16 cents. I"ve always been pleased with the products. I was only upset once when the time ran out on BIN for me to get my bids back--almost 1000 bids. I needed one more day! But money was tight that week. OHHHH well

Date of experience: February 13, 2014

Thumbnail of user geneval2
Delaware
1 review
0 helpful votes
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June 26th, 2017

Deal Dash has proven to me that they are very customer conscious and respond to all inquiries in a quick and responsible manner. I really am very satisfied with all of the items I have won with Deal Dash and highly recommend them.
I wish there was a way to report bidders who are jumpers and bid as soon as someone else bids not allowing for bidders to get the credit for making the bid. This is so annoying and sad. Otherwise I really like and enjoy my bidding experience. I only bid on items I want as gifts for my family and friends.

Date of experience: June 26, 2017

Thumbnail of user maryl523
Florida
1 review
0 helpful votes
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June 25th, 2017

Quick response to emails with answers to your questions. Very professional and honest. Always looking to improve your experience. I have won a few auctions and been satisfied that I wasn't getting junk for my effort. Although I think the buy now prices are a little high but I don't come to this website to buy. If I can't get it for cheap I am just not interested LOL. I think you're doing a great job.

Date of experience: June 25, 2017

Thumbnail of user jacquelinew140
Virginia
1 review
0 helpful votes
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November 1st, 2019

I recently had a need to contact customer support. I had won an auction but not received the correct item. I contacted customer support & was pleasantly surprised at how fast they answered my request & fixed the problem. All-in-all, it took only a few hours to complete the whole process!

Date of experience: October 31, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jaqueline,
We hope you are having a wonderful day.
Thank you for your honest review of DealDash ☺

Our Customer Support Team are passionate problem-solvers, who love a challenge! If you ever need any further assistant rest assured, we are always at the ready and here to help.
We will do anything we can do to turn a frown upside-down!

Did you know we our Customer support is 24/7?
If there’s anything you need help with, please don’t hesitate to get in touch with us.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your friends at DealDash

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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