• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user pamo1
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Awful! I bought $279.00 worth of bids and could only win small bid packages. There are so many idiots on here anymore that always stomp my bids. The price is way too high on most items. All these idiots do is raise the price! I tried all different times of the day and night and it made no difference. I always use my Bid Buddy but the newbies just bid right over top of me. It's getting too expensive for me anymore.

Thumbnail of user hvirginiab
1 review
3 helpful votes
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July 13th, 2014
Verified purchase

I stupidly made a rookie mistake and the Deal Dash team was very helpful in fixing my it to my satisfaction. They practice very fair and just customer service to even dummies like me.; o) Thanks Deal Dash!

Thumbnail of user lindab65
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

Love Deal Dash, but it is very deceiving on how much you are spending if you don't keep am eye on it. I had spent $2000. 00 before I realized it in just a month with very little to show for it. Very addictive. I need to stay away.

Thumbnail of user adamv19
1 review
15 helpful votes
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July 3rd, 2016

I downloaded the app after seeing a commercial to see how it worked. Of course to even see anything you have to enter your credit card. After analyzing the app i decided not to participate and deleted it only to find out a week later they had purchased $75 worth of bids without my permission and will not respond to any of my customer support! Upset does not even begin to describe me as I cannot afford to just throw away $75 and I only want my money back. I see this is a problem with many people on many websites and on all it seems as if the customer support is avoiding the situations

Thumbnail of user paulettam1
1 review
6 helpful votes
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April 29th, 2013

Deal Dash is fantastic love this penny auction site~ they have great deals on purchasing bids~ many auctions going on easier wins free shipping~ great customer service and fast shipping~ highly recommend over any other penny auction site. Paulaem

Thumbnail of user en110
1 review
7 helpful votes
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August 14th, 2023

Around 2011, possibly 12, I became a player of Deal Dash. I won a Gerber knife and a small convection oven. Both items were quality. After a week, maybe two, I began noticing the frequency of being pitted against those who seemed to have unlimited number of bids. I contacted customer service about the unfairness of bid packages and the advantage it gave to those who were rocks from 2009, maybe 2010. I never received a response. That bothered me. I would have stayed with Deal Dash were it not for bid packages. Auctioning bid packages is cash money for Deal Dash. The bids are computer generated and are not tangible like a toaster oven. I won't declare Deal Dash a scam, but I disliked the bid packages because to win one is difficult because the competitor is bidding with unlimited computer-generated resources that overwhelm.

Service
Shipping
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for sharing your experience with us. While it's great to hear that you've had positive wins with us, we apologize for any frustration you felt when bidding against players with seemingly many bids in the auctions. Your feedback is extremely important to us as we're continually working to create a balanced and enjoyable environment for all participants. We would love to assist you further! We're very sorry to hear that you did not get a response from us, as we aim to respond to customer inquiries as soon as we can. Perhaps we have not received your message so could you kindly send it to us again to support@dealdash.com. We are very keen on resolving your concerns as soon as possible!

Thumbnail of user amyr12
1 review
2 helpful votes
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November 2nd, 2013

Dealdash charged my account $36.00 for bids when I was just looking. It was mis leading. I HAVE reached out to customer service and no one has responded. I would like my money refunded. I am disappointed with their customer service.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Amy R, I see a customer support agent replied to a support request from Amy R. Last week on October 27th, the same day the support request was submitted. DealDash has a 100% money back guarantee on your first purchase so we'll be happy to process this for you straight away. If you have any other questions please don't hesitate to contact us. Sincerely, Dave

Thumbnail of user ryand478
1 review
0 helpful votes
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March 28th, 2021
Verified purchase

I had an issue that I felt needed attention and not only did they do what they said they would do, they also followed up with me to make sure I was completely satisfied. James was amazing! Thank You Deal Dash!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ryan,

Thank you so much for all the stars, we appreciate your support!

Your satisfaction is our priority—we're delighted to hear about your experience with James and with our Happiness Team.

If there's anything we can help with in the future, please don't hesitate to get in touch. We're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have the best day!

Thumbnail of user tericiar
2 reviews
0 helpful votes
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February 4th, 2014
Verified purchase

This is a legitimate site. You spend your bids at a chance to win nice things at substantial savings. The shipping is always free and prompt. Customer service is fast and helpful. I would definitely recommend this site to a friend. (And hope they don't bid against me! LOL!)

Thumbnail of user marciah4
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

I'm always amazed at the merchandise available to be bid on... sometimes you can get a super deal... I shop through the year for Christmas, birthdays, etc. And if you don't have the winning bid, you can purchase the item, get your bids back, and shipping is always free.

Tip for consumers:
If you are new, you need to calculate the cost of your bids, and please use the bid buddy so everyone has the same chance to bid and accumulate the all-important free bids. But, most of all, have fun.

Service
Value
Shipping
Quality
Thumbnail of user anniek13
1 review
1 helpful vote
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September 4th, 2013

I purchased th minimum amount of bids for $36 to see how it worked and if I would like it. They advertise money back... don't trust this statement. You do not get your money back. At least I didn't. I tried bidding and it is bogus. You have to have plenty of bids, thousands to get anywhere. Don't waste your time or money if you don't plan on spending hundreds. I did not win anything I bid on yet my money is gone. I guess I just donated $36 to keep this scam running.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Annie! We have a 90 day money back guarantee covering your first bid pack, and I assure you that is a policy that we stand behind. All you have to do to receive this refund is send an e-mail to our customer support team asking for your money back, so please get in touch with them if you haven't already.

You can also send me a personal message through here if you're having trouble getting in touch with us directly. I'd be more than happy to look into your case to make sure it gets resolved.

Thumbnail of user allysonl3
1 review
0 helpful votes
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July 14th, 2016

I signed up without reading completely the sign up agreement. I was unable to afford the amount that was taken with my permission from my debit card. I sent a request to have a review. Within 36 hours I was issued a complete refund without jumping through hoops! Because of the way my claim was handled I will recommend them as often as possible! If I was able to join I would and will when able! A true reputable company! Much gratitude!

Thumbnail of user maryannn1
1 review
1 helpful vote
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February 7th, 2014
Verified purchase

DealDash has been a lot of fun and I've done very well. I just re-started with them from 2 years ago and it has really improved. I really like the discounted bids sales.

I just would like to tell newbies, using the Bid Buddy is a great option. And, let the clock count down for the person you are about to bid over. It gives them time toward FREE BIDS and in turn you will get Free bids when the clock runs down. You'll see!

Thumbnail of user jona357
1 review
19 helpful votes
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February 15th, 2023

You can buy $50 in bids which is say 20 bids you bid 20 times and after every bid someone out bids you so on bid 21 your out of bids down $50 but others keep bidding and since it only goes up 1 cent if no one bids after the time limit say after bid 22 it sells for 22 cents alot of people loose alot of money that's how these "deals" are paid for its a legal twist of words for people who take the easy way out instead of trying to run a actual business. Not founded in the USA enough said!

Tip for consumers:
Just go to the store unless your that bored you have better luck on a gambling site

Products used:
I used the call my credit card company to report fraud product

Value
Returns
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jon, thank you for your comment. We do not hide the fact that we are a pay-to-participate auction site, and our business model is not based on tricking customers into purchasing something they don't understand, rather it is a unique twist on auctions where you pay to bid. That said, even when including the cost of bids and the final price paid, the vast majority of auctions are bought for less than retail price. We have thousands of extremely loyal customers who have been with us for years, have scored countless incredible deals, and LOVE the intense, strategic, pay-to-bid auction model that we offer. However, we understand that DealDash may not be for everyone, so we offer a 100% money-back guarantee on your first purchase of bids, no questions asked, so trying us out is risk-free. If there is anything we can do for you, please reach out to our amazing customer support team. Have an amazing day!

Thumbnail of user alexl5
130 reviews
427 helpful votes
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June 25th, 2010

WHAT a SCAM! How is it an auction when the timer counts down to zero and then goes back up over and over again? I paid $150 for a TV and then ran out of money to keep bidding on it and then some dude comes in and wins it out of the blue? How do I not know that isn't a swoopo friend? Auction my A$$. Call it what it really is... swoopo stealing your money.

Thumbnail of user anthonyl38
1 review
1 helpful vote
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February 10th, 2014
Verified purchase

I have loved Dealdash from the beginning, but it is pretty much impossible to win, or get a good deal anymore. There are just too many people bidding on one bid, for example, I remember bidding on a $25.00 Amazon card in the past and there would be 10 maybe 15 bidders, now you have 30- 40 bidders on one card, it is crazy how these people don't care about a good deal, they just care about winning, even if they are paying more than what the card is worth. I really think you need to add a lot more auctions, because there are a lot more people bidding now that you are advertized on T. V. I'll be waiting and hoping. Thank You.

Thumbnail of user carlas7
1 review
0 helpful votes
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November 26th, 2012

It is an auction... you won't always win but I have been successful twice at HUGE savings. As with any auction you need a stategy and be careful with your bids but I've even told my kids about this and I will definately do it again!

Thumbnail of user annap27
1 review
1 helpful vote
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May 12th, 2014
Verified purchase

I had just bought my first bid pack, but was unable to proceed with any auctions as an unexpected emergency doctors visit came up so I requested a refund from Deal Dash and they responded right away and was understanding and granted me the refund.

Thumbnail of user kimt964
1 review
26 helpful votes
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May 5th, 2023

I posted a negative review. I stand by the negative review. However, Dealdash did reach out to me and refunded my money. I move to 2 stars due to this. My review is still negative due to the fact that you will lose lots of money. They have preferred bidders. The warning stays the same on the fact that you will lose money. Also be aware that you can lose a bid at the last seconds due to "system errors". Giving bid to the other person. This happens a lot

Tip for consumers:
Dealdash is not for newbies or for those with small amount of money to spend. THUS IS NOT A PENNY AUCTION SITE AS ADVERTISED. The "penny bid" is actually $0.13-$0.22 cents A BID. they don't tell you this. Nor do they mention that you will be charged $70+ on your credit card once you sign up. However, they do issue a refund if you reach out to Dealdash about the charge. But it's a crappy way to get business.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Sorry for the inconvenience here Kim, DealDash operates on a pay to participate model, so bids are required to be purchased in advance to participate in the auctions. Please reach out to us directly if you haven't already and we will be more than happy to assist with a refund, thanks!

Thumbnail of user judys16
2 reviews
2 helpful votes
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February 14th, 2014
Verified purchase

While I won a lot of small auctions, I enjoyed using deal dash and like the idea of free shipping. I did notice a lot of the same names winning and figure they have either won or bought a lot of bids. I can't afford to keep up. Last tried a BP card and used all 200 of my bids but didn't even come close. I never expected it to go for $44.

Thumbnail of user joanneb33
1 review
2 helpful votes
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August 6th, 2015
Verified purchase

I received an Apple Ipad mini cover and keyboard. It did not fit, plus it wouldn't latch as the instructions stated. I contacted customer service and the gave me step by step instructions how to return and a statement saying that I'll receive a Walmart gift card in place of the item.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for the review Joanne. I'm glad we could help resolve the situation. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user gregv2
1 review
1 helpful vote
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January 21st, 2014

Items won or bought are faulty. Return information is ambiguous. Loosing several items when almost double of the winning number of bids are used seems "funny"
Especially looking at the number of bids that won the same items at an earlier auction. Several times when I was using my hand held I could not log into the
Automatic bid page. I have used all my bids and will make purchases of items at
Name Stores.

Thumbnail of user donnal28
1 review
2 helpful votes
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February 14th, 2014
Verified purchase

I find the staff at deal dash to be very helpful. They respond very quickly and are professional. I enjoy the site and generally speaking I'm a pretty competitive person. However i do find it disheartening to loose so many auctions to over-bidders. I would like to see something put in-place that would stop a bidder from bidding once they have exceeded the purchase value in bids... the other item i would like to see is for the dashboard to have a way for the user to delete auctions they do not intend to buy... my dashboard can get really cluttered up and it's hard to follow the auctions i really intend to buy it now on! Thank you for asking for my comments. I hope you take them seriously! ~Donna~

Thumbnail of user laurab56
1 review
3 helpful votes
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December 13th, 2013

As a newbie, even with reading rules, you get excited and lost in it. It was such a great relief to have a live chat available to answer questions without having to dial or wait for an email response. I have several items won now and am waiting for there arrivals. I can't wait and look forward to each day looking and bidding now. Thank you DealDash!

Thumbnail of user davido9
DealDash -. – DealDash Rep

You're welcome Laura and thank you for rating us. Please feel welcome to get in touch anytime for assistance.

Thumbnail of user larryt43
6 reviews
55 helpful votes
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October 16th, 2018

I have won a few nice things and customer service people are really nice but they do nothing and the beat goes on. You have a few of their Elite bidders who win every bid they enter. Fair and honest, I don't think so. There is one person, I assume this is a real person who wins day and night. This person must have their own Walmart and now I see they are in the car business. Doesn't these people see they are ruining their own business with the same people winning every day. I have complained and they ask who, like they don't know. I have to bid 300 bids to win my daughter a cheap ring when this person can win a car for under $200.00. It is disgusting, we don't have a chance, why they let this continue is beyond me if the person is real. No one will bid against them, hence they can win a $4500. 00 item for $3.00. I went back at all prior bids and this same person had won every single bid on the board, come dealdash. That is fair and honest alright, what a scam.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Larry,
I hope you are having a wonderful day

Thanks so much for your comments here,
Your feedback is extremely important to us and we ensure that it is heard by the entire company.

To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.

Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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