Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user jacquelinep495
Mississippi
1 review
27 helpful votes
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June 15th, 2022

Normally I don't do reviews at all but when I clicked on the deal dash site and filled out a username and created my new account, just to look at their stuff it charged my card 72 dollars! Now I didn't see nothing about a membership fee or anything to that effect of them even charging my card! Thankfully on my bank account I had just under 70 dollars in there so it declined that purchase! So please guys read EVERYTHING or you could be like me and get charged for just trying to look at their inventory!

Tip for consumers:
They should tell people before they create an account that it's going to charge them money before they create it

Date of experience: June 15, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jacqueline, sorry for the inconvenience here. DealDash is a pay to play auction website and you can learn more about us here: https://www.dealdash.com/help

Thumbnail of user lynnv4
Washington
1 review
3 helpful votes
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November 16th, 2012

I have won 3 auction items that were suppose to be delivered 3 weeks ago. I have not received them. I have also emailed customer service 4 times and have had no response at all. They say they answer all emails within 46 hours. It has been 8 days and no resonse. BEWARE! I will be filing disputes with my credit card and also reporting them to the attorney general.

Date of experience: November 16, 2012

Thumbnail of user johnd400
California
1 review
1 helpful vote
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August 19th, 2015
Verified purchase

Quick and painless refund on initial bid pack purchase. Was actually impressed did not get the run around. I am aware of the bids I was allowed to keep even after refund. I will use these bids in hopes of winning an auction and may in turn return to purchase more if my buying experience is successful. Thx.

Date of experience: August 16, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good to hear John, we are happy to welcome you to DealDash. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user geraldf19
France
1 review
10 helpful votes
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April 3rd, 2017

After 9 months on Dealdash... I just did the math. It cost me $947 to buy/win $600 worth of goods. I feel so stupid after adding up the price of all the bids I bought and the goods. It is addicting and they do little things to distract you from realizing how much you are spending. (earning "free" bids, teasing you that someone just got a fantastic deal on something).

Date of experience: April 3, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Gerald. I'm sorry to hear that you didn't win as much as you were expecting. If you'd like to receive some bidding tips and strategies to help you win more auctions, please get in touch and we'll be happy to help. My personal email is adrian@dealdash.com

I would encourage you to take advantage of the Buy it Now feature if you do not win an auction. This virtually removes any risk of bidding and leads to an overall better experience of using the site based on the customer data we've gathered since our February 2009 launch.

If you have any further questions, please don't hesitate to contact me.

Best,
Adrian

Thumbnail of user hvirginiab
Florida
1 review
3 helpful votes
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July 13th, 2014
Verified purchase

I stupidly made a rookie mistake and the Deal Dash team was very helpful in fixing my it to my satisfaction. They practice very fair and just customer service to even dummies like me.; o) Thanks Deal Dash!

Date of experience: July 10, 2014

Thumbnail of user pamo1
Kentucky
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Awful! I bought $279.00 worth of bids and could only win small bid packages. There are so many idiots on here anymore that always stomp my bids. The price is way too high on most items. All these idiots do is raise the price! I tried all different times of the day and night and it made no difference. I always use my Bid Buddy but the newbies just bid right over top of me. It's getting too expensive for me anymore.

Date of experience: January 28, 2014

Thumbnail of user ala203
Nevada
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Take your time, pick your auction.

Dr. Richard Gerhauser, M. D. is one of the most innovative minds in medicine today. In addition to being a board-certified medical doctor, Dr. Gerhauser has earned two master's degrees and has served as a clinical assistant professor at the University of Arizona. He spent more than a decade as a private physician at the exclusive Canyon Ranch medical facility and currently runs a private practice.

Date of experience: June 7, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for the great tip and 5 star review Al, Happy Bidding :)

Thumbnail of user paulettam1
Colorado
1 review
6 helpful votes
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April 29th, 2013

Deal Dash is fantastic love this penny auction site~ they have great deals on purchasing bids~ many auctions going on easier wins free shipping~ great customer service and fast shipping~ highly recommend over any other penny auction site. Paulaem

Date of experience: April 29, 2013

Thumbnail of user ryand478
Utah
1 review
0 helpful votes
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March 28th, 2021
Verified purchase

I had an issue that I felt needed attention and not only did they do what they said they would do, they also followed up with me to make sure I was completely satisfied. James was amazing! Thank You Deal Dash!

Service
Value
Shipping
Returns
Quality

Date of experience: March 28, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ryan,

Thank you so much for all the stars, we appreciate your support!

Your satisfaction is our priority—we're delighted to hear about your experience with James and with our Happiness Team.

If there's anything we can help with in the future, please don't hesitate to get in touch. We're available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have the best day!

Thumbnail of user amyr12
New Jersey
1 review
2 helpful votes
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November 2nd, 2013

Dealdash charged my account $36.00 for bids when I was just looking. It was mis leading. I HAVE reached out to customer service and no one has responded. I would like my money refunded. I am disappointed with their customer service.

Date of experience: November 2, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Amy R, I see a customer support agent replied to a support request from Amy R. Last week on October 27th, the same day the support request was submitted. DealDash has a 100% money back guarantee on your first purchase so we'll be happy to process this for you straight away. If you have any other questions please don't hesitate to contact us. Sincerely, Dave

Thumbnail of user tericiar
Illinois
2 reviews
0 helpful votes
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February 4th, 2014
Verified purchase

This is a legitimate site. You spend your bids at a chance to win nice things at substantial savings. The shipping is always free and prompt. Customer service is fast and helpful. I would definitely recommend this site to a friend. (And hope they don't bid against me! LOL!)

Date of experience: February 4, 2014

Thumbnail of user lindab65
Maryland
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

Love Deal Dash, but it is very deceiving on how much you are spending if you don't keep am eye on it. I had spent $2000. 00 before I realized it in just a month with very little to show for it. Very addictive. I need to stay away.

Date of experience: January 29, 2014

Thumbnail of user marciah4
California
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

I'm always amazed at the merchandise available to be bid on... sometimes you can get a super deal... I shop through the year for Christmas, birthdays, etc. And if you don't have the winning bid, you can purchase the item, get your bids back, and shipping is always free.

Tip for consumers:
If you are new, you need to calculate the cost of your bids, and please use the bid buddy so everyone has the same chance to bid and accumulate the all-important free bids. But, most of all, have fun.

Service
Value
Shipping
Quality

Date of experience: February 19, 2014

Thumbnail of user adamv19
Ohio
1 review
15 helpful votes
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July 3rd, 2016

I downloaded the app after seeing a commercial to see how it worked. Of course to even see anything you have to enter your credit card. After analyzing the app i decided not to participate and deleted it only to find out a week later they had purchased $75 worth of bids without my permission and will not respond to any of my customer support! Upset does not even begin to describe me as I cannot afford to just throw away $75 and I only want my money back. I see this is a problem with many people on many websites and on all it seems as if the customer support is avoiding the situations

Date of experience: July 1, 2016

Thumbnail of user anniek13
Louisiana
1 review
1 helpful vote
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September 4th, 2013

I purchased th minimum amount of bids for $36 to see how it worked and if I would like it. They advertise money back... don't trust this statement. You do not get your money back. At least I didn't. I tried bidding and it is bogus. You have to have plenty of bids, thousands to get anywhere. Don't waste your time or money if you don't plan on spending hundreds. I did not win anything I bid on yet my money is gone. I guess I just donated $36 to keep this scam running.

Date of experience: September 4, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Annie! We have a 90 day money back guarantee covering your first bid pack, and I assure you that is a policy that we stand behind. All you have to do to receive this refund is send an e-mail to our customer support team asking for your money back, so please get in touch with them if you haven't already.

You can also send me a personal message through here if you're having trouble getting in touch with us directly. I'd be more than happy to look into your case to make sure it gets resolved.

Thumbnail of user maryannn1
Florida
1 review
1 helpful vote
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February 7th, 2014
Verified purchase

DealDash has been a lot of fun and I've done very well. I just re-started with them from 2 years ago and it has really improved. I really like the discounted bids sales.

I just would like to tell newbies, using the Bid Buddy is a great option. And, let the clock count down for the person you are about to bid over. It gives them time toward FREE BIDS and in turn you will get Free bids when the clock runs down. You'll see!

Date of experience: February 7, 2014

Thumbnail of user allysonl3
Pennsylvania
1 review
0 helpful votes
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July 14th, 2016

I signed up without reading completely the sign up agreement. I was unable to afford the amount that was taken with my permission from my debit card. I sent a request to have a review. Within 36 hours I was issued a complete refund without jumping through hoops! Because of the way my claim was handled I will recommend them as often as possible! If I was able to join I would and will when able! A true reputable company! Much gratitude!

Date of experience: July 12, 2016

Thumbnail of user alexl5
New York
130 reviews
427 helpful votes
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June 25th, 2010

WHAT a SCAM! How is it an auction when the timer counts down to zero and then goes back up over and over again? I paid $150 for a TV and then ran out of money to keep bidding on it and then some dude comes in and wins it out of the blue? How do I not know that isn't a swoopo friend? Auction my A$$. Call it what it really is... swoopo stealing your money.

Date of experience: June 25, 2010

Thumbnail of user anthonyl38
Pennsylvania
1 review
1 helpful vote
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February 10th, 2014
Verified purchase

I have loved Dealdash from the beginning, but it is pretty much impossible to win, or get a good deal anymore. There are just too many people bidding on one bid, for example, I remember bidding on a $25.00 Amazon card in the past and there would be 10 maybe 15 bidders, now you have 30- 40 bidders on one card, it is crazy how these people don't care about a good deal, they just care about winning, even if they are paying more than what the card is worth. I really think you need to add a lot more auctions, because there are a lot more people bidding now that you are advertized on T. V. I'll be waiting and hoping. Thank You.

Date of experience: February 10, 2014

Thumbnail of user annap27
Saint Lucia
1 review
1 helpful vote
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May 12th, 2014
Verified purchase

I had just bought my first bid pack, but was unable to proceed with any auctions as an unexpected emergency doctors visit came up so I requested a refund from Deal Dash and they responded right away and was understanding and granted me the refund.

Date of experience: May 9, 2014

Thumbnail of user carlas7
California
1 review
0 helpful votes
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November 26th, 2012

It is an auction... you won't always win but I have been successful twice at HUGE savings. As with any auction you need a stategy and be careful with your bids but I've even told my kids about this and I will definately do it again!

Date of experience: November 26, 2012

Thumbnail of user judys16
Arizona
2 reviews
2 helpful votes
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February 14th, 2014
Verified purchase

While I won a lot of small auctions, I enjoyed using deal dash and like the idea of free shipping. I did notice a lot of the same names winning and figure they have either won or bought a lot of bids. I can't afford to keep up. Last tried a BP card and used all 200 of my bids but didn't even come close. I never expected it to go for $44.

Date of experience: February 14, 2014

Thumbnail of user joanneb33
Ohio
1 review
2 helpful votes
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August 6th, 2015
Verified purchase

I received an Apple Ipad mini cover and keyboard. It did not fit, plus it wouldn't latch as the instructions stated. I contacted customer service and the gave me step by step instructions how to return and a statement saying that I'll receive a Walmart gift card in place of the item.

Date of experience: August 3, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for the review Joanne. I'm glad we could help resolve the situation. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user gregv2
Florida
1 review
1 helpful vote
  • Send Message
January 21st, 2014

Items won or bought are faulty. Return information is ambiguous. Loosing several items when almost double of the winning number of bids are used seems "funny"
Especially looking at the number of bids that won the same items at an earlier auction. Several times when I was using my hand held I could not log into the
Automatic bid page. I have used all my bids and will make purchases of items at
Name Stores.

Date of experience: January 21, 2014

Thumbnail of user donnal28
Virginia
1 review
2 helpful votes
  • Send Message
February 14th, 2014
Verified purchase

I find the staff at deal dash to be very helpful. They respond very quickly and are professional. I enjoy the site and generally speaking I'm a pretty competitive person. However i do find it disheartening to loose so many auctions to over-bidders. I would like to see something put in-place that would stop a bidder from bidding once they have exceeded the purchase value in bids... the other item i would like to see is for the dashboard to have a way for the user to delete auctions they do not intend to buy... my dashboard can get really cluttered up and it's hard to follow the auctions i really intend to buy it now on! Thank you for asking for my comments. I hope you take them seriously! ~Donna~

Date of experience: February 14, 2014

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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