• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user carment191
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

Been a member for over a year and I have nothing but great things to say. Have gotten some unbelievable deals. It can be frustrating at times, but it's all worth it because the quality of the items is incredible. Is a great site for gifts.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for taking the time to leave a 5 star review for us Carmen! I'm happy to hear of your great wins and your satisfaction with the quality of our items, Happy Bidding :)

Thumbnail of user melissac105
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

If there is anything wrong with your order they will correct it. I received the wrong item and contacted customer service, they immediately shipped out the correct item and told me to keep the incorrect item as a present from them cause it was their mistake.

Thumbnail of user jasonm94
1 review
1 helpful vote
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February 12th, 2014
Verified purchase

I enjoyed using the auction site but as time went on it was harder and harder to get a good deal as more people joined the website so I was pretty much just paying full price for the 8 or 9 items I was bidding on.

Thumbnail of user robertw84
2 reviews
0 helpful votes
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February 28th, 2014
Verified purchase

DealDash offers a variety of auctions. The duration of bidding is awful. You already know this and I suspect there is nothing you are going to change. I will continue to play, however this game takes to long.

I like Quibids better. DealDash gets three stars

Thumbnail of user donnaf24
1 review
0 helpful votes
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September 1st, 2015
Verified purchase

I must of had my grandson go to the site and use my info to buy bids. I was surprised that I had a charge of $78. On my credit card.
I immediately contacted Deal Dash and explained the situation and asked for a refund.
They replied within 3 days and an immediate refunds was given.
Excellent customer service.
Hmmmmmmm... maybe my grandson knows something I don't know. I might have to give Deal Dash a second look... at my convenience.
Thank you.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donna. Thanks kindly, if you wish to give us a try, you're more than welcome!

Thumbnail of user jerrys67
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Tense, joyful... why didn't I place one more bid!
Do you really need more than one of those?
Waiting, pressing the mouse to add one more bid than another. Setting the Bid Buddy and then sometimes cancelling it.
I like that, I need that. Well maybe I don't... but I will try to win it anyway.
I will not spend any more money on bids. Pressing Buy More button.
Wait. Fireworks and I WON! Yippee!

Thumbnail of user staceyb231
1 review
2 helpful votes
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September 5th, 2020

When I started years ago, I bought the $30 in bids. Each day you return, and bid, you get 15 free bids. It keeps you coming, and I won n bought several things including 2 skillets, toddler rocking lamb, blue tooth record player, the list goes on. All for awesome deals!

Now they cancelled the returning bids. Now you get your bids each day refunded for up to 30. Now let's think this thru. You are NOT going to win anything with 30 bids. Sometimes you get lucky, but 100; is my fav amount. You pay for the bids, let's say you pay $30 n get a lit. Then you lose n you are back to 30.

The items they have to bid on are, pretty much, only worth what you are paying in bids. Go to Amazon! It was good before but it's a rip off now. Not worth it.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Stacey,

Thank you for taking the time to share your feedback, we appreciate this!

We did recently make an exciting update to our Daily Returning Bidder Reward — we're sad to hear you aren't a fan of this change. Please don't hesitate to get in touch with our team so share additional thoughts that you may have in regards to this.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a great day!

Thumbnail of user sueh20
1 review
2 helpful votes
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December 14th, 2013

I have been with DealDash for over a year. I enjoy it very much but lately I find that it is hard to win anything. I have however in the past got some great deals on gift cards, appliances etc. i admit that sometimes i get caught up in a certain item & overbid on it. Be careful, DealDash can be as addictive as sitting at a slot machine.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Sue for your loyalty and for continuing to shop with us. We look forward to providing you with an even better experience in 2014!

Thumbnail of user cindyf13
1 review
1 helpful vote
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October 24th, 2014

Have been playing deal dash for about a month now and it is fun and exciting especially when you win! It would be nice if there could be a limit on how many auctions a person could bid on at the same. Big bid winners seem to keep bidding on all the bid paks making it really hard to compete to win one of them. Just a thought :)

Service
Value
Shipping
Quality
Thumbnail of user terryb40
2 reviews
3 helpful votes
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November 15th, 2013

I've visited several penny auction sites and found DealDash to be the best by far. They have the best selection of items and they don't charge shipping or any type of fees. The competition is pretty tough, but deals can still be had. I've found customer service to be very responsive, and items are shipped very quickly. Overall a very fun site to hangout. If you've been thinking about trying the penny auctions, be sure to check out DealDash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Terry!

Thumbnail of user leec26
1 review
5 helpful votes
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June 5th, 2014

This site does not have very well written explanations of how it works. You have to buy a bid package for at least $32.00 each bid costs. 16 so if you win a bid for $8.00 does that meen you pay $136.00? I just bought a bid package and bid on a $25.00 walmart card I used what they call a bid buddy and put in 3 bids, now it says I only have 3 bids left what the heck is all this?

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Lee,

I sent you a personal email. In the email I explained a bit more about how our service works which I hope you'll find useful. I also returned 200 bids to your account for a second chance to try our service again and I provided you with a full refund per our satisfaction guarantee refund policy.

We'd love to help you further and show you how we're making shopping more fun! Looking forward to hearing back from you!

Sincerely, David

Thumbnail of user jonnyl4
2 reviews
1 helpful vote
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March 17th, 2016
Verified purchase

I had an issue with my review, and when it all came out, my issue was my computer not allowing my review to be credited. Once I realized what was going on I immediately apologized for my "mistake'. Thanks, Deal Dash, it's my fault again, but you dont rub it ion my face..

Thumbnail of user bobbyb24
1 review
1 helpful vote
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October 24th, 2013

Kicked off of an auction when it was about to expire and had started bidding when it first had opened I spent 251 bids and had several bids left and then all of a sudden a sign came up and said that you couldnt bid once it had gone up $5.00, heck I was one of the bidders that started right off the bat! It would not let me bid no more!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Bobby, I'm very sorry for the technical issue you encountered while bidding. Our engineers do their very best to keep the site glitch free, however it was confirmed there was a technical error which affected the auction. We have been able to identify all the users that were affected and your account was one of them therefore all the bids used in that auction have been returned back to your account. I sincerely apologize for the inconvenience and hope you'll try again and reconsider your rating of our service. If you have any questions please don't hesitate to contact me. Sincerely, Dave

Thumbnail of user carlaw12
1 review
0 helpful votes
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September 24th, 2015
Verified purchase

I had a problem with the bidding process and used my bids wrong I didn't understand the way you can bid. I contact customer service and within hours on a Sunday, they solve my issue and helped me with links to learn, and make my experience bidding an enjoyable time for me. Again, thank you.

Thumbnail of user danielg120
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

Dealdash is and does everything they claim. The auctions are fair and honest as advertised and the customer service is quick and easy. I've saved a ton of money with over 85 auctions I've won. The item's I've won are an exceptional value and high quality. I highly recommend you give it a try and you won't be disappointed!

Thumbnail of user da116
1 review
10 helpful votes
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December 18th, 2018

In the 2016 and 2017 I won a lot of items and some for a few bids. I run a non-profit animal rescue and we expanded and I was too busy to bid for most of 2018. I went back about two weeks ago and noticed than people (BOTZS?) are paying 37.68 for a 25.00 gift card WHAT!
How do you pay 12.68 more than the value? That was the price NOT the price and bids and NO it was not a 50% price day. Either people are REALLY stupid or something is funny here. I will not be back.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi D. A,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.

I would like to confirm with you that although rarely, the final auction winning price can sometimes exceed their Buy It Now/RRP value. Some of our most loyal and regular customers are very passionate about bidding on DealDash and will sometimes see an auction through until they win it.

Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.

I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Your DealDash experience means everything to us.

Thumbnail of user donaldb79
1 review
21 helpful votes
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October 25th, 2016

All I did was check it out to see what the fuss was about the website.

I went through the steps of setting up a account and not once did it tell you that you will be charged for any bids.

Woke up the next day and I was charged 20.00 for just looking at the website? I do not think so. I am a website hosting member and this site violates several federal laws of taking money out of your account and without authorization. Steer away from this site.

Thumbnail of user guyd17
1 review
2 helpful votes
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January 19th, 2015

I had posted a bad review for Dealdash.com 1/19/15 and was very surprised to get a response to this site and my emails. That response was however the first response and there were no earlier emails as David stated. I did check my account and it was credited and also postmarked the date David specified to. Not sure why it was not visible until now but no matter it is done. Thank you for the credit and response. I cannot say bad or good about dealdash.com itself as I never did use it

Service
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Guy, I'm sorry for any confusion and frustration. According to our records your refund was successfully processed on 12/23/2014. I see we also have sent several emails to the email address on file, I'm sorry you have not seen those. Have you tried contacting your bank in regards to the refund? They will be able to confirm this was processed. Please get in touch with any questions. I just sent you a private message via SiteJabber. I look forward to your reply. Sincerely, David

Thumbnail of user chrisr151
1 review
1 helpful vote
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March 17th, 2016
Verified purchase

I contacted Customer support because the bid counter didn't seem to be crediting bids accurately. Customer support rep, Andrew, seemed to understand and appeared to really care about my concerns. He submitted a report to their tech support and confirmed he had my correct email address in order to get back in touch with me once tech support responded to the request he was sending. I was pleased with my experience with their customer support division.

Thumbnail of user maryw1408
1 review
3 helpful votes
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August 31st, 2020

They're house brands are cheap garbage and they write fake reviews to lure victims. I ordered a Bluetooth speaker "worth $250" and it was an absolute joke. I have a $10 speaker that sounds amazing compared to the cheap garbage they sent me.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mary,

Thank you for reaching out with your concerns, we're sorry to hear you feel this way.

We work directly in partnership with major brands and retailers to bring the items we list in our auctions. It is the manufacturer’s MSRP that is the base for our Buy it Now price.

We are sorry to hear you are not in love with your new bluetooth speaker! We have a 30 day satisfaction guarantee should you wish to return a new and unused item for a refund. Please get in touch so that we may assist.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user hamiltonp5
1 review
0 helpful votes
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February 22nd, 2015
Verified purchase

I havent won anything but a $10; however when I had a problem with the procedure and a refund they were extremely forthcoming got back to me immediately and gAve me a full refund. Tactically real which means a great deal these days!

Thumbnail of user chestineb
1 review
2 helpful votes
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December 4th, 2013

I have had an good experience with deal dash. If you take your time and dont try to over bid and let the time count down it will be better for you. So many people try to out bid each other by clicking you right out the bid.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good advice Chestine! Glad to hear you've had a good experience. If you ever have any suggestions on how we can make the experience even better please don't hesitate to contact us. Sincerely, Dave

Thumbnail of user jamese54
1 review
0 helpful votes
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September 14th, 2015
Verified purchase

Won an item at DealDash and as always, made full payment through Paypal... The item did not arrived at the minimum time as stated. All items prior was arrived before the stated time frame. CSR Mark look into the delay and found the item was back ordered (out of stock)... He took initiated of the issue and follow up until the item was found and delivered... He should be an example for all future trainee at DealDash. Job well done Mark - Thank you.

Thumbnail of user chrism77
1 review
0 helpful votes
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December 2nd, 2012

Deal Dash has been amazing. I have won several items for pennies on the dollar which would have cost me in the hundreds. The site is easy to use but can be quite addicting. I would recommend this site especially around the holidays because deal dash is always making deals even with bid packages.

Thumbnail of user dougr14
1 review
6 helpful votes
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December 23rd, 2012

Won auctions in early nov. Could not get emails or phone calls answered. Now Christmas and no gifts. Had to go out and buy replacement items. Dealdash can not be a viable business with no customer service and no deliveries in 6-8 weeks. Ripoff. Watch out for this site. Site must be a scam...

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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