Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
See critical reviews

Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user laurab56
Colorado
1 review
3 helpful votes
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December 13th, 2013

As a newbie, even with reading rules, you get excited and lost in it. It was such a great relief to have a live chat available to answer questions without having to dial or wait for an email response. I have several items won now and am waiting for there arrivals. I can't wait and look forward to each day looking and bidding now. Thank you DealDash!

Date of experience: December 13, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

You're welcome Laura and thank you for rating us. Please feel welcome to get in touch anytime for assistance.

Thumbnail of user larryt43
Mississippi
6 reviews
55 helpful votes
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October 16th, 2018

I have won a few nice things and customer service people are really nice but they do nothing and the beat goes on. You have a few of their Elite bidders who win every bid they enter. Fair and honest, I don't think so. There is one person, I assume this is a real person who wins day and night. This person must have their own Walmart and now I see they are in the car business. Doesn't these people see they are ruining their own business with the same people winning every day. I have complained and they ask who, like they don't know. I have to bid 300 bids to win my daughter a cheap ring when this person can win a car for under $200.00. It is disgusting, we don't have a chance, why they let this continue is beyond me if the person is real. No one will bid against them, hence they can win a $4500. 00 item for $3.00. I went back at all prior bids and this same person had won every single bid on the board, come dealdash. That is fair and honest alright, what a scam.

Date of experience: October 16, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Larry,
I hope you are having a wonderful day

Thanks so much for your comments here,
Your feedback is extremely important to us and we ensure that it is heard by the entire company.

To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.

Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user donnaf24
Indiana
1 review
0 helpful votes
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September 1st, 2015
Verified purchase

I must of had my grandson go to the site and use my info to buy bids. I was surprised that I had a charge of $78. On my credit card.
I immediately contacted Deal Dash and explained the situation and asked for a refund.
They replied within 3 days and an immediate refunds was given.
Excellent customer service.
Hmmmmmmm... maybe my grandson knows something I don't know. I might have to give Deal Dash a second look... at my convenience.
Thank you.

Date of experience: August 29, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Donna. Thanks kindly, if you wish to give us a try, you're more than welcome!

Thumbnail of user jasonm94
Washington
1 review
1 helpful vote
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February 12th, 2014
Verified purchase

I enjoyed using the auction site but as time went on it was harder and harder to get a good deal as more people joined the website so I was pretty much just paying full price for the 8 or 9 items I was bidding on.

Date of experience: February 12, 2014

Thumbnail of user robertw84
Virginia
2 reviews
0 helpful votes
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February 28th, 2014
Verified purchase

DealDash offers a variety of auctions. The duration of bidding is awful. You already know this and I suspect there is nothing you are going to change. I will continue to play, however this game takes to long.

I like Quibids better. DealDash gets three stars

Date of experience: February 28, 2014

Thumbnail of user melissac105
Pennsylvania
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

If there is anything wrong with your order they will correct it. I received the wrong item and contacted customer service, they immediately shipped out the correct item and told me to keep the incorrect item as a present from them cause it was their mistake.

Date of experience: July 3, 2016

Thumbnail of user jerrys67
Ohio
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Tense, joyful... why didn't I place one more bid!
Do you really need more than one of those?
Waiting, pressing the mouse to add one more bid than another. Setting the Bid Buddy and then sometimes cancelling it.
I like that, I need that. Well maybe I don't... but I will try to win it anyway.
I will not spend any more money on bids. Pressing Buy More button.
Wait. Fireworks and I WON! Yippee!

Date of experience: July 3, 2016

Thumbnail of user staceyb231
Florida
1 review
2 helpful votes
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September 5th, 2020

When I started years ago, I bought the $30 in bids. Each day you return, and bid, you get 15 free bids. It keeps you coming, and I won n bought several things including 2 skillets, toddler rocking lamb, blue tooth record player, the list goes on. All for awesome deals!

Now they cancelled the returning bids. Now you get your bids each day refunded for up to 30. Now let's think this thru. You are NOT going to win anything with 30 bids. Sometimes you get lucky, but 100; is my fav amount. You pay for the bids, let's say you pay $30 n get a lit. Then you lose n you are back to 30.

The items they have to bid on are, pretty much, only worth what you are paying in bids. Go to Amazon! It was good before but it's a rip off now. Not worth it.

Date of experience: September 5, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Stacey,

Thank you for taking the time to share your feedback, we appreciate this!

We did recently make an exciting update to our Daily Returning Bidder Reward — we're sad to hear you aren't a fan of this change. Please don't hesitate to get in touch with our team so share additional thoughts that you may have in regards to this.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a great day!

Thumbnail of user cindyf13
Wisconsin
1 review
1 helpful vote
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October 24th, 2014

Have been playing deal dash for about a month now and it is fun and exciting especially when you win! It would be nice if there could be a limit on how many auctions a person could bid on at the same. Big bid winners seem to keep bidding on all the bid paks making it really hard to compete to win one of them. Just a thought :)

Service
Value
Shipping
Quality

Date of experience: October 21, 2014

Thumbnail of user sueh20
Indiana
1 review
2 helpful votes
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December 14th, 2013

I have been with DealDash for over a year. I enjoy it very much but lately I find that it is hard to win anything. I have however in the past got some great deals on gift cards, appliances etc. i admit that sometimes i get caught up in a certain item & overbid on it. Be careful, DealDash can be as addictive as sitting at a slot machine.

Date of experience: December 14, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Sue for your loyalty and for continuing to shop with us. We look forward to providing you with an even better experience in 2014!

Thumbnail of user terryb40
Pennsylvania
2 reviews
3 helpful votes
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November 15th, 2013

I've visited several penny auction sites and found DealDash to be the best by far. They have the best selection of items and they don't charge shipping or any type of fees. The competition is pretty tough, but deals can still be had. I've found customer service to be very responsive, and items are shipped very quickly. Overall a very fun site to hangout. If you've been thinking about trying the penny auctions, be sure to check out DealDash.

Date of experience: November 15, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks Terry!

Thumbnail of user leec26
California
1 review
5 helpful votes
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June 5th, 2014

This site does not have very well written explanations of how it works. You have to buy a bid package for at least $32.00 each bid costs. 16 so if you win a bid for $8.00 does that meen you pay $136.00? I just bought a bid package and bid on a $25.00 walmart card I used what they call a bid buddy and put in 3 bids, now it says I only have 3 bids left what the heck is all this?

Date of experience: June 2, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Lee,

I sent you a personal email. In the email I explained a bit more about how our service works which I hope you'll find useful. I also returned 200 bids to your account for a second chance to try our service again and I provided you with a full refund per our satisfaction guarantee refund policy.

We'd love to help you further and show you how we're making shopping more fun! Looking forward to hearing back from you!

Sincerely, David

Thumbnail of user jonnyl4
Washington
2 reviews
1 helpful vote
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March 17th, 2016
Verified purchase

I had an issue with my review, and when it all came out, my issue was my computer not allowing my review to be credited. Once I realized what was going on I immediately apologized for my "mistake'. Thanks, Deal Dash, it's my fault again, but you dont rub it ion my face..

Date of experience: March 13, 2016

Thumbnail of user bobbyb24
North Carolina
1 review
1 helpful vote
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October 24th, 2013

Kicked off of an auction when it was about to expire and had started bidding when it first had opened I spent 251 bids and had several bids left and then all of a sudden a sign came up and said that you couldnt bid once it had gone up $5.00, heck I was one of the bidders that started right off the bat! It would not let me bid no more!

Date of experience: October 24, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Bobby, I'm very sorry for the technical issue you encountered while bidding. Our engineers do their very best to keep the site glitch free, however it was confirmed there was a technical error which affected the auction. We have been able to identify all the users that were affected and your account was one of them therefore all the bids used in that auction have been returned back to your account. I sincerely apologize for the inconvenience and hope you'll try again and reconsider your rating of our service. If you have any questions please don't hesitate to contact me. Sincerely, Dave

Thumbnail of user carlaw12
California
1 review
0 helpful votes
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September 24th, 2015
Verified purchase

I had a problem with the bidding process and used my bids wrong I didn't understand the way you can bid. I contact customer service and within hours on a Sunday, they solve my issue and helped me with links to learn, and make my experience bidding an enjoyable time for me. Again, thank you.

Date of experience: September 20, 2015

Thumbnail of user donaldb79
Utah
1 review
21 helpful votes
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October 25th, 2016

All I did was check it out to see what the fuss was about the website.

I went through the steps of setting up a account and not once did it tell you that you will be charged for any bids.

Woke up the next day and I was charged 20.00 for just looking at the website? I do not think so. I am a website hosting member and this site violates several federal laws of taking money out of your account and without authorization. Steer away from this site.

Date of experience: October 23, 2016

Thumbnail of user danielg120
Texas
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

Dealdash is and does everything they claim. The auctions are fair and honest as advertised and the customer service is quick and easy. I've saved a ton of money with over 85 auctions I've won. The item's I've won are an exceptional value and high quality. I highly recommend you give it a try and you won't be disappointed!

Date of experience: July 22, 2016

Thumbnail of user da116
Nevada
1 review
10 helpful votes
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December 18th, 2018

In the 2016 and 2017 I won a lot of items and some for a few bids. I run a non-profit animal rescue and we expanded and I was too busy to bid for most of 2018. I went back about two weeks ago and noticed than people (BOTZS?) are paying 37.68 for a 25.00 gift card WHAT!
How do you pay 12.68 more than the value? That was the price NOT the price and bids and NO it was not a 50% price day. Either people are REALLY stupid or something is funny here. I will not be back.

Date of experience: December 18, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi D. A,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.

I would like to confirm with you that although rarely, the final auction winning price can sometimes exceed their Buy It Now/RRP value. Some of our most loyal and regular customers are very passionate about bidding on DealDash and will sometimes see an auction through until they win it.

Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.

I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Your DealDash experience means everything to us.

Thumbnail of user guyd17
Michigan
1 review
2 helpful votes
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January 19th, 2015

I had posted a bad review for Dealdash.com 1/19/15 and was very surprised to get a response to this site and my emails. That response was however the first response and there were no earlier emails as David stated. I did check my account and it was credited and also postmarked the date David specified to. Not sure why it was not visible until now but no matter it is done. Thank you for the credit and response. I cannot say bad or good about dealdash.com itself as I never did use it

Service

Date of experience: January 16, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Guy, I'm sorry for any confusion and frustration. According to our records your refund was successfully processed on 12/23/2014. I see we also have sent several emails to the email address on file, I'm sorry you have not seen those. Have you tried contacting your bank in regards to the refund? They will be able to confirm this was processed. Please get in touch with any questions. I just sent you a private message via SiteJabber. I look forward to your reply. Sincerely, David

Thumbnail of user chrisr151
Florida
1 review
1 helpful vote
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March 17th, 2016
Verified purchase

I contacted Customer support because the bid counter didn't seem to be crediting bids accurately. Customer support rep, Andrew, seemed to understand and appeared to really care about my concerns. He submitted a report to their tech support and confirmed he had my correct email address in order to get back in touch with me once tech support responded to the request he was sending. I was pleased with my experience with their customer support division.

Date of experience: March 14, 2016

Thumbnail of user hamiltonp5
New York
1 review
0 helpful votes
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February 22nd, 2015
Verified purchase

I havent won anything but a $10; however when I had a problem with the procedure and a refund they were extremely forthcoming got back to me immediately and gAve me a full refund. Tactically real which means a great deal these days!

Date of experience: February 19, 2015

Thumbnail of user robertw5084
Florida
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

This is the BEST online auction site ever. The prices are reasonable, and the special offers and promotions are appealing. I would strongly recommend DealDash to anyone. Just Give It a Shot!

Date of experience: March 10, 2023

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for taking the time to leave such a generous review for us Robert! I'm happy to hear you are enjoying the promotions and we are so lucky to have you in our DealDash community!

Thumbnail of user maryw1408
Colorado
1 review
3 helpful votes
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August 31st, 2020

They're house brands are cheap garbage and they write fake reviews to lure victims. I ordered a Bluetooth speaker "worth $250" and it was an absolute joke. I have a $10 speaker that sounds amazing compared to the cheap garbage they sent me.

Date of experience: August 31, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mary,

Thank you for reaching out with your concerns, we're sorry to hear you feel this way.

We work directly in partnership with major brands and retailers to bring the items we list in our auctions. It is the manufacturer’s MSRP that is the base for our Buy it Now price.

We are sorry to hear you are not in love with your new bluetooth speaker! We have a 30 day satisfaction guarantee should you wish to return a new and unused item for a refund. Please get in touch so that we may assist.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user chestineb
Pennsylvania
1 review
2 helpful votes
  • Send Message
December 4th, 2013

I have had an good experience with deal dash. If you take your time and dont try to over bid and let the time count down it will be better for you. So many people try to out bid each other by clicking you right out the bid.

Date of experience: December 4, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Good advice Chestine! Glad to hear you've had a good experience. If you ever have any suggestions on how we can make the experience even better please don't hesitate to contact us. Sincerely, Dave

Thumbnail of user jamese54
New York
1 review
0 helpful votes
  • Send Message
September 14th, 2015
Verified purchase

Won an item at DealDash and as always, made full payment through Paypal... The item did not arrived at the minimum time as stated. All items prior was arrived before the stated time frame. CSR Mark look into the delay and found the item was back ordered (out of stock)... He took initiated of the issue and follow up until the item was found and delivered... He should be an example for all future trainee at DealDash. Job well done Mark - Thank you.

Date of experience: September 11, 2015

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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