• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user reneem8
1 review
3 helpful votes
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October 17th, 2013

I have been on DealDash since September, 2012. I have won over 300 auctions. It's a fun site to use to win items and gift cards. You have to know that you win some and you lose some, however, if you do not win the item that you were bidding on you able to purchase it and you receive your bids back to bid again on something else. Their customer service was kind of shabby about a year a ago but has extremely improved. I feel very confident that I will receive every item I have won or bought. Only one time in over a year I did not receive an item and after contacting them I received it. You buy your bids and it's best to wait until they have a promotion to buy the bids at a cheaper price. It's addictive, but fun at the same time.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Renee and I'm also really happy the customer service has improved over the past year as we've grown the team. Good advice about waiting for promotions before buying bids and to use the Buy it Now in case you don't win the auction. Sincerely, Dave

Thumbnail of user miker210
1 review
1 helpful vote
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September 15th, 2016
Verified purchase

DealDash is a great website for people who enjoy purchasing bids. Purchasing bids may not be for everyone, but DealDash is a great place to bid on items. Recently I guess I did not read and understand the sign up process and got myself in a mess. I contacted Customer Service regarding the matter. Customer Service was prompt in handling my issue that I created and made everything right with me regarding my issue. Thank you DealDash! A happy customer, Hilo, Hawaii. Thanks!

Thumbnail of user dalep11
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Have been very satisfied with the items, and service you provide on this site. I must admit, some of the bidders are not very understanding on how the timer works. But overall I highly enjoy the auctions>

Thumbnail of user robertj49
1 review
0 helpful votes
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April 6th, 2014
Verified purchase

Have enjoyed using deal dash from the very first time i got on the site. Very easy to use and very honest bidding. Anything that i won was delivered promptly and free as promised. Have had no problems with anything.

Thumbnail of user stevenw89
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I have been a customer since March 2016 and have enjoyed participating.

On the rare occasions where I have had a problem with a product, customer service (different analysts same high quality of service) has always resolved the issue to my benefit.

One of the highlights of my DealDash experience was when I won the Jeep Cherokee in May 2019. James provided excellent service.
It was the smoothest purchase of a vehicle in my life.

It took me some time to understand the concept of some bid packs being available as a one time per user. But I appreciated how you evolved and became inventive and added bid packs to facilitate purchase of bids to long time loyal customers while growing your business and being fair to new customers. I also feel that the products you sponsor for new upcoming companies like Bolvaint and Ashley Avenue are quality.

Thumbnail of user mandyl268
1 review
8 helpful votes
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January 7th, 2024

Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at support@DealDash.com. We're available 24/7! Looking forward to hearing back from you!

Thumbnail of user eskerm
1 review
0 helpful votes
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September 12th, 2015
Verified purchase

Won gift card - received card in mail- went to validate card and found it had no value assigned to it. Wrote deal dash and they are working to resolve the problem. Very quick response and I am, so far, happy.

Thumbnail of user laurat414
1 review
24 helpful votes
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December 2nd, 2019

When you win an auction you have a choice of receiving the item or bids. Because of this, people over the years have racked up an unlimited amount of bids and can literally win every auction. You do not have a chance of winning an auction against those people. It did not take very long to figure this out, so don't waste your money.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Laura,
Thanks so much for your honest feedback.

We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We’ve also been adding more One Per User auctions, as well as previous promotions where auctions cannot be exchanged. With that said, the majority of auctions are not exchanged and the winning bidder receives the item they won.

We, of course, are hoping you can win many of these items at a great discount! If you don’t win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back.

With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.

Please do not hesitate to get in touch with us if you have any further questions or inquiries - Your happiness is our passion.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

The Team at DealDash

Thumbnail of user phylise
3 reviews
1 helpful vote
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March 17th, 2014
Verified purchase

At first I enjoyed playing DealDash, I got nice items for a cheaper price than I could buy in the store. Even thou they do not ship to Alaska I used my son's address and would get the items when I went home. Got a lot of Christmas presents. The other problem is the longer you play the more bids you have to buy to win your item and the less free bids you get when you reach a higher level. I placed a bid on Friday for an Apple MacBook Lite and bid until Sunday spending $1165. 00 on bids when it only cost $1139. 00 and still did not win. It is fun at first but not later on. Just be careful.

Thumbnail of user shelleya
1 review
0 helpful votes
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June 10th, 2013

I don't usually use sites like this, but i found out that to me this is the safest site out there to buy and use bids, sometimes when using webroot to rate other sites it may take awhile to get your bids in the long run it's worth the wait

Thumbnail of user michaelt150
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I love the competition and the price of bids versus products offered. I have won two jack type stools for my kitchen island, three ottoman, high end computer chair for my office, keyboard and Kamikoto knives for the kitchen just to name a few.
It has been a great auctions experience!

Thumbnail of user nancym208
1 review
1 helpful vote
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October 31st, 2017

Customer service has been exceptional. If a mistake us made every effort is made to make it right. Any corrections made always favor the custimer. My emails are answered within minutes. I wish dealing with other bidders was as easy as dealing with custimer service.

Thumbnail of user mannys7
1 review
2 helpful votes
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March 20th, 2017

Okay, So wow, DealDash originally gave back to me 500 bids that i had used originally but did not used them wisely. Then after i misused my 500 bids, purchased more bids and let my emotions get the best of me and did not bid wisely. So then i submit a support ticket and DealDash gives me a full refund for my $75.00 initiation bid pack that i purchased without me really asking for it. So wow, Thank you DealDash for still giving me the opportunity to get used to your website, i will purchase more bid packs after this review.

Thumbnail of user kimberleys1
1 review
3 helpful votes
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February 19th, 2014
Verified purchase

There was a time that DealDash was fun and exciting... but now it is just plain annoying and frustrating. I end up losing more and more money now - so once I run out of bids this time, I will no longer be wasting my time or money on DealDash. :(

Thumbnail of user elizabethb170
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

Recently, I had guests at my beach house who marveled at all of the new decor and technology. I had to tell them all about DealDash! I ended up doing an hour long DealDash seminar for them, as they all wanted to jump online and begin winning auctions! I know 5 people who I will now be bidding against. Perhaps I should have kept the secret to myself?

Thumbnail of user lond46
1 review
1 helpful vote
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January 18th, 2021
Verified purchase

Great fun and nice products with fast shipping. Love the nailbitting fun! Lots of very cool and up to date items that really anyone will want to get for themselves or as gifts for loved ones or friends!

Thumbnail of user chanielg
1 review
4 helpful votes
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June 5th, 2014

It was my first time on deal dash and me not knowing what im doing I bought a bidding for $32. And another one for $36. How can I get my money back. I called 4 times and was sent to voicemail. Ugh Help please.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Chaniel and welcome! We'd be more than happy to help answer any questions for you. In the mean time we've refunded both your payments. You can send me a direct message via SiteJabber or simply email our customer support team.

David

Thumbnail of user rondar
1 review
1 helpful vote
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January 18th, 2014

Deal Dash is a great auction as a beginner I have made a few mistakes. Each time I have contacted customer services, they got back with me in a very timely fashion and always answer my question very well this last time the mistake was mine due to I did not read the rules they explained the rules to me and gave me my bids back. They went above and beyond. Thanks so much deal dash one happy bibber! :) :)

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ronda, thank you for the feedback and nice to here customer service was able to go above and beyond your expectations to assist you! Let us know if there's anything else we can help you with. Sincerely, Dave

Thumbnail of user russs5
1 review
2 helpful votes
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October 10th, 2012

What a Rip Off!
I am talking about the android tablet I was bidding on. The way the advertising reads it sounds like you get a credit for the bids but you really don't. They add them onto the value of the product and then deduct them. The buy it now price was 189.00 (for this tablet I can bay anywhere for 79.00); I thought ok well 189.00 - 171.00 = 18.00. But no they put these bids back in my account and charge me. 60 each so I can waste more of my time trying to get overpriced items at a "deal". So I paid. 17 wehn I bought the bids and then charged another. 60 IF i wanted to do the Buy It offer.

Thumbnail of user richardc153
2 reviews
5 helpful votes
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February 14th, 2016
Verified purchase

I recently left a disappointing review for an instance when I received an empty box instead of the item I had won with the high bid, which happened to be very, very low. I was, and am, sure it was an oversight that happens occasionally and would have been more upset had it cost more to acquire. Nevertheless, I thought it appropriate to make it known that this had occurred. In a matter of just a few hours, I came across a reply that assured me a replacement item was being sent.

Thumbnail of user jackies80
1 review
0 helpful votes
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March 19th, 2017

I came across something online, about getting your initial bid package back if you didn't win anything... my initial bid package was purchased over 6 months ago. The customer service was fast and replaced all my bids- after 6 months. Very helpful, fast and kind.

Thumbnail of user flaviog17
1 review
2 helpful votes
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July 25th, 2023

I think the items they offer are overpriced. I just signed up today to try it out, if don't win any auction after I spend the 500 bids I purchased, will not buy anymore. See screenshot https://snipboard.io/UZw7bx.jpg
Same chair is listed for $649 on dealdash.com https://www.dealdash.com/auction/*******

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your review! We're sorry to hear that you had a less than satisfactory experience. We take your feedback to heart and want to ensure your concerns are addressed. DealDash is a unique platform that conducts daily auctions, allowing customers to win a broad array of items at stellar prices. We're unable to match discounts from other stores as our Buy It Now prices come from the Manufacturer’s Standard Retail Price (MSRP). We do have a 100% Money Back Guarantee on your first Bid Pack. Please reach out to us at support@dealdash.com so we may assist further, we're here 24/7. Have a great day!

Thumbnail of user briannal9
1 review
0 helpful votes
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February 16th, 2017

Has grate product really nice and you ca get it for very cheep here. They have a grate support team when I needed help with my delivery and other they helped me with everything and fist to. They were so nice when I had questions

Thumbnail of user shirleyg12
5 reviews
14 helpful votes
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November 15th, 2013

I have won two tv's, a cannon camera, a microwave, a steam cleaning machine and other things. It is a good and honest auction. I would recommend it to anyone who would like to try their luck. The most important thing is play for FUN!

Thumbnail of user davido9
DealDash -. – DealDash Rep

That's what we are all about. Making shopping more fun! Glad to hear you've had some good success and hope you win some more great deals.

Thumbnail of user johns701
1 review
1 helpful vote
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June 29th, 2014
Verified purchase

Get products on a timely fashion and generally not damaged. I do
I did have a garbage can that was dented and never bothered to call. Also had a knife set that only half arrived, never resolved. You need people that we can talk to

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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