Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user chrism77
Florida
1 review
0 helpful votes
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December 2nd, 2012

Deal Dash has been amazing. I have won several items for pennies on the dollar which would have cost me in the hundreds. The site is easy to use but can be quite addicting. I would recommend this site especially around the holidays because deal dash is always making deals even with bid packages.

Date of experience: December 2, 2012

Thumbnail of user dougr14
Massachusetts
1 review
6 helpful votes
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December 23rd, 2012

Won auctions in early nov. Could not get emails or phone calls answered. Now Christmas and no gifts. Had to go out and buy replacement items. Dealdash can not be a viable business with no customer service and no deliveries in 6-8 weeks. Ripoff. Watch out for this site. Site must be a scam...

Date of experience: December 23, 2012

Thumbnail of user reneem8
New York
1 review
3 helpful votes
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October 17th, 2013

I have been on DealDash since September, 2012. I have won over 300 auctions. It's a fun site to use to win items and gift cards. You have to know that you win some and you lose some, however, if you do not win the item that you were bidding on you able to purchase it and you receive your bids back to bid again on something else. Their customer service was kind of shabby about a year a ago but has extremely improved. I feel very confident that I will receive every item I have won or bought. Only one time in over a year I did not receive an item and after contacting them I received it. You buy your bids and it's best to wait until they have a promotion to buy the bids at a cheaper price. It's addictive, but fun at the same time.

Date of experience: October 17, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Renee and I'm also really happy the customer service has improved over the past year as we've grown the team. Good advice about waiting for promotions before buying bids and to use the Buy it Now in case you don't win the auction. Sincerely, Dave

Thumbnail of user miker210
Colorado
1 review
1 helpful vote
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September 15th, 2016
Verified purchase

DealDash is a great website for people who enjoy purchasing bids. Purchasing bids may not be for everyone, but DealDash is a great place to bid on items. Recently I guess I did not read and understand the sign up process and got myself in a mess. I contacted Customer Service regarding the matter. Customer Service was prompt in handling my issue that I created and made everything right with me regarding my issue. Thank you DealDash! A happy customer, Hilo, Hawaii. Thanks!

Date of experience: September 13, 2016

Thumbnail of user dalep11
Arkansas
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

Have been very satisfied with the items, and service you provide on this site. I must admit, some of the bidders are not very understanding on how the timer works. But overall I highly enjoy the auctions>

Date of experience: January 28, 2014

Thumbnail of user robertj49
Massachusetts
1 review
0 helpful votes
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April 6th, 2014
Verified purchase

Have enjoyed using deal dash from the very first time i got on the site. Very easy to use and very honest bidding. Anything that i won was delivered promptly and free as promised. Have had no problems with anything.

Date of experience: April 3, 2014

Thumbnail of user stevenw89
New York
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I have been a customer since March 2016 and have enjoyed participating.

On the rare occasions where I have had a problem with a product, customer service (different analysts same high quality of service) has always resolved the issue to my benefit.

One of the highlights of my DealDash experience was when I won the Jeep Cherokee in May 2019. James provided excellent service.
It was the smoothest purchase of a vehicle in my life.

It took me some time to understand the concept of some bid packs being available as a one time per user. But I appreciated how you evolved and became inventive and added bid packs to facilitate purchase of bids to long time loyal customers while growing your business and being fair to new customers. I also feel that the products you sponsor for new upcoming companies like Bolvaint and Ashley Avenue are quality.

Date of experience: July 3, 2016

Thumbnail of user laurat414
Texas
1 review
24 helpful votes
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December 2nd, 2019

When you win an auction you have a choice of receiving the item or bids. Because of this, people over the years have racked up an unlimited amount of bids and can literally win every auction. You do not have a chance of winning an auction against those people. It did not take very long to figure this out, so don't waste your money.

Date of experience: December 2, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Laura,
Thanks so much for your honest feedback.

We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We’ve also been adding more One Per User auctions, as well as previous promotions where auctions cannot be exchanged. With that said, the majority of auctions are not exchanged and the winning bidder receives the item they won.

We, of course, are hoping you can win many of these items at a great discount! If you don’t win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back.

With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.

Please do not hesitate to get in touch with us if you have any further questions or inquiries - Your happiness is our passion.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

The Team at DealDash

Thumbnail of user eskerm
Germany
1 review
0 helpful votes
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September 12th, 2015
Verified purchase

Won gift card - received card in mail- went to validate card and found it had no value assigned to it. Wrote deal dash and they are working to resolve the problem. Very quick response and I am, so far, happy.

Date of experience: September 9, 2015

Thumbnail of user phylise
Alaska
3 reviews
1 helpful vote
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March 17th, 2014
Verified purchase

At first I enjoyed playing DealDash, I got nice items for a cheaper price than I could buy in the store. Even thou they do not ship to Alaska I used my son's address and would get the items when I went home. Got a lot of Christmas presents. The other problem is the longer you play the more bids you have to buy to win your item and the less free bids you get when you reach a higher level. I placed a bid on Friday for an Apple MacBook Lite and bid until Sunday spending $1165. 00 on bids when it only cost $1139. 00 and still did not win. It is fun at first but not later on. Just be careful.

Date of experience: March 17, 2014

Thumbnail of user kimberleys1
Nevada
1 review
3 helpful votes
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February 19th, 2014
Verified purchase

There was a time that DealDash was fun and exciting... but now it is just plain annoying and frustrating. I end up losing more and more money now - so once I run out of bids this time, I will no longer be wasting my time or money on DealDash. :(

Date of experience: February 19, 2014

Thumbnail of user shelleya
Iowa
1 review
0 helpful votes
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June 10th, 2013

I don't usually use sites like this, but i found out that to me this is the safest site out there to buy and use bids, sometimes when using webroot to rate other sites it may take awhile to get your bids in the long run it's worth the wait

Date of experience: June 10, 2013

Thumbnail of user chanielg
Washington
1 review
4 helpful votes
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June 5th, 2014

It was my first time on deal dash and me not knowing what im doing I bought a bidding for $32. And another one for $36. How can I get my money back. I called 4 times and was sent to voicemail. Ugh Help please.

Date of experience: June 2, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Chaniel and welcome! We'd be more than happy to help answer any questions for you. In the mean time we've refunded both your payments. You can send me a direct message via SiteJabber or simply email our customer support team.

David

Thumbnail of user elizabethb170
North Carolina
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

Recently, I had guests at my beach house who marveled at all of the new decor and technology. I had to tell them all about DealDash! I ended up doing an hour long DealDash seminar for them, as they all wanted to jump online and begin winning auctions! I know 5 people who I will now be bidding against. Perhaps I should have kept the secret to myself?

Date of experience: July 22, 2016

Thumbnail of user nancym208
Nevada
1 review
1 helpful vote
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October 31st, 2017

Customer service has been exceptional. If a mistake us made every effort is made to make it right. Any corrections made always favor the custimer. My emails are answered within minutes. I wish dealing with other bidders was as easy as dealing with custimer service.

Date of experience: October 30, 2017

Thumbnail of user lond46
North Carolina
1 review
1 helpful vote
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January 18th, 2021
Verified purchase

Great fun and nice products with fast shipping. Love the nailbitting fun! Lots of very cool and up to date items that really anyone will want to get for themselves or as gifts for loved ones or friends!

Date of experience: January 30, 2017

Thumbnail of user mannys7
California
1 review
2 helpful votes
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March 20th, 2017

Okay, So wow, DealDash originally gave back to me 500 bids that i had used originally but did not used them wisely. Then after i misused my 500 bids, purchased more bids and let my emotions get the best of me and did not bid wisely. So then i submit a support ticket and DealDash gives me a full refund for my $75.00 initiation bid pack that i purchased without me really asking for it. So wow, Thank you DealDash for still giving me the opportunity to get used to your website, i will purchase more bid packs after this review.

Date of experience: March 20, 2017

Thumbnail of user michaelt150
New Jersey
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

I love the competition and the price of bids versus products offered. I have won two jack type stools for my kitchen island, three ottoman, high end computer chair for my office, keyboard and Kamikoto knives for the kitchen just to name a few.
It has been a great auctions experience!

Date of experience: July 20, 2016

Thumbnail of user russs5
Minnesota
1 review
2 helpful votes
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October 10th, 2012

What a Rip Off!
I am talking about the android tablet I was bidding on. The way the advertising reads it sounds like you get a credit for the bids but you really don't. They add them onto the value of the product and then deduct them. The buy it now price was 189.00 (for this tablet I can bay anywhere for 79.00); I thought ok well 189.00 - 171.00 = 18.00. But no they put these bids back in my account and charge me. 60 each so I can waste more of my time trying to get overpriced items at a "deal". So I paid. 17 wehn I bought the bids and then charged another. 60 IF i wanted to do the Buy It offer.

Date of experience: October 10, 2012

Thumbnail of user rondar
Michigan
1 review
1 helpful vote
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January 18th, 2014

Deal Dash is a great auction as a beginner I have made a few mistakes. Each time I have contacted customer services, they got back with me in a very timely fashion and always answer my question very well this last time the mistake was mine due to I did not read the rules they explained the rules to me and gave me my bids back. They went above and beyond. Thanks so much deal dash one happy bibber! :) :)

Date of experience: January 18, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ronda, thank you for the feedback and nice to here customer service was able to go above and beyond your expectations to assist you! Let us know if there's anything else we can help you with. Sincerely, Dave

Thumbnail of user richardc153
Washington
2 reviews
5 helpful votes
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February 14th, 2016
Verified purchase

I recently left a disappointing review for an instance when I received an empty box instead of the item I had won with the high bid, which happened to be very, very low. I was, and am, sure it was an oversight that happens occasionally and would have been more upset had it cost more to acquire. Nevertheless, I thought it appropriate to make it known that this had occurred. In a matter of just a few hours, I came across a reply that assured me a replacement item was being sent.

Date of experience: February 11, 2016

Thumbnail of user shirleyg12
South Carolina
5 reviews
14 helpful votes
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November 15th, 2013

I have won two tv's, a cannon camera, a microwave, a steam cleaning machine and other things. It is a good and honest auction. I would recommend it to anyone who would like to try their luck. The most important thing is play for FUN!

Date of experience: November 15, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

That's what we are all about. Making shopping more fun! Glad to hear you've had some good success and hope you win some more great deals.

Thumbnail of user johns701
New York
1 review
1 helpful vote
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June 29th, 2014
Verified purchase

Get products on a timely fashion and generally not damaged. I do
I did have a garbage can that was dented and never bothered to call. Also had a knife set that only half arrived, never resolved. You need people that we can talk to

Date of experience: June 26, 2014

Thumbnail of user briannal9
Colorado
1 review
0 helpful votes
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February 16th, 2017

Has grate product really nice and you ca get it for very cheep here. They have a grate support team when I needed help with my delivery and other they helped me with everything and fist to. They were so nice when I had questions

Date of experience: February 16, 2017

Thumbnail of user jackies80
New Mexico
1 review
0 helpful votes
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March 19th, 2017

I came across something online, about getting your initial bid package back if you didn't win anything... my initial bid package was purchased over 6 months ago. The customer service was fast and replaced all my bids- after 6 months. Very helpful, fast and kind.

Date of experience: March 19, 2017

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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