• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user shirleyg12
5 reviews
14 helpful votes
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November 15th, 2013

I have won two tv's, a cannon camera, a microwave, a steam cleaning machine and other things. It is a good and honest auction. I would recommend it to anyone who would like to try their luck. The most important thing is play for FUN!

Thumbnail of user davido9
DealDash -. – DealDash Rep

That's what we are all about. Making shopping more fun! Glad to hear you've had some good success and hope you win some more great deals.

Thumbnail of user angieh4
3 reviews
9 helpful votes
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December 5th, 2012

Be forewarned... you may not actually get the item you pay for when selecting the 'But It Now' option.

I was bidding on an Apple iPod Touch, 5th gen in blue but did not win. Decided with the number of bids I had invested that I would use the 'Buy It Now' option to get the bids back, save on taxes and shipping. Well, well... to my surprise I received an Apple gift card in the mail (does not state this is an option anywhere on the website) for a NANO and stated the card stated the taxes were covered. Now, I was skeptical on how the taxes would be covered if the value was $399. They were not. I ordered the item I thought I purchased online and paid an extra $35 in taxes. I should have just done this from the get go and would have saved myself the aggravation and rise in blood pressure.

I have no intention of using this website again. An old-fashioned bait & switch tactic.

Thumbnail of user maryf37
1 review
1 helpful vote
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May 27th, 2014
Verified purchase

I need to learn to be better new to Deal Dash. It's different from other sites that leave u hanging. They r helpful and friendly. Nice things to bid on Other sites don't try to giving a chance to get a few free bids. They have a better customer service. Better chances to win

Thumbnail of user thomasr545
2 reviews
0 helpful votes
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December 6th, 2019

Deal Dash is a great way to pick good products. Over the years I have won a number of different actions. I even won a Bike. There are a number of ways to win free bids. Just logging in each day and placing a bid will earn you bids. If you give a review you earn bids. There is a timer at the bottom which keeps track how long you are in first place and when the bar is full you earn bids. You can also exchange items you have won for bids. Best Action site I have seen online

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Thomas!
Happy Holidays ☺

Thanks for your awesome review of DealDash.

By the sounds of it, you are clearly an auction master!
I hope to see us shipping you many more auctions very soon.

Your happiness is our passion - In Customer Support we are passionate problem-solvers, who love a challenge! If you ever need any further assistant please do not hesitate to get in touch:

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

The Team at DealDash!

Thumbnail of user ashlyne8
2 reviews
0 helpful votes
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March 21st, 2022

I signed up for an account just to see what it was all about. I got the confirmation email at 8:13 saying your account is active. I received an email at 8:14 as a receipt that I purchased 600 bids for $72 even though I hadn't even had the chance to view my account. I did reach out to customer service and they did a transaction reversal since I never actually made a purchase and they were fast to respond and then sent me an email with our chat transaction. So that so far is the only plus. I still have not received the money back but as soon as I do. I will be deleting the account ASAP and watching closely on my bank account to make sure no more money is taken from me.

Tip for consumers:
Don't use it.

Products used:
I never got to even try and bid on a product before they were taking money from me from Bids I never purchased.

Service
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ashlyn, I'm happy to hear our Happiness team was able to cancel the accidental purchase for you. Our team is available 24/7 for all our users :)

Thumbnail of user jolynna
1 review
4 helpful votes
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November 6th, 2014
Verified purchase

While checking out the website for DealDash, I inadvertently ended up making a purchase on my credit card. I really didn't know what I was doing and emailed their service department to request a refund. Within 2-3 days I received a positive response to my request and the refund. Thanks for your prompt service.

Thumbnail of user pamf5
1 review
2 helpful votes
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November 15th, 2013

I had, to me, a major concern about the site and found that I just did not understand how it worked (I'm old, pre-computer sort of). They took great care in explaining everything to me in a very timely fashion in a way that I could understand, letting me know that they really do care about customer service.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Nice to hear Pam. If you ever need any other assistance please don't hesitate to contact us. Sincerely, Dave

Thumbnail of user ileend
1 review
3 helpful votes
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November 18th, 2012

I am annoyed with myself for not having looked at these reveiews before buying the pack of bids for $36. After trying for a few items and not winning any, all I have to show for my efforts is a loss of $36! You will save more by being a smart shopper and buying what you want from a reputable merchant.

Thumbnail of user bobbyk
83 reviews
373 helpful votes
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July 2nd, 2010

I don't really believe in this form of online gambling, but if you are going to play the slot machine bigdeal is a little more fair I think that most of these auction sites. Read about them on techcrunch

http://techcrunch.com/2009/11/19/bigdeal-com-reinvents-and-legitimizes-swoopos-controversial-auction-bidding-model/

Thumbnail of user lorettag1
1 review
1 helpful vote
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February 14th, 2014
Verified purchase

I don't like buying bids, not wining anything, It's not fun if you can't win something, A big waste of money. Good for you, Bad for me! You do n't even have that much to bid for. I use to win some times, now I end up buying the thing I bid on. Tried of that.

Thumbnail of user theresao12
1 review
0 helpful votes
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October 7th, 2017

I have been lucky enough to win some great items on DealDash. A portable air conditioner that we have been looking at to buy. A beautiful picture for one of my granddaughters, an old timey clock for daughter, Bluetooth speaker for husband, backpack, jewelry, pillow and silverware for other grandchildren and great grandchildren. Thank you DealDash!

Thumbnail of user thuyl1
1 review
3 helpful votes
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December 11th, 2013

I have tried about six other penny auction sites and I am totally sold on DealDash as being the best penny auction site. DealDash bid price is very reasonable. It's BuyItNow option makes it totally risk free because it doesn't force you to buy the item plus a bunch of bids at regular price. DealDash has always, always, always treated me right. Word of advice to those who are not having success, winning requires a lot of patience and strategy. Set your limit, do the math and prepare to monitor and bid on your desired item patiently over possibly a long period of time. As a contest perk that DealDash runs on Facebook, winners can submit a photo for a chance to win a $500 gift card. Well, I was fortunate enough to be one of those winners, week 49.

Thank you DealDash for being a legit and generous penny auction site.

Sincerely,

Username: vincele

Thumbnail of user davido9
DealDash -. – DealDash Rep

Great tips of advice, thank you for sharing! Recommend to read this review for some tips to win auctions.

Thumbnail of user russellw13
1 review
1 helpful vote
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February 27th, 2014
Verified purchase

Deal Dash is a fair site and I like your fast free shipping. However you should change the name to Deal Crawl not Dash. Most of your auctions take a long time to end. Some sites end the bidding for people that make enough bids to reach the retail price. Letting people pay more than retail is bad for them and unfair to the bidders. I say once to make enough bids to buy it then cut them off. Base the price of bids at 17 cents or even 15 cents because of free bids that are earned.

Thumbnail of user carolync32
1 review
7 helpful votes
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March 14th, 2016
Verified purchase

I say this because although my issue was addressed in a timely manner I am very displeased with the results. I bid and lost on a $379 messenger bag and after I purchased it the zipper broke. I am very unhappy with the quality of this item and after expressing this I was not able to return it since the "grace" period passed. I could spend the same on a top designer bag and if the zipper broke there would be no issue with a refund

Thumbnail of user darlenep8
1 review
0 helpful votes
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June 4th, 2015
Verified purchase

Over all I enjoy this sight I wave Gotton a lot of wounderful things. But it just seems at times I get confused on how thing work. But deal dash has been very fare with fixing my miss under standings thank you for you help agin

Thumbnail of user monical15
1 review
1 helpful vote
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February 8th, 2014

Not realizing that Canadians could not receive winnings on this auction I bought bids and they refunded all my purchases of my bids right the next day when I realized. They are an honest site and really fast and efficient when it comes to customer service and I hope one day I can participate on there site. Thanks M L

Thumbnail of user rhueselc
2 reviews
12 helpful votes
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December 25th, 2014

I was bidding not knowing that each bid took money away from my card. I was under the impression that if i don't win the bid I still have money. But to my dismay each bid cost me. The meter at the bottom encouraged you to get a level or something. I was just kind of lost. And to pay 34 dollars and have nothing to show for it, wow. Never again.

Tip for consumers:
Read, Read, Read.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rhuesel, sorry for the misunderstanding. Bids are purchased in packs of different sizes, and in advance, so each bid placed does not charge or remove money from your card. If you don't win the item, you have the option to buy it at regular price to get both the item and your bids back.

We'd like to give you a second chance therefore have returned 200 bids to your account to try again! If you have any questions just email our customer support team and we'll be happy to help you.

Thumbnail of user sondrak
3 reviews
1 helpful vote
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January 31st, 2014
Verified purchase

It's ok but when it comes up to the ending second it like takes forever to until another bid where count down from 10 goes extremely fast, other wise very competive bidding not like another site I go on you need to advertise better different approach your losing customers not to be negative as soon as my bids are gone I'm unsubscribing. Sorry it was fun

Thumbnail of user andresv3
1 review
2 helpful votes
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February 19th, 2014
Verified purchase

The site has gotten really bad with to many overbidding the value of the item. Ex. 456 bids for a $25 gift card. There should be a limit when a person bids more than the value of the product, then it automatically cuts them out and make them decide wether or not to purchase the item. There is rarely any good deals anymore.

Thumbnail of user danieln16
1 review
3 helpful votes
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December 9th, 2013

When I presented my cc info they charged me 36.00 I got back in touch with them and asked them why I was charged this amount. I asked for a refund and gladly did so with out any hesitation
Very professional. Will do business with them anytime.

Thumbnail of user erico7
1 review
1 helpful vote
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February 16th, 2014
Verified purchase

Of all the penny auction sites used, DealDash has provided the most enjoyable platform. All wins and purchases were delivered as expected and in an acceptable timeframe. The promotions of 1/2 price and 'Free' wins are great and switch up the bidding strategy.

Wishing DealDash continued success.

Thumbnail of user roberth110
1 review
2 helpful votes
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February 12th, 2014
Verified purchase

It appears that this site has become a retail bid site. It was not like that before and just a few months ago. I have found another auction site and it appears to be better. I will let all my Facebook friends know about the new site.

Thumbnail of user melissas34
2 reviews
9 helpful votes
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July 3rd, 2014

I have been trying to contact customer service for four days now with no avail. I have emailed and called constantly. I am not happy with this site and with their "money back guarantee " I would like the money back that was wasted on this site!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Melissa, I'm sorry it took over the weekend for our customer support team to reply back to your support ticket however I see your refund has been processed in full for you now. We hope you'll give us another try and remember if you don't win an auction you can buy it now and get your bids back.

Thumbnail of user melissag8
1 review
16 helpful votes
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June 23rd, 2011

If you have the time to watch and study DealDash everyday, you'll start to see patterns and strategies. Don't just jump in and play because you will get burned every time. You can increase your odds by checking out blogs like DealDash411.blogspot.com... they have real time updates, player profiles, hints, tips, and strategies to help you increase your odds. If you learn to play smart, you can have alot of fun. It takes PATIENCE. But that blog is awesome!

Thumbnail of user ricks31
1 review
1 helpful vote
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October 13th, 2013

As a first time user, I had no luck bidding. The completed auctions show people winning for very few dollars... however, when I have bid on some of the same items the bid got way out of range and I had to drop out, you did give me back my first bid pak... but I've had no luck in winning anything at a low price. Even the real cheap items have gone over retail inmany cases. This makes no sense at all. Why would someone pay more that the item is worth just to win a bid?
I guess if I had won a bid I would feel differently. Ot sure if im goilg to continue after I use up my remaining bids.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rick, sorry to hear you have not had any luck winning auctions. Most people do not over bid and pay more than the item is worth. One of the best strategies customers share with us is to calculate in advance how many bids it makes sense to use in the auction when comparing to the Buy it Now price. Keep to that budget and book your BidBuddy. Hopefully you will win the auction with much less bids however if you don't, simply Buy it Now to get your item plus all the bids used in the auction. Remember many people value their bids differently as they may have won bids or received free bids through a promotion. If you would like any assistance with bidding strategies please feel welcome to contact us and we'll gladly help you out. Sincerely, Dave

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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