• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.1%
Positive
74
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,434)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (746) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user melf12
1 review
0 helpful votes
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December 3rd, 2014
Verified purchase

I have enjoyed my experiences wit DealDash. All transactions are fast and efficient. I have only had one problem, considering my many transactions. The Igloo wine cooler I bought had the glass door shattered. I sent an email to support and Andrew gave me instructions on how to return it to Wal Mart. None of the 5 stores that I contacted could help me. I now need a return label to return the item to Wal Mart.

Thumbnail of user kennethg35
1 review
1 helpful vote
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July 7th, 2016
Verified purchase

My experience with DealDash is fantastic. I have won plenty of items that I truly needed for the fraction of the cost. Once you do your homework the site and invest on bids it is worth your time. At the same time the site is enjoyable to bid. I would highly recommend DealDash.

Thumbnail of user coardesb
1 review
0 helpful votes
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January 4th, 2015
Verified purchase

I am and was very pleased they were very helpful expedient and they even take the time and explain to me step by step how the site works while
Refunded my money from
My mistake and even gave me credit so I can start my bed DealDash you got my vote. Thanks dealdash.com

Thumbnail of user sheilat14
2 reviews
1 helpful vote
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November 18th, 2015
Verified purchase

I received my clock. Unfortunately, it was broken beyond repair in shipping. I contacted Customer Support via chat. I was connected immediately with Philippe. He resolved my issue in a timely fashion. Dealdash has issued a replacement clock. I can't wait to receive that beautiful clock. Thank you Philippe and thank you Dealdash!

Thumbnail of user monas4
1 review
1 helpful vote
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January 31st, 2013

Deal Dash is a great site and has many different items you can bid from. If you don't win the item they give you the courtesy to buy the item and get all your bids back. I have had nothing but great customer service from this site. One thing to watch out for is to not overbid as you can get on a roll. So bid wisely and watch your doorstep for your prizes! Just love this site!

Thumbnail of user clairea8
1 review
12 helpful votes
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September 29th, 2015

I tried this and have made bids, seems to be no time limits or end in sight so the bids keep going on and on and on. Just don't see how one can get anything. Possibly I don't understand it, but seems to me the auctions could go on for hours and hours.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Claire. As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win.

DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day.

Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy.

Thumbnail of user raymondv5
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Seen on TV advertisiments, first hesitate to try but my friends told me to give it a shot and and will never regret it and I did. Won instantly and no need to worry about shipping coz its free, its fast and on time. The customer service are great which help you all the way of the best they can.
It feels more exciting if you won but a little frustrated if not, yeah sucks if they stump on your bid.So be it!. Well, its the part of the game. Bid wisely, relax and don't get piss off coz if you lose your temper you lost the game. So what are you waiting for start bidding!.

Thumbnail of user misaelo
1 review
1 helpful vote
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July 18th, 2014

The site is cool just the bids are to pricey and winning an auction is very hard. I started out with 220 bids and so far won a $10 dunkin donuts gift card and a $15 amazon gift card and now Im down to 10 bids. Other than that its a good site.

Thumbnail of user joshs81
1 review
1 helpful vote
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March 17th, 2017

The whole system is smooth and easy to use. It's fun and the support is professional and efficient. If you for any reason need to contact them, they respond immediately. DealDash is an overall great experience.

Thumbnail of user mariluc1
1 review
0 helpful votes
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December 2nd, 2012

I had never tried a bidding site before and I love it. I have done all my Christmas shopping and I am finished just waiting for deliveries. I could not have given my family the gifts I am with out Deal Dash. Thank you

Thumbnail of user debrar9
1 review
3 helpful votes
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November 8th, 2014
Verified purchase

It took a couple of days to get our response, but hopefully we have all info to return our damaged item to store and get a replacement. DD was very efficient with the info sent to me to take care of this situations. Thanks.

Thumbnail of user brianb187
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

I have done many auction sites before. This is by far the best one. It keeps it fair and makes it easier to actually win. I can't tell you how many great items I have win on deal dash. Keep the great wins coming.

Thumbnail of user kevinj134
1 review
4 helpful votes
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July 17th, 2017

Deal dash is all about deal dash nobody else they have very cheep product's and definitely not worth retail prices, not even close. Spend your money at a retail store and get what you want. Get quality products. These are not super cheep stuff.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kevin. All products up for auction at DealDash are listed at a fair retail price, taken from the brands' official stores or Amazon listings. If you have any further questions or concerns, you can contact us via email or live chat here: www.dealdash.com/support

Thumbnail of user jillc6
1 review
1 helpful vote
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March 19th, 2013

I've been extremely pleased with the outstanding deals and prompt delivery of the items! I also have felt secure in making financial purchases on DealDash. I would not hesitate, and have done so already, to recommend DealDash. My friends want to know more about it now that they have seen the products I've gotten great deals that are now in my home! You need to be wise when bidding, and if you take it slow, you really can win! I've own a TV, iPad, and much more at DRASTICALLY less prices!

Thumbnail of user susanp28
1 review
3 helpful votes
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December 8th, 2013

I was skeptical at first to join. I joined for what I thought was $36.00 for 60 bids. After using all of my bids, I checked my credit card and saw they had debited $60.00 instead. I contacted their customer service and received an immediate reply. My credit card was credited and I received a very nice and sincere apology for the unintentional mishap. Very honest mistake.

Thumbnail of user deannas6
1 review
2 helpful votes
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November 27th, 2013

I love this site! As far as Penny auctions go this one is trust worthy and fair. The lock the bidding at 5 dollars so no new bidders can jump in and run up the bidding. My favorite part of the game is that if you lose you can buy the product at regular price and get all your bids back. I use this option all the time seeing as I don't bid on anything that I wouldn't buy. They have great items for auction too from Ipads to 10 dollar gift cards.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Deanna for the positive review and good tips of advice.

Thumbnail of user mjt
1 review
2 helpful votes
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July 21st, 2015
Verified purchase

Walmart shipped 2 items to me instead of 1. DealDash assisted me in a couple of ways to return the 1 extra item. I was very pleased with Mark Lee's assistance
But Walmart should be schooled of such returns. I will not be using the gift card Walmart gave me in order to accept my return for I feel I would be stealing if I did.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for the feedback MJ, we'll keep it in mind. Once again, our apologies for the error. Please let us know if there's anything else you need. We'll be happy to help.

Thumbnail of user johnsonj9
1 review
0 helpful votes
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September 30th, 2015
Verified purchase

I have always had a lot of nice winnings from dealdash including:

http://www.dealdash.com/battle.php?auction_id=*******
Where I spend like around $60.

But, the reason I am writing this is a recent customer care experience.

I placed a bid buddy which went above the actual price of the item.
When I communicated this to them, they refunded my bids without making me run through the hoopla (though with a warning, which I think is fair, that next time I should be careful when setting up the bidbuddy.

Thumbnail of user rogerb38
1 review
2 helpful votes
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January 28th, 2014
Verified purchase

Very difficult to follow my bid/s; have to stay on my PC to keep track of other bidders, also bids do not end at an exact time and date. Unlike ebay, you can place a bid, maximum bid if you want then come back to check your bid closer to the end of the time and date of bidding.

Thumbnail of user doriss11
1 review
1 helpful vote
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November 25th, 2015
Verified purchase

I just signed up with DealDash and was browsing through the website unknowingly I bid on something. The charge went through my account I called Customer Service and was helped by Matthew D. Who was very understanding and gave me a refund. He also gave me a quick review on how things work on DealDash and let me keep the bidpoints that I bought by mistake.He also sent me some useful information with my refund notice. It was a pleasure dealing with him.

Thumbnail of user lauriep10
1 review
0 helpful votes
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December 13th, 2014
Verified purchase

First time attempted to use and another auction website popped up (AtAuction) which I did not even notice until after I purchased a tablet from them and they sent me am 'email". Your customer service rep. Mimi was excellent with her help and response to the email I sent to you. Tlhankyou

Thumbnail of user ritaz
1 review
1 helpful vote
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February 1st, 2014
Verified purchase

When first joined it was fun but now its turned into a greed circus with some bidders just running up prices was off site for a long time and once bids are gone gonna stay off until its made a little fair and threating bios are gone

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Rita, thank you for the feedback and sorry to hear you're not having fun anymore. We try to interfere as little as possible as to how people can bid however we are monitoring bios more closely by screening all bios before being published so this should help cut down on any threatening bios. If you do see one that should be removed please feel welcome to send an email to our support team. We'd also love to hear any ideas as to how we can improve your experience. Sincerely, Dave

Thumbnail of user terrencej4
1 review
0 helpful votes
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February 28th, 2014
Verified purchase

For the most part, my experience has been good. The most irritable situation is when people insist on sitting on the bid button, eliminating our chances for free bids. They may not win but they cost us more for our bids, the cost of winning and make the experience tedious and wasteful. Sure, we can buy our bids back but that is not the reason for the auction. As you can see from my record, I don't bid online much because of this situation, it takes the fun out of it.

Thumbnail of user sandran256
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

It's very hard too win a auction I have tried really hard and I just don't understand what I am doing so wrong. I wrote in for understanding and got a reply right away, The people that work there are awesome and I was thankful for such a nice concern person too help me.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Sandra,

Thanks for getting in touch with us and leaving a review!

Our customer support team is available 24/7 just to help you at anytime you need! We are happy to answer any question you have and provide you with some tips and tricks in your auction play:)

Please reach out if you have any further questions for us!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Enjoy your day!

Thumbnail of user tonir1
1 review
4 helpful votes
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October 29th, 2013

If you are into penny auctions DealDash is the best! If you use common sense while bidding you can get some really good bargains. I have won TV'S Stand mixers, tools, toys you name it; I love the way they get the items out to you in a hurry and the shipping is free!
ToniRosemarie

Thumbnail of user davido9
DealDash -. – DealDash Rep

Congratulations on your auction wins and thank you for the 5 star rating, we greatly appreciate that. All the best in the up-coming auctions. Sincerely, Dave

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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